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Sofitel Dubai The Palm Resort & Spa

Photo gallery for Sofitel Dubai The Palm Resort & Spa

Exterior
Private beach, white sand, free beach cabanas, sun-loungers
5 outdoor pools, open 9:00 AM to 6:00 PM, pool cabanas (surcharge)
5 outdoor pools, open 9:00 AM to 6:00 PM, pool cabanas (surcharge)
5 outdoor pools, open 9:00 AM to 6:00 PM, pool cabanas (surcharge)

Overview of Sofitel Dubai The Palm Resort & Spa

VIP Access
UNESCO Sustainable Travel Pledge

Sofitel Dubai The Palm Resort & Spa

5.0 star property
Palm Jumeirah beachfront resort with spa, beach bar

9.0/10 Superb

1,019 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is £270
Price available on 26/2/2023
Map
East Crescent Road, Dubai, 55558

Room options

About this area

What's nearby

  • In Palm Jumeirah
  • Dubai Marina Mall - 21 min drive
  • Jumeirah Beach - 18 min drive
  • The Walk - 22 min drive
  • Wild Wadi Water Park - 24 min drive
  • Burj Al Arab - 25 min drive
  • Souk Madinat Jumeirah - 25 min drive
  • Mall of the Emirates - 26 min drive
  • Ibn Battuta Mall - 23 min drive
  • Dubai Fountain - 25 min drive
  • Burj Khalifa - 37 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 34 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 41 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 49 min drive
  • Atlantis Aquaventure Waterpark Station - 23 min walk
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • Manava - 4 min walk
  • Seafire Steakhouse - 4 min drive
  • Starbucks - 4 min drive
  • Asateer Tent - 6 min drive
  • Saffron - 6 min drive

About this property

Sofitel Dubai The Palm Resort & Spa

Sofitel Dubai The Palm Resort & Spa offers a private beach where you can enjoy free cabanas, beach umbrellas and beach massages, plus you'll have access to on-site scuba-diving, snorkelling and sailing. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Manava, one of 7 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious resort include 2 poolside bars, a marina and a free kid's club. The pool and helpful staff get great marks from fellow travellers.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 361 units

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (aged 11 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Free shopping centre shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 7 restaurants
  • 6 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Free supervised childcare/activities
  • Trampoline
  • Children's games
  • Toys
  • Lifeguard on site

What to do

  • On a private beach
  • Fitness classes
  • Yoga classes
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkelling
  • Shopping

Working away

  • Business centre
  • 9 meeting rooms
  • Conference centre (13149 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Pool cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • 5 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Marina
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • Arabic
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 28 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Manava – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Laguna Lounge – On-site theme restaurant. Open daily.
Porterhouse Grill – This steakhouse specialises in international cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Moana – Overlooking the pool, this fine-dining restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: AED 500.00

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • New Year's Eve (31 December) gala dinner per adult: AED 2500
  • New Year's Eve (31 December) gala dinner per child: AED 1750 (from 12 to 18 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 155 for adults and AED 77.50 for children
  • Airport shuttle service is offered for an extra charge of AED 350 per vehicle (roundtrip)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>
UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.

Also known as

Dubai Palm Resort
Dubai Palm Sofitel
Sofitel Dubai Palm
Sofitel Dubai Palm Resort
Sofitel Resort
Sofitel Palm Resort
Sofitel Palm
Sofitel Dubai The Palm Resort Spa
Sofitel Dubai The Palm & Dubai
Sofitel Dubai The Palm Resort & Spa Dubai
Sofitel Dubai The Palm Resort & Spa Resort
Sofitel Dubai The Palm Resort & Spa Resort Dubai

Frequently asked questions

Does Sofitel Dubai The Palm Resort & Spa offer free cancellation for a full refund?
Yes, Sofitel Dubai The Palm Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sofitel Dubai The Palm Resort & Spa?
As of 7 Feb 2023, prices found for a 1-night stay for 2 adults at Sofitel Dubai The Palm Resort & Spa on 26 Feb 2023 start from £270, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sofitel Dubai The Palm Resort & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sofitel Dubai The Palm Resort & Spa?
Yes, there are 5 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 6:00 PM.
Are pets allowed at Sofitel Dubai The Palm Resort & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sofitel Dubai The Palm Resort & Spa?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Sofitel Dubai The Palm Resort & Spa?
Yes, an airport shuttle is available. The charge is AED 350 per vehicle roundtrip.
What are the check-in and check-out times at Sofitel Dubai The Palm Resort & Spa?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Sofitel Dubai The Palm Resort & Spa and nearby?
Have fun with on-site activities such as kayaking, sailing and rowing and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Sofitel Dubai The Palm Resort & Spa also has 2 poolside bars, 6 bars and a private beach, as well as a sauna, a steam room and an arcade.
Are there restaurants at or near Sofitel Dubai The Palm Resort & Spa?
Yes, there are 7 on-site restaurants, featuring al fresco dining, international cuisine and pool views. Nearby restaurants include Manava (4-min walk), The Beach House (2.3 mi) and A La Turca (2.8 mi).
Does Sofitel Dubai The Palm Resort & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sofitel Dubai The Palm Resort & Spa like?
Sofitel Dubai The Palm Resort & Spa is in Palm Jumeirah. Popular attractions include Jumeirah Beach, which is 18 minutes away by car.

Reviews

9.0

Superb

9.3/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing! Will only stay there from now on!
4-night business trip
Verified Hotels.com guest review

8/10 Very good

Yaacov, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Patrick, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay
Great hotel, impeccable service and perfect location
Ruth, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommended
Absolutely amazing staff, great location and food available at the restaurants. Would highly recommend this location. Spa treatments are fantastic. Limited with mixed facilities in the spa area but understandable due to country rules and laws
Hardeep, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel!
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful resort located at the Palm. I enjoyed it and would come again
Verified Expedia guest review

10/10 Exceptional

The hotel has a fragrant, Polynesian look and feel. The service was great from start to finish. Very kid friendly and proximate to the Aquaventure water park (15-20 minutes by foot).
Michael, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful
david, 2-night romance trip
Verified Expedia guest review