All hotels in Dubai, United Arab Emirates
1 room, 2 adults
You can collect Hotels.com™ Rewards nights here

Sofitel Dubai The Palm Resort & Spa, Dubai

5 stars
East Crescent RoadDubai55558United Arab Emirates, 0203 027 9779
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
  • Dubai (XNB-Dubai Bus Station) 32-min drive; 23.7 miles/38.1 km
  • Dubai (DXB-Dubai Intl.) 33-min drive; 24.1 miles/38.8 km
  • Dubai (DWC-Al Maktoum Intl.) 41-min drive; 29.9 miles/48.2 km
  • Sharjah (SHJ-Sharjah Intl.) 51-min drive; 39.6 miles/63.8 km
  • Free valet parking
  • Airport shuttle (surcharge)
  • Free shopping center shuttle
Outstanding4.6 / 5
Amenities
Great amenities
Beach
Beautiful beach
Location
Great location
Food
Food is all right
562See all 562 Hotels.com reviews
From 3,350 reviewsTripAdvisor Traveller Rating

Sofitel Dubai The Palm Resort & Spa, Dubai

Hotel Info: 020 3027 9803

from £247
  • Classic Room, Balcony, Beachside
  • Two Bedroom Beach Suite, 2 king beds and 2 Sofa beds beach access
  • Classic Room, Balcony (King or 2 Single Private Beach access)
  • Palm View
  • Suite, Beachside
  • Apartment, 1 Bedroom, Sea View
  • Classic
  • Apartment, 1 Bedroom, Sea View
  • Luxury Room Palm View 1 King Bed, Balcony, private beach access
  • Luxury
  • Luxury Suite
  • Junior Suite Palm View,1 king bed,Sofa, private beach access
  • Apartment, 2 Bedrooms, Sea View
  • Apartment, 2 Bedrooms
  • Junior Suite Sea View,1 king bed, Sofa, living room, private beach access
  • Apartment, 2 Bedrooms
  • Apartment, 2 Bedrooms, Sea View
  • Deluxe Suite, One King Bed, Beach View
  • Beach Suite, 1 king bed and 1 Sofabed, living room, direct beach access.
  • Bungalow
  • Apartment, 1 Bedroom
  • Luxury Room Palm view, 2 twin beds, private beach access
  • Luxury Room 1 King Bed, Balcony, Sea View private beach access
  • Prestige Suite 1 King bed Club Millesime Beach access
  • Triple Room
  • Standard Room
  • Opera Suite 2 bedrooms, living room, Club Millesime, beach access.
  • Apartment, 2 Bedrooms
  • Suite, Palm View
  • Luxury Room
  • Standard, 1st Floor
  • Apartment, 1 Bedroom, Sea View
  • Apartment, 1 Bedroom, Sea View
  • Standard, Sea View
  • Villa

At a glance

Key facts

Hotel size

  • This hotel has 361 rooms

Arriving/leaving

  • Check-in time 3 PM-5 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details. A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 3 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Free shopping center shuttle

Also known as

  • Sofitel Dubai Palm Resort
  • Sofitel Palm Resort
  • Sofitel Dubai Palm
  • Sofitel Palm
  • Sofitel Resort
  • The Palm Shoreline Apartments Hotel Dubai

Policies

UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted. For more details, please contact the office using the information on the reservation confirmation received after booking.
The "Two Bedroom Beach Suite" at this property consists of two connecting Beach Suites. For more details, please contact the office using the information found on the reservation confirmation received after booking.
This property provides a mandatory New Year's Eve (December 31st) Gala Dinner. Children age 12-20 are charged AED 1,250. Children under 12 years old receive a complimentary New Year's Eve dinner. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: AED 20 per accommodation, per night

Deposit: AED 500.00

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1500.00
  • New Year's Eve (31 December) Gala Dinner per child: AED 1250.00
  • New Year's Day (1 January) Gala Dinner per adult: AED 1500.00
  • New Year's Day (1 January) Gala Dinner per child: AED 1250.00 (from 12 to 18 years old)

Optional extras

Buffet breakfast is offered for an extra charge of AED 145.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 350 per vehicle (roundtrip)

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 7 restaurants
  • 6 bars/lounges
  • Beach bar
  • Poolside bar
  • 24-hour room service
Things to do
  • On private beach
  • Free beach cabanas
  • Number of indoor pools - 4
  • Number of outdoor pools - 2
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Fishing on site
  • Rowing or canoeing on site
  • Windsurfing on site
  • Marina on site
  • Beach sun loungers
  • Children's pool
  • Spa tub
  • Beach umbrellas
  • Free pool cabanas
  • Steam room
  • Beach towels
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business center
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms 8
  • Conference space size (feet) - 13149
  • Conference space size (meters) - 1222
  • Conference center
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Turndown service
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

So SPA has 28 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include Thai massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

Manava - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Porterhouse Grill - This steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Bottega - This delicatessen specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Moana - Overlooking the pool, this fine-dining restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Fishing on site
  • Rowing or canoeing on site
  • Windsurfing on site

Sofitel Dubai The Palm Resort & Spa, Dubai’s small print

Also known as

  • Sofitel Dubai Palm Resort
  • Sofitel Palm Resort
  • Sofitel Dubai Palm
  • Sofitel Palm
  • Sofitel Resort
  • The Palm Shoreline Apartments Hotel Dubai

Policies

UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted. For more details, please contact the office using the information on the reservation confirmation received after booking.
The "Two Bedroom Beach Suite" at this property consists of two connecting Beach Suites. For more details, please contact the office using the information found on the reservation confirmation received after booking.
This property provides a mandatory New Year's Eve (December 31st) Gala Dinner. Children age 12-20 are charged AED 1,250. Children under 12 years old receive a complimentary New Year's Eve dinner. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: AED 20 per accommodation, per night

Deposit: AED 500.00

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1500.00
  • New Year's Eve (31 December) Gala Dinner per child: AED 1250.00
  • New Year's Day (1 January) Gala Dinner per adult: AED 1500.00
  • New Year's Day (1 January) Gala Dinner per child: AED 1250.00 (from 12 to 18 years old)

Optional extras

Buffet breakfast is offered for an extra charge of AED 145.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 350 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 562 reviews

Sofitel Dubai The Palm Resort & Spa, Dubai
Outstanding5.0 / 5
Amazing Stay Amazing Hotel A*****
Good services such as Bus Shuttles to all Malls everyday good selection of food and services within the hotel and rooms are very high quality
3 night romance trip
Sofitel Dubai The Palm Resort & Spa, Dubai
Excellent4.0 / 5
Great for families
The Sofitel is a fabulously welcoming hotel for families. With 6 swimming pools it would be a good idea to make the main pool "adult only", given that adults can't really use or enjoy the other family shallow pools. This was proved when one afternoon the main pool was closed for "maintenance" from 3pm one very hot afternoon, no doubt due to one of many babies and toddlers using the main pool. Other small things that let the hotel down included shabby sunlounger towels which were thread bare on most days. More pool/sunbed attendants are also required to clear the sun loungers. The free wifi was very poor indeed and virtually impossible to use unless you paid for premium service wifi, and there should also be a no children under 12 policy after 8pm in your expensive / premium restaurants, as we found paying nearly £120 for a beautiful meal in the Chinese restaurant was ruined by multiple children screaming and running around. Lastly only having 3 staff on reception at times when many guests were either arriving or checking out was very bad planning leaving queuing times in excess of 15/20 mins as you shoukd know what time guests are arriving. In general the hotel was very good. The grounds are stunning and very pretty. It lacked the polish and sharpness of the higher end hotels but if you are a family it will suit you and welcome your children with open arms.
9 night romance trip
Sofitel Dubai The Palm Resort & Spa, Dubai
Excellent4.0 / 5
Sofitel - cross my Palm with silver!
this is undoubtedly a 5 star hotel, but even by Dubai standards the cost of food and drink was stupidly expensive and we bought food from Waitrose at the Malls for breakfast and ate lunch and dinner off site. The hotel is remote on the Palm, which has the beauty of peace and quiet and a private beach. However construction in Dubai has recommenced with a vengeance, including the Palm, and the traffic queues on and off the Palm could be long, and even sat on the beach there was some construction noise. Pay the extra for a Palm view as our sea view balcony never saw the sun. Oh and the pillows were awful!
5 night romance trip
Sofitel Dubai The Palm Resort & Spa, Dubai
Good3.0 / 5
Expensive hotel that's only average
Service wasn't great overall and on the day we were due to check out we didn't appreciate that they came to check on us twice - once for the minibar (which is suppose to be automatically monitored so we didn't understand why they needed to physically come and check) and then a visit to ensure we were checking out.
3 night romance trip
Sofitel Dubai The Palm Resort & Spa, Dubai
Outstanding5.0 / 5
Great hotel.... Absolutely fab design and location
5 night romance trip

See all reviews

Sofitel Dubai The Palm Resort & Spa, Dubai

Is the description of this hotel not correct? Tell us