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Carlton Plaza Poços de Caldas

3.5 star property
Family-friendly hotel in Poços de Caldas with 2 restaurants and outdoor pool

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Photo gallery for Carlton Plaza Poços de Caldas

Front of property
Interior entrance
Hypo-allergenic bedding, minibar, blackout curtains, soundproofing
Lounge
Outdoor pool, pool loungers
In Região Urbana Homogênea IX, Carlton Plaza Poços de Caldas offers a fun retreat for the whole family. Enjoy free full breakfast and regional cuisine at one of the two on-site restaurants. With an outdoor pool, playground, arcade/game room and sauna or steam room you're sure to find some rest and relaxation.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Free breakfast
  • Pool
  • Gym
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Pool bar
  • Room service
  • Business centre
  • 24-hour front desk
  • Arcade/games room

For families (6)

  • Children stay free
  • Playground on-site
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
The current price is £40
includes taxes & fees
18 May - 19 May

Room options

Available filters for rooms
Showing 3 of 3 rooms

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View from room

Room (Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 37 sq m
  • Sleeps 4
  • 2 Single Beds OR 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Hypo-allergenic bedding, minibar, blackout curtains, soundproofing

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • City view
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Deluxe Triple Room

Hypo-allergenic bedding, minibar, blackout curtains, soundproofing

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

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Front of property – evening/night

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  • Parking available
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9.4 out of 10, Exceptional, 543 reviews
The price is £36
includes taxes & fees
18 May - 19 May
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About the area

Map
R. Junqueiras, 601 - Centro, Poços de Caldas, MG, 37701-033

What's nearby

  • Thermas Antonio Carlos - 2 min walk - 0.3 km
  • Pedro Sanches Square - 5 min walk - 0.5 km
  • Macacos Fountain - 7 min walk - 0.6 km
  • SESC Pocos de Caldas Community Center - 7 min walk - 0.6 km
  • Walter World Theme Park - 7 min drive - 5.4 km

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Porcaria & Choperia - ‬5 min walk
  • ‪Pietro Casa do Chope - ‬6 min walk
  • ‪Bigodera Chopp Bar - ‬5 min walk
  • ‪Seguso Loja e Wine Bar - ‬5 min walk

About this property

Carlton Plaza Poços de Caldas

Carlton Plaza Poços de Caldas is a great choice for a stay in Poços de Caldas. After visiting the fitness centre for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. An outdoor pool, a poolside bar and a sauna are other highlights. Fellow travellers love the helpful staff.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 120 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (BRL 40 per day)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Playground

What to do

  • Pool table

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1994
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar in shower
  • Roll-in shower

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

On-site venue – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
On-site venue No. 2 – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.

Fees & policies

Children & extra beds

  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Parking

  • Self-parking costs BRL 40 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.

Also known as

Carlton Plaza Hotel Pocos de Caldas
Carlton Plaza Hotel
Carlton Plaza Pocos de Caldas
Carlton Plaza Pocos De Caldas
Carlton Plaza Poços de Caldas Hotel
Carlton Plaza Poços de Caldas Poços de Caldas
Carlton Plaza Poços de Caldas Hotel Poços de Caldas

Frequently asked questions

Does Carlton Plaza Poços de Caldas offer free cancellation for a full refund?

Yes, Carlton Plaza Poços de Caldas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Carlton Plaza Poços de Caldas?

Yes, there's an outdoor pool.

Are pets allowed at Carlton Plaza Poços de Caldas?

Sorry, pets aren't allowed.

Is parking offered on site at Carlton Plaza Poços de Caldas?

Yes. Self-parking costs BRL 40 per day.

What are the check-in and check-out times at Carlton Plaza Poços de Caldas?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at Carlton Plaza Poços de Caldas?

No, this hotel doesn't have a casino, but Palace Casino (6-min walk) is nearby.

What is there to do at Carlton Plaza Poços de Caldas and nearby?

Carlton Plaza Poços de Caldas has an outdoor pool and a sauna, as well as a steam room and an arcade.

Are there restaurants at or near Carlton Plaza Poços de Caldas?

Yes, there are 2 on-site restaurants, featuring Regional cuisine.

What's the area around Carlton Plaza Poços de Caldas like?

Carlton Plaza Poços de Caldas is a short 2-minute walk from Thermas Antonio Carlos and 5 minutes' walk from Pedro Sanches Square.

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Carlton Plaza Poços de Caldas Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Very clean, friendly staff and located in a very walkable neighborhood. The breakfast was excellent!!
Cleide, 2-night trip

10/10 Exceptional

Beautiful hotel downtown Poços de Caldas

Nice hotel downtown Poços de Caldas Very comfortable beds . Room is very spacious . The breakfast is really good . So many good stuff . The stuff is very nice and always try to help.
Sonia, 4-night trip

10/10 Exceptional

Nothing to declare
ANTONIO FLORENCIO DA, 3-night trip

10/10 Exceptional

Tudo ok
Regis, 1-night trip

10/10 Exceptional

Perfeito

Depois de ODIAR o hotel Euro Suítes , fui obrigada a achar um hotel em cima da hora Graças Deus , tinha vaga no Carlton Amei tudo !!!
ariadne a, 4-night trip

4/10 Fair

ESTRESSANTE !!

Check-in confuso, desconectado, estressante !! Lançamentos indevidos de consumo no restaurante: Lançaram 2 jantares no dia 30/04/2025, sendo que chegamos na tarde do dia 01/05/25 !! Na noite do dia 01/05/2025, lançaram mais 2 jantares, após assinatura da comanda, sendo que, foram consumidos lanches e bebidas que foram e pagos na mesma noite !! Lançaram diárias de estacionamento de 2 automóveis, sendo que estávamos com apenas 1. Estes lançamentos indevidos foram estornados após diversas conversas com recepcionistas e gerência, mas foi uma péssima experiência ter que ficar diariamente monitorando os lançamentos. Quando nos hospedamos em um Hotel é para ter tranquilidade e lazer, sem preocupações desta natureza.. Como ponto positivo, os quartos (triplos) eram de bom tamanho e limpos. Editado por Marques
3-night trip

10/10 Exceptional

Eliane, 3-night trip

10/10 Exceptional

Excelente opção

Excelente opção de hospedagem em Poços de Caldas, staff gentil e atencioso
Eliane, 3-night trip

10/10 Exceptional

CELIA MARIA, 3-night trip

8/10 Very good

REINALDO, 4-night trip

10/10 Exceptional

Excelente

Tudo esteve perfeito. Iniciou com o atendimento na recepção, a qualidade e cuidado com o quarto. O cardápio do restaurante foi excelente.
Gicelia, 1-night trip

10/10 Exceptional

ANA A, 2-night trip

10/10 Exceptional

antonio, 1-night trip

8/10 Very good

Boa a estadia. quaro bom, limpo, atendimento bom. café da manhã achei fraco.
VALDECIR, 1-night trip

10/10 Exceptional

Hotel muito bom, ótimo café da manhã, excelente o atendimento todos muito prestativos e educados, tudo muito bem limpo, é informado da disponibilidade do estacionamento porém falta informar que é cobrado uma taxa pela diária
Willian, 3-night trip

10/10 Exceptional

Rosana A N, 2-night trip

8/10 Very good

Marcelo, 1-night trip

10/10 Exceptional

Muito bom, comida excelente, atendimento impar, parabéns!
Luiz Fernando, 3-night trip

10/10 Exceptional

Regis, 1-night trip

10/10 Exceptional

Perfeito.

Hotel muito bom em todos os sentidos limpeza -apartamento-restaurante-funcionario em fim em tudo foi excelentes mesmo.
ademilson, 5-night trip

10/10 Exceptional

Andrea de, 3-night trip

10/10 Exceptional

ELIANA, 3-night trip

10/10 Exceptional

Giscard, 1-night trip

10/10 Exceptional

Manoel Jose, 1-night trip

10/10 Exceptional

Luiz Carlos, 1-night trip