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THE FACE Suites Hotel

5.0 star property
Elevate your stay with modern amenities like an outdoor pool and rooftop views while being close to KLCC Park.

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Photo gallery for THE FACE Suites Hotel

Interior
Lobby
2 outdoor pools
Café
Gym
In the heart of Kuala Lumpur, The Face Suites Kuala Lumpur offers a luxurious retreat with two outdoor pools and a rooftop terrace offering stunning views. Enjoy international cuisine at one of the two on-site restaurants, relax in the coffee shop or stay active in the gym. With helpful staff and free WiFi, this aparthotel near Petronas Twin Towers is perfect for your next getaway.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Lounge area
  • Parking available
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • 200 apartments
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 2 outdoor pools
  • Rooftop terrace
  • Fitness centre
  • Valet parking
  • Self parking
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk

Feel at home (6)

  • Children's pool
  • Kitchenette
  • Living room
  • Television
  • Daily housekeeping
  • Washer/dryer
The current price is £93
includes taxes & fees
6 Mar - 7 Mar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room, 1 Bedroom

Full-sized fridge, microwave, dishwasher, electric kettle

Deluxe Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
  • 82 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Superior Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
  • 79 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
  • 79 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms | In-room safe, desk, laptop workspace, blackout curtains

Premier Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
  • 123 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Grand Premier

One Bedroom Grand Premier | In-room safe, desk, laptop workspace, blackout curtains

One Bedroom Grand Premier

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
  • 101 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Room, 1 Bedroom

Premier Room, 1 Bedroom | In-room safe, desk, laptop workspace, blackout curtains

Premier Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
  • 96 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
  • 95 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Twin Room, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout curtains

Superior Twin Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Deluxe Room, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
  • 98 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Twin Room, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
  • Studio
  • 2 bathrooms
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

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About the area

Map
1020, Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • Petronas Twin Towers - 13 min walk
  • Suria KLCC Shopping Centre - 16 min walk
  • KLCC Park - 17 min walk
  • Kuala Lumpur Tower - 19 min walk
  • Pavilion Kuala Lumpur - 20 min walk

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive
  • Kuala Lumpur International Airport (KUL) - 47 min drive
  • Kuala Lumpur Sultan Ismail Station - 16 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 20 min walk
  • Kuala Lumpur Masjid Jamek Station - 22 min walk
  • Bukit Nanas Station - 3 min walk
  • Dang Wangi Station - 5 min walk
  • Medan Tuanku Station - 6 min walk

Restaurants

  • ‪Wariseni - ‬4 min walk
  • ‪Mixing Room - ‬4 min walk
  • ‪Cafe: In House - ‬3 min walk
  • ‪R Club Lounge - ‬2 min walk
  • ‪Starbucks - ‬4 min walk

About this property

THE FACE Suites Hotel

THE FACE Suites Hotel features a rooftop terrace and puts you within a 15-minute walk of Petronas Twin Towers. Guests can take a dip in one of 2 outdoor pools or enjoy international cuisine at Cafe iL Viso, one of 2 restaurants. A bar/lounge and a fitness centre are other highlights, and apartments offer conveniences such as kitchenettes and washers/dryers. Fellow travellers love the pool and helpful staff. Public transportation is only a short walk: Bukit Nanas Station is 3 minutes and Dang Wangi Station is 5 minutes.

Languages

Chinese (Mandarin), English, Malay

At a glance

DONE

Property size

    • 200 apartments
    • Arranged over 51 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cots (infant beds)
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (MYR 40 per day)
    • On-site valet parking (MYR 40 per stay)
    • Wheelchair-accessible parking on site
VPN_KEY

Other information

    • No stag or hen parties

Property amenities

Pool/Spa

  • 2 outdoor pools

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (MYR 40 per day)
  • Valet parking on site (MYR 40 per stay)
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Restaurants on site

  • Cafe iL Viso
  • Deep Blue

Kitchenette

  • Fridge (full size)
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: MYR 110.0 per night

Bathrooms

  • Shower
  • Hairdryer
  • Shampoo
  • Bathrobes
  • Slippers
  • Soap
  • Towels provided
  • Bidet
  • Toilet paper

Living spaces

  • Living room

Entertainment

  • 42-inch LED TV with satellite service

Outdoor areas

  • Rooftop terrace

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Wheelchair-accessible parking

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Free bottled water
  • 24-hour front desk

Location highlights

  • In the shopping district
  • In the city centre

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 200 rooms
  • 51 floors

Special features

Dining

Cafe iL Viso – This café specialises in international cuisine and only serves light fare.
Deep Blue – This rooftop bar specialises in international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 500 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 19 August to 22 August:
  • One of the swimming pools

Children & extra beds

  • Rollaway beds are available for MYR 110.0 per night

Parking

  • Self-parking costs MYR 40 per day
  • Valet parking costs MYR 40 per stay

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
Host has indicated that there is a carbon monoxide detector on the property.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a security system and window guards on-site.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

Also known as

Face Suites Kuala Lumpur
Face Suites Kuala Lumpur Aparthotel
The Face Suites Kuala Lumpur
Face Suites Aparthotel
Face Suites
The Face Suites Kuala Lumpur
THE FACE Suites Hotel Aparthotel
THE FACE Suites Hotel Kuala Lumpur
THE FACE Suites Hotel Aparthotel Kuala Lumpur

Frequently asked questions

Does THE FACE Suites Hotel offer free cancellation for a full refund?

Yes, THE FACE Suites Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at THE FACE Suites Hotel?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at THE FACE Suites Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at THE FACE Suites Hotel?

Yes. Self-parking costs MYR 40 per day. Valet parking costs MYR 40 per stay.

What are the check-in and check-out times at THE FACE Suites Hotel?

You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon.

What is there to do at THE FACE Suites Hotel and nearby?

THE FACE Suites Hotel has 2 outdoor pools and a fitness centre.

Are there restaurants at or near THE FACE Suites Hotel?

Yes, there are 2 on-site restaurants, featuring international cuisine.

Does THE FACE Suites Hotel have a kitchen or kitchenette?

Yes, there is a kitchenette, which also includes a fridge, a dishwasher and a microwave.

What's the area around THE FACE Suites Hotel like?

THE FACE Suites Hotel is in Golden Triangle, a short 3-minute walk from Bukit Nanas Station and 13 minutes' walk from Petronas Twin Towers.

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THE FACE Suites Hotel Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

lovely
Love the location, love the suite ….overall ….manifique
claudia, 3-night trip

10/10 Exceptional

I have stayed at Face apartments a number of times and have always received excellent service
Rory, 1-night trip

10/10 Exceptional

I have stayed here over the years as part of my travelling to Asia trip. Always enjoyed my stay a Face, that's why I always return😍
Rory, 1-night trip

6/10 Good

Other than the long wait for check in and the lift, a wonderful stay with my family
Poh Choo, 1-night trip

10/10 Exceptional

Excellent stay Our suite was superb. Very large and spacious. Bukit Nanas metro line also within walking distance. Over happy and would return
Moynul, 8-night trip

10/10 Exceptional

Excellent apartment and location for a family of 3 adults. Would stay again.
andrea, 5-night trip

10/10 Exceptional

Accommodation that I would definitely recommend if you are traveling as a family
Chul, 4-night trip

6/10 Good

Spacious rooms, a little worn in places. Was not offered a room upgrade on this occasion, due to lack of availability. I have been a customer of Faces for a number of years, my may think twice over a return visit.
Rory, 2-night trip

10/10 Exceptional

Stunning views, clean pool and friendly staff. Cannot say anything bad about this place- would definitely stay again and recommend to others.
Kinga, 3-night trip

6/10 Good

No customer service
Noone at the reception to help with luggage or greet when we arrived. No water in the room, had to wait over 1.5 hours to get it delivered. No hot water in the rooms - luke warm at best when you switch on the water heater. They dont know what customer service is. Waiting for lifts on New years eve was a nightmare when they closed 2 lifts. Wouldnt recommend.
3-night trip

8/10 Very good

Everything is good
Senthilnathan, 5-night trip

10/10 Exceptional

Place is beautiful , centrally located. View of KL tower from our room. Rooftop view beautiful at night. Only downside - no AC in the elevators
Nathan James, 2-night trip

10/10 Exceptional

Loved the hotel. Very spacious and the staff is very friendly too. They even allowed slightly late checkout. Too bad I forgot to ask for a VIP Room Upgrade. Nevertheless highly recommended
Shahriman Ariffin, 1-night trip

10/10 Exceptional

Great , staff are friendly and super helpful
Chi Wai, 2-night trip

10/10 Exceptional

Rooms are very spacious, clean, and accessible to MRT and walkable distance to the Petronas Tower. The breakfast buffet is good enough, not a lot of choices but it's complete. The SkyDeck is amazing. We will definitely stay there again.
Katherine, 2-night trip

10/10 Exceptional

Amazing service and location
Rochelle, 1-night trip

8/10 Very good

Well maintained property, helpful staff and close to different sight seeing places.
Jaisy, 3-night trip

10/10 Exceptional

Very good Hotel! Anytime again!
Hendrick, 6-night trip

10/10 Exceptional

The Hotel suites was great almost in all aspects..the location, and the cleanliness of the units. Special thanx to Mr Misbun (front desk manager) who is very helpful in assisting me during check in.
1-night trip

10/10 Exceptional

Central location
Juliet, 8-night trip

10/10 Exceptional

We enjoyed our stay and the infinity pool was amazing especially at night . The staff were friendly and they have a good breakfast. Will stay here again nextime .
Jaramie, 2-night trip

10/10 Exceptional

Excellent service and great location. Rooftop pool was awesome!
Sung, 6-night trip

8/10 Very good

Only thing they could improve on is having AC in the corridor and lift but other than that very good
Jacqueline, 7-night trip

8/10 Very good

Loved the gym and infinity pool
Mohinder, 5-night trip

10/10 Exceptional

Fantastic!
Andiraa, 12-night trip

General property information

Breakfast
Available
Parking
Available
Reasons to Book
Outdoor Pool & Spacious Rooms
Check-In Time
3:00 PM