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The Retreat Palm Dubai MGallery by Sofitel

5.0 star property
Upmarket beachfront hotel with spa, near Aquaventure

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Retreat Palm Dubai MGallery by Sofitel

On the beach, sun-loungers, beach umbrellas, beach towels
Exterior
Outdoor pool, pool umbrellas, pool loungers
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Exterior
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Connecting rooms available
  • Electric vehicle charging point
  • Pool
  • Laundry facilities
  • Gym
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Beach umbrellas
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on-site
The price is £208
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for DELUXE ROOM, King Bed or Two Single Beds, Balcony, Private Beach Access

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

DELUXE ROOM, King Bed or Two Single Beds, Balcony, Private Beach Access

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Suite, 1 Bedroom, Business Lounge Access, Sea View (Palm Jumeirah)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Suite, 1 Bedroom, Business Lounge Access, Sea View (Palm Jumeirah)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Business Lounge Access, Partial Sea View (Beach Access)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Suite, 1 Bedroom, Business Lounge Access, Partial Sea View (Beach Access)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Beach view
  • Sleeps 4
  • 1 Single Bed

View all photos for Holistic Wellness Room, Wellness Lounge And Beach Access, King Or Two Single Beds, Sea View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Holistic Wellness Room, Wellness Lounge And Beach Access, King Or Two Single Beds, Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for PREMIUM ROOM, Club Lounge Access, King Bed or Two Single Beds, Palm Sea View, Beach Access

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

PREMIUM ROOM, Club Lounge Access, King Bed or Two Single Beds, Palm Sea View, Beach Access

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for DELUXE ROOM, King Bed or Two Single Beds, Palm Jumeirah Sea View, Beach Access

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

DELUXE ROOM, King Bed or Two Single Beds, Palm Jumeirah Sea View, Beach Access

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for DELUXE ROOM, King Bed or Two Single Beds, Partial Sea View, Private Beach Access

DELUXE ROOM, King Bed or Two Single Beds, Partial Sea View, Private Beach Access | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

DELUXE ROOM, King Bed or Two Single Beds, Partial Sea View, Private Beach Access

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room, Business Lounge Access, Partial Sea View (Beach Access)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Premium Room, Business Lounge Access, Partial Sea View (Beach Access)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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The price is £199
includes taxes & fees
13 Dec - 14 Dec
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About the area

Map
Palm Jumeirah, Dubai, Dubai, 0

What's nearby

  • Aquaventure - 6 min drive
  • Wild Wadi Water Park - 20 min drive
  • Burj Al Arab - 20 min drive
  • Souk Madinat Jumeirah - 20 min drive
  • Marina Beach - 24 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 43 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 43 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 65 min drive

Restaurants

  • ‪Nobu By The Beach - ‬4 min drive
  • ‪ستاربكس - ‬5 min drive
  • ‪Manava - ‬18 min walk
  • ‪Estiatorio Milos Dubai - ‬3 min drive
  • ‪Peacock Alley - ‬16 min walk

About this property

The Retreat Palm Dubai MGallery by Sofitel

At The Retreat Palm Dubai MGallery by Sofitel, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll be within a 10-minute drive of Aquaventure. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and Ayurvedic treatments. Vibe, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. A rooftop terrace, a health club and a fitness centre are other highlights at this luxurious hotel. Fellow travellers say great things about the helpful staff and overall property condition.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Romanian, Russian, Spanish

At a glance

Hotel size

  • 255 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas
  • No alcohol served on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 2 restaurants
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Lifeguard on-site

What to do

  • On the beach
  • Tennis lessons
  • Fitness classes
  • Yoga classes
  • Archery
  • Motor boating
  • Snorkelling
  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
  • Health club
  • An outdoor pool
  • Art gallery on-site
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Separate bath and shower
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Rayya Wellness Centre. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Dining

Vibe – This buffet restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open 24 hours.
Bait Al Nakhla – This fine-dining restaurant specialises in Middle Eastern cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Chapters – On-site café. Open daily.
Ripples – On-site diner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • New Year's Eve (31 December) gala dinner per adult: AED 1999
  • New Year's Eve (31 December) gala dinner per child: AED 1199 (up to 12 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 140 for adults and AED 70 for children
  • Early check-in can be arranged for an extra charge of 50 per cent of room rate (subject to availability)
  • Late checkout can be arranged for an extra charge of 50 per cent of room rate (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for AED 150.0 per night
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Retreat Palm Dubai MGallery Sofitel Hotel
Retreat Palm MGallery Sofitel Hotel
Retreat Palm Dubai MGallery Sofitel
Retreat Palm MGallery Sofitel
Retreat Palm Dubai MGallery S
The Retreat Palm Dubai MGallery
The Retreat Palm Dubai MGallery by Sofitel Hotel
The Retreat Palm Dubai MGallery by Sofitel Dubai
The Retreat Palm Dubai MGallery by Sofitel Hotel Dubai

Frequently asked questions

Does The Retreat Palm Dubai MGallery by Sofitel offer free cancellation for a full refund?
Yes, The Retreat Palm Dubai MGallery by Sofitel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Retreat Palm Dubai MGallery by Sofitel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Retreat Palm Dubai MGallery by Sofitel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Retreat Palm Dubai MGallery by Sofitel?
Yes, there's free self and valet parking. Electric car charging is available.
What are the check-in and check-out times at The Retreat Palm Dubai MGallery by Sofitel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a 50% charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 50% charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at The Retreat Palm Dubai MGallery by Sofitel and nearby?
Have fun with on-site activities such as archery, snorkelling and motor-boating and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. The Retreat Palm Dubai MGallery by Sofitel also has an outdoor pool, a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near The Retreat Palm Dubai MGallery by Sofitel?
Yes, there are 2 on-site restaurants, featuring al fresco dining and local and international cuisine.
Does The Retreat Palm Dubai MGallery by Sofitel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Retreat Palm Dubai MGallery by Sofitel like?
The Retreat Palm Dubai MGallery by Sofitel is located on the boardwalk in Palm Jumeirah, a short 1-minute walk from Palm Islands.

The Retreat Palm Dubai MGallery by Sofitel Reviews

Reviews

8.4

Very good

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Brand New Hotel
Everything was perfect. The hotel had just opened, and everything was brand new. The staff was excellent, especially the reception team and the woman who served the welcome drink. The facilities on the beach were entertaining, and the pool was great. They also have a dance instructor who leads workouts with guests while they are in the pool.
Reza, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great selection of healthy eating options in the main restaurant, with staff extremely helpful and accommodating of any requests. Spa was excellent. Thoroughly recommend booking a treatment!
Nehal, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff and service was excellent. However, I didn’t realise it was alcohol free. That was not made clear.
Emma, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ahamed Nawaz, 7-night trip
Verified Expedia guest review

8/10 Very good

Every staff member is fantastic.
Deepak, 4-night trip
Verified Expedia guest review

8/10 Very good

-
Mustafa, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Elizabeth, 5-night trip
Verified Expedia guest review

4/10 Fair

Wouldn’t stay again
Aaliyah, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Neal, 7-night trip
Verified Expedia guest review

6/10 Good

Wrong room type - didn’t make the beds up properly Classes that they advertised were not offered Healthy food was not healthy Pool area lacking space and sun beds, had to sit on beach Spa area basic Not a 5 star hotel in my opinion Overall disappointing
Lawrence, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent work
Staff couldn't be more helpful
Ashley, 8-night trip
Verified Hotels.com guest review

4/10 Fair

While the hotel is generally not bad, but i had 2 big issues: 1. They didn't acknowldge the VIP status from Expedia, hence none of the benefits were received. 2. The dining options are generally limited, and the quality of food can be better.
Ahmed, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nicola, 7-night family trip
Verified Hotels.com guest review

2/10 Poor

Joe, 1-night trip
Verified Expedia guest review

8/10 Very good

Staff was friendly and the hotel was clean.
Maya, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent and enjoyable stay
Kamaria, 2-night trip
Verified Expedia guest review

6/10 Good

2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Highly Recommend
Perfect hotel for relaxation and wellness activities
Abdulaziz, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is in palm jumeirah, a bit far from the airport but close to downtown Dubai and it has a good breakfast selection as well as very good staff. I got the hotel for a good price during January and it exceeded my expectations, also the sea view was amazing.
Verified Expedia guest review

6/10 Good

construction site is loud
Selim, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Dubai - Palm
Great place to stay, will be back .
Tracey, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Marlene, 1-night trip
Verified Expedia guest review

4/10 Fair

Too disappointed!
There is a construction site in front of the hotel. We asked for a quite room, sea view, but they gave us a room facing the construction site, crane view. It was too noisy in the early morning and we couldn't sleep at all. Not much choice in dinner buffet. Flies flying on the table during breakfast. A five -star hotel shouldn't be like this.
1-night trip
Verified Hotels.com guest review

6/10 Good

Eamonn, 12-night trip
Verified Expedia guest review

4/10 Fair

Breakfast was crowded, and the staff was short-handed tables remained with used dishes and did not get cleaned for the next person to sit.
Siavash, 7-night family trip
Verified Expedia guest review