Hilton Garden Inn Gatlinburg offers a great location, putting you within a short 10-minute walk of Great Smoky Mountains National Park and SkyPark. Guests can take a dip in the indoor pool or grab a bite to eat at Garden Grille, which serves breakfast and dinner. A bar/lounge and a fitness centre are offered, and in-room conveniences include fridges and microwaves. The helpful staff and location get great marks from fellow travellers.
Languages
English, Spanish
At a glance
Hotel size
118 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: 6 AM
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Off-site
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
What to do
Tennis
Golfing
Hiking/biking trails nearby
Skiing nearby
Working away
Business centre
Meeting room
Conference space (1196 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 2009
Safe-deposit box at front desk
Fireplace in reception
Television in common areas
Fitness centre
An indoor pool
Hot tub
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairwells
Closed-captioned TV
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
49-inch LCD TV
Premium satellite channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Fridge
Microwave
More
Housekeeping (on request)
Guidebooks/recommendations
Restaurant dining guide
Special features
Dining
Garden Grille – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 10.00 to 12.00 for adults and USD 7.00 to 9.00 for children
Local area shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for USD 15.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 150 per pet, per stay
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Hilton Garden Inn Gatlinburg Hotel
Hilton Garden Inn Gatlinburg Downtown Hotel Gatlinburg
Hilton Garn Inn Gatlinburg
Hilton Gatlinburg Gatlinburg
Hilton Garden Inn Gatlinburg Hotel
Hilton Garden Inn Gatlinburg Gatlinburg
Hilton Garden Inn Gatlinburg Hotel Gatlinburg
Frequently asked questions
Does Hilton Garden Inn Gatlinburg offer free cancellation for a full refund?
Yes, Hilton Garden Inn Gatlinburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Gatlinburg?
Yes, there's an indoor pool.
Are pets allowed at Hilton Garden Inn Gatlinburg?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Gatlinburg?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Garden Inn Gatlinburg?
Check-in start time: 4 PM; check-in end time: 6 AM. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hilton Garden Inn Gatlinburg and nearby?
Practise your swing on the tennis courts. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Hilton Garden Inn Gatlinburg also has a fitness centre.
Are there restaurants at or near Hilton Garden Inn Gatlinburg?
Yes, there's an on-site restaurant, Garden Grille.
What's the area around Hilton Garden Inn Gatlinburg like?
Hilton Garden Inn Gatlinburg is in Downtown Gatlinburg, a short 8-minute walk from Great Smoky Mountains National Park and 12 minutes' walk from Ripley's Aquarium of the Smokies. Travellers say that the area is walkable and ideal for skiing.
Hilton Garden Inn Gatlinburg Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
15 Nov 2024
Chuck
Chuck, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Nov 2024
Lindsay
Lindsay, 4-night trip
Verified Hotels.com guest review
8/10 Very good
8 Nov 2024
Samuel
Samuel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 Nov 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
26 Oct 2024
Room was clean and quiet.
We pre purchased breakfast wishing to get early starts on hiking trails.
Daily, the fellow checking us in for breakfast was rude and abrasive. This should have been the easiest part of the day, yet he made it difficult.
The food was of poor quality as it was prepared poorly.
The woman who attended our table was affable and helpful.
If I were foolish enough to ever stay there again, I would never eat there.
Verified traveller
7-night trip
Verified Hotels.com guest review
8/10 Very good
20 Oct 2024
paul
paul, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2024
Excellent!
This is the only place we stay at when visiting Gatlinburg, TN. The location is the best! Everything is within walking distance. The rooms are spacious and very clean. People at the front desk were polite and helpful. Definitely will be back!
DOMINIC
DOMINIC, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Oct 2024
Amanda
Amanda, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Oct 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
14 Oct 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Oct 2024
David
David, 7-night trip
Verified Hotels.com guest review
8/10 Very good
24 Sept 2024
Staff advised I walk my dog in the grass behind the parking lot, but it escaped their mind to mention a medium size bear frequented a route through that area. After getting the daylights scared out of me by nearly walking right into the path of this bear walking my dog, I went back and reported the incident to management only to be told how that bear has been hanging around the area the last 5-6 months, but the loose bear has not injured anybody yet. Turns out staff did not think it prudent to warn other guests who had similar scary experiences during my stay. 😳😳
Donna
Donna, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sept 2024
Marlene
Marlene, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 Sept 2024
Great location, room was clean spacious bed was comfortable, bathroom was clean and had all the normal amenities.
Samantha
Samantha, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Sept 2024
Only thing the bath room sink handles were leaking.
Royce
Royce, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Sept 2024
Dennis
Dennis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Sept 2024
Awesome stay!!
All of the hotel staff were kind caring and friendly. Best overall hotel experience in many years!
Kelley
Kelley, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Aug 2024
It was amazing! Clean hotel and relaxing!
Emily
Emily, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Aug 2024
Verified traveller
3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
27 Aug 2024
Convention center trip
Great location for events at the convention center. On the quieter end of Parkway.
Lee
Lee, 4-night trip
Verified Hotels.com guest review
8/10 Very good
26 Aug 2024
Monsters 2024
Hotel is in great location. Cleaning was not up to par, dirty mens underwear left on floor and blood on bathroom floor and door (319), moved to (305) worse shape. Stayed in 319 and cleaned it ourselves, gave us breakfast for 2 days. Hotel is pet friendly so do expect some barking. Will stay elsewhere upon a return visit.
Melvin
Melvin, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Aug 2024
awesome!!
Shannon
Shannon, 4-night trip
Verified Expedia guest review
4/10 Fair
19 Aug 2024
This hotel needs updating! Disappointed!!
I was told this was one of the nicer hotels in Gatlinburg, but I was extremely disappointed after paying nearly $400 per night that this hotel is so rundown. I paid extra for a nice view and large room only to see the top of the hotel roof and zero Mountain View. Our room smelled like terrible cologne, and was dark and very outdated, The price did not even include a free breakfast!!! Will not be back!!