American River Café at Harrah's Lake Tahoe - 9 min walk
About this property
Big Pines Mountain House
When you stay at Big Pines Mountain House, you'll be in a great location, within a short 10-minute walk of Heavenly Gondola and Casino at Harveys Lake Tahoe. Guests can enjoy the seasonal outdoor pool, and hiking/biking trails, kayaking and mountain biking are nearby. Also, Casino at Harrah's Lake Tahoe and Golden Nugget Lake Tahoe Casino are within a 15-minute walk. Fellow travellers say great things about the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
75 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 8:30 AM - 10:30 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 4 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (2 total)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
Other information
Designated smoking areas
Property amenities
Travelling with children
Children stay for free (see details)
What to do
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Kayaking nearby
Downhill skiing nearby
Scuba-diving nearby
Snowboarding nearby
Services
Front desk (limited hours)
Multilingual staff
Facilities
Seasonal outdoor pool
Accessibility
Braille/raised signage
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Grab bar near toilet
Upper floors accessible by stairs only
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Fridge
Microwave
More
Limited housekeeping
Access via exterior corridors
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of USD 25 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per pet, per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from July to September
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Also known as
Big Mountain House
Big Pines Mountain
Big Pines Mountain House
Big Pines Mountain House Motel
Big Pines Mountain House Motel South Lake Tahoe
Big Pines Mountain House South Lake Tahoe
Big Pines Mountain House Of Tahoe Hotel South Lake Tahoe
Big Pines Mountain Lake Tahoe
Big Pines Mountain House Hotel
Big Pines Mountain House South Lake Tahoe
Big Pines Mountain House Hotel South Lake Tahoe
Frequently asked questions
Does Big Pines Mountain House offer free cancellation for a full refund?
Yes, Big Pines Mountain House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Big Pines Mountain House?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Big Pines Mountain House?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Big Pines Mountain House?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Big Pines Mountain House?
Check-in start time: 4:00 PM; check-in end time: anytime. There's a charge of USD 25 for early check-in (subject to availability). Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Big Pines Mountain House?
No, this hotel doesn't have a casino, but Casino at Harveys Lake Tahoe (7-min walk) and Casino at Harrah's Lake Tahoe (8-min walk) are both nearby.
What is there to do at Big Pines Mountain House and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowboarding and snow tubing, and in warmer months, enjoy a round of golf at the nearby golf course. Big Pines Mountain House also has a seasonal outdoor pool.
What's the area around Big Pines Mountain House like?
Big Pines Mountain House is a short 4-minute walk from Heavenly Gondola and 7 minutes' walk from Casino at Harveys Lake Tahoe. Travellers say that the hotel is in a great location.
Big Pines Mountain House Reviews
Reviews
6.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4/10
Cleanliness
6.8/10
Staff & service
6.2/10
Amenities
5.8/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
2/10 Poor
2 Jan 2025
Steven
Steven, 2-night trip
Verified Hotels.com guest review
8/10 Very good
30 Dec 2024
Jose
Jose, 1-night trip
Verified Hotels.com guest review
2/10 Poor
26 Dec 2024
Jeanette
Jeanette, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
15 Dec 2024
Nasty
Don’t believe the pictures……the room was so dirty we had to clean it. The door had a 2” gap at the bottom that let all the cold air in and to stop it we had to stuff towels under the door
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Javier
Javier, 1-night trip
Verified Hotels.com guest review
4/10 Fair
14 Nov 2024
The room was dirty. My shower handle wasn't even on the spigot. Just sitting in the bottom of the shower. It continuously dropped. The front desk just blew me off.
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
15 Oct 2024
LUIS
LUIS, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Oct 2024
Stevie
Stevie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Oct 2024
Jose Luis
Jose Luis, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
3 Oct 2024
What a dreadful place to stay filthy pool dirty rooms. Looks nothing like the photos…
Paul
Paul, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
3 Oct 2024
Rooms were nice and clean. Beds were comfortable and location was great.
Heather
Heather, 1-night family trip
Verified Expedia guest review
8/10 Very good
30 Sept 2024
Tyler
Tyler, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Sept 2024
Old property
Phat
Phat, 1-night family trip
Verified Expedia guest review
6/10 Good
29 Sept 2024
If you need a cheap hotel to sleep for the night then this is absolutely fine. It’s nothing special at all but convenient, easy parking and felt safe.
Tim
Tim, 1-night romance trip
Verified Expedia guest review
2/10 Poor
29 Sept 2024
$200 a night I was expecting A nicer facility. First night, we rented the room with the Jacuzzi in it and found out that the room next to us was occupied by the owners family. They were loud obnoxious and would always put a chair outside of our door So we had to walk around them to get to our room. It felt like we were inconveniencing them. We switched to a different room The second night, but it wasn’t much better. The walls are paper thin so you can literally hear everything Your neighbor is doing. The place looks like it hasn’t been remodeled since the 70s. Very disappointed and will not be returning.
Rachel
Rachel, 2-night romance trip
Verified Expedia guest review
4/10 Fair
29 Sept 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
26 Sept 2024
Alesia
Alesia, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 Sept 2024
Nam
Nam, 1-night trip
Verified Expedia guest review
4/10 Fair
23 Sept 2024
On arrival there was hair in the shower, the sink , on the pillow and side table. Toilet had been cleaned, but not perfectly. Staff were not rude, but just disinterested. One positive - the bathroom had a very good shower.
Christopher
Christopher, 3-night trip
Verified Expedia guest review
10/10 Exceptional
23 Sept 2024
Oleksandra
Oleksandra, 1-night trip
Verified Expedia guest review
2/10 Poor
23 Sept 2024
This motel is old and needs major upgrade the owners definitely don't care anymore no napkin shower head was broken csrpet was dirty towels were like sand paper overall a old outdated motel shouldn't be more than $60 a night.
babak
babak, 2-night family trip
Verified Expedia guest review
8/10 Very good
21 Sept 2024
Close to Stuff
It was perfect walking distance from the Harvey’s Outdoor Theatre and it was a perfect place to rest your head. It worked.
Sarah
Sarah, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
20 Sept 2024
Room was dirty. Used soap in bathroom. No outlets for medical equipment. Staff refused to refund money even though we wanted to cancel room 5 minutes after checking in
Debra
Debra, 2-night family trip
Verified Expedia guest review
6/10 Good
16 Sept 2024
Staff is great here. I will definitely be going back. Hoping for a different room though. Bed and pillows were horrible. Room was very hot even with air conditioning on.