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The Face Suites Kuala Lumpur

5.0 star property
Luxury aparthotel with 2 restaurants, near Suria KLCC Shopping Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Face Suites Kuala Lumpur

Interior
Café
Gym
2 outdoor pools
Lobby
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Lounge area
  • Parking available
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • 200 apartments
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 2 outdoor pools
  • Rooftop terrace
  • Fitness centre
  • Valet parking
  • Self parking
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk

Feel at home (6)

  • Children's pool
  • Kitchenette
  • Living room
  • Television
  • Daily housekeeping
  • Washer/dryer
The price is £83
includes taxes & fees
2 Jan - 3 Jan 2025

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room, 1 Bedroom

Full-sized fridge, microwave, dishwasher, electric kettle

Deluxe Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
  • 82 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Superior Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
  • 79 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
  • 79 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms | In-room safe, desk, laptop workspace, blackout curtains

Premier Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
  • 123 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Grand Premier

One Bedroom Grand Premier | In-room safe, desk, laptop workspace, blackout curtains

One Bedroom Grand Premier

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
  • 101 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Room, 1 Bedroom

Premier Room, 1 Bedroom | In-room safe, desk, laptop workspace, blackout curtains

Premier Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
  • 96 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
  • 95 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Twin Room, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout curtains

Superior Twin Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
  • 98 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Twin Room, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About the area

Map
1020, Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • Petronas Twin Towers - 13 min walk
  • Suria KLCC Shopping Centre - 16 min walk
  • KLCC Park - 17 min walk
  • Kuala Lumpur Tower - 19 min walk
  • Pavilion Kuala Lumpur - 20 min walk

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive
  • Kuala Lumpur International Airport (KUL) - 47 min drive
  • Kuala Lumpur Sultan Ismail Station - 16 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 20 min walk
  • Kuala Lumpur Masjid Jamek Station - 22 min walk
  • Bukit Nanas Station - 3 min walk
  • Dang Wangi Station - 5 min walk
  • Medan Tuanku Station - 6 min walk

Restaurants

  • ‪Wariseni - ‬4 min walk
  • ‪Mixing Room - ‬4 min walk
  • ‪Cafe: In House - ‬3 min walk
  • ‪R Club Lounge - ‬2 min walk
  • ‪Starbucks - ‬4 min walk

About this property

The Face Suites Kuala Lumpur

The Face Suites Kuala Lumpur features a rooftop terrace and puts you within a 15-minute walk of Petronas Twin Towers. Guests can take a dip in one of 2 outdoor pools or enjoy international cuisine at Cafe iL Viso, one of 2 restaurants. A bar/lounge and a fitness centre are other highlights, and apartments offer conveniences such as kitchenettes and washers/dryers. Fellow travellers love the pool and helpful staff. Public transportation is only a short walk: Bukit Nanas Station is 3 minutes and Dang Wangi Station is 5 minutes.

Languages

Chinese (Mandarin), English, Malay

At a glance

DONE

Property size

    • 200 apartments
    • Arranged over 51 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
    • For more details, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cots (infant beds)
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (MYR 40 per day)
    • On-site valet parking (MYR 40 per stay)
    • Wheelchair-accessible parking on site
VPN_KEY

Other information

    • No stag or hen parties

Property amenities

Pool/Spa

  • 2 outdoor pools

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (MYR 40 per day)
  • Valet parking on site (MYR 40 per stay)
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Restaurants on site

  • Cafe iL Viso
  • Deep Blue

Kitchenette

  • Fridge (full size)
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: MYR 110.0 per night

Bathrooms

  • Shower
  • Towels provided
  • Shampoo
  • Bidet
  • Toilet paper
  • Slippers
  • Dressing gowns
  • Hairdryer
  • Soap

Living spaces

  • Living room

Entertainment

  • 42-inch LED TV with satellite service

Outdoor areas

  • Rooftop terrace

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Wheelchair-accessible parking

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Free bottled water
  • 24-hour front desk

Location highlights

  • In the shopping district
  • In the city centre

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 200 rooms
  • 51 floors

Special features

Dining

Cafe iL Viso – This café specialises in international cuisine and only serves light fare.
Deep Blue – This rooftop bar specialises in international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 500 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 19 August to 22 August:
  • One of the swimming pools

Children & extra beds

  • Rollaway beds are available for MYR 110.0 per night

Parking

  • Self-parking costs MYR 40 per day
  • Valet parking costs MYR 40 per stay

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
Host has indicated that there is a carbon monoxide detector on the property.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a security system and window guards on-site.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

Also known as

Face Suites Kuala Lumpur
Face Suites Kuala Lumpur Aparthotel
The Face Suites Kuala Lumpur
Face Suites Aparthotel
Face Suites
The Face Suites Kuala Lumpur Aparthotel
The Face Suites Kuala Lumpur Kuala Lumpur
The Face Suites Kuala Lumpur Aparthotel Kuala Lumpur

Frequently asked questions

Does The Face Suites Kuala Lumpur offer free cancellation for a full refund?
Yes, The Face Suites Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Face Suites Kuala Lumpur?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at The Face Suites Kuala Lumpur?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Face Suites Kuala Lumpur?
Yes. Self-parking costs MYR 40 per day. Valet parking costs MYR 40 per stay.
What are the check-in and check-out times at The Face Suites Kuala Lumpur?
You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at The Face Suites Kuala Lumpur and nearby?
The Face Suites Kuala Lumpur has 2 outdoor pools and a fitness centre.
Are there restaurants at or near The Face Suites Kuala Lumpur?
Yes, there are 2 on-site restaurants, featuring international cuisine.
Does The Face Suites Kuala Lumpur have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a fridge, a dishwasher and a microwave.
What's the area around The Face Suites Kuala Lumpur like?
The Face Suites Kuala Lumpur is in Golden Triangle, a short 3-minute walk from Bukit Nanas Station and 13 minutes' walk from Petronas Twin Towers.

The Face Suites Kuala Lumpur Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

lovely
Love the location, love the suite ….overall ….manifique
claudia, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Caroline, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Other than the long wait for check in and the lift, a wonderful stay with my family
Poh Choo, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Paul, 1-night family trip
Verified Hotels.com guest review

6/10 Good

The apartment size is great, spacious and well decorated. Communication was bad. No one ever picked up the phone, we tried reception, house keeping and concierge..however line never got through. The washing machine was broken……had my clothes locked in there the night before check out day and half washed..disaster..and small things like only provided us half a toilet paper roll for a 2-bedroom apartment (4 guests)……if you need anything, you must go down to reception and request face to face.
Jiaxin, 2-night family trip
Verified Expedia guest review

6/10 Good

Not as nice, as advertised! Don’t be impressed by the restaurant that they advertise. In this property, there is NO restaurant! The restaurant is in the next door building, which is a different business, so you can’t make a charge to your room, if you eat there! Rooms are huge and are fine. If you are looking for luxurious places, that is definitely NOT the place. But it is very descent and clean. The best part is the bed and pillows; VERY comfortable. The place is like a huge factory. Too many people all the time, the entrance ALWAYS blocked by so many cars that are arriving there every second. Staff are friendly and helpful. NON of my Expedia VIP status were acknowledged! Overall, it is not a bad place, but it was way too busy for me…
Shlomi Shlomo, 3-night trip
Verified Expedia guest review

6/10 Good

Jay, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the hotel. Very spacious and the staff is very friendly too. They even allowed slightly late checkout. Too bad I forgot to ask for a VIP Room Upgrade. Nevertheless highly recommended
Shahriman Ariffin, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Everything is good
Senthilnathan, 5-night family trip
Verified Ebookers guest review

8/10 Very good

Sarah, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent apartment and location for a family of 3 adults. Would stay again.
andrea, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Place is beautiful , centrally located. View of KL tower from our room. Rooftop view beautiful at night. Only downside - no AC in the elevators
Nathan James, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

aylin, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Location was central. One towel and one pool towel on arrival we had to ask for more towels including hand towels. 3 days to repair a faulty light? Yes that's right.
Theodore, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

A, 4-night trip
Verified Expedia guest review

10/10 Exceptional

nuzhat, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Roslinah, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

zeena, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Shazmeen, 1-night trip
Verified Hotels.com guest review

6/10 Good

no vip upgrade. we are a group of four, they failed to arrange our rooms on the same floor. lifts are super slow and always crowded. janitor staff use the same lifts. have a bad smell at the lobby. room was large enough but definitely won't stay here again in the future. we were running out of tissue, but waited long time after we asked for it. on our second day, noone made up our room even we hang up the tag at the door.
Chung Man, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Hoa, 4-night trip
Verified Expedia guest review

8/10 Very good

Only thing they could improve on is having AC in the corridor and lift but other than that very good
Jacqueline, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Rooms are very spacious, clean, and accessible to MRT and walkable distance to the Petronas Tower. The breakfast buffet is good enough, not a lot of choices but it's complete. The SkyDeck is amazing. We will definitely stay there again.
Katherine, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Tushar, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Had the most excellent stay here with my husband and two teens. We had a double room suite & it was immaculately clean and spacious. The beds were super comfy. House keeping was fantastic. The sky pool was amazing. The breakfast was delicious. Staff were hospitable & welcoming. The restaurant upstairs had the most beautiful view & the Tapas were fresh and scrumptious. Hotel location was perfectly central. Highly recommend.
Misty, 7-night family trip
Verified Expedia guest review

General property information

Breakfast
Available
Parking
Available
Reasons to Book
Outdoor Pool & Spacious Rooms
Check-In Time
3:00 PM