Palm Springs, CA (PSP-Palm Springs Intl.) - 7 min drive
Bermuda Dunes, CA (UDD) - 32 min drive
Thermal, CA (TRM-Jacqueline Cochran Regional) - 43 min drive
Palm Springs Station - 20 min drive
Restaurants
Hunters Video Bar - 8 min walk
Chill Lounge - 6 min walk
Street Bar - 8 min walk
Village Pub - 3 min walk
Lulu California Bistro - 5 min walk
About this property
La Serena Villas, A Kirkwood Collection Hotel
La Serena Villas, A Kirkwood Collection Hotel features a rooftop terrace and puts you a short five-minute drive from Palm Springs Convention Center. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge and free bike rentals are other highlights. Fellow travellers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
18 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 21
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets allowed (dogs only, 2 total, up to 11 kg per pet)*
Service animals welcome
Pets must be supervised
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Caters to adults only
No stag or hen parties
Property amenities
Food and drink
Restaurant
Bar/lounge
What to do
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Scooter/moped hire nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Porter/bellhop
Free bike hire
Pool loungers
Facilities
5 buildings/towers
Safe-deposit box at front desk
Rooftop terrace
Garden
Fireplace in reception
An outdoor pool
Full-service spa
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Raised toilet seat
Low-height worktop and sink
Grab bar near toilet
Step-free path to entrance
Room amenities
Be entertained
40-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Premium bedding
What to enjoy
Balcony or patio
Freshen up
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Food and drink
Fridge (on request)
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and Swedish massages.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: USD 54.1 per accommodation, per night
Resort fee inclusions:
In-room bottled water
Internet access (may be limited)
Pool access
Sporting facilities or equipment
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per pet, per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This hotel is smoke-free. Any guests who smoke on property grounds will be accessed a USD 500 fee.
Also known as
Serena Villas Palm Springs
La Serena Villas
La Serena Villas Adults Only
La Serena Villas A Kirkwood Collection Hotel
La Serena Villas, A Kirkwood Collection Hotel Hotel
La Serena Villas, A Kirkwood Collection Hotel Palm Springs
La Serena Villas, A Kirkwood Collection Hotel Hotel Palm Springs
Frequently asked questions
Does La Serena Villas, A Kirkwood Collection Hotel offer free cancellation for a full refund?
Yes, La Serena Villas, A Kirkwood Collection Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at La Serena Villas, A Kirkwood Collection Hotel?
Yes, there's an outdoor pool.
Are pets allowed at La Serena Villas, A Kirkwood Collection Hotel?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 11 kg per pet. There's a charge of USD 100 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at La Serena Villas, A Kirkwood Collection Hotel?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at La Serena Villas, A Kirkwood Collection Hotel?
Check-in start time: 4:00 PM; check-in end time: 10:00 PM. Check-out time is 11 AM. Contactless check-out is available.
Is there an on-site casino at La Serena Villas, A Kirkwood Collection Hotel?
No, this hotel doesn't have a casino, but Agua Caliente Casino (16-min walk) and Agua Caliente Casino Cathedral City (10-min drive) are both nearby.
What is there to do at La Serena Villas, A Kirkwood Collection Hotel and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. La Serena Villas, A Kirkwood Collection Hotel also has spa services and a garden.
Are there restaurants at or near La Serena Villas, A Kirkwood Collection Hotel?
Yes, there's an on-site restaurant.
Does La Serena Villas, A Kirkwood Collection Hotel have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around La Serena Villas, A Kirkwood Collection Hotel like?
La Serena Villas, A Kirkwood Collection Hotel is a short 3-minute walk from San Jacinto Mountains and 4 minutes' walk from Agua Caliente Cultural Museum.
La Serena Villas, A Kirkwood Collection Hotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
14 Dec 2024
Thomas
Thomas, 2-night trip
Verified Hotels.com guest review
8/10 Very good
10 Dec 2024
Beautiful property but some hiccups
Property is beautiful and we would stay again. There were a couple of things to take note of. At check in we were told we would be receiving breakfast baskets and would be texted the day before about delivery time. Unfortunately we were never contacted either day we stayed about this service. Another issue we encountered was during lunch. We ordered two tacos and when they came out they tasted a little off. When checking the food we discovered a clove. When we asked if this ingredient was supposed to be in the meal our waiter left to ask. After waiting over ten minutes for a response another staff member came back and we asked him the same question and he stated that was not supposed to be in our food. The previous waiter never came back. They were nice enough to discount the food but after that we decided not to eat on property.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Nov 2024
Tina
Tina, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Nov 2024
Great hotel
Very nice people at front desk, wonderful room with kitchenette, close to all the action. Bed was super comfortable! Would definitely stay again.
Monica
Monica, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 Oct 2024
Love coming to La Serena. This our third time. I feel like the staff was a little less friendly this last stay. The facility never disappoints. The restaurant was closed for a plumbing issue for the entire day and only limited beverages were available at the pool. For what you pay per evening, you would think they would have offered something to make up for the inconvenience. It was 105 each day we were there and stayed 3 days. Overall it is a great place to stay. Very intimate and clean facility.
Todd
Todd, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Oct 2024
Amber
Amber, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 Oct 2024
Anthony
Anthony, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sept 2024
👍
Ekaterina
Ekaterina, 1-night trip
Verified Expedia guest review
8/10 Very good
19 Sept 2024
Overall a great property and still beautiful despite the change of ownership. The service level has dropped though since the ownership change (not as crisp).
Frank
Frank, 1-night trip
Verified Expedia guest review
2/10 Poor
13 Sept 2024
javier
javier, 2-night trip
Verified Expedia guest review
4/10 Fair
3 Sept 2024
Stayed here for 2 nights for a mini honeymoon right after our wedding, we also let the staff know before that we were celebrating. The property looked beautiful when we first arrived we parked out front,the front desk receptionist wasn’t very friendly she asked what make,model and color our car was I told her and then said “we just parked right out front” and she didn’t say anything. We then pulled our luggage up the steps and through the property to get to our room. It wasn’t till later we found out there were parking spaces in the back of the property right by our room. We stayed in room 14 with the outdoor spa. The room was beautiful and looked just like the photos but there was nothing special done for our honeymoon which was disappointing. The patio area was also very cute! The first day we got massages in what was a small room with independent contractors doing the massages (they let us know that they weren’t part of the hotel staff). It definitely wasn’t the experience I was expecting for a Michelin star hotel spa. Both nights I was woken up by what I thought was the shower on full blast but it was the air conditioner draining into the shower? It didn’t stop for hours I threw towels in the shower to soften the noise but it didn’t work.So we didn’t sleep either night.Also the left sinks water didn’t work out of one faucets & the spa light also didn’t turn on.The delivered “breakfast” to your door every morning which was a joke.
Jacob
Jacob, 2-night trip
Verified Expedia guest review
8/10 Very good
20 Aug 2024
steve
steve, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Aug 2024
The staff and food are amazing ! Wonderful customer experience!
Aaron was especially kind and helpful!
Would have recommended to everyone ..lovely place..
Monica
Monica, 2-night trip
Verified Expedia guest review
6/10 Good
24 Jul 2024
I have stayed here before and alot of the great little details were now removed . The hotel as luxurious as it could be now is just really basic . I would not spend 900 on a 2 day stay for all the basic things and details that stood it apart . I would have much rather stayed else where. Definitely not ever booking here again . The ac unit was not working in my first room and we had to downgrade to another room. The front desk personnel was rude and for this experience it’s not worth the money .
Priscilla
Priscilla, 2-night trip
Verified Expedia guest review
10/10 Exceptional
19 Jul 2024
Emilia
Emilia, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
18 Jul 2024
Carlene
Carlene, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 Jul 2024
Yvette
Yvette, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 Jul 2024
Paola
Paola, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jul 2024
Excellent stay! This is definitely my new favorite hotel in Palm Springs. And the restaurant is amazing as well. It does not disappoint!
Cynthia
Cynthia, 1-night trip
Verified Expedia guest review
10/10 Exceptional
2 Jul 2024
Kim
Kim, 2-night trip
Verified Expedia guest review
6/10 Good
26 Jun 2024
For the price the service was below average. They had minimal staff, the restaurant and bar didn’t have a lot of stuff that’s on their menu especially with drinks we would order a drink and on their menu and they didn’t have the ingredients to make it we ordered 4 different drinks they couldn’t even make. The house keeping was kinda minimal, the room had a wine fridge instead of a regular fridge.
Anthony
Anthony, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 Jun 2024
Tigran
Tigran, 1-night trip
Verified Expedia guest review
8/10 Very good
21 Jun 2024
Nice property, excellent drinks from restaurant as well as food , no water provided in the room I tough it was included in resort fee but no water.
kenia
kenia, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 Jun 2024
The staff at the hotel was beyond kind and helpful. The hotel is intimate and the customer service is outstanding!