AYZ Juan de Mena - Auto check-in property

Property class: 2
City centre guesthouse within walking distance of National Prado Museum

Choose dates to view prices

You'll be in a fantastic location at AYZ Juan de Mena - Auto check-in property, only a five-minute walk from El Retiro Park and Puerta de Alcalá. Also, Gran Via and National Prado Museum are within a short 10-minute walk. The property is only a short walk to public transportation: Banco de Espana Station is 6 minutes and Retiro Station is 8 minutes.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Non-smoking

Main amenities (2)

  • Housekeeping (on request)
  • Air conditioning
The current price is £57
includes taxes & fees
12 Oct - 13 Oct

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, Shared Bathroom

A hotel room with a bed, a desk, a chair, a small table with candles, and a painting on the wall.

Double Room, Shared Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed, Private Bathroom

A modern hotel room with a bed, a desk, a chair, and a bathroom visible through an open door.

Superior Double Room, 1 Double Bed, Private Bathroom

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room, Private Bathroom

A hotel room with a bed, a desk, a chair, and a painting on the wall.

Quadruple Room, Private Bathroom

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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8.4 out of 10, Very good, 857 reviews
The price is £130
includes taxes & fees
18 Oct - 19 Oct
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About the area

Map
Calle Alfonso XI 11, Madrid, 28014

What's nearby

  • National Prado Museum - 3 min walk - 0.3 km
  • El Retiro Park - 3 min walk - 0.3 km
  • Plaza de Cibeles - 5 min walk - 0.5 km
  • Gran Via - 8 min walk - 0.7 km
  • Puerta del Sol - 14 min walk - 1.2 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 16 min drive
  • Madrid Recoletos Station - 10 min walk
  • Madrid Atocha Station - 16 min walk
  • Atocha Cercanías Station - 18 min walk
  • Banco de Espana Station - 6 min walk
  • Retiro Station - 8 min walk
  • Sevilla Station - 11 min walk

Restaurants

  • ‪Em Sherif Madrid - ‬3 min walk
  • ‪Ritz Garden - ‬6 min walk
  • ‪James Joyce Irish Pub Madrid - ‬5 min walk
  • ‪Pictura - ‬4 min walk
  • ‪Casa Remigio - ‬7 min walk

About this property

AYZ Juan de Mena - Auto check-in property

  • You'll be in a fantastic location at AYZ Juan de Mena - Auto check-in property, only a five-minute walk from El Retiro Park and Puerta de Alcalá. Also, Gran Via and National Prado Museum are within a short 10-minute walk. The property is only a short walk to public transportation: Banco de Espana Station is 6 minutes and Retiro Station is 8 minutes.

At a glance

Hotel size

    • 6 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18

Children

    • Children (18 years old and younger) are not allowed
    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning and heating

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Soap
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Housekeeping on request
  • Mobile key entry

Fees & policies

Refundable deposits

  • A damage deposit of EUR 100 will be collected before check-in

Optional extras

  • Early check-in can be arranged for an extra charge of EUR 15 (subject to availability)
  • Late checkout can be arranged for an extra charge of EUR 15 (subject to availability)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher on-site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard

Cashless transactions are available.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

A&Z Juan Mena Adults Madrid

A&Z Juan Mena Adults

A Z Juan de Mena Only Adults

A&Z Juan Mena Adults Hostel Madrid

A&Z Juan Mena Adults Hostel

A Z Juan de Mena Only Adults

A Z Juan de Mena Adults Only

Ayz Juan De Mena Auto Check In

A Z Juan de Mena Auto check in property

AYZ Juan de Mena Auto check in property

AYZ Juan de Mena - Auto check-in property Madrid

AYZ Juan de Mena - Auto check-in property Guesthouse

AYZ Juan de Mena - Auto check-in property Guesthouse Madrid

Frequently asked questions

Are pets allowed at AYZ Juan de Mena - Auto check-in property?

Sorry, pets aren't allowed.

Is parking offered on site at AYZ Juan de Mena - Auto check-in property?

Sorry, there's no on-site parking at AYZ Juan de Mena - Auto check-in property.

What are the check-in and check-out times at AYZ Juan de Mena - Auto check-in property?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge of EUR 15 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 15 (subject to availability). Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at AYZ Juan de Mena - Auto check-in property?

No, this guest house doesn't have a casino, but Casino Gran Via (13-min walk) is nearby.

What is there to do at AYZ Juan de Mena - Auto check-in property and nearby?

Recommended spots to visit include El Retiro Park (4-min walk) and National Prado Museum (6-min walk), along with Gran Via (9-min walk) and Puerta del Sol (0.8 mi).

What's the area around AYZ Juan de Mena - Auto check-in property like?

AYZ Juan de Mena - Auto check-in property is in Jerónimos, a short 6-minute walk from Banco de Espana Station and 4 minutes' walk from El Retiro Park.

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Reviews

AYZ Juan de Mena - Auto check-in property Reviews

7.4

Good

8.0

Cleanliness

6.8

Location

7.0

Staff & service

7.6

Property conditions & facilities

Popular mentions

Room
Bathroom
Bed
Location

Reviews

Verified review

8/10 Very good

The spaces were extremely clean, the location was great, really near to Prado Museum
Verified review

8/10 Very good

Was a very clean place
Verified review

8/10 Very good

The place is very nice and modern. The contactless check-in and check-out process is very easy. However, if you get a room on the basement floor you can hear the street noise very clearly.
Verified review

10/10 Exceptional

I will definitely recommend this place to friends and family visiting Madrid. It has a fantastic location and a confortable room
Verified review

4/10 Fair

All digital check in and correspondence. Had issues with door, and delayed response. There is no person to talk to, it’s done online through a bot. Registering was online, with glitches in the process. Basement room, smelled like a basement, damp, leaky shower. Poor signage, and hard to find at night. No refund on cancellation. Only redeeming things were, good location, and quiet, otherwise avoid .
Verified review

10/10 Exceptional

It was very private and conveniently located
Verified review

8/10 Very good

Nice location and comfortable room. The quadruple room is very spacious and convenient.
Verified review

10/10 Exceptional

Total automatized easy check in and out. Close to transportation, historic and tourist places.
Verified review

6/10 Good

The room was nice. The instructions to enter the property can be better, and they can have photos of the gate to let guests know where it is. There was noise from loud music late into the night.
Verified review

4/10 Fair

The check in system was a nightmare and relied on me spending hours talking to online chat helpers to get a correct reference code to then go through the lengthy self check in. Then again to obtain a code. You need your phone to open the door, so you better have signal, battery and data to be able to stay here. The fact they are staff-less means you have to do all the work yourself. The room was clean and comfortable (smells of damp though, it needs a dehumidifier). For one night it was fine, good location and quiet. But the entry system and door wasted a lot of our time.
Verified review

8/10 Very good

Check-in was easy because it was all done online beforehand. You must have access to data in order to unlock the main doors and rooms as there are no keypads or keys. Overall, the area was quiet and clean, within easy walking distance to the Prado museum and shopping.
Verified review

8/10 Very good

It was ideal for us. Perfect location near Retiro park and Prado museum. Self check in and out was easy, room was spacious and clean. Towels and hairdryer, 3 hangers. No view out of window and no telly but we didn’t mind as we were out exploring the city most of the time.
Verified review

6/10 Good

the room was clean and tidy. the mattress was a bit old and not in the best condition, but it was enough to sleep! the room doesn't have blankets and it could be a problem if you are very cold! overall it is a good value for money because of its location - 20-25 minutes walk to the main places in Madrid
Verified review

8/10 Very good

The location is excellent; the neighborhood is very nice and quiet. The hotel's entrance is almost on the corner, and it was quite difficult for me to find it, as it's extremely small and hard to distinguish. The place is generally very cool, clean, and in excellent condition. Neither the windows nor the doors isolate the noise. In my case, I had a room facing the street, and I could hear people walking and talking all the time. I could even hear the guest in the room across the hall, almost as if he were in my bed. The fact that the doors can only be opened from the app on the phone worries me a lot. What would have happened if I ran out of battery, if my phone was stolen, or if I had no internet? None of that happened, but I still worry.
Verified review

6/10 Good

Wasn’t a fan of having to bring my phone to the shared bathroom every time in order to unlock my room door on the way back. Pretty cumbersome process. That said, the lock on my room door was clearly broken into before from someone who probably locked themselves out. Did not feel safe. Besides that the room was nice and the location was fabulous.
Verified review

6/10 Good

The price was good and location. Room wasn’t bad except the fact the water would clog up in the bathroom was a horrible experience. There was water alllll over the floor. Had to use the towels to dry. I ended up not showering rest of my visit also my friend who came with me would have to minimize her shower time to like 2-3 mins and still would have water seeping out of the shower. Also they are very strict with guests. It was just me and my friend but then wanted to add another friend to a two bedroom room and said that wasn’t allowed. Besides that everything was good. It was very cold though as well no heater
Verified review

6/10 Good

The location was excellent but without any staff on site, many people stood for nearly an hour at the front door trying to figure out the system to get in. It was not explained very well and the instructions were confusing and poorly managed, from the customer's perspective. Once we learned the system, the rest worked out well. There was no one onsite to contact, and the number provided did not answer. Also, no one responded to email. The room and bathroom were clean. There was no television in the room. It felt like a dormitory room. Very basic. The shared bathroom was a surprise, but it worked out. The trick is to be the first one in to shower the night before. Also there were so many threats to be charged additional fees that it felt unwelcoming. If this is the future of AI Hoteling, I won't do it again. There has to be a human interface somewhere along the line.
Verified review

8/10 Very good

Good location
Verified review

10/10 Exceptional

Room was clean, easy access into the building and in a great neighbourhood!
Verified review

10/10 Exceptional

Excelente !!
Verified review

6/10 Good

Very small rooms, but only there to sleep. The auto check in and such was a bit confusing (push vs pull on the doors) but close to everything we wanted to get to
Verified review

10/10 Exceptional

Very cosy room with walkable distance to the centre
Verified review

6/10 Good

.
Verified review

10/10 Exceptional

Many of the low reviews reference the confusing and unusual automated check-in procedure. It is a bit fiddly, and some of the issues are probably due to the different email systems and various reservation numbers associated with AYZ's system and the third party booking systems, which have their own. I was able to find mine by requesting it, looking it up. There are a number of different emails, which can also be confusing. IMPORTANT: DO THE CHECK IN, INCLUDING A PHOTO OF IDENTIFICATION AND CONFIRMATION OF IDENTITY BEFORE YOU ARRIVE. Another tip: keep a copy of the important links with the door-unlocking system separate and convenient -- that is the way that you enter the building and the room. I was concerned that the room would not be air conditioned, as some reviews said -- however, the premier/ superior option was. The simple room had a fan, but the whole space was generally cool. The place is a semi-basement, so one room I had was very slightly musty. I'm quite sensitive, and it did not bother me, not moldy. When I had a question about joining two reservations so I wouldn't have to check out and check in again, the answer to cancel and rebook from their AI chatbot was incorrect, and would have cost me a full extra stay. I typed that I would like to talk to a human agent. The person came on immediately and quickly resolved the issue. Don't trust the first answer. Also, I left something in the room accidentally, and it was returned quickly and easily. Excellent for the $.
Verified review

10/10 Exceptional

Everything was good