AYZ Juan de Mena - Auto check-in, nestled near El Retiro Park and Gran Via, offers a relaxing retreat. Connect to in-room WiFi and enjoy express check-out for a hassle-free stay.
Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 16 min drive
Madrid Recoletos Station - 10 min walk
Madrid Atocha Station - 18 min walk
Atocha Cercanías Station - 18 min walk
Banco de Espana Station - 6 min walk
Retiro Station - 8 min walk
Sevilla Station - 11 min walk
Restaurants
Aarde - 4 min walk
Ritz Garden - 6 min walk
Em Sherif Madrid - 3 min walk
Pictura - 4 min walk
James Joyce Irish Pub Madrid - 5 min walk
About this property
AYZ Juan de Mena - Auto check-in property
When you stay at AYZ Juan de Mena - Auto check-in property, you'll be in a great location, within a short 10-minute walk of National Prado Museum and Gran Via. Also, Puerta del Sol and Puerta de Alcalá are within a 15-minute walk. The property is only a short walk to public transportation: Banco de Espana Station is 6 minutes and Retiro Station is 8 minutes.
At a glance
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Hotel size
6 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
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Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
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Children
Children (18 years old and younger) are not allowed
No cots (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
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Other information
Smoke-free property
Caters to adults only
Property amenities
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Home comfort
Air conditioning and heating
Sleep well
Bed sheets provided
Freshen up
Shower only
Soap
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Housekeeping on request
Mobile key entry
Fees & policies
Refundable deposits
A damage deposit of EUR 100 will be collected before check-in
Optional extras
Early check-in can be arranged for an extra charge of EUR 15 (subject to availability)
Late checkout can be arranged for an extra charge of EUR 15 (subject to availability)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
A&Z Juan Mena Adults Madrid
A&Z Juan Mena Adults
A Z Juan de Mena Only Adults
A&Z Juan Mena Adults Hostel Madrid
A&Z Juan Mena Adults Hostel
A Z Juan de Mena Only Adults
A Z Juan de Mena Adults Only
Ayz Juan De Mena Auto Check In
A Z Juan de Mena Auto check in property
AYZ Juan de Mena Auto check in property
AYZ Juan de Mena - Auto check-in property Madrid
AYZ Juan de Mena - Auto check-in property Guesthouse
AYZ Juan de Mena - Auto check-in property Guesthouse Madrid
Frequently asked questions
Are pets allowed at AYZ Juan de Mena - Auto check-in property?
Sorry, pets aren't allowed.
Is parking offered on site at AYZ Juan de Mena - Auto check-in property?
Sorry, there's no on-site parking at AYZ Juan de Mena - Auto check-in property.
What are the check-in and check-out times at AYZ Juan de Mena - Auto check-in property?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge of EUR 15 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 15 (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at AYZ Juan de Mena - Auto check-in property?
No, this guest house doesn't have a casino, but Casino Gran Via (13-min walk) is nearby.
What is there to do at AYZ Juan de Mena - Auto check-in property and nearby?
Recommended spots to visit include National Prado Museum (7-min walk) and Gran Via (9-min walk), along with Puerta del Sol (15-min walk) and El Retiro Park (1 mi).
What's the area around AYZ Juan de Mena - Auto check-in property like?
AYZ Juan de Mena - Auto check-in property is in Jerónimos, a short 6-minute walk from Banco de Espana Station and 7 minutes' walk from National Prado Museum.
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Reviews
AYZ Juan de Mena - Auto check-in property Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
6.8
Location
7.0
Staff & service
7.6
Property conditions & facilities
Popular mentions
Bathroom
Room
Bed
Location
Reviews
Verified
10/10 Exceptional
20 Mar 2025
I will definitely recommend this place to friends and family visiting Madrid. It has a fantastic location and a confortable room
Kelly
Kelly, 1-night trip
Verified
10/10 Exceptional
5 Nov 2024
It was very private and conveniently located
Adriana
Adriana, 3-night trip
Verified
8/10 Very good
17 Feb 2024
Nice location and comfortable room. The quadruple room is very spacious and convenient.
Paola
Paola, 2-night trip
Verified
6/10 Good
31 Aug 2025
The room was nice. The instructions to enter the property can be better, and they can have photos of the gate to let guests know where it is.
There was noise from loud music late into the night.
Vinod
Vinod, 1-night trip
Verified
10/10 Exceptional
12 Oct 2023
Total automatized easy check in and out. Close to transportation, historic and tourist places.
JAVIER
JAVIER, 2-night trip
Verified
4/10 Fair
25 Jan 2026
The check in system was a nightmare and relied on me spending hours talking to online chat helpers to get a correct reference code to then go through the lengthy self check in. Then again to obtain a code. You need your phone to open the door, so you better have signal, battery and data to be able to stay here. The fact they are staff-less means you have to do all the work yourself.
The room was clean and comfortable (smells of damp though, it needs a dehumidifier).
For one night it was fine, good location and quiet. But the entry system and door wasted a lot of our time.
Zoe
Zoe, 1-night trip
Verified
8/10 Very good
14 May 2024
Check-in was easy because it was all done online beforehand. You must have access to data in order to unlock the main doors and rooms as there are no keypads or keys. Overall, the area was quiet and clean, within easy walking distance to the Prado museum and shopping.
Bethward
Bethward, 1-night trip
Verified
8/10 Very good
29 Sept 2024
It was ideal for us. Perfect location near Retiro park and Prado museum.
Self check in and out was easy, room was spacious and clean. Towels and hairdryer, 3 hangers. No view out of window and no telly but we didn’t mind as we were out exploring the city most of the time.
Desmond
Desmond, 3-night trip
Verified
6/10 Good
24 Sept 2024
the room was clean and tidy. the mattress was a bit old and not in the best condition, but it was enough to sleep! the room doesn't have blankets and it could be a problem if you are very cold! overall it is a good value for money because of its location - 20-25 minutes walk to the main places in Madrid
Felipe
Felipe, 3-night trip
Verified
8/10 Very good
6 Oct 2025
The location is excellent; the neighborhood is very nice and quiet. The hotel's entrance is almost on the corner, and it was quite difficult for me to find it, as it's extremely small and hard to distinguish. The place is generally very cool, clean, and in excellent condition. Neither the windows nor the doors isolate the noise. In my case, I had a room facing the street, and I could hear people walking and talking all the time. I could even hear the guest in the room across the hall, almost as if he were in my bed.
The fact that the doors can only be opened from the app on the phone worries me a lot. What would have happened if I ran out of battery, if my phone was stolen, or if I had no internet? None of that happened, but I still worry.
Jose
Jose, 2-night trip
Verified
6/10 Good
13 Dec 2024
Wasn’t a fan of having to bring my phone to the shared bathroom every time in order to unlock my room door on the way back. Pretty cumbersome process. That said, the lock on my room door was clearly broken into before from someone who probably locked themselves out. Did not feel safe.
Besides that the room was nice and the location was fabulous.
Jennifer
Jennifer, 1-night trip
Verified
6/10 Good
19 Jan 2025
The price was good and location. Room wasn’t bad except the fact the water would clog up in the bathroom was a horrible experience. There was water alllll over the floor. Had to use the towels to dry. I ended up not showering rest of my visit also my friend who came with me would have to minimize her shower time to like 2-3 mins and still would have water seeping out of the shower. Also they are very strict with guests. It was just me and my friend but then wanted to add another friend to a two bedroom room and said that wasn’t allowed. Besides that everything was good. It was very cold though as well no heater
Perla
Perla, 2-night trip
Verified
6/10 Good
16 Jun 2025
The location was excellent but without any staff on site, many people stood for nearly an hour at the front door trying to figure out the system to get in. It was not explained very well and the instructions were confusing and poorly managed, from the customer's perspective. Once we learned the system, the rest worked out well. There was no one onsite to contact, and the number provided did not answer. Also, no one responded to email. The room and bathroom were clean. There was no television in the room. It felt like a dormitory room. Very basic. The shared bathroom was a surprise, but it worked out. The trick is to be the first one in to shower the night before. Also there were so many threats to be charged additional fees that it felt unwelcoming. If this is the future of AI Hoteling, I won't do it again. There has to be a human interface somewhere along the line.
John
John, 1-night trip
Verified
8/10 Very good
13 Feb 2026
Was a very clean place
Livia
Livia, 2-night trip
Verified
8/10 Very good
13 Mar 2026
Good location
Loraine
Loraine, 1-night trip
Verified
10/10 Exceptional
2 Sept 2025
Excelente !!
Yanik
Yanik, 2-night trip
Verified
6/10 Good
20 Jan 2026
.
Dafne Gabriela
Dafne Gabriela, 1-night trip
Verified
6/10 Good
30 Sept 2025
Very small rooms, but only there to sleep. The auto check in and such was a bit confusing (push vs pull on the doors) but close to everything we wanted to get to
PHYLLIS
PHYLLIS, 3-night trip
Verified
10/10 Exceptional
27 Jul 2023
Very cosy room with walkable distance to the centre
Katerina
Katerina, 2-night trip
Verified
10/10 Exceptional
29 Apr 2024
Everything was good
Belia
Belia, 1-night trip
Verified
6/10 Good
7 Aug 2025
Great location but too small, uncomfortable and dark room. You feel like sleeping in a closet. Only one of the rooms have A/C. Minimum amenities, no TV and the entrance is like a window: super difficult to identify as a door during the night and even more difficult to handle luggage through its tiny but steppy stair.
Daniel
Daniel, 3-night trip
Verified
8/10 Very good
1 Jul 2023
Guay
Ester
Ester, 1-night trip
Verified
6/10 Good
22 Jun 2023
Good location, quiet, no window
The location was great and the room was quiet. Not a window even though Pictures show a window. Basement unit with sewer smell. Mold in the bathroom.
Cindy
Cindy, 3-night trip
Verified
2/10 Poor
21 Sept 2023
Terrible service
Worst and most terrible service ever
Close this place down
Kamillo
Kamillo, 2-night trip
Verified
2/10 Poor
9 Nov 2023
The email for entering was not sent, so I wased time and found another hotel. And They declined even refund. Never go to this hotel! This is so terrbible experience!!