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Hotel Emperador

Hotel with outdoor pool, near Gran Via

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Hotel Emperador features a rooftop terrace and puts you only steps from Gran Via. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. Other highlights include an outdoor pool, a poolside bar and a seasonal outdoor pool. Fellow travellers like that it's only a short walk to public transportation: Santo Domingo Station is steps away and Callao Station is 3 minutes.
VIP Access
Wonderful

Popular amenities

  • Free Wi-Fi
  • Connecting rooms available
  • Air-conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Seasonal outdoor pool
  • Pool bar
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Conference centre
  • Business centre

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
£183
includes taxes & fees
28 Oct - 29 Oct

Why we love this property

Global dining experience
This hotel boasts a vibrant cafe and well-stocked bar for diverse culinary pleasures. The morning buffet breakfast kickstarts adventures with delicious options.
Poolside bliss
The outdoor pool area of this hotel features comfortable loungers for relaxation and a poolside bar for refreshing drinks.

Room options

Showing 8 of 8 rooms
A modern bathroom with a glass-enclosed shower, a marble sink, and a vanity with towels and toiletries.
A modern hotel room with a large bed, a desk with a lamp, and a chair.
A neatly made bed with a blue headboard, a bedside table with a lamp, and a small shelf with books and a vase of flowers.
A hotel room with a bed, desk, chair, and a television displaying a cityscape.

Club Room, 1 Double or 2 Single Beds

Exceptional
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
A modern bathroom with a bathtub, a large mirror, and a vanity with toiletries.
A hotel room with a bed, desk, laptop, and a red suitcase.
A hotel room with a bed, desk, and chair, a door, and a painting on the wall.
A hotel room with a bed, desk, chair, and a red suitcase.

Single Room (Interior)

Very good
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
A modern bathroom with a glass-enclosed shower, a marble sink, and a vanity with towels and toiletries.
A hotel room with a bed, a desk, a chair, and a view of the city through the window.
A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a large window with curtains.
A neatly made bed with a blue headboard, a bedside table with a lamp, and a small shelf with books and a vase of flowers.

Habitación Club Pemium balcon

Wonderful
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
A modern bathroom with a bathtub, a large mirror, and a vanity with toiletries.
A neatly arranged hotel room with a large bed, two bedside tables with lamps, a chair, and a framed picture on the wall.
A neatly arranged hotel room with a large bed, two bedside tables with lamps, a chair, and a small table with a vase of flowers.
A hotel room with a bed, two chairs, a desk with a computer, a television, and a door leading to another room.

Standard Double or Twin Room

Excellent
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
A modern bathroom with a bathtub, a large mirror, and a vanity with toiletries.
A hotel room with a large bed, two bedside tables, a desk, a chair, and a chandelier.
A hotel room with a bed, two chairs, a desk with a computer, a television, and a door leading to another room.
A neatly arranged hotel room with a large bed, two bedside tables with lamps, a chair, and a framed picture on the wall.

Triple Room

Exceptional
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Single Bed

Room

  • Sleeps 10

Room

  • Sleeps 10

Room

  • Sleeps 1

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About the area

Map
Gran Via 53, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 1 min walk - 0.0 km
  • Lope de Vega Theatre - 1 min walk - 0.0 km
  • Plaza de Callao - 3 min walk - 0.3 km
  • Puerta del Sol - 8 min walk - 0.7 km
  • Plaza Mayor - 8 min walk - 0.7 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 22 min drive
  • Madrid Principe Pio Station - 16 min walk
  • Madrid Recoletos Station - 21 min walk
  • Madrid (XOC-Atocha Train Station) - 30 min walk
  • Santo Domingo Station - 1 min walk
  • Callao Station - 3 min walk
  • Noviciado Station - 4 min walk

Restaurants

  • ‪Honest Greens Gran Vía 52 - ‬2 min walk
  • ‪Mesón El Jamón - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Generator Rooftop - ‬1 min walk
  • ‪Carl's Jr. - ‬2 min walk

About this property

Hotel Emperador

  • Hotel Emperador features a rooftop terrace and puts you only steps from Gran Via. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. Other highlights include an outdoor pool, a poolside bar and a seasonal outdoor pool. Fellow travellers like that it's only a short walk to public transportation: Santo Domingo Station is steps away and Callao Station is 3 minutes.

At a glance

Hotel size

    • 232 rooms
    • Arranged over 10 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Lifeguard on-site

Working away

  • Business centre
  • 11 meeting rooms
  • Conference centre (2153 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1947
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Art gallery on-site
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Doorbell and phone notifications
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 for adults and EUR 24 for children

Children & extra beds

  • Rollaway beds are available for EUR 66.0 per day

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Frequently asked questions

Does Hotel Emperador offer free cancellation for a full refund?

Yes, Hotel Emperador does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Emperador?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Emperador?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Emperador?

Sorry, there's no on-site parking at Hotel Emperador.

What are the check-in and check-out times at Hotel Emperador?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Hotel Emperador?

No, this hotel doesn't have a casino, but Casino Gran Via (8-min walk) is nearby.

What is there to do at Hotel Emperador and nearby?

Hotel Emperador has an outdoor pool and a fitness centre.

What's the area around Hotel Emperador like?

Hotel Emperador is in Madrid Centro, a short 1-minute walk from Santo Domingo Station and 9 minutes' walk from Puerta del Sol. Travellers say that the local area is very central perfect for shopping.

Have a question?

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Hotel Emperador Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

9.2

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as good, complete, and delicious by multiple guests. (171 reviews)
  • The rooftop pool was a highlight, offering a large space with nice beach towels, plenty of sun loungers, and a great view. (150 reviews)
  • The rooftop restaurant offered good food and a great view, with many guests enjoying their dining experience. (77 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

LocationService staffRoomBreakfastViewRestaurantBedBarLobbyRooftops
Verified review

8/10 Very good

Friendly staff, nice breakfast buffet
Verified review

8/10 Very good

All good, nice room Clean, nice tv Excellent central location
Verified review

10/10 Exceptional

Nice hotel, good location, good breakfast.
Verified review

10/10 Exceptional

Amazing property. I highly recommend it. Best location at Gran Via Madrid.
Verified review

8/10 Very good

The pool and the location are the reasons to stay here. Breakfast was pretty good too
Verified review

10/10 Exceptional

Great hotel! Location was perfect and the rooftop pool and restaurant were great too! Staff was very friendly and helpful, really enjoyed my stay here
Verified review

10/10 Exceptional

Grand hotel with great rooms in a perfect location
Verified review

10/10 Exceptional

Staff was very friendly and helpful.
Verified review

10/10 Exceptional

Location helped us navigate the things that we wished to enjoy.
Verified review

10/10 Exceptional

Great location and friendly staff
Verified review

10/10 Exceptional

Great property location right near to everything in Madrid. Hotel was clean, tidy with a great breakfast and hotel rooftop to see some amazing sunsets and spend time by the pool
Verified review

10/10 Exceptional

Nice hotel with in 30 minutes of many attractions and restaurants
Verified review

10/10 Exceptional

Great location. Amazing pool. Excellent breakfast. I will come back.
Verified review

8/10 Very good

The hotel is well located on Gran Via. The room contained all amenities required and was comfortably furnished. The breakfast buffet was extensive and there is a lovely rooftop bar and restaurant.
Verified review

10/10 Exceptional

Location was great, friendly staff, our room was a bit noise, it looks a restaurant or the pool was above which it makes it noisy specially Friday nights, but other than that, everything was excellent.
Verified review

10/10 Exceptional

Everything about the Emperador was outstanding! The lobby is beautiful & you're received by a helpful staff. Our room & bathroom were spacious and gorgeous. The rooftop bar and pool are huge. The birds-eye view of Madrid is nothing short of spectacular.
Verified review

10/10 Exceptional

The breakfast was excellent, diverse and healthy. Front lobby staff and security were very professional and efficient.
Verified review

10/10 Exceptional

nice location, friendly service, nice roof top and hall
Verified review

10/10 Exceptional

Centrally located in
Verified review

10/10 Exceptional

The food was very good, definitely need more wait staff in all restaurant/bar areas so staff in bar was not very attentive. My shower the entire time (week) ran hot to scalding to ice cold, it was looked at several times but never fixed, floors in my room/bathroom were not cleaned daily. Temperature in room was warm and not adjustable. Hotel in an excellent location, I would stay there again.
Verified review

10/10 Exceptional

We never ate breakfast at the hotel, staff was friendly and room were always clean.
Verified review

10/10 Exceptional

We had to take a cab to and from the hotel but the cabs are regulated so it was 33 euros each way. Our breakfast was included and maid service was excellent. Everyone was polite and helpful. We were able to walk to the Royal Palace which was very close and the local restaurants were wonderful. Plenty of shopping close by too!
Verified review

10/10 Exceptional

The breakfast was outstanding but unfortunately the rooftop food and wine was disgusting.
Verified review

10/10 Exceptional

Beautiful and great location! The staff in the front desk really nice! The employees at the rooftop were not! Bad service!
Verified review

10/10 Exceptional

This hotel is very clean, well kept and quiet. The staff is friendly and quite helpful. We paid for breakfast, but then had to leave early to catch a flight. The front desk made a note, and had boxed breakfast ready for us that morning at 6:30 a.m. The doorman waited with us and our luggage for the uber, then helped us get it all outside and loaded into the car.