Radisson Blu Hotel & Residence, Nairobi Arboretum is just 4.3 mi (6.9 km) from the airport and offers pick-up service (available 24 hours). Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at one of the 2 restaurants. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a health club. Fellow travellers say great things about the helpful staff.
Languages
English, French, Swahili
At a glance
Hotel size
122 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
Transfers
Airport pickup on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
2 restaurants
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Barbecue grills
Private dining
Private picnics
Free daily reception
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Evening entertainment
Ecotours nearby
Working away
24-hour business centre
6 meeting rooms
Computer station
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Pool loungers
Facilities
2 buildings/towers
Built in 2019
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
24-hour fitness centre
An outdoor pool
Bike parking
Full-service spa
Massage/treatment rooms
Steam room
At least 80% of food locally sourced
At least 80% organic food
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Local artist showcase
Local culture and ecosystem education
At least 80% of lighting from LEDs
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Lockers available
Banquet hall
Reception hall
Outdoor furniture
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Handrails in stairwells
Grab bar in shower
Accessible bath
Well-lit path to entrance
Pool hoist on site
Room amenities
Be entertained
43-inch Smart TV
Premium satellite channels
Netflix
Streaming services
Home comfort
Air conditioning and heating
Minibar
Dressing gowns and slippers
Iron/ironing board
Window screens
Sleep well
Blackout curtains
Soundproofed rooms
Turndown service
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Bath or shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient toilets only
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 30 for adults and USD 30 for children
Airport shuttle service is offered for an extra charge of USD 45 per vehicle. Maximum occupancy 3
Early check-in can be arranged for an extra charge of USD 150 (subject to availability)
Late checkout can be arranged for an extra charge of USD 150 (subject to availability)
Spa access is available for an extra charge of USD 60 per day
Laundry facilities are available for an extra charge of USD 15 per day
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 7:00 PM
Guests under 10 years old are not allowed in the swimming pool, health club or fitness facility, while guests under 15 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
Children under 15 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).
Also known as
Radisson Blu Hotel & Residence, Nairobi Arboretum Hotel
Radisson Blu Hotel & Residence, Nairobi Arboretum Nairobi
Radisson Blu Hotel & Residence, Nairobi Arboretum Hotel Nairobi
Frequently asked questions
Does Radisson Blu Hotel & Residence, Nairobi Arboretum offer free cancellation for a full refund?
Yes, Radisson Blu Hotel & Residence, Nairobi Arboretum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Radisson Blu Hotel & Residence, Nairobi Arboretum?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Radisson Blu Hotel & Residence, Nairobi Arboretum?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Radisson Blu Hotel & Residence, Nairobi Arboretum?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Radisson Blu Hotel & Residence, Nairobi Arboretum?
Yes, a shuttle from the airport to the hotel is available. The charge is USD 45 per vehicle.
What are the check-in and check-out times at Radisson Blu Hotel & Residence, Nairobi Arboretum?
Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge of USD 150 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 150 (subject to availability). Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Radisson Blu Hotel & Residence, Nairobi Arboretum?
No, this hotel doesn't have a casino, but Lucky 8 Casino (8-min drive) is nearby.
What is there to do at Radisson Blu Hotel & Residence, Nairobi Arboretum and nearby?
Radisson Blu Hotel & Residence, Nairobi Arboretum has a spa and an outdoor pool, as well as a 24-hour fitness centre and a garden.
Are there restaurants at or near Radisson Blu Hotel & Residence, Nairobi Arboretum?
Yes, there are 2 on-site restaurants.
Does Radisson Blu Hotel & Residence, Nairobi Arboretum have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Radisson Blu Hotel & Residence, Nairobi Arboretum like?
Radisson Blu Hotel & Residence, Nairobi Arboretum is in Kilimani, a short 7-minute walk from Arboretum and 19 minutes' walk from Central Park.
Radisson Blu Hotel & Residence, Nairobi Arboretum Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
15 Oct 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Oct 2024
Short Nairobi trip
Stayed in Nairobi for 2 nights. Hotel was wonderful, location great beside a lovely forest great for morning walk. Staff were wonderful especially John the concierge and Judy at the spa! Food was lovely, power bowl exceptional! Would definitely return here on next trip to Nairobi.
Vivienne
Vivienne, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 Sept 2024
Lars
Lars, 7-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 Aug 2024
Obed
Obed, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
1 Aug 2024
Absolutely loved it - that staff was so wonderful and kind. Would love to stay again!
Molly
Molly, 4-night business trip
Verified Expedia guest review
10/10 Exceptional
27 Jul 2024
Julie
Julie, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Jul 2024
Dan
Dan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 Jul 2024
Noise outside room at night that interferes with sleep/rest
Samuel
Samuel, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 Jul 2024
The staff was professional and welcoming throughout the entire stay, and helped with transportation and other issues and questions I had. The property and room amenities were fine and comfortable. The security around the hotel area was strict but expected since it was near the President's State House. Unfortunately, the only one issue I had was late night noise. from the room above and early morning carts rolling outside the hallway. If I were to stay at the Radisson again, I would definitely ask for a top floor room and for a quieter room.
Otherwise, a wonderful hotel overall.
Mafan
Mafan, 6-night trip
Verified Expedia guest review
10/10 Exceptional
19 Jul 2024
Everything.
Nancy
Nancy, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 Jul 2024
Smart modern hotel
Lakhvinder
Lakhvinder, 2-night trip
Verified Expedia guest review
10/10 Exceptional
14 Jul 2024
Clara
Clara, 3-night trip
Verified Expedia guest review
8/10 Very good
7 Jul 2024
This is a v comfortable hotel. With amazing staff...call outs to Effie and Janet. V relaxed and chilled. V safe. Only criticism is the noise pollution. I asked for quiet rooms... But was disturbed by delivery lorries at 3-6 am !! And talking amongst staff and trolley movements upstairs. Complained on day 2... Was offered a room move but we only had 1 night left so stayed put and coped !
Sandeep
Sandeep, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
3 Jul 2024
Location, friendly staffs and safety
Macson
Macson, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
30 Jun 2024
Amit
Amit, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 Jun 2024
Jakub
Jakub, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Jun 2024
Chris
Chris, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 May 2024
Great accommodation
Edward
Edward, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
19 Apr 2024
Great location next to Arboretum. A calm space to enjoy Nairobi.
Dorika
Dorika, 14-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 Mar 2024
RAVINDREN
RAVINDREN, 3-night trip
Verified Hotels.com guest review
8/10 Very good
7 Mar 2024
Excellent Hotel
Excellent hotel next to the Arboretum. Staff are all top-notch and extremely friendly and professional.
Lars
Lars, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 Feb 2024
I liked the amenities the hotel offered. Customer service was excellent. My stay was enjoyable.
Ingra
Ingra, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Feb 2024
Very nice hotel and customer service
Mazaher
Mazaher, 3-night trip
Verified Expedia guest review
10/10 Exceptional
22 Jan 2024
David
David, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Jan 2024
Excellent hotel situated close to all shops and amenities, stayed many times and will certainly stay again