Crabwall Manor Hotel and Spa

All the staff are friendly and very welcoming and provide a very good service. Our room far exceeded our expectations; it was really spacious and well designed. The spa was great for relaxing in. The only meals we had were breakfasts, and these were of a good standard. The only improvement I can think of that would have benefitted is better lighting in the bathroom or over the desk to be able to see to change contact lenses or to apply make up. But this is a minor point and we would certainly stay again if visiting Chester.

Lovely hotel

Excellent lovely place

Nothing is too much trouble for this hotel. We just adore the place, friendly staff, clean and inviting and an wonderful stay guaranteed

nice room with good Wi-fi but had to be directed as cryptic numbering system. Good room service too

Amazing hotel, possibly the cleanest room I’ve ever stayed in, staff friendly and courteous. Pool area clean and changing rooms well looked after.

we have a list of complaints

The staff are so lovely and the spa was wonderful! We were upgraded for our wedding anniversary so thank you so much :) Lovely stay!!

We stayed for 2 nights and we can’t fault anything, it was a lovely few nights from start to finish. The spa facilities were great and seemed to be very quiet whenever we went! The staff in particular were all approachable and very friendly, would definitely stay again.

Room and amenities were good, as was the food. However the hotel really let itself down with room service to the point we had to go down to reception to request room service a on more than one occasion, including chasing an order (perhaps because of time of year and understaffed but not acceptable considering the overall costs). doubt we’d be returning