Hard Rock Hotel Riviera Maya - All Inclusive

Luxury beachfront property with spa, near Puerto Aventuras Marina

Choose dates to view prices

Sat 21 Feb
Mon 23 Feb
February 2026
20
March 2026
Escape to the luxurious Hard Rock Hotel Riviera Maya - All Inclusive, where you can tee off at the 18-hole golf course or relax on a private beach with soothing massages. Treat yourself to international cuisine at one of the 9 on-site restaurants and stay connected with in-room WiFi.
VIP Access
Good

Popular amenities

  • Spa
  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 9 restaurants and 7 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Nightclub
  • Free children's club
  • 2 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Steam room
  • Beach umbrellas

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
£374
includes taxes & fees
22 Feb - 23 Feb

Why we love this property

Beach bliss awaits
This all-inclusive hotel sits on a private white sand beach. Guests can enjoy beach towels, umbrellas, and beachside massages.
Spa retreat by the sea
The full-service spa offers oceanfront massages and revitalising treatments daily. Guests unwind in hot springs, sauna, and garden serenity.
Luxury by the sea
The waterfront location of this luxury property offers a private beach escape. A peaceful garden completes this scenic coastal paradise.

Room options

Showing 42 of 42 rooms

Deluxe Gold King Room

  • Sleeps 2

Deluxe Diamond King Room

  • Sleeps 2

Deluxe Family Room

  • Sleeps 5
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Room amenity

Room, 1 King Bed, Partial Ocean View (Rock Royalty)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
  • Partial ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board

Gold Deluxe King Room

Very good

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
  • Garden view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed (Diamond)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
  • Garden view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (Gold, Pure Wellness)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • Garden view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board

Double Room, Partial Ocean View (Rock Royalty)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
  • Partial ocean view
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds (Gold)

Very good

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
  • Garden view
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Partial Ocean View

Wonderful

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
  • Partial ocean view
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds (Gold, Pure Wellness)

Exceptional

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • Garden view
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Room amenity
Room amenity

Room, 1 King Bed (Heaven, Rock Royalty)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (Heaven, Gold)

Exceptional

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
  • Garden view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (Heaven, Diamond)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
  • Garden view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds (Heaven, Gold)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
  • Garden view
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (Heaven, Gold, Pure Wellness)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • Garden view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Deluxe Room, 1 Bedroom, Terrace (Heaven, Sky) | Premium bedding, in-room safe, blackout curtains, iron/ironing board
Deluxe Room, 1 Bedroom, Terrace (Heaven, Sky) | Terrace/patio

Deluxe Room, 1 Bedroom, Terrace (Heaven, Sky)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
  • Garden view
  • 90 sq m
  • Sleeps 2
  • 1 King Bed
Beach/ocean view
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite (Heaven, Rock, Platinum Rooftop)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
Flat-screen TV
  • Ocean view
  • 480 sq m
  • Sleeps 4
  • 3 Double Beds
Beach/ocean view
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, Oceanfront (Heaven, Rock)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
  • Ocean view
  • 240 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Double Beds
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Terrace/patio

Deluxe Room, 1 Bedroom, Terrace (Sky)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
  • Partial ocean view
  • 90 sq m
  • Sleeps 2
  • 1 King Bed
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Family Room

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
  • Garden view
  • 90 sq m
  • Sleeps 6
  • 3 Double Beds
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Deluxe Room, 2 Bedrooms, Terrace (Grand Sky) | Terrace/patio
Terrace/patio

Deluxe Room, 2 Bedrooms, Terrace (Grand Sky)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
  • Partial ocean view
  • 179 sq m
  • Sleeps 6
  • 3 Double Beds
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, Oceanfront (Rock, Lounge, Personal Assistant)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
Flat-screen TV
  • Ocean view
  • 480 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, Oceanfront (Rock, Personal Assistant)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
Flat-screen TV
  • Ocean view
  • 240 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
Deluxe Room, 1 King Bed (Heaven - Swim Up) | Bathroom | Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Deluxe Room, 1 King Bed (Heaven - Swim Up) | Premium bedding, in-room safe, blackout curtains, iron/ironing board
View from room

Deluxe Room, 1 King Bed (Heaven - Swim Up)

Exceptional

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Premium bedding
  • Garden view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
Separate bathtub and shower, jetted bath, rainfall showerhead
Deluxe Room, 1 King Bed | Premium bedding, in-room safe, blackout curtains, iron/ironing board
Separate bathtub and shower, jetted bath, rainfall showerhead
Deluxe Room, 1 King Bed | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

Exceptional

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
  • Garden view
  • Sleeps 3
  • 1 King Bed
Separate bathtub and shower, jetted bath, rainfall showerhead
Deluxe Room, 2 Double Beds | Premium bedding, in-room safe, blackout curtains, iron/ironing board
Separate bathtub and shower, jetted bath, rainfall showerhead
Deluxe Room, 2 Double Beds | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
  • Garden view
  • Sleeps 4
  • 2 Double Beds
Separate bathtub and shower, jetted bath, rainfall showerhead
Separate bathtub and shower, jetted bath, rainfall showerhead
Separate bathtub and shower, jetted bath, rainfall showerhead
Separate bathtub and shower, jetted bath, rainfall showerhead

Deluxe Room, 2 Double Beds (Heaven)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
  • Garden view
  • Sleeps 3
  • 2 Double Beds
Separate bathtub and shower, jetted bath, rainfall showerhead
Deluxe Room, 1 King Bed (Heaven) | Premium bedding, in-room safe, blackout curtains, iron/ironing board
Separate bathtub and shower, jetted bath, rainfall showerhead
Deluxe Room, 1 King Bed (Heaven) | Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (Heaven)

Exceptional

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
  • Garden view
  • Sleeps 2
  • 1 King Bed
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board

Deluxe Two Double Room with Partial Ocean View

  • Sleeps 3

Deluxe Gold-Double Beds

  • Sleeps 3

Room, 1 King Bed (Heaven, Rock Royalty)

  • Sleeps 2

Room, 1 King Bed, Partial Ocean View (Rock Royalty)

  • Sleeps 2

Deluxe Room, 1 King Bed (Heaven-Swim up)

  • Sleeps 2

Double Room, Partial Ocean View (Rock Royalty)

  • Sleeps 3

Deluxe Room, 1 Bedroom, Terrace (Heaven, Sky)

  • Sleeps 2

Diamond King Room

  • Sleeps 2

Suite, 2 Bedrooms, Oceanfront (Rock, Personal Assistant)

  • Sleeps 6

Suite, 2 Bedrooms, Oceanfront (Rock, Lounge, Personal Assistant)

  • Sleeps 6

Suite, 2 Bedrooms, Oceanfront (Heaven, Rock)

  • Sleeps 4

Suite (Heaven, Rock, Platinum Rooftop)

  • Sleeps 4

Heaven-Deluxe Gold King Room

  • Sleeps 2

Similar properties

7 bars/lounges, swim-up bar
  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
8.2
Very good
519 reviews
£388
includes taxes & fees
22 Feb - 23 Feb
Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive
Beach/ocean view
  • Pool
  • Free breakfast
  • Spa
  • Pet-friendly
8.6
Excellent
572 reviews
£375
includes taxes & fees
22 Feb - 23 Feb
Dreams Aventuras Riviera Maya - All Inclusive
4 outdoor pools, free pool cabanas, pool loungers
  • Pool
  • Spa
  • Free parking
  • Free Wi-Fi
8.2
Very good
2,191 reviews
£313
includes taxes & fees
23 Mar - 24 Mar
Sensira Resort & Spa Riviera Maya – All Inclusive
Property grounds
  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.0
Very good
1,161 reviews
Catalonia Riviera Maya Resort and Spa All Inclusive
On the beach, white sand, free beach shuttle, free beach cabanas
  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.2
Very good
132 reviews
£281
includes taxes & fees
3 Mar - 4 Mar
Grand Sunset Princess - All Inclusive
4 outdoor pools, pool loungers
  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.2
Wonderful
1,351 reviews
£295
includes taxes & fees
7 Mar - 8 Mar
Barceló Maya Riviera - Adults Only - All Inclusive
Free minibar, in-room safe, desk, free WiFi
  • Pool
  • Spa
  • Free parking
  • Free Wi-Fi
8.4
Very good
2,808 reviews
£313
includes taxes & fees
23 Feb - 24 Feb
Ocean Riviera Paradise All Inclusive
Indoor pool, 12 outdoor pools, free pool cabanas, pool umbrellas
  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.0
Very good
4,403 reviews
£251
includes taxes & fees
9 Mar - 10 Mar
Grand Riviera Princess - All Inclusive
Exterior
  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.4
Very good
5,203 reviews
£287
includes taxes & fees
11 Mar - 12 Mar
Occidental at Xcaret Destination - All Inclusive
Children’s play area – outdoor
  • Pool
  • Spa
  • Free parking
  • Free Wi-Fi
8.4
Very good
1,975 reviews
£389
includes taxes & fees
3 Mar - 4 Mar
Hilton Tulum Riviera Maya All-Inclusive Resort
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
Km 72, Carretera Cancun-Chetumal, Puerto Aventuras, QROO, 77710

What's nearby

  • Kantenah Lagoon - 6 min walk - 0.6 km
  • Blu Riviera Maya - 4 min drive - 1.8 km
  • Puerto Aventuras Golf Club - 5 min drive - 2.9 km
  • Puerto Aventuras Marina - 5 min drive - 3.2 km
  • Dolphin Discovery - 6 min drive - 3.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 64 min drive
  • Tulum Intl. Airport (TQO) - 81 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 18.4 miles/29.7 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Las Brisas - ‬11 min drive
  • ‪Bloved Restaurant & Lounge - ‬11 min drive
  • ‪El Abuelo - ‬10 min drive
  • ‪The Market - ‬4 min walk
  • ‪Ayami - ‬10 min drive

About this property

Hard Rock Hotel Riviera Maya - All Inclusive

Hard Rock Hotel Riviera Maya - All Inclusive offers a private beach where you can enjoy the shade from a beach umbrella or get a beach massage, plus you'll be within a 10-minute drive of Puerto Aventuras Marina. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. The Market, one of 9 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious property include 7 bars/lounges, a nightclub and a free kid's club. The helpful staff and overall property condition get good marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling

Land activities

Climbing wall
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

At a glance

Hotel size

    • 1264 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 5:30 AM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*
    • Supervised childcare*
    • Free children's club

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 18 kg per pet)*
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • 9 restaurants
  • 7 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Water slide
  • Mini golf
  • Supervised childcare (surcharge)
  • Local/corner shop

What to do

  • On a private beach
  • Tennis
  • Basketball
  • Volleyball
  • Pro golf lessons
  • Mini golf
  • Kayaking
  • Shopping
  • Pool table
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (87823 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Golf cart on-site
  • Golf clubs on-site

Facilities

  • 9 buildings/towers
  • Built in 2013
  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • Adjacent to a golf course
  • 2 outdoor pools
  • Full-service spa
  • Golf clubhouse on-site
  • Nightclub
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free rollaway/extra bed

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Rock Spa® has 50 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

The Market – This buffet restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Pizzeto – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Frida – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Zen – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 68 per person (return)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pets

  • Pets are allowed for an extra charge of USD 150 per pet, per stay

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 008-007-000402/2025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

All Inclusive Hard Rock Hotel Riviera Maya
Hard Rock Hotel All Inclusive Riviera Maya
Hard Rock Hotel Maya
Hard Rock Hotel Maya Riviera
Hard Rock Hotel Riviera
Hard Rock Hotel Riviera Maya
Hard Rock Hotel Riviera Maya All Inclusive
Hard Rock Hotel Riviera Maya All Inclusive Puerto Aventuras
Hard Rock Riviera Maya
Hard Rock Riviera Maya Puerto Aventuras
Hard Rock Hotel Riviera Maya Puerto Aventuras
Hard Rock Hotel Riviera Maya All Inclusive Solidaridad
Hard Rock Hotel Riviera Maya Solidaridad
Hard Rock Riviera Maya Inclus
Hard Rock Hotel Riviera Maya
Hard Rock Hotel Riviera Maya All Inclusive
Hard Rock Hotel Riviera Maya - All Inclusive Puerto Aventuras

Frequently asked questions

Does Hard Rock Hotel Riviera Maya - All Inclusive offer free cancellation for a full refund?

Yes, Hard Rock Hotel Riviera Maya - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hard Rock Hotel Riviera Maya - All Inclusive?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Hard Rock Hotel Riviera Maya - All Inclusive?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 18 kg per pet. There's a charge of USD 150 per pet, per stay. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hard Rock Hotel Riviera Maya - All Inclusive?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Hard Rock Hotel Riviera Maya - All Inclusive?

Yes, an airport shuttle is available. The charge is USD 68 per person return.

What are the check-in and check-out times at Hard Rock Hotel Riviera Maya - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Hard Rock Hotel Riviera Maya - All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (22-min drive) is nearby.

What is there to do at Hard Rock Hotel Riviera Maya - All Inclusive and nearby?

Have fun with on-site activities such as kayaking, and improve your game on the tennis courts. Additional recreation on-site includes basketball and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Hard Rock Hotel Riviera Maya - All Inclusive also has 7 bars, a nightclub and a private beach, as well as a water slide, a sauna and a steam room.

Are there restaurants at or near Hard Rock Hotel Riviera Maya - All Inclusive?

Yes, there are 9 on-site restaurants, featuring international cuisine.

Does Hard Rock Hotel Riviera Maya - All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bath.

Does Hard Rock Hotel Riviera Maya - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hard Rock Hotel Riviera Maya - All Inclusive like?

Hard Rock Hotel Riviera Maya - All Inclusive is located on the waterfront. Popular attractions include Xplor Theme Park, which is 15 minutes away by car.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Hard Rock Hotel Riviera Maya - All Inclusive Reviews

7.8

Good

8.4

Cleanliness

9.0

Location

8.2

Staff & service

8.0

Property conditions & facilities

Popular mentions

FoodService staffRoomRestaurantChildrenBeachFamily friendlyBookingWater parkEntertainment

10/10 Exceptional

Loved my stay
Faraaz, 2-night trip

10/10 Exceptional

Excelente Hotel
Jose Alexandro Fraustro, 6-night trip

10/10 Exceptional

The property and stay was a great experience.
Dennis., 5-night trip

10/10 Exceptional

Loved the location , food and entertainment
Miguel, 4-night trip

10/10 Exceptional

Fantastic place!
Anton, 7-night trip

10/10 Exceptional

Most enjoyable stay. Ivan was absolutely OUTSTANDING! He truly helped make our vacation unforgettable!
Masumi, 2-night trip

8/10 Very good

They had good night show and pool entertainment for the entire family.
jose, 5-night trip

10/10 Exceptional

I enjoyed my stay at the Hard Rock Hotel Riviera Maya. I will definitely recommend this hotel to my friends and family.
Michael, 5-night trip

10/10 Exceptional

Todo excelente
Robson, 4-night trip

10/10 Exceptional

Great place to take the kids has lots of activities and this food is wonderful, it also has a good romantic feeling for the adults on the adults only section
Grecia, 2-night trip

8/10 Very good

Lots of fun stuff to do, excellent pools and some restaurants are top class
Anu, 3-night trip

10/10 Exceptional

awsome
walter, 5-night trip

8/10 Very good

Great place. Good food. A bit outdated but they seem to be working on that.
Estevan, 3-night trip

10/10 Exceptional

Todo excelente
Sergio, 2-night trip

10/10 Exceptional

Beautiful hotel, excellent amenities. Friendly staff.
Eliana, 1-night trip

8/10 Very good

Transportation is definitely the biggest one, great service, friendly staff.
Rigo Ariel, 5-night trip

10/10 Exceptional

Excellent
Christian, 5-night trip

10/10 Exceptional

Wonderful installations, settings and service! Ideal for family reunions with all children - comfort, good food and activities for everyone, at times in group or at times alone.
ROBERTO COSTA DE, 7-night trip

10/10 Exceptional

Very good service and people very amicable
Yara, 4-night trip

10/10 Exceptional

We had a great stay! 👍
Candace, 6-night trip

10/10 Exceptional

Great for large family of 6. Lots of activities for kids and family friendly. Restaurant options and overall atmosphere was great!
Josiah, 6-night trip

10/10 Exceptional

Everything was excellent food place and staff highly recommend I love this place will definitely come back
Veronica, 4-night trip

10/10 Exceptional

Amazing property, staff, pools, service and dining options
Ashley, 6-night trip

10/10 Exceptional

Clean room and the secustomer service
Yolanda, 4-night trip

10/10 Exceptional

Everything was spotless, and the staff were incredibly helpful. Super clean rooms with friendly, attentive staff.
Gabriela, 4-night trip