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Shangri-La Dubai

5.0 star property
Luxury hotel with 5 restaurants, near Dubai Mall

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Photo gallery for Shangri-La Dubai

Poolside bar
Creator video
Couples treatment room(s), sauna, steam room, body treatments
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Located near City Walk and Burj Khalifa, Shangri-La Dubai offers a luxurious retreat. Treat yourself to international cuisine at Dunes Cafe or unwind with Pilates classes and a facial at CHI, The Spa. Enjoy an outdoor pool with sun loungers or racquetball/squash; then relax in the indoor pool or on the spacious terrace.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
The current price is £109
includes taxes & fees
23 Jul - 24 Jul

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Dining table
LED TV
  • 83 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast | Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe, Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 55 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Sea View

9.8 out of 10
Exceptional
(47 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bathrobes
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Sea View

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bathrobes
  • 45 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Burj View

Deluxe Room, 1 King Bed, Burj View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Burj View

9.8 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bathrobes
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Burj View

Deluxe Room, 2 Twin Beds, Burj View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Burj View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Bathrobes
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Picture-Perfect Room

Picture-Perfect Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Picture-Perfect Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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9.6 out of 10, Exceptional, 1,035 reviews
The price is £102
includes taxes & fees
12 Jul - 13 Jul
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About the area

Map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000

What's nearby

  • City Walk - 11 min walk - 0.9 km
  • Dubai Mall - 15 min walk - 1.3 km
  • Dubai Aquarium & Underwater Zoo - 17 min walk - 1.5 km
  • Burj Khalifa - 18 min walk - 1.6 km
  • Dubai World Trade Centre - 2 min drive - 2.3 km

Getting around

  • Dubai (DXB-Dubai Intl.) - 19 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 40 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 48 min drive
  • Financial Centre Station - 8 min walk
  • Emirates Towers Station - 18 min walk
  • Burj Khalifa - Dubai Mall Station - 27 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Al Safadi Restaurant - ‬14 min walk
  • ‪ستاربكس - ‬5 min walk
  • ‪Shawerma Alfarooj - ‬4 min walk
  • ‪Jones The Grocer - ‬16 min walk
  • ‪Zaatar W Zeit - ‬1 min walk

About this property

Shangri-La Dubai

When you stay at Shangri-La Dubai, you'll be a short five-minute drive from City Walk and Dubai Aquarium & Underwater Zoo. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or reflexology, and Dunes Cafe, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff and overall property condition. Public transportation is close by: Financial Centre Station is only 8 minutes on foot.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish, Turkish, Vietnamese

More about this property

VISIBILITY

At a glance

Hotel size

    • 302 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 5:30 AM
    • Minimum check-in age – 21
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
    • Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Babysitting*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property
    • No stag or hen parties
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • 24-hour room service

Travelling with children

  • Children's pool
  • Childcare in room (surcharge)
  • Art supplies

What to do

  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Racquetball/squash
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 109
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Magnifying mirror
  • Well-lit path to entrance
  • Step-free path to entrance
ROOM

Room amenities

Be entertained

  • LED television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Restaurant dining guide
STAR_OUTLINE

Special features

Spa

Chi has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Dunes Cafe – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Hoi An – On-site theme restaurant. Open daily.
Shang Palace – On-site theme restaurant. Open daily.
Lobby Lounge – On-site café. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 150 for adults and AED 150 for children
  • Airport shuttle service is offered for an extra charge of AED 350 per vehicle (one-way. Maximum occupancy 3)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AED 150.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Carte Blanche, Eurocard
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Dubai Hotel Shangri-la
Dubai Shangri-la
Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
Hotel Shangri-la Dubai
Shangri-la Dubai
Shangri-la Dubai Hotel
Shangri-la Hotel Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
Shangri Dubai
Shangri-La Dubai Hotel
Shangri-La Dubai Dubai
Shangri La Hotel Dubai
Shangri-La Dubai Hotel Dubai
HELP_OUTLINE

Frequently asked questions

Does Shangri-La Dubai offer free cancellation for a full refund?

Yes, Shangri-La Dubai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Dubai?

Yes, there's an indoor pool, an outdoor pool and a children's pool.

Are pets allowed at Shangri-La Dubai?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Shangri-La Dubai?

Yes, there's free self and valet parking. Electric car charging is available.

Is an airport shuttle service offered by Shangri-La Dubai?

Yes, an airport shuttle is available. The charge is AED 350 per vehicle one-way.

What are the check-in and check-out times at Shangri-La Dubai?

Check-in start time: 2:00 PM; check-in end time: 5:30 AM. Check-out time is noon.

What is there to do at Shangri-La Dubai and nearby?

Practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, Pilates and racquetball/squash. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Shangri-La Dubai also has a sauna and a steam room.

Are there restaurants at or near Shangri-La Dubai?

Yes, there are 5 on-site restaurants, featuring international cuisine.

Does Shangri-La Dubai have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Shangri-La Dubai like?

Shangri-La Dubai is in Trade Center, a short 8-minute walk from Financial Centre Station and 13 minutes' walk from City Walk. Travellers give top marks for the hotel's prime location.

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Shangri-La Dubai Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
View
Location
Breakfast
Food
Restaurant
Amenities
Family friendly
Taxi

What guests liked

  • Breakfast was consistently praised for its variety, quality, and delicious options with many guests enjoying the rotating daily specials. (62 reviews)
  • The pool area is lovely with a fantastic view of the Burj Khalifa and offers a great place to relax. (25 reviews)
  • Restaurants and dining options at this property offer a wide variety of excellent cuisine with great choices for all tastes and dietary needs. (18 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

6/10 Good

Smoke infested hotel , old pool area, tired look generally , lovely staff, great area
Saul, 1-night trip

10/10 Exceptional

Excellent hotel.
Rabindra, 5-night trip

10/10 Exceptional

Great location with very comfortable bedding and excellent service!
Michelle, 6-night trip

10/10 Exceptional

Great staff, food and amenities
Aleem, 3-night trip

10/10 Exceptional

Exceptional stay with very friendly, kind, loving and caring staff. Highly recommend for anyone
Zulfiqar, 7-night trip

10/10 Exceptional

Excellent stay here
Swarleen, 4-night trip

10/10 Exceptional

Great location. Great staff and wonderful accommodations
Greys, 1-night trip

10/10 Exceptional

Had a pleasant stay with family and staff very friendly and helpful.
Rani, 5-night trip

10/10 Exceptional

Love the breakfast. Nice hotel and super professional staff
Lilibet, 1-night trip

10/10 Exceptional

Short overnight stay whilst transiting through. This will continue to be our hotel of choice. The staff are extremely friendly and go above and beyond to make our stay a memorable stay. The hotel is in a great location, it is extremely clean and it is clear customer service and satisfaction is high on the priority list. We will be back.
Emma, 1-night trip

10/10 Exceptional

Wonderful Place

3rd time staying here - will be back
Jared, 5-night trip

10/10 Exceptional

Such great value for money!

Amazing hotel, staff, breakfast, pool with perfect views. Ahmed, part of the breakfast staff, was specially nice and competent. Just a great treat to stay there and enjoy the amazing atmosphere and perks.
Melori, 1-night trip

10/10 Exceptional

The staff were so friendly and more than helpfully. Location is excellent
Adam, 3-night trip

8/10 Very good

Family stay

Everything was just fine , great service, not luxury 5 star but great service
Shahroz, 3-night trip

10/10 Exceptional

Amazing - faultless
Russell, 2-night trip

10/10 Exceptional

Impeccable Hotel

10/10 Impeccable service, everyone is super nice and professional! Clean, great amenities, comfortable rooms they had fruits for us when we arrived! Definitely Ana amazing hotel!
David, 6-night trip

10/10 Exceptional

Fantastic service and amazing breakfast buffet!
Shruti, 4-night trip

10/10 Exceptional

Staff are all friendly and accommodating!!! Food quality is outstanding!
Monina, 6-night trip

8/10 Very good

Excellent service, excellent location, large rooms

Excellent service, very friendly and smiling staff! Especially a guy named khdarahm. The mattresses and pillows are very bad. Average breakfast.
barak, 4-night trip

10/10 Exceptional

FANTASTIC location
James, 2-night trip

10/10 Exceptional

Beautiful room and view. Service was excellent!!
Ian, 6-night trip

10/10 Exceptional

The hotel and its property was world-class
Robert, 5-night trip

10/10 Exceptional

Fantastic hotel with customer service at the highest level.
Matthew William, 5-night trip

10/10 Exceptional

The staff was very helpful. Breakfast was amazing. Only issue we had was feathers in the bedding caused an allergic reaction to my daughter but the staff fixed it quickly and changed all the bedding. Thanks for the quick response on this.
Manish, 3-night trip

10/10 Exceptional

Beat service, staff, and rooms!
Rahim, 1-night trip