In the heart of Madrid, Chic & Basic dot provides a vibrant retreat with in-room WiFi. Central to Puerta del Sol and Plaza Mayor, this hotel offers convenient perks like tour assistance and luggage storage.
Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 25 min drive
Madrid Recoletos Station - 20 min walk
Madrid Principe Pio Station - 21 min walk
Madrid (XOC-Atocha Train Station) - 25 min walk
Callao Station - 3 min walk
Sol Station - 5 min walk
Gran Via Station - 5 min walk
Restaurants
Gourmet Experience Gran Via - 2 min walk
Starbucks - 2 min walk
Starbucks - 2 min walk
Takos - 3 min walk
Chocolatería - Churreria - los Artesanos 1902 - 3 min walk
About this property
Chic & Basic dot
You'll be in a fantastic location at Chic & Basic dot, only a five-minute walk from Gran Via and Puerta del Sol. Also, Plaza Mayor and Plaza de España - Princesa are within a short 10-minute walk. Fellow travellers say great things about the helpful staff and central location. Public transportation is only a short walk: Callao Station is 3 minutes and Sol Station is 5 minutes.
Languages
English, French, Spanish
At a glance
DONE
Hotel size
51 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 8:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Accessibility
Lift
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Minibar
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 12 for children
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Chic Basic Dot
Chic & Basic Dot Hotel
Chic & Basic Dot Madrid
Chic & Basic Dot Hotel Madrid
Frequently asked questions
Does Chic & Basic dot offer free cancellation for a full refund?
Yes, Chic & Basic dot does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Chic & Basic dot?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Chic & Basic dot?
Sorry, there's no on-site parking at Chic & Basic dot.
What are the check-in and check-out times at Chic & Basic dot?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What's the area around Chic & Basic dot like?
Chic & Basic dot is in Madrid Centro, a short 3-minute walk from Callao Station and 3 minutes' walk from Gran Via. Travellers say that the local area is good for shopping and very central.
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Chic & Basic dot Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Bed
Cities
Shower
Restaurant
Breakfast
Bathroom
Air conditioning
What guests liked
The property is conveniently located near many good dining options and has a nice restaurant on site. (7 reviews)
Breakfast was delicious and very complete with healthy and good options available. (8 reviews)
From real guest reviews summarized by AI.
Reviews
6/10 Good
26 Apr 2025
Good location.
Marita
Marita, 2-night trip
8/10 Very good
11 Feb 2025
Friendly staff, clean rooms, great location.
Dillon
Dillon, 3-night trip
10/10 Exceptional
11 Apr 2025
Very clean. Perfect for me as a solo vacationer
Champ
Champ, 1-night trip
10/10 Exceptional
4 Feb 2025
Highly recommend this hotel- I love staying there and the restaurant next door is delicious and convenient.
Maria
Maria, 1-night trip
10/10 Exceptional
7 May 2025
Kindest Staff in Madrid
Incredible staff. We arrived in time for the power outage and not only did the hotel staff stay late and ensure we were taken care of, but when we asked if the knew where we could find food, the gentleman at the front desk replied, "Right now places are only accepting cash. All I have is a banana and it is yours if you would like it." The staff was incredibly helpful and friendly, the room and location was great and we would happily stay here again.
Verified traveller
2-night trip
10/10 Exceptional
27 Dec 2024
Location of thr hotel is Highly recommended!
Rodolfo Jr.
Rodolfo Jr., 1-night trip
10/10 Exceptional
8 Jan 2025
It is very clean, staffs are very nice, good location
Bi Tang
Bi Tang, 2-night trip
10/10 Exceptional
23 Dec 2024
Great service excellent location rooms comfortable for sure we will be back 👍
Ewa
Ewa, 2-night trip
10/10 Exceptional
8 Dec 2024
Great location, nice room. Great breakfast too. Would definitely stay again!
Javier
Javier, 3-night trip
10/10 Exceptional
17 Mar 2025
First time in Madrid!
Everything was great! Staff were very welcome and helpful with everything that we asked of them. The room was everything that we asked for and privacy was always maintained when asked of it. Location of the hotel is an added bonus as it is in the centre of Madrid, strongly recommend!
Jose Marie
Jose Marie, 5-night trip
10/10 Exceptional
4 Feb 2025
Best location. Easy Reachable to royal palace and square.
Weiguo
Weiguo, 3-night trip
6/10 Good
11 May 2025
Basic, good local, but issue.
What it advertises. Basic amenities and very central location. Major
Complaint was very poor lighting. Hard to put on makeup, little air circulation on the room and the tv screen kept turning on all night waking us up
Verna
Verna, 5-night trip
10/10 Exceptional
5 Oct 2024
Excellent location, comfortable rooms and great staff
Francisco
Francisco, 2-night trip
10/10 Exceptional
11 Feb 2025
The hotel was accommodating. The amenities were great, and I loved the location! Definitely coming back
marina
marina, 3-night trip
10/10 Exceptional
29 Nov 2024
Perfect location, friendly desk, clean and very chic
Orit
Orit, 2-night trip
10/10 Exceptional
28 Jan 2025
Great location for shopping and eating. Could get noisy at night. The breakfast was amazing from the restaurant attached to the hotel. Everyone was very friendly and helpful. Showers were great!
Eileen
Eileen, 2-night trip
10/10 Exceptional
17 Jan 2025
The staff was super helpful and friendly. The room was super clean. Loved the modern decor.
Daisy
Daisy, 3-night trip
10/10 Exceptional
22 Sept 2024
Lovely stay, and friendly staff.
Julian
Julian, 3-night trip
10/10 Exceptional
5 Oct 2024
Great area good restaurants comfortable bed
Merle
Merle, 2-night trip
10/10 Exceptional
29 Oct 2024
Excellent Location , Very friendly and helpful staff , rooms up to date
Mallika
Mallika, 5-night trip
10/10 Exceptional
1 Nov 2024
Excelente location
alberto
alberto, 3-night trip
10/10 Exceptional
21 Jan 2025
Absouloutly love this boutique hotel. Very convenient to explore museums and other attraction in Madrid. So many dining options to chose. The hotel is very chic very clean also. I definitely recommend it!
Sandra
Sandra, 2-night trip
10/10 Exceptional
22 Nov 2024
Friendly staff and great location. Breakfast is a la card but nice options.
Marjan
Marjan, 3-night trip
10/10 Exceptional
22 Oct 2024
Loved our stay. Convenient to everything.
Charlene
Charlene, 2-night trip
10/10 Exceptional
3 Dec 2024
Location, location, location. The staff was very friendly and helpful and the room was well appointed. Will stay here again.