Grand Excelsior Hotel Bur Dubai features a nightclub and puts you within a 15-minute walk of BurJuman Mall. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Docklands, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 7 bars/lounges, an outdoor pool and a poolside bar. Public transportation is only a short walk: ADCB Station is 14 minutes and Sharaf DG Station is 14 minutes.
Check-in start time: 3:00 PM; check-in end time: 4 AM
Contactless check-in and check-out are available
Express check-in/out available
Late check-in subject to availability
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
4 restaurants
7 bars/lounges
4 coffee shops
Poolside bar
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Babysitting (surcharge)
Working away
Business centre
Meeting rooms
Computer station
Conference centre (34647 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Built in 2006
ATM/banking
Safe-deposit box at front desk
Health club
An outdoor pool
Full-service spa
Nightclub
Hot tub
Sauna
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Raised toilet seat
Low-height worktop and sink
Grab bar near toilet
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Sleep well
Soundproofed rooms
Turndown service
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Bidet
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Grand Lavana Spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Docklands – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
AAngan – This restaurant specialises in Indian cuisine.
Soto Soto – This restaurant specialises in Italian cuisine and serves lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: AED 15.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately AED 75 for adults and AED 37.50 for children
Airport shuttle service is offered for an extra charge of AED 100 per vehicle (one way)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for AED 125.0 per night
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Grand Excelsior
Grand Excelsior Bur Dubai
Grand Excelsior Hotel
Grand Excelsior Hotel Bur Dubai
Grand Excelsior Hotel Bur
Grand Excelsior Bur
Excelsior Bur Dubai Dubai
Grand Excelsior Hotel Bur Dubai Hotel
Grand Excelsior Hotel Bur Dubai Dubai
Grand Excelsior Hotel Bur Dubai Hotel Dubai
Frequently asked questions
Is there a pool at Grand Excelsior Hotel Bur Dubai?
Yes, there's an outdoor pool.
Are pets allowed at Grand Excelsior Hotel Bur Dubai?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Excelsior Hotel Bur Dubai?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Grand Excelsior Hotel Bur Dubai?
Yes, an airport shuttle is available. The charge is AED 100 per vehicle one way.
What are the check-in and check-out times at Grand Excelsior Hotel Bur Dubai?
Check-in start time: 3:00 PM; check-in end time: 4 AM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Grand Excelsior Hotel Bur Dubai and nearby?
Grand Excelsior Hotel Bur Dubai has 7 bars, a nightclub and a spa, as well as an outdoor pool and a steam room.
Are there restaurants at or near Grand Excelsior Hotel Bur Dubai?
Yes, there are 4 on-site restaurants, featuring international cuisine.
What's the area around Grand Excelsior Hotel Bur Dubai like?
Grand Excelsior Hotel Bur Dubai is in Bur Dubai, a short 15-minute walk from BurJuman Mall.
Grand Excelsior Hotel Bur Dubai Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.4/10
Staff & service
7.0/10
Amenities
7.0/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
6/10 Good
13 Jan 2025
Verified traveller
3-night business trip
Verified Hotels.com guest review
6/10 Good
1 Dec 2024
Ved Ashok
Ved Ashok, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Sept 2024
Excellence in Bur Dubai
Great Staff great location perfect for my business trip.
Nicholas
Nicholas, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 Sept 2024
Comfort and quality in Bur Dubai
What an excellent hotel with great staff in a convenient location
Nick
Nick, 1-night business trip
Verified Hotels.com guest review
6/10 Good
2 Sept 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Aug 2024
This is good and family oriented
ALI
ALI, 3-night trip
Verified Expedia guest review
10/10 Exceptional
28 Jul 2024
Shandhir
Shandhir, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Jul 2024
Property requires some renovation but overall is in good condition. New towels is a must as the ones we were given were old. Swimming pool times need to be extended as 7.00pm is too early to close.
Jasvinder
Jasvinder, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 Jul 2024
Shandhir
Shandhir, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Jul 2024
Shandhir
Shandhir, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Jul 2024
Topnservice good ckean room
Shandhir
Shandhir, 3-night trip
Verified Hotels.com guest review
2/10 Poor
23 Apr 2024
This hotel is for hookers and their customers
Anis
Anis, 4-night trip
Verified Expedia guest review
4/10 Fair
5 Feb 2024
Very bad,
Have to call 4/5 times for get things done to clean room etc
Zahir
Zahir, 3-night trip
Verified Expedia guest review
8/10 Very good
3 Jan 2024
Moidur
Moidur, 8-night family trip
Verified Hotels.com guest review
6/10 Good
28 Nov 2023
The hotel was older than I thought. There was water running from a pipe. The towels were dingy and obviously over used. The complimentary breakfast was ok. Hot food not very hot. The young man Christopher who worked there was eager to help. Always smiling. He was our go to guy
marci
marci, 1-night family trip
Verified Expedia guest review
6/10 Good
22 Nov 2023
KATHY
KATHY, 2-night trip
Verified Expedia guest review
8/10 Very good
21 Nov 2023
Lobby great, hotel is a bit dated. Need a lot of updating and renovations, very close to the airport
Angela
Angela, 1-night family trip
Verified Expedia guest review
2/10 Poor
8 Nov 2023
Worst 4 Star Hotel
Worse 4 Star hotel in Dubai. Cant sleep until 3am. As nighclub blarring music until then
Rooms old and shabby
ADNAAN
ADNAAN, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
3 Oct 2023
Noura
Noura, 2-night trip
Verified Expedia guest review
2/10 Poor
14 Sept 2023
Service is very bad, not clean, every thing we nee to ask including towels, response for anything is very slow
Seshu
Seshu, 3-night business trip
Verified Hotels.com guest review
6/10 Good
16 Jul 2023
Not coming back Here Again
The hotel looks amazing from outside but when I went in the room the ac was not working i had to change the room and also there were cockroaches in the room. The room was quite spacious but when the ac was not working and i had to change the room instead of upgrading the room they downgraded the room by giving a smaller room.
Munira Hussamuddin
Munira Hussamuddin, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 May 2023
Excellent stay
Saif
Saif, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
2 May 2023
Staff were lovely! Rooms were old & needed up dating ! First room. We were put in everything was broken! Food was good !but you should provide coffee after meals ! Children were aloud to run & scream until 2 in the morning without any consideration for other guests! Disgusting!!!!!! Pool & Hussan very good but you need drink fertilities up there !
Susan
Susan, 6-night romance trip
Verified Expedia guest review
2/10 Poor
24 Apr 2023
My room was small no view,, couldn't get door open to bathroom because it hit the bidet