Grosvenor Pulford Hotel & Spa

nice clean spacious room. bed wasnt so comfortable. nice pool and spa. food in restaraunt was good but didnt have a breakfast.

I book a room with evening meal for a surprise birthday celebration for my wife. Found hotel staff attentive and welcoming. We enjoyed our stay very pleased.

Good night's stay. Rooms not sound proof. Party also happening in function room...music could be heard in the bedroom. Noticeable lack of veggie options in restaurant and at breakfast.

Ordered room service. Panini was burnt.

We stayed at the Grosvenor Pulford last year and was do impressed with it that we immediately booked again for this year. Although the food is still excellent and the staff helpful the room we had this time was extremely disappointing. We were supposedly upgraded, but having looked into what would have been our original room , the upgrade left little to be desired. Room 32 is tucked away in the eaves of the building, which left us with not a lot of head room in the tiny bedroom. The lighting in the bathroom, and lounge area was not sufficient to see with for applying makeup or contact lenses. Four of the sockets were broken with one actually coming away from the wall. This room feels more like staff accommodation with any refurbishment overlooked. This is unfortunate as it took away from the enjoyment of our stay to the point we'll be looking elsewhere for next years Christmas break

Great

Very happy with our stay. Friendly but efficient service, great food in Nelsons gastro bar. Nice room, could not have been better. Palms restaurant is something special for a venue.

Was there for a wedding. The whole stay was amazing, venue lovely, staff friendly and helpful, food great, couldn’t fault it

Wonderful hotel and very dog friendly. Excellent food in a wonderful environment. Comfortable rooms with wheelchair accessibility.

I spent 2 nights here with my dog. The room came with a stylish dog bed and cushion, dog bowls and treats, which my fussy boy wolfed down! The room was clean and comfortable, with the sweet touch of 2 bath bombs. I was a bit worried when I first checked in as I could hear people walking around above my room and thought I'd struggle to sleep, but no, I slept like a log. The breakfast was really good, great cooked breakfast selection, plenty of choices of cereal and fresh fruit, and really good croissants! The only issue I had was if you're staying with your dog, you have to eat breakfast in the pub, which is dingy and noisy with cleaners banging around while you sit there feeling out of place. But it wouldn't stop me going back to stay again.