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Grosvenor Pulford Hotel & Spa

4.0 star property
Chester hotel with 2 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grosvenor Pulford Hotel & Spa

2 restaurants, breakfast, lunch, dinner served; British cuisine
Indoor pool
2 restaurants, breakfast, lunch, dinner served; British cuisine
Superior Double Room | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
Reception

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff, property condition

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
The price is £95
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Classic Double Room, 1 Double Bed

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Superior Double Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Quadruple Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Quadruple Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Family Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Superior Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Executive Double or Twin Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
Hairdryer
  • Sleeps 2
  • 2 Single Beds and 1 Double Bed

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The price is £93
includes taxes & fees
3 Dec - 4 Dec
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About the area

Map
Wrexham Road, Pulford, Chester, England, CH4 9DG

What's nearby

  • River Dee - 7 min drive - 7.5 km
  • Chester Racecourse - 8 min drive - 8.6 km
  • Chester Cathedral - 9 min drive - 8.9 km
  • Chester City Walls - 10 min drive - 9.6 km
  • Chester Zoo - 12 min drive - 16.2 km

Getting around

  • Chester (CEG-Hawarden) - 24 min drive
  • Liverpool (LPL-John Lennon) - 35 min drive
  • Cefn-y-bedd Station - 9 min drive
  • Gwersyllt Station - 10 min drive
  • Hope Station - 10 min drive

Restaurants

  • ‪Crown - ‬6 min drive
  • ‪Nando's - ‬7 min drive
  • ‪Donut Theatre - ‬8 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪The Golden Lion - ‬2 min drive

About this property

Grosvenor Pulford Hotel & Spa

Grosvenor Pulford Hotel & Spa puts you within a 15-minute drive of Chester City Walls and Chester Zoo. Guests can visit the spa to be pampered with massages, aromatherapy or manicures and pedicures, and Palm Court Restaurant, one of 2 restaurants, serves British cuisine and is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a fitness centre are other highlights. Fellow travellers like the helpful staff and bar.

Languages

English, French, Italian, Polish, Romanian

At a glance

Hotel size

  • 73 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free uncovered on-site self-parking
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children's menu

What to do

  • Fitness classes
  • Pilates classes
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fireplace in reception
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)

More

  • Daily housekeeping

Special features

Spa

Spa By Kasia has 6 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Palm Court Restaurant – This restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Nelsons Bar – This restaurant specialises in British cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 20.00 for adults and GBP 10.00 for children

Children & extra beds

  • Cots/infant beds are available for GBP 10.00 per night
  • Rollaway beds are available for GBP 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per pet, per stay

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Grosvenor Hotel Pulford
Grosvenor Pulford
Grosvenor Pulford Chester
Grosvenor Pulford Hotel
Grosvenor Pulford Hotel Chester
Hotel Grosvenor Pulford
Pulford
Pulford Grosvenor
Pulford Grosvenor Hotel
Pulford Hotel
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford & Chester
Grosvenor Pulford Hotel & Spa Hotel
Grosvenor Pulford Hotel & Spa Chester
Grosvenor Pulford Hotel & Spa Hotel Chester

Frequently asked questions

Does Grosvenor Pulford Hotel & Spa offer free cancellation for a full refund?
Yes, Grosvenor Pulford Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grosvenor Pulford Hotel & Spa?
Yes, there's an indoor pool.
Are pets allowed at Grosvenor Pulford Hotel & Spa?
Yes, pets are welcome. There's a charge of GBP 25 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grosvenor Pulford Hotel & Spa?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Grosvenor Pulford Hotel & Spa?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11:00 AM.
What is there to do at Grosvenor Pulford Hotel & Spa and nearby?
Have fun with activities such as hiking, mountain biking and rafting, and practise your swing at the nearby golf course. Additional recreation on-site includes fitness classes and Pilates. Indulge in a treatment at the spa and soothe your senses in the hot tub. Grosvenor Pulford Hotel & Spa also has an indoor pool, a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Grosvenor Pulford Hotel & Spa?
Yes, there are 2 on-site restaurants, featuring British cuisine.

Grosvenor Pulford Hotel & Spa Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Anniversary stay
Hotel is stunning! Beautifully decorated, bed was very comfy, friendly service and went above and beyond for our anniversary. Thank you so much, will definitely be coming back
Emma, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Louise, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay meeting friends
We had a great time, rooms was nice and comfy, the food at both dinner an breakfast was very good with lots of choice
Ian, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Sean, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Noise from the wedding was very loud in the room
Leigh, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Alan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay in a deluxe double for my partners birthday. The room was clean, fresh and well decorated. A little birthday treat and card left on the side for my paryner. The bathroom beautiful with a freestanding double ended bath. The photos didn't actually do it justice. The meal at The Palm was outstanding, my partner also had a sparkler and brownie bites complementary, and breakfast hot and fresh. Thank you for an amazing stay!
Kelly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely botel
Lovely hotel, room was great
John, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Nikita, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dai, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Miss Jane, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Ryan, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Weekend getaway
Hotel is very nice, could benefit from a map as some areas of the hotel (eg the rear garden) seen inaccessible. Also it seemed that the spa could only be reached by going outside and around the car park, I’m sure there is another way through the hotel but not sign posted or detailed on the app that you get for hotel info. Other than this small point the hotel is very nice.
Craig, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sally, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

SATINDER, 2-night trip
Verified Hotels.com guest review

6/10 Good

We were in a room overlooking the parking and party venue. It was very noisy we could hear people talking and cars until late. Room size was great. The bed was somewhat firm (not our favorite). Great snacks and toiletries. Really cool tub in our room. The major issue we had was with the shower. It didn't have a curtain and the water went out all over the floor which made it slippery. The shower dials were not labeled so it was a puzzle to figure out which of the 5 knobs worked what (2 of which sprayed water straight out onto the floor).
Angela, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Mary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mrs Suzanne, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Our room, despite it being a deluxe one, was inadequate in a number of ways. It was a large room with a small window at one end letting in very limited natural light. Moreover, it was impossible to open the window more than a few centimetres so the room was very stuffy and claustrophobic. The bathroom was very badly designed. It had an open shower so everything got wet including the toilet, the minute you stepped under the shower. There was no brush to push the water back into the shower so we had to use towels to soak it up. There was no soap dish to put shampoo or soap so everything was on the floor, which was difficult for my 80 year old mother. And there were no handles to hold in the shower or bath so it was dangerous. The WC and sink were so low it was uncomfortable to use them, again, for an elderly lady, it was complicated. There were no shelves so bottles and tubes ended up around the bath, which made no sense. The ventilation didn't work in the bathroom so it got very stuffy and given that there was no window and the one in the bedroom was woefully inadequate, it was unpleasant. It needn't have been so uncomfortable but the way the room and bathroom are designed does not lend itself to the room qualifying as luxury.
KJ, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place
Amit, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great!
Rachel, 1-night family trip
Verified Hotels.com guest review