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Palace Downtown

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Dubai Mall

Choose dates to view prices

Photo gallery for Palace Downtown

Outdoor pool, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)
View from property
Lobby sitting area
Restaurant
Restaurant
Located near Dubai Fountain, Palace Downtown offers a luxury retreat with shopping on site, a coffee shop/cafe, and an onsite spa for ultimate relaxation. Treat yourself to aromatherapy or unwind by the outdoor pool with cabanas and sun loungers. With free in-room WiFi, helpful staff nearby attractions like Burj Khalifa make this hotel perfect for families.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Children's pool
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
The current price is £295
includes taxes & fees
22 Sept - 23 Sept

Room options

Check availability for these dates

Tonight

Sept 17 - Sept 18
Check availability for tonight Sept 17 - Sept 18

Tomorrow

Sept 18 - Sept 19
Check availability for tomorrow Sept 18 - Sept 19
Available filters for rooms
Showing 16 of 16 rooms

View all photos for Palace Suite Downtown View

Palace Suite Downtown View | 1 bedroom, minibar, in-room safe, blackout curtains

Palace Suite Downtown View

7.8 out of 10
Good
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
  • 105 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room (Fountain View)

1 bedroom, minibar, in-room safe, blackout curtains

Deluxe Room (Fountain View)

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Lake View

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite Lake View

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Palace Room, Fountain View

1 bedroom, minibar, in-room safe, blackout curtains

Palace Room, Fountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Lake View Room

1 bedroom, minibar, in-room safe, blackout curtains

Deluxe Lake View Room

9.4 out of 10
Exceptional
(41 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Palace Lake View Room

1 bedroom, minibar, in-room safe, blackout curtains

Palace Lake View Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Diplomatic Suite with Lake View

Diplomatic Suite with Lake View | 1 bedroom, minibar, in-room safe, blackout curtains

Diplomatic Suite with Lake View

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 105 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Palace Suite Lake View

1 bedroom, minibar, in-room safe, blackout curtains

Palace Suite Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 105 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Palace Room

1 bedroom, minibar, in-room safe, blackout curtains

Palace Room

  • Sleeps 2

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite

  • Sleeps 2

View all photos for Palace Suite Downtown View

1 bedroom, minibar, in-room safe, blackout curtains

Palace Suite Downtown View

  • Sleeps 2

View all photos for Deluxe Fountain View Room

1 bedroom, minibar, in-room safe, blackout curtains

Deluxe Fountain View Room

  • Sleeps 2

View all photos for Palace Fountain View Room

1 bedroom, minibar, in-room safe, blackout curtains

Palace Fountain View Room

  • Sleeps 2

View all photos for Diplomatic Suite Lake View

1 bedroom, minibar, in-room safe, blackout curtains

Diplomatic Suite Lake View

  • Sleeps 2

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, blackout curtains

Deluxe Room

  • Sleeps 2

View all photos for Palace Suite

1 bedroom, minibar, in-room safe, blackout curtains

Palace Suite

  • Sleeps 2

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About the area

Map
Sheikh Mohammed Bin Rashed, Boulevard Downtown Dubai, Dubai, Dubai

What's nearby

  • Dubai Mall - 6 min walk - 0.6 km
  • Burj Khalifa - 6 min walk - 0.6 km
  • Dubai Aquarium & Underwater Zoo - 14 min walk - 1.2 km
  • Dubai Fountain - 3 min drive - 1.4 km
  • Dubai International Convention and Exhibition Centre - 7 min drive - 6.4 km

Getting around

  • Dubai (DXB-Dubai Intl.) - 25 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 49 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 50 min drive
  • Dubai Trolley Station 2 Tram Station - 4 min walk
  • Dubai Trolley Station 1 Tram Station - 7 min walk
  • Dubai Trolley Station 3 Tram Station - 7 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪Pickl. - ‬11 min walk
  • ‪Günaydın - ‬9 min walk
  • ‪Beirut Khanum - ‬2 min walk
  • ‪Zahr El Laymoun - ‬4 min walk
  • ‪Arabeska Restaurant - ‬1 min walk

About this property

Palace Downtown

When you stay at Palace Downtown, you'll be in a great location, within a short 10-minute walk of Dubai Mall and Dubai Fountain. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a health club. The helpful staff and nearby shopping get great marks from fellow travellers. The property is only a short walk to public transportation: Dubai Trolley Station 2 Tram Station is 4 minutes and Dubai Trolley Station 1 Tram Station is 7 minutes.

At a glance

DONE

Hotel size

    • 242 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Check-in is 2 PM on December 31 to avoid temporary road closures.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Area shuttle*
    • Shopping centre shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Lifeguard on-site

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (18299 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 110
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi and wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs

Special features

Spa

The on-site spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: AED 500 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 160 per person
  • Airport shuttle service is offered for an extra charge of AED 400 per vehicle (one-way. Maximum occupancy 3)
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge

Children & extra beds

  • Rollaway beds are available for AED 350.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 588614
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Dubai Downtown Palace
Palace Downtown Dubai
Palace Dubai Downtown
Palace Hotel Dubai Downtown
Palace The Old Town Dubai
The Palace Old Town
The Palace The Old Town Hotel Dubai
Palace Downtown Dubai Hotel
Palace Downtown Hotel
The Palace Downtown Dubai
Palace Downtown Hotel
Hotel Palace Downtown Dubai
Dubai Palace Downtown Hotel
Hotel Palace Downtown
Palace Downtown Dubai
The Palace Downtown Dubai
Palace Hotel
Palace
Palace Downtown Hotel
Palace Downtown Dubai
Palace Downtown Hotel Dubai

Frequently asked questions

Does Palace Downtown offer free cancellation for a full refund?

Yes, Palace Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Palace Downtown?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Palace Downtown?

Sorry, pets aren't allowed.

Is parking offered on site at Palace Downtown?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Palace Downtown?

Yes, an airport shuttle is available. The charge is AED 400 per vehicle one-way.

What are the check-in and check-out times at Palace Downtown?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Palace Downtown and nearby?

Palace Downtown has a spa and an outdoor pool, as well as a steam room.

Are there restaurants at or near Palace Downtown?

Yes, there's an on-site restaurant.

Does Palace Downtown have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Palace Downtown like?

Palace Downtown is located on the boardwalk in Downtown Dubai, a short 4-minute walk from Dubai Trolley Station 2 Tram Station and 6 minutes' walk from Dubai Mall.

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