Situated on the bay, Hotel Noor is a great choice for a stay in Chetumal. Guests can indulge in deep-tissue massages, and Almina serves breakfast, lunch, and dinner. Other features include an outdoor pool and a bar/lounge.
José María Morelos 3, Centro, Chetumal, QROO, 77000
What's nearby
Chetumal Ferry Terminal - 4 min walk - 0.4 km
Palacio de Gobierno - 5 min walk - 0.4 km
Explanada de la Bandera - 5 min walk - 0.5 km
Palacio Municipal De Othon P. Blanco - 8 min walk - 0.7 km
Museum of Maya Culture - 3 min drive - 2.0 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 9 min drive
Corozal (CZH) - 46 min drive
Restaurants
Almina - 1 min walk
El Portón - 4 min walk
Vips - 5 min walk
Los Comales - 8 min walk
Taqueria Beatriz - 5 min walk
About this property
Hotel Noor
Situated on the bay, Hotel Noor is a great choice for a stay in Chetumal. Guests can indulge in deep-tissue massages, and Almina serves breakfast, lunch, and dinner. Other features include an outdoor pool and a bar/lounge.
Languages
English, Spanish
At a glance
Hotel size
35 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free uncovered on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 7:30 AM–noon on weekdays and 7:30 AM–noon on weekends
Complimentary wireless Internet access (speed of 25+ Mbps)
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.
Dining
Almina – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Destination fee: MXN 25 per accommodation, per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 120 to 300 for adults and MXN 100 to 250 for children
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Also known as
Hotel Noor Hotel
Hotel Noor Chetumal
Hotel Noor Hotel Chetumal
Frequently asked questions
Is there a pool at Hotel Noor?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Noor?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Noor?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Noor?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Hotel Noor and nearby?
Hotel Noor has an outdoor pool and spa services.
Are there restaurants at or near Hotel Noor?
Yes, Almina offers ocean views.
Does Hotel Noor have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Noor like?
Hotel Noor is a short 9-minute drive from Chetumal, Quintana Roo (CTM-Chetumal Intl.) and 4 minutes' walk from Chetumal Ferry Terminal.
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Hotel Noor Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
7.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
4 Jan 2025
Great place to Stay
Very clean place great location, great view, and plenty of hot water, which is a plus in Chetumal.
Robert
Robert, 1-night trip
10/10 Exceptional
11 Jan 2025
A must stay.
This hotel was amazing. The view was incredible!!! The city is so friendly. Amazing food!! So much night life. This is a must stay. It was VERY clean. The staff was absolutely wonderful. A great location. Will def go back.
Tinaa
Tinaa, 4-night trip
4/10 Fair
22 Jan 2025
The hotel needs maintenance… a lot
Oscar
Oscar, 1-night trip
2/10 Poor
7 Mar 2025
Stay Away.
The room was very dated and moldy. The furniture was falling apart, and the towels were gray instead of white. Would not return.
Sheldon
Sheldon, 1-night trip
4/10 Fair
16 Jan 2025
The bed sheets had random stains of them. The shower flooded whenever you had it on. The furniture was old.
Rosita
Rosita, 1-night trip
6/10 Good
18 Jan 2025
This property is in a great location across the road from the harbour however it is such a shame that the property has been allowed to deteriorate so badly. It is in great need of upgrading and modernization e,g, We had hoped to use the pool but with much of the floor tiles missing it was unappealing. If you are looking for the hotel just look for the restaurant 'AMINA' on the main floor - as the hotel sign is frustratingly tiny, tough to read and placed on a side wall. j
stephen
stephen, 1-night trip
6/10 Good
17 Apr 2025
Hotel de paso
Recomiendo que revisen el agua, no hay presión en el tercer nivel. Tienen potencial si arreglan esto y un par de detalles de mantenimiento.
Verified traveller
1-night trip
10/10 Exceptional
19 Mar 2025
MARGARITA
MARGARITA, 2-night trip
4/10 Fair
12 Mar 2025
Olor a humedad
La habitación asignada olía a mucha humedad. Lo bueno, es que aceptaron cambiarnos a una del piso 3
Laura Elizabeth
Laura Elizabeth, 1-night trip
8/10 Very good
12 Mar 2025
Sammy
Sammy, 3-night trip
2/10 Poor
12 Mar 2025
Muy decepcionado
Después de estar todo el día afuera y cuando regrese al hotel en horas de la tarde, encontré la puerta de mi habitation abierta. "Aparentemente" la persona de house keeping no se aseguro de cerrar bien la puerta. Al final tres cosas insignificantes desparecieron de mi habitación.
E L
E L, 2-night trip
10/10 Exceptional
3 Mar 2025
Janice
Janice, 1-night trip
10/10 Exceptional
13 Feb 2025
jorge
jorge, 4-night trip
6/10 Good
6 Feb 2025
Esperaba más
Muy buen trato, sin embargo el hotel se encuentra muy deteriorado nada que ver con las fotos.
Laura
Laura, 2-night trip
10/10 Exceptional
6 Feb 2025
Excelente ubicación, todo muy cerca. Considerar renovar algo del mobiliario
jorge
jorge, 5-night trip
4/10 Fair
3 Feb 2025
Falta de mantenimiento y descuido de la gerencia
Tuvimos que pedir cambio de habitación porque el aire hacia mucho ruido, tronaba toda la noche y se congelaba, nos cambiaron de cuarto y lo mismo hacia ruido y goteaba, en términos generales habitaciones descuidadas oliendo a humedad la primera sin pata la cama, se nota que no hay mantenimiento las ventanas sucias, el personal dice que ha reportado a gerencia pero no les hacen caso. Se nota que el gerente no se para por el hotel lámparas unas con focos otras no muy malas condiciones
Cristina
Cristina, 3-night trip
10/10 Exceptional
1 Feb 2025
Alfredo
Alfredo, 2-night trip
6/10 Good
28 Jan 2025
Lisa
Lisa, 1-night trip
6/10 Good
26 Jan 2025
Excelente el personal. Las instalaciones el pésimo estado. Limpias pero muy antiguas, cancelamos una noche por contratiempos con la conexión del viaje, y aún no me resuelven acerca del reembolso y se informó con tiempo. Esperemos resuelvan lo antes posible.
Perla Jenny
Perla Jenny, 2-night trip
8/10 Very good
20 Jan 2025
Le hace falta modernizar su equipo, la tv era de cinescopio y si Internet en la tv, no tienen servicio de refrigerador ni frigobar en las habitaciones
Juan Guillermo
Juan Guillermo, 5-night trip
8/10 Very good
15 Jan 2025
Yolanda
Yolanda, 6-night trip
10/10 Exceptional
14 Jan 2025
Buena ubicación
Jsus Alberto
Jsus Alberto, 1-night trip
10/10 Exceptional
6 Jan 2025
Una estancia muy buena. La ubicación excelente.
Luis Alberto
Luis Alberto, 1-night trip
10/10 Exceptional
1 Jan 2025
Terry
Terry, 2-night trip
10/10 Exceptional
31 Dec 2024
Todo muy bien, excelente opción para alojarse por placer o trabajo