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JEN Hong Kong by Shangri-La

4.0 star property
Experience the sights of Victoria Harbour while indulging in delicious Malaysian cuisine or relaxing in style.

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Photo gallery for JEN Hong Kong by Shangri-La

Seasonal outdoor pool
Seasonal outdoor pool
Exterior detail
Executive lounge
1 bedroom, in-room safe, desk, blackout curtains
Nestled near Victoria Harbour, JEN Hong Kong by Shangri-La offers a vibrant retreat. Enjoy Malaysian cuisine at Cafe Malacca or unwind with dry cleaning/laundry services and express check-out. With high-speed WiFi, a 24-hour gym, and helpful multilingual staff this hotel is perfect for exploring the nearby Soho area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Children stay free
  • Fridge
  • Private bathroom
  • Separate bedroom
  • Premium TV channels
  • Daily housekeeping
The current price is £101
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Harbour View Queen Room

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Harbour View Queen Room

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 21 sq m
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior City View Queen Room

Superior City View Queen Room | 1 bedroom, in-room safe, desk, blackout curtains

Superior City View Queen Room

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 Queen Bed, Mountain View

Club Room, 1 Queen Bed, Mountain View | 1 bedroom, in-room safe, desk, blackout curtains

Club Room, 1 Queen Bed, Mountain View

Highlights

Air conditioning
Club Lounge
Fridge
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 Queen Bed, Harbour View

Club Room, 1 Queen Bed, Harbour View | 1 bedroom, in-room safe, desk, blackout curtains

Club Room, 1 Queen Bed, Harbour View

Highlights

Air conditioning
Club Lounge
Fridge
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 21 sq m
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Club Suite, 1 King Bed

Highlights

Air conditioning
Club Lounge
Fridge
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 28 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City View Queen Room

Deluxe City View Queen Room | 1 bedroom, in-room safe, desk, blackout curtains

Deluxe City View Queen Room

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Harbour View Twin Room

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Harbour View Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 21 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior City View Twin Room

1 bedroom, in-room safe, desk, blackout curtains

Superior City View Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Twin Room, Harbour View

1 bedroom, in-room safe, desk, blackout curtains

Club Twin Room, Harbour View

Highlights

Air conditioning
Club Lounge
Fridge
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 21 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

Similar properties

In-room safe, desk, laptop workspace, blackout curtains

ibis Hong Kong Central And Sheung Wan

  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
8.4 out of 10, Very good, (1528)
The price is £83
includes taxes & fees
10 Mar - 11 Mar
ibis Hong Kong Central And Sheung Wan
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About the area

Map
508 Queens Road West, Western District, Hong Kong

What's nearby

  • University of Hong Kong - 6 min walk
  • Hong Kong - Macau Ferry Terminal - 2 min drive
  • Soho - 3 min drive
  • Lan Kwai Fong - 4 min drive
  • Hong Kong Convention and Exhibition Centre - 5 min drive

Getting around

  • Hong Kong International Airport (HKG) - 31 min drive
  • Hong Kong Wan Chai Station - 5 min drive
  • Hong Kong Austin Station - 5 min drive
  • Hong Kong Admiralty Station - 5 min drive
  • Shek Tong Tsui Terminus Tram Stop - 2 min walk
  • Whitty Street Depot Tram Stop - 3 min walk
  • Hill Road Tram Stop - 3 min walk

Restaurants

  • ‪Café Malacca 馬來一菜館 - ‬1 min walk
  • ‪麥當勞 - ‬1 min walk
  • ‪Itacho Sushi 板長壽司 - ‬1 min walk
  • ‪Chung Kee Dessert - ‬1 min walk
  • ‪14 South Lane - ‬2 min walk

About this property

JEN Hong Kong by Shangri-La

JEN Hong Kong by Shangri-La puts you a short five-minute drive from Hong Kong - Macau Ferry Terminal and University of Hong Kong. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Malacca, which serves Malaysian cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers like that it's only a short walk to public transportation: Shek Tong Tsui Terminus Tram Stop is 2 minutes away and Whitty Street Depot Tram Stop is 3 minutes.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 283 rooms
    • Arranged over 28 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Disposable plastic tableware and other plastic products are available at the front desk (surcharge).
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
    • This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site parking is limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms
  • Conference space (1033 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Cafe Malacca – This restaurant specialises in Malaysian cuisine and serves breakfast, lunch and dinner. Reservations are required.
Lobby Bar – This lobby lounge only serves light fare. Happy hour is offered. Open daily.
Club Lounge – This rooftop bar overlooks the ocean. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately HKD 238 for adults and HKD 238 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 7:30 PM
  • The seasonal pool is open from June to September
  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Also known as

Hong Kong Traders
Hong Kong Traders Hotel
Traders Hong Kong
Traders Hong Kong Hotel
Traders Hong Kong Shangri-La
Traders Hotel Hong Kong
Traders Hotel Hong Kong Shangri-La
Traders Hotel Shangri-La Hong Kong
Traders Shangri-La Hong Kong
Traders Shangri-La Hotel Hong Kong
Hotel Jen Hong Kong
Hotel Jen
Jen Hong Kong
Jen Hotel Hong Kong
Traders Hotel Hong Kong by Shangri La
Hotel Jen Hong Kong Shangri-La
Jen Hong Kong Shangri-La
Hotel Hotel Jen Hong Kong by Shangri-La Hong Kong
Hong Kong Hotel Jen Hong Kong by Shangri-La Hotel
Hotel Hotel Jen Hong Kong by Shangri-La
Hotel Jen Hong Kong by Shangri-La Hong Kong
Traders Hotel Hong Kong by Shangri La
Hotel Jen Hong Kong
Hotel Jen Hong Kong by Shangri La
Hotel Jen Shangri-La
Jen Shangri-La

Frequently asked questions

Does JEN Hong Kong by Shangri-La offer free cancellation for a full refund?

Yes, JEN Hong Kong by Shangri-La does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JEN Hong Kong by Shangri-La?

Yes, there's a seasonal outdoor pool. Guests have pool access from 7:30 AM to 7:30 PM.

Are pets allowed at JEN Hong Kong by Shangri-La?

Sorry, pets aren't allowed.

Is parking offered on site at JEN Hong Kong by Shangri-La?

Yes. Parking spaces may be limited.

What are the check-in and check-out times at JEN Hong Kong by Shangri-La?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at JEN Hong Kong by Shangri-La and nearby?

JEN Hong Kong by Shangri-La has a seasonal outdoor pool and a 24-hour fitness centre.

Are there restaurants at or near JEN Hong Kong by Shangri-La?

Yes, Cafe Malacca offers Malaysian cuisine and ocean views.

What's the area around JEN Hong Kong by Shangri-La like?

JEN Hong Kong by Shangri-La is in Central & Western District, a short 2-minute walk from Shek Tong Tsui Terminus Tram Stop and 6 minutes' walk from University of Hong Kong. Travellers say that the hotel is in a great location.

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JEN Hong Kong by Shangri-La Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent location . Beautiful . Spacious water view hotel . Clean and modern n . Will come back again for sure
Gregory, 3-night trip

10/10 Exceptional

Engaged in Hong Kong
It was a lovely hotel. We got engaged and it was the perfect place.
Nick, 8-night trip

10/10 Exceptional

Very convenient, lots of eateries, stuff is good.
Anne, 6-night trip

10/10 Exceptional

Conveniently located with money exchange across the street. Lots of places to eat and shopping mall nearby
Geraldine, 1-night trip

10/10 Exceptional

Close to subway station, lots of eateries in the area.
Anne, 3-night trip

10/10 Exceptional

Wonderful stay
It's amazing, we were upgraded to a high-level with harbour view.
Man, 2-night trip

10/10 Exceptional

Handy location
Heather, 3-night trip

10/10 Exceptional

Short trip to HK
Nice view Quiet Convenient
Enoch, 3-night trip

10/10 Exceptional

Very comfortable
Robin, 3-night trip

2/10 Poor

Terrible
Smelled very bad. Bad shower and bad smell in bathroom
3-night trip

10/10 Exceptional

Still one of the best
Excellent staff, well-maintained property, great location
Mr M D, 7-night trip

8/10 Very good

Excellent location with easy access to the MTR and the trams. Rooms esp the bathrooms are in need of a refurb as looking a little tired. However, the beds were very comfortable.
8-night trip

10/10 Exceptional

Good value for money
Clara, 7-night trip

10/10 Exceptional

Friendly staff and great location.
Yuyao, 2-night trip

10/10 Exceptional

Service was excellent. Gilbert at the front desk was very helpful and kind and Jason at the. Luv Level lounge provided excellent service.
Nicholas William, 3-night trip

8/10 Very good

john
close to metro station. clean and good service
Rosalind, 1-night trip

10/10 Exceptional

Good reception and good service
Shoichi, 1-night trip

8/10 Very good

Wai is awesome
WAI is a terrific server who not only provides good suggestions on the bus to airport, he also Checked the time for me. He’s nice and gentle. You shall give him a raise.
TSUNGHUI, 2-night trip

10/10 Exceptional

Great location!
Chuck, 3-night trip

10/10 Exceptional

The subway (HKU Station - Island Line) is right beside the Hotel. There are a number of food options around. There's even a wet market restaurant nearby where you can enjoy great local food. The room is clean and has adequate space to have a comfortable stay.
Edrian, 3-night trip

8/10 Very good

Good base for exploring HK.
5 night-stay with family for exploring Hong Kong. Hotel is a good base with decent and clean rooms (small, but that is Hong Kong) and good service. When we flicked the "make up room" button on going down to breakfast, the room was always made up when we came back. Even though bathroom is small they managed to fit in a bathtub. No minibar but a small fridge which can be used for smaller items. Overall a good base for exploring HK island (HKU MTR is next door). Only thing which I found a bit sub-standard was the breakfast - not bad as such but quality could be better and there seemed to always be some cold items among those meant to be hot.
Thomas, 5-night trip

8/10 Very good

Well located in the western district. 2 minutes to the MTR station. Walking distance to the Harbour broad walk. Conditions of the hotel a bit dated. Can use some update.
Sau Ping, 1-night trip

10/10 Exceptional

The hotel reception apologized for the food left in the fridge by a previous guest, and was very happy to give us free use of the lounge and free breakfast. The drinks and food in the lounge were very good and the breakfast was excellent. The hotel staff was friendly and kind. The rooftop pool was wonderful. I would stay there again.
KAZUMI, 4-night trip

10/10 Exceptional

Enjoyed our stay at JEN Hong Kong! Super conveniently located beside HKU MTR Station. 7/11 right next door. Room was spacious and staff was great throughout our four night stay
Kelvin, 4-night trip

10/10 Exceptional

Helpful
The room was spacious, the quilt is too warm. JEN helped us to store our luggages for 4 nights until we came back from a short trip.
Man, 2-night trip

General property information

Breakfast
Available
Parking
Available
Airport Transfer
Available
Check-In Time
2:00 PM