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JEN Hong Kong by Shangri-La

4.0 star property
Hotel with restaurant, near Victoria Harbour

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JEN Hong Kong by Shangri-La

Seasonal outdoor pool
Executive lounge
Exterior detail
1 bedroom, in-room safe, desk, blackout curtains
Seasonal outdoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Children stay free
  • Fridge
  • Private bathroom
  • Separate bedroom
  • Premium TV channels
  • Daily housekeeping
The price is £114
includes taxes & fees
14 Jan - 15 Jan 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Harbour View Queen Room

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Harbour View Queen Room

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 21 sq m
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior City View Queen Room

Superior City View Queen Room | 1 bedroom, in-room safe, desk, blackout curtains

Superior City View Queen Room

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 Queen Bed, Mountain View

Club Room, 1 Queen Bed, Mountain View | 1 bedroom, in-room safe, desk, blackout curtains

Club Room, 1 Queen Bed, Mountain View

Highlights

Air conditioning
Club Lounge
Fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 Queen Bed, Harbour View

Club Room, 1 Queen Bed, Harbour View | 1 bedroom, in-room safe, desk, blackout curtains

Club Room, 1 Queen Bed, Harbour View

Highlights

Air conditioning
Club Lounge
Fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 21 sq m
  • Harbour view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Club Suite, 1 King Bed

Highlights

Air conditioning
Club Lounge
Fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City View Queen Room

Deluxe City View Queen Room | 1 bedroom, in-room safe, desk, blackout curtains

Deluxe City View Queen Room

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Harbour View Twin Room

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Harbour View Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 21 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior City View Twin Room

1 bedroom, in-room safe, desk, blackout curtains

Superior City View Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Twin Room, Harbour View

1 bedroom, in-room safe, desk, blackout curtains

Club Twin Room, Harbour View

Highlights

Air conditioning
Club Lounge
Fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 21 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

Similar properties

In-room safe, desk, laptop workspace, blackout curtains

ibis Hong Kong Central And Sheung Wan

Free WiFi
Restaurant
Connecting rooms available
Air conditioning
8.4 out of 10, Very good, (1370)
The price is £101
includes taxes & fees
12 Jan - 13 Jan 2025
ibis Hong Kong Central And Sheung Wan
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About the area

Map
508 Queens Road West, Western District, Hong Kong

What's nearby

  • University of Hong Kong - 6 min walk
  • Hong Kong - Macau Ferry Terminal - 2 min drive
  • Soho - 3 min drive
  • Lan Kwai Fong - 4 min drive
  • Hong Kong Convention and Exhibition Centre - 5 min drive

Getting around

  • Hong Kong International Airport (HKG) - 31 min drive
  • Hong Kong Wan Chai Station - 5 min drive
  • Hong Kong Austin Station - 5 min drive
  • Hong Kong Admiralty Station - 5 min drive
  • Shek Tong Tsui Terminus Tram Stop - 2 min walk
  • Whitty Street Depot Tram Stop - 3 min walk
  • Hill Road Tram Stop - 3 min walk

Restaurants

  • ‪Café Malacca 馬來一菜館 - ‬1 min walk
  • ‪麥當勞 - ‬1 min walk
  • ‪Itacho Sushi 板長壽司 - ‬1 min walk
  • ‪Chung Kee Dessert - ‬1 min walk
  • ‪14 South Lane - ‬2 min walk

About this property

JEN Hong Kong by Shangri-La

JEN Hong Kong by Shangri-La puts you a short five-minute drive from Hong Kong - Macau Ferry Terminal and Victoria Harbour. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Malacca, which serves Malaysian cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers like that it's only a short walk to public transportation: Shek Tong Tsui Terminus Tram Stop is 2 minutes away and Whitty Street Depot Tram Stop is 3 minutes.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

At a glance

Hotel size

  • 283 rooms
  • Arranged over 28 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Disposable plastic tableware and other plastic products are available at the front desk (surcharge).
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
  • This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms
  • Conference space (1033 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Cafe Malacca – This restaurant specialises in Malaysian cuisine and serves breakfast, lunch and dinner. Reservations are required.
Lobby Bar – This lobby lounge only serves light fare. Happy hour is offered. Open daily.
Club Lounge – This rooftop bar overlooks the ocean. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately HKD 238 for adults and HKD 238 for children

Renovations and closures

The following facilities or services will be unavailable from February 3 2025 to February 17 2025 (dates subject to change):
  • Swimming pool

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 7:30 PM
  • The seasonal pool is open from June to September
  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Also known as

Hong Kong Traders
Hong Kong Traders Hotel
Traders Hong Kong
Traders Hong Kong Hotel
Traders Hong Kong Shangri-La
Traders Hotel Hong Kong
Traders Hotel Hong Kong Shangri-La
Traders Hotel Shangri-La Hong Kong
Traders Shangri-La Hong Kong
Traders Shangri-La Hotel Hong Kong
Hotel Jen Hong Kong
Hotel Jen
Jen Hong Kong
Jen Hotel Hong Kong
Traders Hotel Hong Kong by Shangri La
Hotel Jen Hong Kong Shangri-La
Jen Hong Kong Shangri-La
Hotel Hotel Jen Hong Kong by Shangri-La Hong Kong
Hong Kong Hotel Jen Hong Kong by Shangri-La Hotel
Hotel Hotel Jen Hong Kong by Shangri-La
Hotel Jen Hong Kong by Shangri-La Hong Kong
Traders Hotel Hong Kong by Shangri La
Hotel Jen Hong Kong
Hotel Jen Hong Kong by Shangri La
Hotel Jen Shangri-La
Jen Shangri-La

Frequently asked questions

Does JEN Hong Kong by Shangri-La offer free cancellation for a full refund?
Yes, JEN Hong Kong by Shangri-La does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JEN Hong Kong by Shangri-La?
Yes, there's a seasonal outdoor pool. Guests have pool access from 7:30 AM to 7:30 PM. The swimming pool will be unavailable from February 3 2025 to February 17 2025 (dates subject to change).
Are pets allowed at JEN Hong Kong by Shangri-La?
Sorry, pets aren't allowed.
Is parking offered on site at JEN Hong Kong by Shangri-La?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at JEN Hong Kong by Shangri-La?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at JEN Hong Kong by Shangri-La and nearby?
JEN Hong Kong by Shangri-La has a seasonal outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near JEN Hong Kong by Shangri-La?
Yes, Cafe Malacca offers Malaysian cuisine and ocean views.
What's the area around JEN Hong Kong by Shangri-La like?
JEN Hong Kong by Shangri-La is in Central & Western District, a short 2-minute walk from Shek Tong Tsui Terminus Tram Stop and 20 minutes' walk from Victoria Harbour. Travellers say that the hotel is in a great location.

JEN Hong Kong by Shangri-La Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Robin, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very comfortable
Robin, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Richard, 1-night trip
Verified Hotels.com guest review

6/10 Good

Grace, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Excellent location with easy access to the MTR and the trams. Rooms esp the bathrooms are in need of a refurb as looking a little tired. However, the beds were very comfortable.
8-night trip with friends
Verified Hotels.com guest review

8/10 Very good

john
close to metro station. clean and good service
Rosalind, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Vincent, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Handy location
Heather, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Helen Kinh Nu, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Heather, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Short trip to HK
Nice view Quiet Convenient
Enoch, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Anette, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ricardo, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Helpful
The room was spacious, the quilt is too warm. JEN helped us to store our luggages for 4 nights until we came back from a short trip.
Man, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay
It's amazing, we were upgraded to a high-level with harbour view.
Man, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Still one of the best
Excellent staff, well-maintained property, great location
Mr M D, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Eleonore, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel reception apologized for the food left in the fridge by a previous guest, and was very happy to give us free use of the lounge and free breakfast. The drinks and food in the lounge were very good and the breakfast was excellent. The hotel staff was friendly and kind. The rooftop pool was wonderful. I would stay there again.
KAZUMI, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Just a 3mins walk from HKU station with 7-11 just by the station. Staff were incredibly polite and helpful, including the lifeguards at the swimming pool. Room was huge, modern and clean! highly recommended.
Jermaine, 2-night trip
Verified Expedia guest review

8/10 Very good

Generally is good
Sandy, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Alison, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

william, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very conveniently located next to HKU MTR station. The Deluxe Harbour view rooms are in the high floors and therefore avoid traffic noise from the street below. Rooms are clean and of a decent size. We stayed on two occasions between July and August for a total of 10 nights and were very happy with the hotel.
Simon, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Enjoyed our stay at JEN Hong Kong! Super conveniently located beside HKU MTR Station. 7/11 right next door. Room was spacious and staff was great throughout our four night stay
Kelvin, 4-night romance trip
Verified Expedia guest review

6/10 Good

Interior of the hotel is quite outdated. Blinds are yellowish. Services are quite good though.
7-night trip
Verified Hotels.com guest review

General property information

Breakfast
Available
Parking
Available
Airport Transfer
Available
Check-In Time
2:00 PM