8/10 Very good
Great location close to metro station and plenty of dining options. Staff were professional and friendly.
Tetiwa
Tetiwa, 2-night trip
JEN Hong Kong by Shangri-La
Hotel with restaurant, near Victoria Harbour
Nestled near Victoria Harbour, JEN Hong Kong by Shangri-La offers a vibrant retreat. Enjoy Malaysian cuisine at Cafe Malacca or unwind with dry cleaning/laundry services and express check-out. With high-speed WiFi, a 24-hour gym, and helpful multilingual staff this hotel is perfect for exploring the nearby Soho area.
Excellent
Popular amenities
- Parking available
- Bar
- Laundry facilities
Main amenities (12)
- Daily housekeeping
- Restaurants and bar/lounge
- Breakfast available
- 24-hour fitness centre
- Seasonal outdoor pool
- Room service
- Coffee shop/cafe
- Business centre
- Meeting rooms
- Limo/town car service
- 24-hour front desk
- Coffee/tea in a common area
Feel at home (6)
- Children stay free
- Fridge
- Private bathroom
- Separate bedroom
- Premium TV channels
- Daily housekeeping
£124
includes taxes & fees
26 Nov - 27 Nov
Why we love this property
Seasonal pool bliss
The seasonal outdoor pool at this hotel provides a refreshing escape during summer months. Pool lovers can dive in and cool off.
Flavourful indulgence
Malaysian cuisine shines at this hotel's restaurant. A cafe and bar offer additional options, while morning feasts await with buffet breakfast.
Room options
Check availability for these dates
Showing 8 of 8 rooms
Deluxe City View Queen Room
Exceptional
Highlights
Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
- 21 sq m
- City view
- Sleeps 2
- 1 Queen Bed
Deluxe Harbour View Queen Room
Wonderful
Highlights
Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
- 21 sq m
- Harbour view
- Sleeps 2
- 1 Queen Bed
Superior City View Queen Room
Excellent
Highlights
Air conditioning
Fridge
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Coffee/tea maker
- 21 sq m
- 1 bedroom
- City view
- Sleeps 2
- 1 Queen Bed
Club Room, 1 Queen Bed, Mountain View
Exceptional
Highlights
Air conditioning
Club Lounge
Fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
- 21 sq m
- Mountain view
- Sleeps 2
- 1 Queen Bed
Club Room, 1 Queen Bed, Harbour View
Highlights
Air conditioning
Club Lounge
Fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
- 21 sq m
- Harbour view
- Sleeps 2
- 1 Queen Bed
Deluxe Harbour View Twin Room
Very good
Highlights
Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
- 21 sq m
- Harbour view
- Sleeps 2
- 2 Single Beds
Superior City View Twin Room
Wonderful
Highlights
Air conditioning
Fridge
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
- 21 sq m
- City view
- Sleeps 2
- 2 Single Beds
Club Twin Room, Harbour View
Very good
Highlights
Air conditioning
Club Lounge
Fridge
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
- 21 sq m
- Harbour view
- Sleeps 2
- 2 Single Beds
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About the area
508 Queens Road West, Western District, Hong Kong
About this property
JEN Hong Kong by Shangri-La
JEN Hong Kong by Shangri-La puts you a short five-minute drive from Hong Kong - Macau Ferry Terminal and University of Hong Kong. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Malacca, which serves Malaysian cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers like that it's only a short walk to public transportation: Shek Tong Tsui Terminus Tram Stop is 2 minutes away and Whitty Street Depot Tram Stop is 3 minutes.
At a glance
Property amenities
Room amenities
Special features
Dining
Cafe Malacca – This restaurant specialises in Malaysian cuisine and serves breakfast, lunch and dinner. Reservations are required.
Lobby Bar – This lobby lounge only serves light fare. Happy hour is offered. Open daily.
Club Lounge – This rooftop bar overlooks the ocean. Reservations are required. Open daily.
Frequently asked questions
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JEN Hong Kong by Shangri-La Reviews
Excellent
9.0
Cleanliness
8.2
Location
9.0
Staff & service
8.6
Eco-friendliness
8.4
Property conditions & facilities
What guests liked
- The property is surrounded by many restaurants and offers easy access to various dining options. (13 reviews)
- The rooftop pool offered a beautiful view of the city and was a wonderful experience. (5 reviews)
- The gym is well-equipped and suitable for both cardio and strength training. (3 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staffRoomLocationBedRestaurantViewBathroomBusBreakfastSubway10/10 Exceptional
Staff was the best part — especially the bartender during Happy Hour — she was awesome. Also great buffet breakfast … super tasty
Michael
Michael, 2-night trip
8/10 Very good
Wonderful Stay
Conveniently located near MTR and surrounded by eateries. Not the most modern rooms but very clean and comfortable. An in-room Nespresso machine would have been great. Staff were helpful and cheerful throughout with special mention to Benjamin, Leon and Sharon.
Yvonne
Yvonne, 4-night trip
10/10 Exceptional
Very convenient location near mtr. Good food options nearby.
Johanna
Johanna, 4-night trip
10/10 Exceptional
Overall good
Michael
Michael, 3-night trip
10/10 Exceptional
We had an excellent stay at Jen hotel! It was very clean, accessible, and the entire staff are really nice and helpful, especially our room attendant Fei Fei!
Lily
10/10 Exceptional
Nice hotel
It was a nice stay friendly service and clean. I would stay there again.
Sally
Sally, 2-night trip
8/10 Very good
Good location, next to MTR station
Van Kiet
Van Kiet, 5-night trip
10/10 Exceptional
Excellent property with a fantastic Malaysian restaurant and great breakfast. Also very convenient to train station.
Zac
Zac, 4-night trip
10/10 Exceptional
Great location. Literally across from the subway HKU station. Friendly staff too! Highly recommended.
TIN-LEI
TIN-LEI, 5-night trip
8/10 Very good
Great location and stay! Staff was attentive and goes the mile to assist!
Joanna
Joanna, 8-night trip
10/10 Exceptional
Staff were very friendly and helpful at the front desk. Close to HKU MTR exit and the A10 airport bus stop.
Rosana
Rosana, 2-night trip
8/10 Very good
Hotel was easy to locate. Staff were friendly. While we encountered cockroaches in the hotel room, we informed the front desk staff, who acted swiftly and relocated us to another room that felt like an upgrade. Overall great experience. Thank you!
Yan Chit
Yan Chit, 1-night trip
10/10 Exceptional
All staff I met were really nice and the check-in/out procedure were smooth. I would like to use JEN again during my next trip!
Sayaka
Sayaka, 1-night trip
10/10 Exceptional
Fantastic staff and perfect location
Staff were amazing and the hotel location is literally 1 minute to the B2 HKU MTR station!
Verified traveller
8-night trip
6/10 Good
Clean
Laam
Laam, 12-night trip
10/10 Exceptional
Looking forward to our next visit!
Chris
Chris, 5-night trip
8/10 Very good
Yes, I like it. Near to MTR stations and many good restaurants around it.
Tuan
Tuan, 7-night trip
10/10 Exceptional
Engaged in Hong Kong
It was a lovely hotel. We got engaged and it was the perfect place.
Nick
Nick, 8-night trip
10/10 Exceptional
Clean, decent size rooms for HK, nice bar space on the top floor, really great staff. Super close to the station - very convenient.
nobuyuki
nobuyuki, 2-night trip
10/10 Exceptional
This property provided a great experience to a weary traveller. The room was great and the staff were excellent.
Karin
Karin, 2-night trip
10/10 Exceptional
Good reception and good service
Shoichi
Shoichi, 1-night trip
10/10 Exceptional
Very comfortable
Robin
Robin, 3-night trip
8/10 Very good
Hotel condition and service are good. Only drawback would be it is located a bit far from central business area.
John
John, 3-night trip
10/10 Exceptional
The subway (HKU Station - Island Line) is right beside the Hotel. There are a number of food options around. There's even a wet market restaurant nearby where you can enjoy great local food. The room is clean and has adequate space to have a comfortable stay.
Edrian
Edrian, 3-night trip
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