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Luxury hotel with 3 restaurants, connected to a shopping centre, near Victoria Harbour
Overall is good except waited an hours for check in after few times chasing. Endup the…
Feb 5, 2021
It's OK....
Jun 25, 2020
This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
Self-parking costs HKD 600 per night
Buffet breakfast is offered for an extra charge of HKD 248 for adults and HKD 150 for children (approximately)
Babysitting/childcare is available for an extra charge
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Pool access available from 7:00 AM to 8:00 PM.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Was nice to stay
3 night family trip, May 27, 2020
Verified Hotels.com guest review
We spent 45mins for check in. Rather than that, everything is perfect.
Kayan, 1 night trip, May 15, 2020
Verified Hotels.com guest review
A stone's throw from Causeway Bay, this hotel is a haven of modernity and tranquillity, just like the newly developed waterfront area around it. The management has left no stone unturned in creating elegant and functional rooms where no requirement is overlooked and no comfort oversighted. Everything not just looks new but works well and the spotless cleanliness compliments the bright & airy ambience the windows lend to a roomy interior with the harbour views a very welcome bonus. Rounded off by superb staff with a special mention to Angus who went beyond the call of duty to make our stay special indeed. A gem of a bargain at this price point.
2 night family trip, Dec 30, 2019
Verified Hotels.com guest review
Great hotel, although VIP access did not count much on this occasion, the hotel was great. Only negative, was that we requested a late checkout which we paid for ($600HKD) but the cleaning staff where waiting outside our room (noisy) until we left at 1800.
1 night family trip, Dec 23, 2019
Verified Expedia guest review
The hotel is very clean and modern. The area around the hotel is quite interesting as it gives another view of Hong Kong Island. The shower and bed are very comfortable. Staff where a bit “dry”, which I’m guessing some other travellers wouldn’t mind. We asked for late checkout on our last night (6 PM) as we had a flight at 11PM, and we where charged $600 HKD approx, which would’ve been OK, except the cleaning ladies started talking and yelling outside of our room since 9AM. They kept the cleaning cart in front of our door all the time until we checked out which didn’t make a very relaxing experience. Other than that, the hotel was OK although we didn’t really get many benefits for it being a VIP Access hotel.
2 night romance trip, Dec 21, 2019
Verified Expedia guest review
Very satisfied with all aspects of the stay, including what they've provided us for our stay with a toddler - baby bath tub, baby bottle warmer, baby cot, baby shower / shampoo kit, etc... Thank you!
Fiona, 7 night family trip, Dec 12, 2019
Verified Hotels.com guest review
Its such a clean place and 5* standard
Quynh, 1 night trip with friends, Dec 2, 2019
Verified Hotels.com guest review
The overall service was courteous and the duty manager, Daniel Wong, was quick to resolve our issues.
3 night family trip, Nov 28, 2019
Verified Expedia guest review
Excellent hotel in a good location. Check in and out was a little slow but otherwise good. Highly recommended
2 night business trip, Nov 19, 2019
Verified Expedia guest review
Great stay and was offered a upgrade with a harbour view as it was our wedding night. We had other wedding guest stay and had a lovely time. Pool was incredible. Service was friendly though a Happy Honeymoon cake was sent to our parents room instead of ours.
1 night trip, Nov 16, 2019
Verified Hotels.com guest review
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