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Smartflats - Pacific

3.0 star property
City centre hotel within walking distance of Brussels Christmas Market

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Smartflats - Pacific

Exclusive Room, 1 Queen Bed, Non Smoking | Soundproofing, iron/ironing board, free WiFi, bed sheets
Design Room, 1 Double Bed | Soundproofing, iron/ironing board, free WiFi, bed sheets
Standard Room, 1 Double Bed | Bathroom | Hair dryer, towels
Exterior
Premium Room, 1 Queen Bed | Soundproofing, iron/ironing board, free WiFi, bed sheets

Reviews

7.2 out of 10

Good

Popular amenities

  • Laundry facilities
  • Non-smoking
  • Free WiFi

Main amenities (4)

  • Room service
  • Limo/town car service
  • Multilingual staff
  • Luggage storage

Feel at home (4)

  • Television
  • Laundry service
  • Soundproofed rooms
  • Hairdryer

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | View from room

Superior Room, 1 Queen Bed

Highlights

Balcony
Soundproofed
Heating
Flat-screen TV
Clothes dryer
Hairdryer
Private bathroom
Satellite channels
  • 16.5 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed

Highlights

Soundproofed
Heating
Flat-screen TV
Clothes dryer
Hairdryer
Private bathroom
Satellite channels
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for City Room, 1 Queen Bed, Non Smoking

City Room, 1 Queen Bed, Non Smoking | View from room

City Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Heating
Flat-screen TV
Clothes dryer
Hairdryer
Private bathroom
Satellite channels
Wardrobe
  • 12.5 sq m
  • Sleeps 2
  • 1 Queen Bed

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Refrigerator
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About the area

Map
Rue Antoine Dansaert 57, Brussels, 1000

What's nearby

  • Brussels Christmas Market - 4 min walk - 0.4 km
  • La Grand Place - 6 min walk - 0.5 km
  • Manneken Pis Statue - 9 min walk - 0.8 km
  • Royal Palace of Brussels - 19 min walk - 1.6 km
  • Tour & Taxis - 20 min walk - 1.7 km

Getting around

  • Brussels Airport (BRU) - 27 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 51 min drive
  • Antwerp (ANR-Antwerp Intl.) - 55 min drive
  • Brussels Central Station - 12 min walk
  • Brussels-Chapel Station - 15 min walk
  • Brussels-Congress Station - 18 min walk
  • Bourse-Beurs Station - 4 min walk
  • Sainte Catherine-Sint Katelijne Station - 5 min walk
  • Porte de Flandre - Vlaamsepoort - 8 min walk

Restaurants

  • ‪Noordzee - Mer du Nord - ‬2 min walk
  • ‪De Markten - ‬1 min walk
  • ‪De Markten - ‬1 min walk
  • ‪NONA Pasta - ‬3 min walk
  • ‪Fin de Siècle - ‬2 min walk

About this property

Smartflats - Pacific

When you stay at Smartflats - Pacific, you'll be in a great location, within a short 10-minute walk of Brussels Christmas Market and La Grand Place. Also, Tour & Taxis and Avenue Louise are within a short drive. Public transportation is only a short walk: Bourse-Beurs Station is 4 minutes and Sainte Catherine-Sint Katelijne Station is 5 minutes.

Languages

Dutch, English, French, Italian, Portuguese, Spanish

At a glance

Hotel size

  • 13 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • Guests must contact the property for check-in information
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Room service (limited hours)

What to do

  • Bike rentals nearby

Services

  • Limo or town car service
  • Laundry service
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower

Room amenities

Be entertained

  • 80-cm flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating
  • Iron/ironing board (on request)
  • Dryer

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.24 per room, per night

Optional extras

  • Late checkout can be arranged for an extra charge of EUR 25 (subject to availability)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts major credit cards. Cash is not accepted.

Also known as

Pacific Café Brussels
Pacific Café Hotel
Pacific Café Hotel Brussels
Smartflats Pacific
Pacific Café Hotel
Smartflats - Pacific Hotel
Smartflats - Pacific Brussels
Smartflats - Pacific Hotel Brussels

Frequently asked questions

Does Smartflats - Pacific offer free cancellation for a full refund?
Yes, Smartflats - Pacific does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Smartflats - Pacific?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Smartflats - Pacific?
Sorry, there's no on-site parking at Smartflats - Pacific.
What are the check-in and check-out times at Smartflats - Pacific?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 25 (subject to availability).
Is there an on-site casino at Smartflats - Pacific?
No, this hotel doesn't have a casino, but Grand Casino Brussels (6-min walk) is nearby.
What is there to do at Smartflats - Pacific and nearby?
Have fun during the warmer months with activities nearby such as cycling.
What's the area around Smartflats - Pacific like?
Smartflats - Pacific is in Lower Town, a short 4-minute walk from Bourse-Beurs Station and 6 minutes' walk from La Grand Place.

Smartflats - Pacific Reviews

Reviews

7.2

Good

8.0/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

7.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Fair

THANH, 1-night trip
Verified Hotels.com guest review

4/10 Fair

THANH, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Hotels.com guest review

2/10 Poor

Stay away from this place, all pics are wrong, bathroom smells terrible, sink clogged, no tv remote control
Jose, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location and easy access. However my room was on the top floor and the floor was very warped. The floor buckled about 6 inches high, a huge tripping issues which i tripped on several times but thankfully caught myself before falling. Very dangerous in the night, so i left the light on all night. They need to takecare of this asap. I was shocked they could even rent a room like that.
Jean, 1-night trip
Verified Expedia guest review

2/10 Poor

Terrible time
Horrible experience. Never again. No customer service. Calling 5 to 6 times and no answer Did not get a key card for the light so I hardly saw anything. Have to use my.mobile Never again and be aware
Maximiliano, 1-night business trip
Verified Hotels.com guest review

6/10 Good

The place was clean and very conveniently located in central Brussels. Two issues: 1. the website said I would get the access codes 1-week before arriving. When they didn't come I queried and was told it would be 2-days before arrival. When they didn't come I was told it would be 1-day before arrival. Since I was leaving for Brussels on that day, it was very anxiety-producing. The access codes did arrive on the day I left. The managers need to get their information straight and 1-day before is unacceptable. 2. The wifi was very poor, even for email. I wouldn't stay there again because of that.
Mort, 3-night business trip
Verified Expedia guest review

8/10 Very good

Jessie James, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Overall a great location. The room was good and comfortable. I would have given it 5 stars but the room access information was incorrect causing confusion and a delay in getting into the room, as well as addirional cost for international phone calls and data. They had given me a 'keybox' code, of which there are several outside and inside. The code did not work on any of them. After contacting them rhey indicated that the code was to be entered on the door handle which had tiny little buttons that were easy to miss. The other star was lost due some of the power receptacles and lights in the room not working.
Jamie, 4-night trip
Verified Expedia guest review

4/10 Fair

The property was generally in good shape, but two major factors made it a bad experience. First the wifi was completely unusable. Second, the window blinds did not work, and the shower door directly faces the window, with fully transparent glass and no curtain, so neighboring buildings can see everything.
Nolan, 1-night romance trip
Verified Expedia guest review

8/10 Very good

La pieza estaba muy limpia..
maria, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Abdulla, 1-night trip
Verified Hotels.com guest review

2/10 Poor

This is not a hotel. It’s an apartment that is used as a hotel. No elevator (6 floors), no actual lobby or person, person who manages the support email is not very responsive. Sent email showing the broken bed and I’m still waiting for a reply on what to do. Luckily, I was able to get Orbitz to relocate me to a real hotel. Save your money and go elsewhere. NH Hotel Arenberg is a great option.
Bengt, 5-night trip
Verified Orbitz guest review

6/10 Good

This property is located in a perfect area. The shower however was broken and only had scalding hot water. There was also a thermostat for AC but it was not working, luckily the windows open at night are helpful. We notified the property and had a technician come for the shower, but nothing was done after that and we weren’t communicated with after he left. we had to use water bottles with sink water to shower just so we didn’t burn ourselves. Every other aspect of the property was great minus this problem!
Mary, 2-night romance trip
Verified Expedia guest review

6/10 Good

Jennifer, 2-night trip
Verified Expedia guest review

4/10 Fair

Isandre, 2-night trip
Verified Expedia guest review

2/10 Poor

Kyriakos, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Flat was as needed but more lighting would have been good and ac was not working
Verified Expedia guest review

4/10 Fair

The unit was nice. Eco-friendly, yes, didn't even have lights in the bathroom. Had to move a lamp to the bathroom for light. Called for assistance, received a call back, but nothing was done. I guess that's what eco-friendly is all about.
Coe, 2-night family trip
Verified Expedia guest review

2/10 Poor

Michael, 1-night trip
Verified Expedia guest review

8/10 Very good

Justin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Liam, 2-night trip
Verified Hotels.com guest review

4/10 Fair

A/C was broken, shower was broken and we didn’t receive and explanation, fix or compensation.
Pedro, 2-night family trip
Verified Expedia guest review

8/10 Very good

Good place
The room is clean and location is very good. It is right in the center, close to restaurants and entertainment. The problem was to check in as there is no person on site. They send you a code and i got mine in the email spam. We had to call the place using expensive roaming rates. Also be aware luggage storage is in the different location, you have to walk 30 mins with luggage to get to the place.
2-night trip
Verified Hotels.com guest review

4/10 Fair

No hot water for entire 3 days we were there. Nearly impossible to contact management. They hung up on me when I finally contacted them. Did not respond to email asking for refund.
Matthew, 2-night trip
Verified Expedia guest review