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Fairmont Yangcheng Lake

Photo gallery for Fairmont Yangcheng Lake

Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Premium bedding, Select Comfort beds, minibar, in-room safe
Premium bedding, Select Comfort beds, minibar, in-room safe

Overview of Fairmont Yangcheng Lake

UNESCO Sustainable Travel Pledge

Fairmont Yangcheng Lake

5-star property
Luxury hotel with 3 restaurants, near Yangcheng Lake

9.0/10 Superb

29 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
The price is £146
Price available on 28/1/2023
Map
No. 3668 West Ma'anshan Road, Kunshan, Suzhou, Jiangsu, 215300

Room options

About this area

What's nearby

  • In Kunshan

Getting around

  • Wuxi (WUX-Shuofang) - 38 min drive
  • Pudong International Airport (PVG) - 75 min drive
  • Suzhou Railway Station - 21 min drive
  • Yixing High-Speed Railway Station - 29 min drive
  • Suzhou North Station - 31 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Starbucks - 8 min drive
  • Jiale International Business Hotel - 11 min drive
  • 华莱士 - 11 min drive
  • 肥叔锅贴 - 12 min drive
  • 沙士比包子 - 12 min drive

About this property

Fairmont Yangcheng Lake

A great choice for a stay in Suzhou, Fairmont Yangcheng Lake features a free water park and offers an airport shuttle (available 24 hours) for CNY 900 per vehicle. You can visit the spa to be pampered with massages, body treatments or hydrotherapy, and Yi Feng Court, one of 3 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool and an outdoor pool. The helpful staff and location get good marks from fellow travellers.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 199 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • Pets stay for free
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle (available 24 hours)*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–noon
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's club (surcharge)
  • Free water park access
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Yoga classes
  • Basketball
  • Volleyball
  • Rock climbing
  • Fishing
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting room
  • Conference space (23672 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • An indoor pool
  • Free water park
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Selected Comfort mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Willow Stream has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include massages and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Dining

Yi Feng Court – This restaurant specialises in international cuisine and serves lunch and dinner. Reservations are required.
Essence – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Reservations are required. Open daily.
Luwei – This lobby lounge specialises in international cuisine and only serves light fare. Open daily.
Curve Bar – On-site bar. Open selected days.
Wugu – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 161 for adults and CNY 81 for children (approximately)
  • Airport shuttle service is offered for an extra charge of CNY 900 per vehicle (one-way)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for CNY 230.0 per night
  • Children's club access is available for an extra charge
  • Airport shuttle service for children up to age 12 costs CNY 900 (one-way)

Pool, spa, & gym (if applicable)

  • Guests under 17 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Fairmont Yangcheng
Fairmont Yangcheng Hotel
Fairmont Yangcheng Hotel Kunshan Lake
Fairmont Yangcheng Lake Kunshan
Yangcheng
Fairmont Yangcheng Lake Hotel Suzhou
Fairmont Yangcheng Lake Hotel
Fairmont Yangcheng Lake Suzhou
Fairmont Yangcheng Lake
Fairmont Yangcheng Lake Hotel
Fairmont Yangcheng Lake Suzhou
Fairmont Yangcheng Lake Hotel Suzhou

Frequently asked questions

Does Fairmont Yangcheng Lake offer free cancellation for a full refund?
Yes, Fairmont Yangcheng Lake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Fairmont Yangcheng Lake?
As of 27 Jan 2023, prices found for a 1-night stay for 2 adults at Fairmont Yangcheng Lake on 28 Jan 2023 start from £146, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Fairmont Yangcheng Lake?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Fairmont Yangcheng Lake?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Fairmont Yangcheng Lake?
Yes, pets stay free.
Is parking offered on site at Fairmont Yangcheng Lake?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Fairmont Yangcheng Lake?
Yes, an airport shuttle is available. The charge is CNY 900 per vehicle one-way.
What are the check-in and check-out times at Fairmont Yangcheng Lake?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Fairmont Yangcheng Lake and nearby?
Have fun with on-site activities such as fishing and rock climbing, and practise your swing on the tennis courts. Additional recreation on-site includes basketball, volleyball and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Fairmont Yangcheng Lake also has 3 bars, an outdoor pool and a 24-hour fitness centre, as well as a sauna, a picnic area and a garden.
Are there restaurants at or near Fairmont Yangcheng Lake?
Yes, there are 3 on-site restaurants, featuring international cuisine. Nearby restaurants include Starbucks (4.6 mi), Jiale International Business Hotel (6.6 mi) and 华莱士 (7.4 mi).
What's the area around Fairmont Yangcheng Lake like?
Fairmont Yangcheng Lake is located on the waterfront in Kunshan, a short 1-minute walk from Yangcheng Lake. Travellers say that this hotel is in a good location.

Reviews

9.0

Superb

9.3/10

Cleanliness

9.0/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

10/10 Exceptional

Laura, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Staff needs better training
Overall services is not too bad, but not up to Fairmont standard. The hotel is on the lake side with good scenery, but not convenient if you don't drive.
Hung Fai, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Kunshan trip
Great hotel. Nice service. Wish was there on a vacation. And wish staff spoke better English
vedant, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Wonderful experience, my only complaint was it seemed like we were there off-season or something. The outdoor pool and water recreation facilities were closed, not sure why. Everything else was great and I especially enjoyed some wonderful massages. I would definitely recommend.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent Hotel/Beautiful Location
It is an excellent hotel. The staff were extremely pleasant and helpful. The lakeside location is beautiful. It is just a wonderful place to stay.
Verified Hotels.com guest review

10/10 Exceptional

Awesome hotel
We went to Suzhou to see old friends and stayed at the lovely Fairmont. We were only there for one night but would love to come back and stay longer.
Verified Hotels.com guest review

10/10 Exceptional

Great lakeside hotel
This hotel and the staff deserves 5 stars. From the start I was made to feel welcome. The accommodation was spacious and comfortable. Tea and coffee making facilities in the room. I enjoying the honey harvest, and rode one of the hotel bicycles around their park, along the lake shore and through the organic farm. Dinner was excellent. I also had a couple of spa treatments which were very relaxing. Watch out for the 15% service charge. I feel this is the only thing the management should realise is not a good thing. I've stayed in a few good hotels that don't sneak a service charge on top of an already expensive room and other charges. It's unnecessary.
Verified Hotels.com guest review

8/10 Very good

Yangcheng FISH farm lake and expensive food
The hotel is beautiful in a scenic location on lakefront. The view of the lake is nice, but the lake itself is nothing but a large fish farm as far as the eyes can see almost the entire lake. Every morning the lake is filled with fishing wooden boats. Room rate during my stay was nice, but food is expensive in the 2 restaurants. Unfortunately there is no nearby walking-distance restaurant to go for dinner. A small cup of Tom Yum soup with 1 shrimp, mussel, and few pieces of squid cost 78RMB while green tea after the meal costs 40RMB. I was stuck at the hotel using the 2 high-priced restaurants for the few nights. I will stay at other hotels next time back in the area.
Verified Hotels.com guest review

4/10 Fair

5 star Hotel with 1 star service
The Hardware is excellent but typically Chinese management. The service do not match up. The cleaning lady would just open the door without knocking. I have been there several time for business and believe their service were better at high season.
Verified Hotels.com guest review

10/10 Exceptional

Very good place to family
The hotel is near by the Yang Chen lake and the view is beautiful.
Verified Hotels.com guest review