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1 room, 2 adults

The Upper House

5-star5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Fridge
Pacific Place, 88 Queensway, Central, Hong Kong, Hong Kong SAR

Luxury hotel with restaurant, near Pacific Place
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Fridge
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The property is at its finest by the design and its location at Pacific place which you…Jul 8, 2019
  • The view of the harbour from my room on 47th floor was stunning. Beautiful and thoughtful…Mar 3, 2019

The Upper House

from £316
  • Studio, View
  • Studio 70 Harbour View
  • Studio, View
  • Studio 80 Harbour View
  • Suite, Harbour View

What’s around The Upper House

Landmarks

  • In Central
  • Victoria Harbour - 12-minute walk
  • Hong Kong Convention and Exhibition Centre - 18-minute walk
  • Lan Kwai Fong - 19-minute walk
  • Soho - 23-minute walk
  • Hong Kong - Macau Ferry Terminal - 30-minute walk
  • Pacific Place - 1-minute walk
  • Hong Kong Park - 10-minute walk

Getting around

  • Hong Kong (HKG-Hong Kong Intl.) 39-min drive
  • Hong Kong Admiralty Station 8-min walk
  • Hong Kong Wan Chai Station 11-min walk
  • Hong Kong Central Station 15-min walk
  • Hong Kong Station 19-min walk
  • Airport pick-up service

At a glance

Key facts

Hotel size

  • This hotel has 117 rooms
  • This hotel is arranged over 49 floors

Arriving/leaving

  • Check-in time 2:00 PM-5:30 AM
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Free bicycles on site
  • Fitness facilities
Working away
  • Business centre
  • Conference space
  • Conference space size (feet) - 1238
  • Conference space size (meters) - 115
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2009
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Hindi
  • Italian
  • Korean

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Frette Italian sheets
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Pay films
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Cafe Gray Deluxe – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner.

The Upper House’s small print

Also known as

  • Upper House Hotel Hong Kong
  • The Upper House Hotel
  • The Upper House Hong Kong
  • The Upper House Hotel Hong Kong
  • Upper House Hotel
  • Upper House Hong Kong
  • Upper House
  • The Upper House Hong Kong
  • The Upper House Hotel Hong Kong
  • The Upper House Hotel
  • The Upper House Hong Kong
  • The Upper House Hotel Hong Kong

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

For transfers, guests must contact the property 72 hours prior to arrival on the number on the booking confirmation.

Optional extras

Self-parking costs HKD 800 per day

Valet parking costs HKD 800 per day

Rollaway beds are available for HKD 880.0 per night

Breakfast costs between HKD 250 and HKD 300 per person (approximately)

Airport shuttle service is offered for an extra charge of HKD 1200 per vehicle

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Upper House

  • Does The Upper House offer free cancellation for a full refund?
    Yes, The Upper House does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at The Upper House?
    Yes. Self-parking costs HKD 800 per day. Valet parking costs HKD 800 per day.
  • Are pets allowed at The Upper House?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at The Upper House?
    You can check in from 2:00 PM to 5:30 AM. Check-out time is noon.
  • Are there restaurants at or near The Upper House?
    Yes, there's an on-site restaurant that serves Modern European cuisine. Nearby restaurants include Dim Sum Library (1-min walk), Lobster Bar & Grill (2-min walk) and Classified (6-min walk).
  • Is an airport shuttle service offered by The Upper House?
    Yes, a shuttle from the airport to the hotel is available. The charge is HKD 1200 per vehicle.

Recent reviews

Exceptional 9.6 From 108 reviews

Very good 8.0
Nice staycation
Nice and decent hotel but the service was just mediocre. Breakfast was soso too but the room is spacious and love the bathroom
hk1 night trip
Fair 4.0
Food standard dropped a lot. staff is a bit green on reception. Reservation with hotel.com was disconnected. No record on reservations even with conformation number. The names reserved on the hotel.com do not show up correctly on the hotel.com confirmation. Which leads to the hotel cannot check me in and could not find the reservation and asked a lot of questions which gave me an impression that I am a low end guest and come for a bargain deal. It is not just the property management but also hotel.com responsible to make sure I am being looked after well. Your company should look into what happen and review yourself instead of just ask me to review the hotel.
siu wah eddie, hk4 night family trip
Exceptional 10.0
An Awesome Stay, So Sad to Leave...
We stayed 4 nights for Christmas, and it was an amazing and pleasurable stay. The hotel staff led by Renee were amazing, and couldn't do enough for us. The personal touches and attention made our stay memorable and I would definately recommend. We can't wait to return.
Brian Scott, sg4 night trip
Exceptional 10.0
First time
First stay at the Upper House, it was incredible.
Timothy, hk1 night trip
Exceptional 10.0
Must stay here
We had the best time at the Upper House. The entire team, especially Patrick, took great care of us. The service was top-notch. The rooms were incredibly spacious, well-designed, and clean.
Hannah, us2 night family trip
Exceptional 10.0
Pleasant stay in HK
Everything was good. Free drinks and snacks. Very spacious room and great view up at the 47th floor. Just need a scale in the room and a bit more light in the escalator area between ground and first floor to make it perfect.
sg4 night business trip
Exceptional 10.0
Amazing!!
The staff there were just simply amazing and the place itself has a really great fit out. Bathrooms are amazing, the room service food was absolutely delicious.
Sabri, au2 night family trip
Exceptional 10.0
Top notch
Excellent experience from start to finish. Proximity to Wan Chai shopping and Bowen Road Fitness Trail were pluses. The views and cocktails from Cafe Gray were memorable!
Chadwick, us2 night romance trip
Exceptional 10.0
Nicely done House series, very comfortable and convenient
hk1 night romance trip
Exceptional 10.0
Amazing stay in HK
Everything was really good. Thank you
Hoyoon, kr1 night romance trip

The Upper House

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