Hotel Arenas offers a great location, putting you within a short 10-minute walk of Mahahual Beach. Other highlights include a children's pool and a garden.
Languages
English, Spanish
At a glance
Hotel size
6 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 5:30 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
Free uncovered on-site self-parking
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Travelling with children
Children's pool
What to do
On a private beach
Beach club (surcharge)
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Facilities
Garden
Room amenities
Home comfort
Air conditioning
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Toilet paper
More
Housekeeping (on request)
Fees & policies
Optional extras
Late check-in between 11:30 AM and 1:30 PM can be arranged for an extra charge of MXN 300
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Arenas Hotel
Hotel Arenas Mahahual
Hotel Arenas Hotel Mahahual
Frequently asked questions
Does Hotel Arenas offer free cancellation for a full refund?
Yes, Hotel Arenas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Arenas?
Yes, there's a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Arenas?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Arenas?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Arenas?
Check-in start time: 3:00 PM; check-in end time: 5:30 PM. Check-out time is 11:00 AM.
What is there to do at Hotel Arenas and nearby?
Hotel Arenas has a private beach and a garden.
What's the area around Hotel Arenas like?
Hotel Arenas is located a short 8-minute walk from Mahahual Beach.
Hotel Arenas Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.2/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
24 Nov 2024
Me parece un lugar muy tranquilo y muy bien atendido servicial y con muy buenas vistas desde su habitacion
Fernando
Fernando, 4-night trip
Verified Expedia guest review
8/10 Very good
9 Nov 2024
La ubicación es algo bueno porque te ofrece privacidad en la playa pero está alejada del centro del pueblo, aunque se puede ir caminando en la noche.
Es necesario que inviertan en el mantenimiento, las toallas y cortinas estaban rotas. El baño no tiene cortina y los lugares para poner toallas ya no existen. El jabón y papel de baño es de muy baja calidad. Las puertas se atoraban. Los camastros y sombras de playa están completamente descuidados.
Lo único que lo hace llevadero es la ubicación frente al mar y la atención de su personal.
MA CELIA
MA CELIA, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Oct 2024
El servicio por parte de todo el personal fue excelente, todos muy amables y atentos, el hotel tiene buen equilibrio en cuanto a costo y lo que ofrece
Carolina
Carolina, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
16 Sept 2024
valentin l
valentin l, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
14 Aug 2024
No me dejaron usar la alberca al otro dia despues que le agregaron quimicos y tampoco me dejaron hospedarme otro dia. Todo esto mediante los trabajadores del hotel ya que el.encargado nunca estuvo presente para dar la cara.