Hotel Arenas

2.0 star property
Hotel with private beach, near Mahahual Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Arenas

Exterior
Front of property
Front of property
Standard Double Room, Balcony, Beach View | Terrace/patio
Standard Double Room, Balcony, Beach View

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Non-smoking
  • Air conditioning
  • Free parking
  • Free WiFi
Main amenities
  • Housekeeping (on request)
  • On a private beach
  • Beach club on site
  • Children's pool
  • Air conditioning
  • Garden
  • Concierge services
  • Limited hour front desk
  • Tour/ticket assistance
Feel at home
  • Children's pool
  • Private bathroom
  • Garden
  • Free self-parking

Room options

Standard Double Room, Balcony, Beach View

Highlights

Balcony
Air conditioning
Private bathroom
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Malecón Km 2.3, Mahahual, QROO, 77976

What's nearby

  • Mahahual Beach - 8 min walk
  • Mahahual Lighthouse - 3 min drive
  • Dolphin Discovery - 7 min drive
  • Maya Water Park - 7 min drive
  • Maya Chan Beach - 11 min drive

Restaurants

  • ‪The Krazy Lobster - ‬18 min walk
  • ‪Malecon 21 - ‬10 min walk
  • ‪Yaya Beach - ‬14 min walk
  • ‪Nohoch Kay - ‬10 min walk
  • ‪Machos Bar - ‬6 min walk

About this property

Hotel Arenas

Hotel Arenas offers a great location, putting you within a short 10-minute walk of Mahahual Beach. Other highlights include a children's pool and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 6 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 5:30 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 11:30 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Travelling with children

  • Children's pool

What to do

  • On a private beach
  • Beach club (surcharge)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance

Facilities

  • Garden

Room amenities

Home comfort

  • Air conditioning

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

More

  • Housekeeping (on request)

Fees & policies

Optional extras

  • Late check-in between 11:30 AM and 1:30 PM can be arranged for an extra charge of MXN 300

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Arenas Hotel
Hotel Arenas Mahahual
Hotel Arenas Hotel Mahahual

Frequently asked questions

Does Hotel Arenas offer free cancellation for a full refund?
Yes, Hotel Arenas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Arenas?
Yes, there's a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Arenas?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Arenas?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Arenas?
Check-in start time: 3:00 PM; check-in end time: 5:30 PM. Check-out time is 11:00 AM.
What is there to do at Hotel Arenas and nearby?
Hotel Arenas has a private beach and a garden.
What's the area around Hotel Arenas like?
Hotel Arenas is located a short 8-minute walk from Mahahual Beach.

Hotel Arenas Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Me parece un lugar muy tranquilo y muy bien atendido servicial y con muy buenas vistas desde su habitacion
Fernando, 4-night trip
Verified Expedia guest review

8/10 Very good

La ubicación es algo bueno porque te ofrece privacidad en la playa pero está alejada del centro del pueblo, aunque se puede ir caminando en la noche. Es necesario que inviertan en el mantenimiento, las toallas y cortinas estaban rotas. El baño no tiene cortina y los lugares para poner toallas ya no existen. El jabón y papel de baño es de muy baja calidad. Las puertas se atoraban. Los camastros y sombras de playa están completamente descuidados. Lo único que lo hace llevadero es la ubicación frente al mar y la atención de su personal.
MA CELIA, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

El servicio por parte de todo el personal fue excelente, todos muy amables y atentos, el hotel tiene buen equilibrio en cuanto a costo y lo que ofrece
Carolina, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

valentin l, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

No me dejaron usar la alberca al otro dia despues que le agregaron quimicos y tampoco me dejaron hospedarme otro dia. Todo esto mediante los trabajadores del hotel ya que el.encargado nunca estuvo presente para dar la cara.
Erick, 1-night family trip
Verified Expedia guest review