Empress Inn and Suites by The Falls

2.0 star property
Victorian hotel with restaurant, connected to the convention centre, near Clifton Hill

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Photo gallery for Empress Inn and Suites by The Falls

Restaurant
Reception
Balcony
Exterior
Standard two queen  | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Empress Inn and Suites by The Falls offers a welcoming atmosphere near Clifton Hill. Unwind with WiFi, enjoy the manager's reception, or have fun at the nearby Fallsview Indoor Waterpark. Guests praise this hotel for its value and location.

Reviews

6.0 out of 10
Good

Popular amenities

  • Airport transfer
  • Childcare
  • Bar
  • Laundry facilities
  • 24/7 front desk
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Self parking
  • Room service
  • Babysitting
  • Airport shuttle
  • Limo/town car service
  • 24-hour front desk
  • Car hire on-site
  • Front desk safe
  • ATM/banking services
  • Vending machine

For families (6)

  • Children stay free
  • Babysitting services
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is £43
includes taxes & fees
7 Aug - 8 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Fridge
HDTV
  • Sleeps 3
  • 1 King Bed

Standard Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Fridge
HDTV
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Fridge
HDTV
  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Washer/dryer
  • Sleeps 6
  • 3 Queen Beds

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About the area

Map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3

What's nearby

  • Skylon Tower - 6 min walk - 0.6 km
  • Clifton Hill - 6 min walk - 0.6 km
  • Fallsview Casino - 10 min walk - 0.9 km
  • Casino Niagara - 11 min walk - 1.0 km
  • Fallsview Indoor Waterpark - 13 min walk - 1.1 km

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 22 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 38 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 83 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Niagara Falls Station - 6 min drive
  • Niagara Falls Station - 13 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Kelsey's - ‬8 min walk
  • ‪Antica Pizzeria - ‬7 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk
  • ‪The 365 Club - ‬8 min walk

About this property

Empress Inn and Suites by The Falls

Empress Inn and Suites by The Falls puts you in a great location, within a short 10-minute walk of Clifton Hill and Fallsview Casino. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. This Victorian hotel is also within a short 10-minute walk of Skylon Tower and Niagara SkyWheel. Fellow travellers like the location.

Languages

English, Hindi

More about this property

VISIBILITY

At a glance

Hotel size

    • 80 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 9:00 PM
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
    • Minimum Spring Break check-in age is 21

Children

    • Children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting
    • Supervised childcare

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • On-site self-parking (CAD 14.00 per day; includes in/out privileges)

Transfers

    • Airport shuttle (available on request)*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Free reception
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Supervised childcare

What to do

  • Helicopter/aeroplane tours
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Victorian architecture

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Assistive listening devices available

ROOM

Room amenities

Be entertained

  • MP3 docking station
  • Video game console
  • 32-inch plasma TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of CAD 20 (subject to availability)

Parking

  • Self-parking costs CAD 14.00 per day with in/out privileges

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Empress Falls
Empress Inn
Empress Inn Falls
Empress Inn Elevate Rooms Niagara Falls
Empress Inn Elevate Rooms
Empress Elevate Rooms Niagara Falls
Empress Elevate Rooms
Empress Inn Suites by the Falls
Empress Suites By The Falls
Empress Inn Suites by Elevate Rooms
Empress Inn and Suites by The Falls Hotel
Empress Inn and Suites by The Falls Niagara Falls
Empress Inn and Suites by The Falls Hotel Niagara Falls

HELP_OUTLINE

Frequently asked questions

Does Empress Inn and Suites by The Falls offer free cancellation for a full refund?

Yes, Empress Inn and Suites by The Falls does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Empress Inn and Suites by The Falls?

Sorry, pets aren't allowed.

Is parking offered on site at Empress Inn and Suites by The Falls?

Yes. Self-parking costs CAD 14.00 per day.

Is an airport shuttle service offered by Empress Inn and Suites by The Falls?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Empress Inn and Suites by The Falls?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Check-out time is 11 AM. Late check-out is available for a charge of CAD 20 (subject to availability). Contactless check-out is available.

Is there an on-site casino at Empress Inn and Suites by The Falls?

No, this hotel doesn't have a casino, but Fallsview Casino (9-min walk) and Casino Niagara (12-min walk) are both nearby.

What is there to do at Empress Inn and Suites by The Falls and nearby?

Have fun with nearby activities such as hiking and sailing, and practise your swing on the nearby golf course. Additional recreation on-site includes helicopter/aeroplane tours.

Are there restaurants at or near Empress Inn and Suites by The Falls?

Yes, there's an on-site restaurant.

Does Empress Inn and Suites by The Falls have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Empress Inn and Suites by The Falls like?

Empress Inn and Suites by The Falls is in Fallsview, a short 8-minute walk from Clifton Hill and 9 minutes' walk from Fallsview Casino. Travellers say that this hotel is in a good location.

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Empress Inn and Suites by The Falls Reviews

Reviews

6.0

Good

6.0/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Popular mentions

Room
Parking
Bed
Location
Shower
Bathroom
Service staff
Cleanliness
Air conditioning
Budget

Reviews

8/10 Very good

This hotel is good location within walking distance to the falls and others restaurants And it is nice and clean
Lay, 1-night trip

10/10 Exceptional

Location was in a great spot, friendly staff and clean rooms
Amy, 1-night trip

10/10 Exceptional

Excellent

Our stay is excellent.. we have a good sleep love to stay again
Shirley, 1-night trip

8/10 Very good

Great location! 2 young men at check in were very nice. Room was nice for the price. Would stay again
BETTY, 1-night trip

8/10 Very good

It was great,but maybe need coffee maker,but other wise it was good
Nalini, 1-night trip

8/10 Very good

nice location and close to the falls. upgraded heating system compared to the last time that we checked in.
Veronica, 1-night trip

2/10 Poor

Misleading advertising about breakfast available and free parking! Absurd, this is a total lack of respect with customers spreading lies about the services of the place!
Diêgo, 3-night trip

2/10 Poor

Old place, pretty much a dump
Martin, 1-night trip

10/10 Exceptional

Excellent location, and price
Ulises, 1-night trip

2/10 Poor

STAY AWAY, pay more somewhere else.

Stay away from this hotel, check the reviews, the bedrooms have terrible bed bugs infested.
Javier, 2-night trip

6/10 Good

They can still improve their amenities.
1-night trip

10/10 Exceptional

Empress Inn

Great little motel. Close to all attractions. A great value for it's location! Friendly staff, easy check in. I'll be back!
Debbie, 1-night trip

2/10 Poor

Don’t stay here

Checked in went to room it was filthy sheets were stained yellow black little bugs in the bed returned to front desk, complained and left the hotel to stay somewhere else lost our money cause I refuse to stay there
Charlene, 2-night trip

2/10 Poor

Terrible staff

Terrible staff tried to do a room inspection at 11pm because I work and my hand were dirty when I got off work
Dakota, 4-night trip

6/10 Good

Not so good
1-night trip

4/10 Fair

In the morning we had no electricity, and I think there were blackouts at night because it was very hot when the air conditioning was on.
Jose maria, 1-night trip

4/10 Fair

It Okay but Not Okay.

It was okay at best the best was uncomfortable and the A/C unit was not working properly. Checking in was really bad waiting 30 min before finally getting someone at the front deck.
Kelly Amora, 2-night trip

10/10 Exceptional

The bed was comfortable and the bedding was clean and crisp. There were good pillows on the bed as well. The room was clean. The staff were very polite and friendly! The only problem was that we had to move the fridge (small fridge). Closer to a plug but when we pulled our fruit tray out it was frozen as well as our juice in the fridge.
Kandra, 2-night trip

2/10 Poor

We booked it through hotels.com, whom did not tell us hotels parking policy. We were charged almost $90 for parking for two nights. That’s outrageous. I tried to cancel my stay for the 2nd night and was told I would not get refund. The person at night was extremely condescending, rude. The lady during the day was actually polite. Room was small, carpet looks like hasn’t been replaced since 1900s. Bedsheet had rips in it. A below average hotel. I would never book this hotel or book through hotel.com.
Amir, 2-night trip

10/10 Exceptional

Great place to stay
Brian, 1-night trip

8/10 Very good

Good
Tanmeet, 1-night trip

8/10 Very good

Great on a budget

Budget friendly property. Excellent service.
Elisabeth, 2-night trip

4/10 Fair

The staff was friendly and helpful and for what is was is was clean however it was a dive.
Mark, 1-night trip

6/10 Good

For the money and one night, the Empress is fine! It's an old property but you can tell they take care of it.
Heather, 1-night trip

10/10 Exceptional

Good location
prasanta, 2-night trip