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Pullman Dubai Downtown

5.0 star property
Luxury hotel with spa, near Dubai Mall

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Photo gallery for Pullman Dubai Downtown

Relax by the pool amidst a vibrant cityscape with stunning views of the surrounding high-rise buildings.
Relax in this stylish living room with a sofa, coffee table, and flat-screen TV, offering a view of the city.
Enjoy meals in a serene outdoor setting with round tables, wicker chairs, and a long sofa, surrounded by lush greenery and city views.
Enjoy a city view from the comfort of a spacious bed, with a flat-screen TV and a side table nearby.
Enjoy a panoramic view of the city from the comfort of this high-rise room, featuring a seating area with a sofa and armchairs.
In the heart of Dubai, near Dubai Fountain and Burj Khalifa, Pullman Dubai Downtown offers an eco-certified luxury escape. Experience international cuisine at Couqley French Brasserie or unwind with a Thai massage at Wellbeings Spa. Guests praise the helpful staff and location.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Electric vehicle charging point

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Beach cabanas
  • Pool bar
  • 24-hour room service

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
The current price is £74
includes taxes & fees
21 Aug - 22 Aug

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Twin Room, 2 Single Beds

Relax in a serene space with two single beds, a comfortable armchair, and lush greenery.

Superior Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(24 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
Separate bedroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Enjoy a city view from the comfort of a spacious bed, with a flat-screen TV and a side table nearby.

Superior Room, 1 King Bed

8.0 out of 10
Very good
(32 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
Separate bedroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Relax in a stylish room with a large bed, desk, and city view.

Premier Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 61 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Twin Room, 2 Single Beds (Burj Khalifa View)

Enjoy a panoramic city view from the large window, featuring a comfortable bed, flat-screen TV, and cozy seating area.

Executive Twin Room, 2 Single Beds (Burj Khalifa View)

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
Separate bedroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed

Experience the city from your retreat, with a large window offering a view of the cityscape and a comfortable living area perfect for relaxation or work.

Deluxe Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 64 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Burj Khalifa View)

Relax in a spacious room with a large bed, a blue armchair, and a glass coffee table, offering a city view.

Executive Room, 1 King Bed (Burj Khalifa View)

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
Separate bedroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Two large beds with white linens, a flat-screen TV, and a desk with a chair, offering a city view.

Deluxe Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
Separate bedroom
  • 32 sq m
  • Canal view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Suite

Enjoy a city view from the comfort of a spacious bed, with a flat-screen TV and a side table nearby.

Superior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 48 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Relax in a spacious room with a large bed, a blue armchair, and a glass coffee table, offering a city view.

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
Separate bedroom
  • 32 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

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The price is £58
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16 Aug - 17 Aug
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About the area

Map
Al Abraj Street with Marasi Drive, Dubai, 0000

What's nearby

  • Dubai Opera - 13 min walk - 1.2 km
  • Burj Khalifa - 16 min walk - 1.4 km
  • Dubai Mall - 18 min walk - 1.5 km
  • Dubai Fountain - 2 min drive - 1.4 km
  • Dubai Aquarium & Underwater Zoo - 3 min drive - 3.0 km

Getting around

  • Dubai (DXB-Dubai Intl.) - 21 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 39 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 47 min drive
  • Dubai Trolley Station 3 Tram Station - 7 min walk
  • Dubai Trolley Station 2 Tram Station - 10 min walk
  • Dubai Trolley Station 1 Tram Station - 15 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Iran Zamin Restaurant - ‬8 min walk
  • ‪FireLake Grill House & Cocktail Bar - ‬6 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪Honeycomb Hi-Fi - ‬2 min walk
  • ‪TABŪ Dubai - ‬3 min walk

About this property

Pullman Dubai Downtown

Pullman Dubai Downtown puts you a short five-minute drive from Burj Khalifa and Dubai Mall. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and Couqley French Brasserie serves international cuisine. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a health club. Fellow travellers say great things about the room service and helpful staff. Public transportation is only a short walk: Dubai Trolley Station 3 Tram Station is 7 minutes and Dubai Trolley Station 2 Tram Station is 10 minutes.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

At a glance

DONE

Hotel size

    • 340 rooms
    • Arranged over 19 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free secured, covered on-site self-parking
    • Free secured, covered on-site valet parking
    • Free on-site extended parking
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Supervised childcare (surcharge)
  • Fireplace guard

What to do

  • Racquetball/squash
  • Beach nearby
  • Bike rentals nearby
  • Scooter/moped hire nearby

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference space (3423 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • An outdoor pool
  • Bike parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Walkway to water
  • Art Deco architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 102
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 127
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 40-inch LED TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Shower/bath combination
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Wellbeings Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Couqley French Brasserie – This restaurant specialises in international cuisine.
Lolita Pool Bar & Lounge – This bar is located by the pool and specialises in international cuisine. Open daily.
BreadHouse Bistro&Bakery – On-site bistro. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: AED 500.00 per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 130 for adults and AED 65 for children
  • Airport shuttle service is offered for an extra charge of AED 250 per vehicle (one-way. Maximum occupancy 2)
  • Early check-in can be arranged for an extra charge of AED 200 (subject to availability)
  • Late checkout can be arranged for an extra charge of AED 200 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for AED 150.0 per night
  • Airport shuttle for children between the ages of 6 and 12 costs AED 250 (one-way)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Steigenberger Hotel Business Bay Dubai
Pullman Dubai Downtown Hotel
Pullman Dubai Downtown Dubai
Pullman Dubai Downtown Hotel Dubai
Steigenberger Hotel Downtown Dubai
Steigenberger Hotel Business Bay Dubai

Frequently asked questions

Does Pullman Dubai Downtown offer free cancellation for a full refund?

Yes, Pullman Dubai Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pullman Dubai Downtown?

Yes, there's an outdoor pool.

Are pets allowed at Pullman Dubai Downtown?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Pullman Dubai Downtown?

Yes, there's free self, valet and extended parking. Motorhome/coach/lorry parking and electric car charging are available.

Is an airport shuttle service offered by Pullman Dubai Downtown?

Yes, an airport shuttle is available. The charge is AED 250 per vehicle one-way.

What are the check-in and check-out times at Pullman Dubai Downtown?

Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge of AED 200 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of AED 200 (subject to availability).

What is there to do at Pullman Dubai Downtown and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation on-site includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Pullman Dubai Downtown also has a sauna and a steam room, as well as beach cabanas and a garden.

Are there restaurants at or near Pullman Dubai Downtown?

Yes, Couqley French Brasserie offers international cuisine, pool views and poolside dining.

What's the area around Pullman Dubai Downtown like?

Pullman Dubai Downtown is in Downtown Dubai, a short 7-minute walk from Dubai Trolley Station 3 Tram Station and 13 minutes' walk from Dubai Fountain. Travellers love the hotel's prime location.

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Pullman Dubai Downtown Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Restaurant
View
Food
Bed
Shopping malls
Lobby

What guests liked

  • Breakfast offered a wide variety of options and was consistently described as delicious and great. (24 reviews)
  • The pool area was great, with a nice view and friendly staff. (12 reviews)
  • Restaurants on site offered a great variety of food with delicious meals and excellent service. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

Good place to stay
Mounika, 4-night trip

10/10 Excellent

The food is very good and the hotel staff is very friendly
Jessica, 9-night trip

10/10 Excellent

I had a wonderful stay, and the staff were so welcoming and serviceminded.
Anh Hoang, 15-night trip

10/10 Excellent

The hotel is really nice, the employees are friendly, the breakfast buffet is good and the dinner is delicious
Jadillys, 9-night trip

10/10 Excellent

Thoroughly enjoyed our stay. Cynthia at the front desk was exceptional
Faiza Arif Nurali, 5-night trip

10/10 Excellent

Very comfortable and convenient access to the downtown area
Zia, 4-night trip

10/10 Excellent

Highly recommend this property!!
Francisco, 5-night trip

10/10 Excellent

Great hotel
ali, 4-night trip

10/10 Excellent

Great hotel, wonderful facilities, ideal location and friendly team
Steve, 4-night trip

10/10 Excellent

Staff were fantastic
Gary, 3-night trip

10/10 Excellent

Great location, friendly staff and great room size for family of 4 (Superior Suite)
Samer, 3-night trip

10/10 Excellent

Location is very good, room is clean, The staff was very helpful, The breakfast was very nice.
Iroda, 3-night trip

10/10 Excellent

The location is great and for a good price given the area. Easy walk to Dubai mall, probably around 12-15 mins. Nearby restaurant Zawaya is delicious, a must try! The hotel itself was beautiful. Not a very high building but the rooms very super gorgeous and clean, the breakfast was nice although could be better.. the pool was fun with nice cocktails including happy hour. Overall would definitely recommend.
Lana, 5-night trip

10/10 Excellent

A fantastic hotel . Lovely clean room . All staff go the extra mile ! Enjoyed the half board option . Lovely pool . Can’t fault the hotel at all .
Andrew, 6-night trip

10/10 Excellent

Beautiful hotel. Great rooftop bar and pool. Staff very friendly and helpful. Excellent breakfast
Lisa, 1-night trip

10/10 Excellent

very nicd
Onan, 6-night trip

10/10 Excellent

Great view, very clean
Larisa, 3-night trip

10/10 Excellent

Everything!!
Jaswinder, 4-night trip

10/10 Excellent

Stunning hotel with an excellent bakery on premises.
Alexander, 2-night trip

10/10 Excellent

Accommodating, kind, and quick.
Najwa, 6-night trip

10/10 Excellent

Excellent hotel. Rooms are clean and spacious. Great choice of food for breakfast, staff were helpful, efficient and friendly. Hotel is spotlessly clean with great amenities and a great location.
Lisa, 4-night trip

10/10 Excellent

Sweet
Gracyle, 9-night trip

10/10 Excellent

I had a great experience during my stay at the Pullman Dubai Downtown in Dubai. The service, comfort, and overall atmosphere made it a memorable visit
Sebastian, 8-night trip

10/10 Excellent

Service was excellent and hotel was very immaculate.
Abe, 9-night trip

10/10 Excellent

Amazing
Kristinejoy, 3-night trip