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TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

3.0 star property
Family-friendly hotel in Torquay City Centre with 2 indoor pools and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

2 indoor pools, seasonal outdoor pool, pool loungers
Sauna, hot tub, steam room, body treatments, body wraps, body scrubs
Garden
Sauna, hot tub, steam room, body treatments, body wraps, body scrubs
Apartment | Private kitchen | Electric kettle

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • Spa
  • Parking available
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 indoor pools
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Fitness centre
  • Sauna
  • Self parking
  • Seasonal outdoor pool

For families (6)

  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Garden
The price is £72
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Apartment

Apartment | Living area | Flat-screen TV

Apartment

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, free WiFi, bed sheets

Twin Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Digital channels
Daily housekeeping
Desk
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Triple Room (2 Adults + 1 Child)

In-room safe, desk, free WiFi, bed sheets

Family Triple Room (2 Adults + 1 Child)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Digital channels
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Family Quadruple Room (2 Adults + 2 Children)

Family Quadruple Room (2 Adults + 2 Children) | In-room safe, desk, free WiFi, bed sheets

Family Quadruple Room (2 Adults + 2 Children)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Digital channels
Daily housekeeping
Desk
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View | In-room safe, desk, free WiFi, bed sheets

Superior Double or Twin Room, Sea View

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Digital channels
Daily housekeeping
Desk
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Single Room | In-room safe, desk, free WiFi, bed sheets

Single Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Digital channels
Daily housekeeping
Desk
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Digital channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room, Multiple Beds, Sea View

In-room safe, desk, free WiFi, bed sheets

Superior Triple Room, Multiple Beds, Sea View

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Digital channels
Daily housekeeping
Desk
  • Sea view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Similar properties

Front of property – evening/night

The Grand Hotel

Pool
Spa
Pet-friendly
Parking available
8.0 out of 10, Very good, (1001)
The price is £74
includes taxes & fees
19 Dec - 20 Dec
The Grand Hotel
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About the area

Map
Falkland Road, Torquay, England, TQ2 5JJ

What's nearby

  • Torre Abbey - 4 min walk - 0.4 km
  • Riviera International Conference Centre - 5 min walk - 0.5 km
  • Torre Abbey Sands - 11 min walk - 0.9 km
  • Princess Theatre - 15 min walk - 1.3 km
  • Babbacombe Beach - 5 min drive - 3.9 km

Getting around

  • Exeter (EXT-Exeter Intl.) - 37 min drive
  • Torquay Station - 8 min walk
  • Torre Station - 12 min walk
  • Paignton Station - 13 min drive

Restaurants

  • ‪Gino's - ‬8 min walk
  • ‪The Noble Tree - ‬8 min walk
  • ‪Bull & Bush - ‬2 min walk
  • ‪DT's - ‬4 min walk
  • ‪Bombay Express - ‬3 min walk

About this property

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

Bring the kids when you stay at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort in Torquay and they can enjoy the free kids' club. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps or manicures and pedicures. Other highlights include 2 indoor pools, a bar/lounge and a fitness centre.

Languages

English

At a glance

Hotel size

  • 70 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered on-site self-parking (GBP 10 per day)
  • On-site parking is limited
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Bed rails

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Archery
  • Pool table
  • Beach nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • 2 indoor pools
  • Seasonal outdoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aztec Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 10.95 for adults and GBP 5.95 for children

Parking

  • Uncovered self-parking costs GBP 10 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • The seasonal pool is open from May to September

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's window guards on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Carlton Hotel Torquay
Carlton Torquay
TLH Carlton Hotel Torquay
TLH Carlton Torquay
TLH Carlton
TLH Carlton Hotel
TLH Carlton Hotel Spa TLH Leisure Entertainment Resort

Frequently asked questions

Does TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort offer free cancellation for a full refund?
Yes, TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?
Yes, there are 2 indoor pools, a seasonal outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?
Sorry, pets aren't allowed.
Is parking offered on site at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?
Yes. Self-parking costs GBP 10 per day. Parking spaces may be limited.
What are the check-in and check-out times at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?
Check-in start time: 3:00 PM; check-in end time: 11 PM. Check-out time is 11 AM.
What is there to do at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort and nearby?
Have fun during the warmer months with activities such as archery. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 indoor swimming pools. TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort also has a seasonal outdoor pool, a sauna and a fitness centre, as well as an arcade, a picnic area and a garden.
Are there restaurants at or near TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?
Yes, there's an on-site restaurant.
What's the area around TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort like?
TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort is a short 8-minute walk from Torquay Station and 4 minutes' walk from Torre Abbey.

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Love TLH but....
Always love staying at TLH but could do with a spruce up. The shower pressure was really low but that only bothered me.
Matt, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Overall a good hotel, clean and comfy. Breakfast was good and available. Only down side was that there weren’t any glasses in the room for water.
Christine, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

What an amazing experience. However, I think that the entertainment for children should be Expanded.
Keran, 7-night family trip
Verified Hotels.com guest review

6/10 Good

Andrew, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Staff is not good in communication. Very expensive hotel as it mentioned about spa, massage and so many things included with this hotel but unfortunately we are not happy because they are charging extra for any extra activities....not worth staying there
Sweetie, 3-night family trip
Verified Expedia guest review

8/10 Very good

Richard, 1-night trip
Verified Expedia guest review

8/10 Very good

NA
Sunita, 3-night trip
Verified Expedia guest review

6/10 Good

Maria, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice Hotel, I will be back shortly
Muhammed, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The property was clean and tidy. It was very quiet and the services provided were amazing. The pool is free for guests of the hotel and it was just relaxing and the games room was great entertainment I didn’t even need to leave the hotel!!
Nisabel, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing stay
Amazing stay. loads to do, plenty of entertainment. Throughly enjoyed the pools and spa. Unfortunately our window in the room was broken so room was too hot
Nicole, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Bring your own bed!
Rebecca, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good place for a holiday
It was good I enjoy my stay there,everything I needs was available
Ismerelda, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Pleasant enough
Room excellent, food good, service just ok.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

A very pleasent stay
George, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Luke, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

The location is very good next to city centre I didn’t like the bed was so uncomfortable and the room was so warm couldn’t put down the temperature and the breakfast wasn’t good it was poor and no much choice
Susan, 2-night trip
Verified Expedia guest review

6/10 Good

First good things, the staff are nice n helpful, location is good if you want to spend time near beach and enjoy nearby amenties, bingo, entertainment were nice but no food allowed there, only drinks! Though food at Aztec bar was nice. pool and spa facilities were good, on first day, the pool water was very cold, 2nd day was less cold. Enjoyed firey n cold spa treatment (extra charges). Parking is free only if book directly with TLH(i saw a big sign in their sister hotel), non tlh bookings are to pay £10 per day, which adds up eq if you staying 5 days, i.e extra £50! Re: room, Our given room looked really old, tiles broken, door handle broken, some horrible smell, so we requested to change our room, the reception staff was helpful and offered us different room, this was little bigger n fresh, but same old tired room, broken bathroom tiles, black brown dirt mould around toilet seat, dirty windows, bathroom needs demolition and rebuilt,when walking around room n hotel squeaking noisy woods. Hotel decor is really old except the reception area, which seems to be recently renovated n looks nice compared to the rest of the hotel.
Gurdip, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Keeley, 4-night trip
Verified Hotels.com guest review

8/10 Very good

We have stayed at the Derwent a few years back so we knew what to expect when we booked the Carlton, the hotel is very clean and bed was comfortable but the rooms are dated but have what you need for your stay. Staff are friendly and helpful, breakfast was good.
Mike, 4-night romance trip
Verified Expedia guest review

6/10 Good

Nicholas, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Damien, 3-night trip
Verified Expedia guest review

6/10 Good

Found a pair of underpants down the side of the bed and broken chocolate biscuits all over the floor after waiting till 3 to check in so the cleaners could do their job??? And breakfast wasn’t as good as it used to be. Apart from that we enjoyed it.
Wayne, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Facilities, food and staff were amazing. Great activities on site. I will definitely returned. LOVE Torquay!!!
Avril, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Good place to stay for UK weather.
Constantin, 3-night family trip
Verified Hotels.com guest review

General property information

Breakfast
Available
Parking
Available
Reasons to Book
Indoor Pool & Comfortable Beds
Check-In Time
3:00 PM