Nestled near Nairobi National Park, Hotel Troy Nairobi offers a tranquil oasis with a playground for kids and cabanas by the outdoor pool. Enjoy in-room WiFi, dry cleaning services, and luggage storage.
Reviews
7.87.8 out of 10
Good
Popular amenities
Airport transfer
Bar
Pool
24/7 front desk
Laundry facilities
Restaurant
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Outdoor pool
Children's pool
Room service
Conference centre
Business centre
2 meeting rooms
Airport shuttle
Shopping centre shuttle
Terrace
24-hour front desk
Feel at home (6)
Children's pool
Playground on-site
Private bathroom
Garden
Terrace
Daily housekeeping
The current price is £55
£55
includes taxes & fees
25 Mar - 26 Mar
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Executive Suite, 1 King Bed, Garden View
Executive Suite, 1 King Bed, Garden View
Highlights
LCD TV
Fan
Blackout curtains
Detached private bathroom
Electric kettle
Free bottled water
Digital channels
In-room safe
Sleeps 3
1 King Bed
View all photos for Family Cottage, 2 Bedrooms, Garden View
David Sheldrick Elephant & Rhino Orphanage - 7 min drive - 4.1 km
Karen Blixen Museum - 9 min drive - 6.5 km
Getting around
Nairobi (WIL-Wilson) - 18 min drive
Nairobi (NBO-Jomo Kenyatta Intl.) - 23 min drive
Syokimau Station - 21 min drive
Nairobi Station - 22 min drive
Syokimau SGR Railway Station - 30 min drive
Airport shuttle (surcharge)
Shopping centre shuttle (surcharge)
Restaurants
Cultiva Farm Kenya - 4 min drive
Art Caffé - 19 min walk
Rib Racks Bbq - 4 min drive
Karen Hunters One Stop Centre - 5 min drive
Java House - 19 min walk
About this property
Hotel Troy Nairobi
Hotel Troy Nairobi offers a fantastic location, putting you only steps from Nairobi National Park. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a children's pool, a terrace and a garden.
Languages
English, Swahili
At a glance
Hotel size
24 rooms
Arriving/Leaving
Check-in start time: 11:00 AM; check-in end time: 11:30 PM
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Transfers
Airport shuttle*
Off-site
Shopping centre shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Barbecue grills
Room service (limited hours)
Travelling with children
Children's pool
Playground
What to do
Discount at nearby fitness centre
Golfing nearby
Safari nearby
Working away
Business centre
2 meeting rooms
Conference centre
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Free pool cabanas
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
An outdoor pool
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Fan
Electric kettle
Slippers
Sleep well
Blackout curtains
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Towels
Stay connected
Wireless Internet access (speed of 25+ Mbps)
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Shopping centre shuttle service is offered for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 6 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
Also known as
Hotel Troy
Hotel Troy Nairobi
Troy Hotel Nairobi
Troy Nairobi
Hotel Troy Nairobi Hotel
Hotel Troy Nairobi Nairobi
Hotel Troy Nairobi Hotel Nairobi
Frequently asked questions
Does Hotel Troy Nairobi offer free cancellation for a full refund?
Yes, Hotel Troy Nairobi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Troy Nairobi?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8 AM to 6 PM.
Are pets allowed at Hotel Troy Nairobi?
Sorry, pets aren't allowed.
Is an airport shuttle service offered by Hotel Troy Nairobi?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Troy Nairobi?
Check-in start time: 11:00 AM; check-in end time: 11:30 PM. Check-out time is 10 AM. Contactless check-out is available.
Is there an on-site casino at Hotel Troy Nairobi?
No, this hotel doesn't have a casino, but Lucky 8 Casino (12-min drive) is nearby.
What is there to do at Hotel Troy Nairobi and nearby?
Hotel Troy Nairobi has an outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Hotel Troy Nairobi?
Yes, there's an on-site restaurant.
What's the area around Hotel Troy Nairobi like?
Hotel Troy Nairobi is a short 1-minute walk from Nairobi National Park and 20 minutes' walk from Galleria Shopping Mall.
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Hotel Troy Nairobi Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.6/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Exceptional
28 Nov 2023
Lovely staff and beautiful grounds. Highly recommended.
Megan
Megan, 1-night trip
4/10 Fair
10 Oct 2024
It seemed like this place just opened and was not ready for guests, but they did not have power when I arrived, which was a big let down after traveling from the US for over a day. They also didn't have internet for a while, until they got power back and after I asked. Not a bad place, maybe it'll get better with time. The food and service was good!
Verified traveller
2-night trip
6/10 Good
28 Aug 2022
The cottage room was nice and pretty, with a little common area with couches and a kitchenette. The double room on the other side, not so much. Very hard to sleep because of the dogs barking or wimping most of the night and very basic room.
The place is sadly run down, garden might have been beautiful in the past but could use some maintenance and the dining room is cold and unfriendly. Food was not the best we had. Still a good option if you just want a room to sleep and don’t want to spend too much. This is also conveniently located next to the elephant orphanage, the giraffe center and Nairobi National Park.
Virginie
Virginie, 1-night trip
4/10 Fair
15 Mar 2023
We were so disappointed in the Hotel Troy, we left after one night. Many things were broken in my room, there were ants crawling all over the floor. The staff were very pleasant but way too few, so service was quite poor. Tea at breakfast the next morning took one hour to receive. I tried numerous times through emails and phone calls to speak with hotel management but still have not heard back from anyone regarding my concerns. I hope they'll do better! It's a pretty property.
Rebecca
Rebecca, 3-night trip
2/10 Poor
21 Sept 2023
Beverley
Beverley, 3-night trip
10/10 Exceptional
16 Jun 2023
Katherine
Katherine, 3-night trip
6/10 Good
26 Mar 2022
Just an average hotel
The checkin process was disappointing as they couldn’t find my reservation for a while. Internet is very spotty. Staff are friendly but everything else was mediocre.
Helen
Helen, 1-night trip
10/10 Exceptional
11 Feb 2022
Great for tucked away relaxing stay
This came recommended to me by a new acquaintance. Highly recommend for an out of the way, tucked in a wooded area to truly relax away from the city center. Near the national park, BOMAS, and regional Wilson Airport. Great service. Internet is intermittent, but manageable within the main reception/restaurant area and rooms above. Very clean!
Monique
Monique, 1-night trip
8/10 Very good
28 Oct 2021
Great service at Troy hotel
The stay was great and the staff were very friendly. We had a nice relaxing day round the pool. The cottage was spacious and the setting was beautiful in the shade of the trees
Maria
Maria, 1-night trip
8/10 Very good
22 Aug 2021
The hotel was good.
Verified traveller
1-night trip
2/10 Poor
20 Dec 2020
It is like a disco, loud noise day and night.
I chose the hotel because it is secluded
and promised to be quiet, but the opposite
is true.
Verified traveller
1-night trip
10/10 Exceptional
24 Oct 2020
Homely stay
Homely as usual. A few good changes all around. Food was fantastic. Staff were very friendly.
Khipani
Khipani, 1-night trip
10/10 Exceptional
10 Mar 2020
Sehr nette Leute und ein gute Lage zum Erkunden der Stadt und der Sehenswürdigkeiten.
Verified traveller
5-night trip
8/10 Very good
4 Feb 2020
Good location, helpful staff
Hotel Troy is in a convenient location near Galleria Mall and Nairobi National Park. The staff is very welcoming and helpful, although their service in the restaurant was very slow and inattentive. Rooms were clean and comfortable and it was clear that they aim to please their customers. We enjoyed our stay and if in the area will definitely stay again.
susan diane
susan diane, 1-night trip
10/10 Exceptional
1 Feb 2020
Die Freundlichkeit und Hilfsbereitschaft aller Mitarbeiter des Hotels war ungewöhnlich und hat diesen Kurzurlaub bereichert. Das reichhaltige Frühstück mit Omelette nach Wahl, knusprigen Baconstücken, frischem Gemüse und reichhaltigem Buffet machte ein Mittagessen überflüssig. Die Zimmer im Cottage sind groß, sauber und haben eine Küchenzeile mit Kühlschrank, Microwelle, Wasserkocher usw. Tägliche Reinigung mit frischen Handtüchern. Wunderbarer Park. Sehr ruhige Lage. Warmwasserversorgung durch Solar. Kleiner Pool mit gut bestückter Bar. Unser Chauffeur Jackson war stets ansprechbar und hat uns gut beraten und nicht nur die Touristenziele gezeigt. Das einzige Negative war die immer noch katastrophale Zufahrt mit tiefen Schlaglöchern, die schön längst hätten repariert sein sollen
Peter
Peter, 7-night trip
6/10 Good
8 Jan 2020
Trevligt familjehotell
Trevligt hotell, men slitet och lite otillgängligt att komma fram till (extremt dålig väg fram till hotellet). Mysiga bungalows men dåligt med ytor att lägga saker på.
Fredrik
Fredrik, 3-night trip
10/10 Exceptional
6 Nov 2019
Supert hotell til jobb og ferie
Et utmerket hotell med veldig hyggelig personale. Hotellet ligger supert til om du skal besøke Nairobi nasjonalpark og andre severdigheter men en kan fort begynne å tenke litt om du kommer til hotellet etter mørkets frembrudd da det ligger noen hundre meter fra hovedveien på en skikkelig skogsvei. Hotellet er noe slitt. Det er god mat og et fint bassengområde. Vi kommer definitivt tilbake hit neste gang vi skal til Nairobi.
Thomas
Thomas, 5-night trip
8/10 Very good
1 Nov 2019
Verified traveller
1-night trip
8/10 Very good
13 Oct 2019
It’s very lush and pretty. The food was excellent.
Josette
Josette, 1-night trip
4/10 Fair
31 Aug 2019
it is in a quiet and serene location away from chaos and noises of Nairobi conducive especially if you want to recharge
Verified traveller
1-night trip
10/10 Exceptional
22 Aug 2019
Amazing staff, hope to return!
Brian
Brian, 2-night trip
6/10 Good
14 Aug 2019
Emma
Emma, 3-night trip
10/10 Exceptional
9 Jul 2019
The staff in the hotel is amazing and so kind. Location is good, close to the beach, but also supermarkets. Would come back for sure.
Verified traveller
2-night trip
8/10 Very good
3 Jul 2019
Super service og kjempehyggelig betjening
Hyggelig lite hotell, med en fantastisk flott service. Du blir virkelig tatt vare på. Anbefales
Glenn
Glenn, 7-night trip
10/10 Exceptional
11 Jun 2019
Gorgeous hotel for the price and the area. Staff was super friendly. We had to book another night earlier in our trip as well and the staff was very accommodating. Meals were good and food prices were very reasonable.