10/10 Exceptional
Spotless room, lovely staff.
Lisa
Lisa, 2-night trip
Shangri-La The Shard, London
Riverfront hotel with 2 bars/lounges, near Borough Market
Choose dates to view prices
Experience the essence of luxury at Shangri-La The Shard, London. Unwind with a rejuvenating spa treatment or enjoy a refreshing dip in the indoor pool. Connect to WiFi, and indulge in Asian cuisine at TING restaurant.
VIP Access9.4
Exceptional
Popular amenities
- Airport transfer
- Pet-friendly
- Parking available
- Free Wi-Fi
Main amenities (12)
- Daily housekeeping
- Restaurants and 2 bars/lounges
- Indoor pool
- Breakfast available
- 24-hour fitness centre
- Sauna
- Valet parking
- Self parking
- 24-hour room service
- Coffee shop/cafe
- Spa services
- In-room childcare
For families (6)
- Cots/infant beds (surcharge)
- In-room childcare (surcharge)
- Connecting/adjoining rooms available
- Private bathroom
- Separate bath and shower
- Cable/satellite TV service
£553
includes taxes & fees
30 Mar - 31 Mar
Why we love this property
Riverside spa escape
A hotel perched on a river offers rejuvenating spa services and in-room massages. A sauna and 24-hour gym complete this haven of wellness.
Riverside city luxury
Marvel at stunning river and city skyline views from this luxury hotel in the heart of city centre. Scenic vistas create a captivating urban oasis.
Culinary adventures
Asian and Japanese cuisine delight at the restaurant. Two bars serve evening libations. Buffet breakfast, in-room champagne, and private dining enhance meals.
Room options
Showing 15 of 15 rooms
Deluxe Room, 1 King Bed, City View
9.8Exceptional
12 reviews
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Frette Italian bed sheets
- City view
- 32 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
Iconic City View Room - 1 King
10.0Exceptional
6 reviews
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Frette Italian bed sheets
- City view
- 44 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
Premier Room, 1 King Bed, City View
10.0Exceptional
4 reviews
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Frette Italian bed sheets
- City view
- 47 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
Premier Room, 2 Single Beds, City View
10.0Exceptional
4 reviews
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Frette Italian bed sheets
- City view
- 47 sq m
- 1 bedroom
- Sleeps 3
- 2 Single Beds
Premier Shard Room King
10.0Exceptional
15 reviews
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Frette Italian bed sheets
- 47 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
Superior Shard Room - 1 King
9.6Exceptional
20 reviews
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Frette Italian bed sheets
- 30 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
Premier Shard Suite
10.0Exceptional
2 reviews
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Frette Italian bed sheets
- 60 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed
Iconic Shard Suite
10.0Exceptional
1 review
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Frette Italian bed sheets
- City view
- 60 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed
Suite (Southwark)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Pillow-top bed
- City view
- 87 sq m
- Sleeps 4
- 1 King Bed
Suite (Westminster)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Pillow-top bed
- City view
- 124 sq m
- Sleeps 4
- 1 King Bed
Suite (London)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Kitchen
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
- City view
- 117 sq m
- Sleeps 4
- 1 King Bed
Suite (Shangri-La)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Kitchen
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
- City view
- 232 sq m
- Sleeps 4
- 1 King Bed
Deluxe Room, 2 Single Beds, City View
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Frette Italian bed sheets
- City view
- 32 sq m
- 1 bedroom
- Sleeps 3
- 2 Single Beds
Premier Room, 2 Single Beds (Shard)
10.0Exceptional
1 review
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Frette Italian bed sheets
- 47 sq m
- 1 bedroom
- Sleeps 3
- 2 Single Beds
Room, 2 Single Beds, City View (Iconic)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Frette Italian bed sheets
- City view
- 43 sq m
- 1 bedroom
- Sleeps 3
- 2 Single Beds
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About the area
31 St Thomas Street, London, England, SE1 9QU
What's nearby
- The Shard - 1 min walk - 0.0 km
- Borough Market - 2 min walk - 0.2 km
- Thames River - 4 min walk - 0.4 km
- London Bridge - 5 min walk - 0.4 km
- Tower of London - 15 min walk - 1.3 km
Getting around
- London (LCY-London City) - 32 min drive
- London (LTN-Luton) - 51 min drive
- Heathrow Airport (LHR) - 55 min drive
- London (STN-Stansted) - 69 min drive
- Gatwick Airport (LGW) - 84 min drive
- London Bridge Station - 1 min walk
- London Cannon Street Station - 14 min walk
- London Waterloo East Station - 20 min walk
- London Bridge Underground Station - 2 min walk
- Borough Underground Station - 9 min walk
- Monument Underground Station - 12 min walk
- Airport shuttle (surcharge)
Restaurants
- LEON - 3 min walk
- Greggs - 2 min walk
- Pret A Manger - 3 min walk
- McDonald's - 4 min walk
- London Bridge Rooftop - 3 min walk
About this property
Shangri-La The Shard, London
You'll be in a fantastic location at Shangri-La The Shard, London, only a five-minute walk from Borough Market and The Shard. Guests can indulge in massages and enjoy Asian cuisine at TING, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a 24-hour fitness centre. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: London Bridge Underground Station is 2 minutes and Borough Underground Station is 9 minutes.
At a glance
Hotel size
- 202 rooms
- Arranged over 19 floors
Arriving/Leaving
- Check-in start time: 4:00 PM; check-in end time: midnight
- Contactless check-in and check-out are available
- Express check-in/out available
- Check-out time is 11:00 AM
- Contactless check-out
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- For any questions, please contact the property using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
- Please note that room layout, furnishings, and views may differ from the photos shown.
- Guests will receive an email with special terms and conditions prior to their arrival when booking the New Year's Special.
- Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
Pets
- Pets allowed (dogs only, 1 total, up to 23 kg per pet)*
- Service animals welcome
- Specific rooms only*
- Food and water bowls available
Internet
- Free WiFi in public areas
- Free WiFi and wired internet access in rooms
Parking
- On-site self-parking (GBP 70 per night)
- On-site valet parking (GBP 70 per night)
Transfers
- Airport shuttle on request (available 24 hours a day)*
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
- 2 bars/lounges
- Restaurant
- Coffee shop
- Coffee/tea in a common area
- Private dining
- Private picnics
- 24-hour room service
- Snack bar/deli
Travelling with children
- Childcare in room (surcharge)
- Children's menu
What to do
- Segway hire/tours nearby
Working away
- 3 meeting rooms
- Conference space (2335 square feet)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Free newspapers in reception
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Bike hire
- Romance packages
Facilities
- Safe-deposit box at front desk
- 24-hour fitness centre
- An indoor pool
- Spa services
- Sauna
- Banquet hall
Accessibility
- Lift
- Wheelchair-accessible path of travel
Room amenities
Be entertained
- 40-inch LED TV
- Digital TV channels
- Films for purchase
Home comfort
- Air conditioning (climate-controlled)
- Minibar
- Coffee/tea maker
- Electric kettle
- Bathrobes and slippers
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding
- Pillow menu
- Down duvet
- Blackout curtains
- Soundproofed rooms
- Turndown service
- Alarm clock
- Premium bedding
- Pillow-top mattress
- Cot/infant bed (surcharge)
- Rollaway/extra bed (surcharge)
What to enjoy
- In-room massage
Freshen up
- Private bathroom
- Separate bath and shower
- Bidet
- Designer toiletries
- Hairdryer
- Towels
Stay connected
- Desk
- Free newspapers
- Free WiFi and wired internet
- Phone
Food and drink
- Champagne service
- High chair
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Dining
TING – This restaurant specialises in Asian cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Reservations are required.
GONG – This cocktail bar specialises in Japanese cuisine and only serves light fare. Reservations are required. Open daily.
Bar 31 – This bar specialises in Asian cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open selected days.
Sky Lounge – This Champagne bar specialises in British cuisine and serves brunch and light fare. Reservations are required. Open selected days.
Awards and affiliations
Shangri-La The Shard, London is listed in the 2021 Travel + Leisure 500.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately GBP 47 for adults and GBP 23.50 for children
- Airport shuttle service is offered for an extra charge of GBP 160.00 per vehicle (one-way)
Children & extra beds
- In-room babysitting is available for an extra charge
- Cots/infant beds are available for GBP 90 per night
- Rollaway beds are available for GBP 90 per night
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of GBP 75 per pet, per night
Parking
- Self-parking costs GBP 70 per night
- Valet parking costs GBP 70 per night
Pool, spa, & gym (if applicable)
- Pool access available from 6:00 AM to 6:00 PM
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
Hotel London Shard
Hotel Shard
London Hotel Shard
Shangri Hotel London
Shangri London
Shard Hotel London
Shard Hotel Shangri
Shard London Hotel
Shard London Shangri Hotel
Shangri-La Hotel, At The Shard, London England
Shangri Hotel Shard London
Shangri Hotel Shard
Shangri La The Shard, London
Shangri-La The Shard, London Hotel
Shangri-La The Shard, London London
Shangri La Hotel At The Shard London
Shangri-La The Shard, London Hotel London
Frequently asked questions
Does Shangri-La The Shard, London offer free cancellation for a full refund?
Yes, Shangri-La The Shard, London does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La The Shard, London?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 6:00 PM.
Are pets allowed at Shangri-La The Shard, London?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 23 kg per pet. There's a charge of GBP 75 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Shangri-La The Shard, London?
Yes. Self-parking costs GBP 70 per night. Valet parking costs GBP 70 per night.
Is an airport shuttle service offered by Shangri-La The Shard, London?
Yes, an airport shuttle is available. The charge is GBP 160.00 per vehicle one-way.
What are the check-in and check-out times at Shangri-La The Shard, London?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Shangri-La The Shard, London and nearby?
Shangri-La The Shard, London has 2 bars and an indoor pool, as well as a 24-hour fitness centre and a sauna.
Are there restaurants at or near Shangri-La The Shard, London?
Yes, TING offers Asian cuisine.
What's the area around Shangri-La The Shard, London like?
Shangri-La The Shard, London is located by the river in London City Centre, a short 2-minute walk from London Bridge Underground Station and 14 minutes' walk from Tower Bridge.
Have a question?
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Shangri-La The Shard, London Reviews
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
8.0
Location
9.6
Staff & service
9.6
Property conditions & facilities
What guests liked
- The pool was described as amazing, unbelievable, excellent, and a true sanctuary of relaxation with spectacular views. (7 reviews)
- The spa and pool facilities offered a true sanctuary of relaxation with breathtaking views of London. (4 reviews)
- Breakfast at this property was exceptional with a wide variety of options and excellent service. (15 reviews)
From real guest reviews summarized by AI.Popular mentions
ViewRoomService staffLocationBreakfastRestaurantFoodBathroomLobbyDrinks10/10 Exceptional
Everything was top services
Charnjit
Charnjit, 1-night trip
10/10 Exceptional
Annual trip to London between Christmas and new year
James
James, 1-night trip
10/10 Exceptional
brilliant!
Ashley
Ashley, 1-night trip
10/10 Exceptional
Room and view were absolutely amazing
Paige
Paige, 2-night trip
10/10 Exceptional
Very nice stay
Larissa
Larissa, 1-night trip
10/10 Exceptional
Amazing hotel with highest standards of service and cleanliness. From the moment you arrive to the time you check out you are treated like royalty. The staff were amazing, professional and polite and nothing was problem. They sorted everything for you . We went for special occasion and if you want a treat this is the place in london
Rich
Rich, 1-night trip
10/10 Exceptional
Just brilliant, well worth the money.
Chris
Chris, 1-night trip
10/10 Exceptional
My stay was amazing! Front desk to housekeeping really made sure we had a great stay and were very accommodating! I’ll be back and will always stay here
Raveen
Raveen, 2-night trip
10/10 Exceptional
Loved everything, can't wait to come back!
Breonna
Breonna, 1-night trip
10/10 Exceptional
Fabulous stay … the views are incredible.
Charlotte
Charlotte, 1-night trip
10/10 Exceptional
If you could only stay in one hotel - this is a special place.
Martin
Martin, 1-night trip
10/10 Exceptional
The rooms are beautiful and very luxurious. The view was incredible and the staff very friendly.
Ingrid
Ingrid, 3-night trip
10/10 Exceptional
Best view , delicious breakfast, friendly customer service
jaloliddin
jaloliddin, 1-night trip
10/10 Exceptional
Great views of London
Kevin
Kevin, 2-night trip
10/10 Exceptional
The room was fantastic, the hotel and view incredible. However, there was an issue with the privacy as the rooms had reflective properties and you could see into everyone's bedrooms and bathrooms
Alfie
Alfie, 1-night trip
10/10 Exceptional
Absolutely amazing hotel!
From check in to check out I believe it is one of the best hotels in the world!
Kareem
Kareem, 5-night trip
10/10 Exceptional
GREAT STAY WILL BE BACK
Excellent hotel
The staff are all super friendly and helpful
Rooms are great value and a welcome upgrade from other London hotels
STEPHEN
STEPHEN, 3-night trip
10/10 Exceptional
Staff so friendly and amazing. The lady in the gym managing the supplies was so helpful and friendly
Lesley
Lesley, 2-night trip
10/10 Exceptional
Excellent hotel and service
Excellent hotel, staff were very attentive and the service was as expected
George
George, 3-night trip
10/10 Exceptional
Loved our stay at Shangri-La at the
Christina
Christina, 5-night trip
10/10 Exceptional
Fantastic service, wonderful views and great food.
Catherine
Catherine, 3-night trip
10/10 Exceptional
This is an amazing hotel. The attention to detail was outstanding. Everything was so special from the staff to the room and the incredible breakfast. It was probably the best breakfast buffet I’ve ever had. I highly recommend this hotel.
Nuhu
Nuhu, 1-night trip
8/10 Very good
No access to a bar for paying guests. seriously?
Rod
Rod, 1-night trip
10/10 Exceptional
Excellent hotel
Chinguun
Chinguun, 1-night trip
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