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Secret Garden Tulum

3.0 star property
City centre hotel within easy reach of Tulum National Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Secret Garden Tulum

Interior detail
Basic Bungalow | In-room safe, free WiFi
Living area
Superior Room | In-room safe, free WiFi
Basic Bungalow | In-room safe, free WiFi

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Airport transfer
  • Free breakfast
  • Free parking
  • Free WiFi

Main amenities (11)

  • Daily housekeeping
  • Airport shuttle
  • Area shuttle
  • Coffee/tea in a common area
  • Garden
  • Front desk safe
  • Water dispenser
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Fridge
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Free self-parking

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Standard Room | In-room safe, free WiFi

Standard Room

Highlights

Individually decorated
Air conditioning
Free rollaway/extra beds
Fridge
Sofa bed - queen
Ceiling fan
Private bathroom
Coffee/tea maker
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Triple Room

Superior Triple Room | In-room safe, free WiFi

Superior Triple Room

Highlights

Individually decorated
Fridge
Ceiling fan
Private bathroom
Coffee/tea maker
Laptop workspace
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Basic Bungalow

Basic Bungalow | Living area

Basic Bungalow

Highlights

Individually decorated
Fridge
Separate bedroom
Blackout curtains
Ceiling fan
Private bathroom
Coffee/tea maker
Free bottled water
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room

Economy Room | In-room safe, free WiFi

Economy Room

Highlights

Individually decorated
Air conditioning
Fridge
Ceiling fan
Private bathroom
Coffee/tea maker
Free bottled water
Desk
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | In-room safe, free WiFi

Superior Room

Highlights

Air conditioning
Fridge
Ceiling fan
Private bathroom
Coffee/tea maker
Free bottled water
In-room massage
In-room safe
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

10 outdoor pools

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

Pool
Free breakfast
Spa
Pet-friendly
8.4 out of 10, Very good, (206)
The price is £488
includes taxes & fees
8 Jan - 9 Jan 2025
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive
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About the area

Map
Sagitario Poniente #54, Col. Centro, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 4 min drive - 3.2 km
  • Gran Cenote - 5 min drive - 5.5 km
  • Tulum Mayan Ruins - 8 min drive - 4.7 km
  • Tulum Beach - 13 min drive - 6.2 km
  • Playa Paraiso - 18 min drive - 7.3 km

Getting around

  • Tulum Intl. Airport (TQO) - 44 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 98 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Antojitos la Chiapaneca - ‬3 min walk
  • ‪Burrito Amor - ‬4 min walk
  • ‪Encanto Cantina - ‬5 min walk
  • ‪Charlie's - ‬4 min walk
  • ‪Crazy Fish Tacos - ‬4 min walk

About this property

Secret Garden Tulum

At Secret Garden Tulum, you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Free perks include WiFi, self-parking and continental breakfast daily between 8:30 AM and 10:30 AM. Also, Tulum Beach and Gran Cenote are within a short drive.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 8 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 9 PM
    • Express check-in/out available
    • Minimum check-in age – 15
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • There is no front desk at this property
    • Guests must contact the property for check-in information
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • Children (15 years old and younger) are not allowed
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free off-site parking nearby
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 8:30 AM–10:30 AM
  • Coffee/tea in a common area
  • Water dispenser

Services

  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Braille/raised signage

Room amenities

Home comfort

  • Ceiling fan
  • Coffee/tea maker

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Cleaning supplies

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 120 per person (one-way)
  • Local area shuttle service is offered for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Secret Garden Tulum Hotel
Secret Garden Hotel
Secret Garden Tulum
Secret Garden Tulum Hotel
Secret Garden Tulum Tulum
Secret Garden Tulum Hotel Tulum

Frequently asked questions

Does Secret Garden Tulum offer free cancellation for a full refund?
Yes, Secret Garden Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Secret Garden Tulum?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Secret Garden Tulum?
Yes, there's free self parking.
Is an airport shuttle service offered by Secret Garden Tulum?
Yes, an airport shuttle is available. The charge is USD 120 per person one-way.
What are the check-in and check-out times at Secret Garden Tulum?
Check-in start time: 2:00 PM; check-in end time: 9 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Secret Garden Tulum and nearby?
Secret Garden Tulum has a garden.
What's the area around Secret Garden Tulum like?
Secret Garden Tulum is in Tulum City Center, a short 7-minute walk from Dos Aguas Park.

Secret Garden Tulum Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Very good

Great hotel!
Great spot, perfect for the price the only thing that was a bother we’re the birds every morning 6am to wake you up
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Hidden gem!
We decided we wanted to stay one more night in Tulum so we booked Secret Garden and were not disappointed! It's peaceful, unique and very charming. The owner/manager is really kind and helpful and you can tell he takes a lot of pride in the hotel with many thoughtful touches - my favourite was the fairy lights on the swing in front of each room! While it is a very tasteful and lovely hotel, just bear in mind that it's not luxury - so expect a few mosquitos, small bathroom and a curtain to the bathroom rather than a door (attention new couples!). Also, for those driving there is parking on the street. Overall we were super happy with the hotel, and the price point can't be beat. I will definitely be staying on a return trip to Tulum!
Courtney, 1-night business trip
Verified Hotels.com guest review

6/10 Good

4-night trip
Verified Expedia guest review

10/10 Exceptional

we got the appartment!! that was very nice. th staff was friendly too
7-night romance trip
Verified Expedia guest review

8/10 Very good

PROS: For those looking for a boutique eco-lodge in downtown Tulum this is perfect. It's very close to the ADO bus station and restaurants but on one of the side streets so very peaceful at night. It has simple basic amenities like toiletries, towels, cups, dishes but no frills or extras. The staff are very nice and speak English well. They only have a few rooms so you will get plenty of attention. CONS: It should be noted though that some of the rooms have no A/C so if you are sensitive to heat this may not be for you. There are fans. The room I stayed in had no door to the bathroom, only a small curtain so there is not much privacy. The room has a thatch roof so you may hear animals or birds scurrying at night which took a little getting used to!
1-night trip
Verified Expedia guest review

6/10 Good

secret garden
The sheets were pretty stained which made everything feel dirty. My towels were not replaced. A lot of mosquitos. Friendly staff.
Anita, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A nice and clean hideaway in the town of Tulum for a good price. The center garden area with couches was very nice. The owners where very professional and nice. They spoke English which was helpful.
Monica, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

8/10 Very good

The bungalows are a nice large space for two people. They are sparsely furnished, but we spent most of our time away from the hotel exploring ruins and Cenotes. They do not have TVs or air conditioning so if you are lounge-in-the-room kind of traveler you may want a different place. Extremely friendly staff with great local food recommendations. Possibly the biggest deal breaker is that the bathroom door is only a curtain. If that is something you can overlook then I highly recommend this place as a lovely place to come home to after days of adventuring out.
3-night trip
Verified Expedia guest review

8/10 Very good

Great little place with a beautiful garden area. Staff was very friendly and helpful. Night time security made it feel safe. It’s just a block from a great coffee shop and a local taco joint. My only complaint is that the pillows were very thick and very hard. I actually slept without a pillow most nights. But I would stay here during our next trip to Tulum.
4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Stephanie, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Orbitz guest review

10/10 Exceptional

1-night trip
Verified Orbitz guest review

10/10 Exceptional

1-night trip
Verified Orbitz guest review

10/10 Exceptional

What a dream!! This place is so magical, you’ll feel like you’re walking into an oasis. We loved hanging out in the garden every night. The rooms have all of the necessities, but you’ll really stay here for the garden :) also, we got great recommendations from Jerry! He was so kind and recommended the best things!! (Ask him where to go!) this is a great little spot in a good location of town!
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

MY STAY AT THE HOTEL WAS EXCELLENT. I WOULD LOVE TO COME AGAIN...
6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Lovely Place to Stay in Town
If you're going to Tulum and staying in town, I would strongly recommend looking into this charming, tucked-away, centrally-located inn. The room was peaceful and clean, the owners and staff were helpful giving directions and information, and the garden is truly majestic.
6-night romance trip
Verified Hotels.com guest review

2/10 Poor

Horrible experience !!
Arrived 1 am in the morning after a long flight from Europe. The first thing that jumped out of the bed was a cacroach when I lifted the towel. Went straight to the doorman and checked out. Horrible experience.
Daniel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Beautiful garden and sounds of birds. Limited parking and only on the street
CAM, 1-night trip
Verified Expedia guest review

8/10 Very good

Rustic charm, friendly staff, central location
Secret Garden is just 2 blocks from the main road, so it is centrally located especially if you are on foot. The staff are friendly and helpful, even providing a brief orientation of the area, what to see and do and recommendations on where to eat and calling me by my name. The room itself is rustic, but clean. It can be a little noisy in the first room (traffic and music from neighbors), but perhaps not so bad farther into the property. The mattress was firmer than I prefer and had a little bit of a dip. No A/C but opening the window shutters just so and running the 3 fans made the heat and humidity bearable. There is a guard on duty at night. The central courtyard is a great place to sit and read and enjoy the sounds of the birds.
nicole, 3-night trip
Verified Hotels.com guest review

8/10 Very good

3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great vibes
Our room was exceptionally clean and cozy! We loved the garden, it was so beautiful and relaxing! Jorge was also such a big help in showing us what’s around town and how to get around. Awesome hidden little spot, we can’t wait to go back!
Melanie, 2-night trip
Verified Expedia guest review

8/10 Very good

Marco, 4-night romance trip
Verified Hotels.com guest review

8/10 Very good

A Pleasant Stay
Secret Garden is well-run business with lovely staff, but don’t expect much more than a private room in a quality youth hostel. The garden is lush and the Secret Garden is at the end of a no through road. It’s relatively quiet and there was free parking outside the front gate for our hire car, but the properties immediately surrounding the establishment make it not somewhere you will want to hang around in. A walk to the main strip of restaurants and bars will take around 15 minutes, but there is a bunch of others along the way. Overall we had a pleasant stay, but next time we will stay at the beach or closer to main action in Tulum.
Matthew, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Tranquility in the heart of local Tulum
After you stay here, you will never decide to stay in a larger hotel again. Everything about this place is magical. The staff are exceptional in attending to your needs, the overgrown vines wrapped around trees are home to pretty local birds, and if you lay down on their hammock and close your eyes you will lose yourself in pure bliss. If you want a peaceful stay in a beautiful local hotel, this is it!!
anies , 1-night trip
Verified Expedia guest review