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Motto by Hilton Tulum

4.5 star property
Luxury hotel with 2 outdoor pools, connected to a shopping centre, near Hunab Lifestyle Center

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Photo gallery for Motto by Hilton Tulum

Aerial view
Reception
Terrace/patio
Bathroom shower
2 outdoor pools, free pool cabanas, pool umbrellas
Motto by Hilton Tulum features a rooftop terrace and puts you a short five-minute drive from Tulum National Park. You can indulge in deep-tissue massages, body treatments or manicures and pedicures, and Bistro Coba, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar and a fitness centre. Fellow travellers love the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Pet-friendly
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 4 restaurants and 3 bars/lounges
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Free use of bicycles
  • Pool bar
  • 2 coffee shops/cafes
  • Spa services
  • 24-hour front desk

For families (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is £66
includes taxes & fees
25 Jul - 26 Jul

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for 1 Queen, Mobility/Hearing Accessible 3X3 Shower

1 bedroom, premium bedding, in-room safe, individually decorated

1 Queen, Mobility/Hearing Accessible 3X3 Shower

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bunk beds - 1 Twin bed over 1 Queen bed

1 bedroom, premium bedding, in-room safe, individually decorated

Bunk beds - 1 Twin bed over 1 Queen bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 15 sq m
  • Sleeps 3
  • 1 Single Bunk Bed and 1 Queen Bed

View all photos for Flex Room, 1 Queen Wall Bed, Rooftop Level

1 bedroom, premium bedding, in-room safe, individually decorated

Flex Room, 1 Queen Wall Bed, Rooftop Level

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW

1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW | 1 bedroom, premium bedding, in-room safe, individually decorated

1 Queen, Mobility/Hearing Accessible 3X3 Shower-VW

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (1 Queen bed)

55-inch flat-screen TV with cable channels

Junior Suite (1 Queen bed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Flex Room with 1 Queen Wall Bed

1 bedroom, premium bedding, in-room safe, individually decorated

Flex Room with 1 Queen Wall Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

1 bedroom, premium bedding, in-room safe, individually decorated

Room, 1 Queen Bed

8.6 out of 10
Excellent
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bunk beds - 1 Twin over 1 Queen, Rooftop Level

Garden view

Bunk beds - 1 Twin over 1 Queen, Rooftop Level

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 15 sq m
  • Sleeps 3
  • 1 Single Bunk Bed and 1 Queen Bed

View all photos for 1 Queen bed Rooftop Level

1 bedroom, premium bedding, in-room safe, individually decorated

1 Queen bed Rooftop Level

8.6 out of 10
Excellent
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms (2 Queen beds 1 Twin bed)

1 bedroom, premium bedding, in-room safe, individually decorated

Family Suite, 2 Bedrooms (2 Queen beds 1 Twin bed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • 30 sq m
  • Sleeps 4
  • 1 Single Bunk Bed and 1 Queen Bed

Similar properties

Exterior

Kimpton Aluna Tulum by IHG

  • Pool
  • Spa
  • Pet-friendly
  • Free parking
9.0 out of 10, Wonderful, 272 reviews
The price is £108
includes taxes & fees
13 Jul - 14 Jul
Kimpton Aluna Tulum by IHG
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About the area

Map
Avenida Coba Sur entre Calle S/N, Manzana 006 Lote 001 Colonia Centro, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 3 min drive - 2.9 km
  • Gran Cenote - 5 min drive - 5.7 km
  • Las Palmas Public Beach - 5 min drive - 4.3 km
  • Playa Paraiso - 7 min drive - 5.0 km
  • Tulum Mayan Ruins - 7 min drive - 3.9 km

Getting around

  • Tulum Intl. Airport (TQO) - 50 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 91 min drive

Restaurants

  • ‪Rossina Cafe - ‬15 min walk
  • ‪Boston’s Tulum - ‬11 min walk
  • ‪Carl's Jr. - ‬2 min walk
  • ‪Pescaderia Estrada - ‬18 min walk
  • ‪Azul Cafe - ‬13 min walk

About this property

Motto by Hilton Tulum

Motto by Hilton Tulum features a rooftop terrace and puts you a short five-minute drive from Tulum National Park. You can indulge in deep-tissue massages, body treatments or manicures and pedicures, and Bistro Coba, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar and a fitness centre. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 115 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children aged 5 and younger eat free breakfast
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 10 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, covered on-site self-parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • 4 restaurants
  • 3 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • Coffee/tea in a common area
  • Private dining
  • Shared microwave
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children's menu

What to do

  • Fitness classes
  • Shopping
  • Beach nearby
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Zip-lining nearby

Working away

  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Free bike hire
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2022
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Television in common areas
  • Communal living room
  • Fitness centre
  • 2 outdoor pools
  • Art gallery on-site
  • Designer shops on-site
  • Shopping centre on-site
  • Bike parking
  • Spa services
  • Vegetarian dining options
  • Local artist showcase
  • At least 80% of lighting from LEDs
  • Water dispenser
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 150
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Mobile key entry
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, body treatments and manicures and pedicures.

Dining

Bistro Coba – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Hunab Rooftop – This poolside rooftop bar specialises in American cuisine and serves lunch and dinner. Open daily.
Alma Verde – This family restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Jungle Bar – On-site bar. Happy hour is offered. Open daily.
Campanella – This coffee shop serves breakfast, brunch, lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 23.20 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 20 to 30 for adults and USD 20 to 30 for children

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 300 per stay
  • Pets are allowed for an extra charge of USD 55 per pet, per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Motto By Tulum Mexico
Motto by Hilton Tulum Hotel
Motto by Hilton Tulum Tulum
Motto by Hilton Tulum Hotel Tulum

Frequently asked questions

Does Motto by Hilton Tulum offer free cancellation for a full refund?

Yes, Motto by Hilton Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Motto by Hilton Tulum?

Yes, there are 2 outdoor pools.

Are pets allowed at Motto by Hilton Tulum?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 10 kg per pet. There's a charge of USD 55 per pet, per day, and there's also a deposit of USD 300 per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Motto by Hilton Tulum?

Yes, there's free self parking.

What are the check-in and check-out times at Motto by Hilton Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Motto by Hilton Tulum and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation on-site includes fitness classes. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 3 bars and a fitness centre. Motto by Hilton Tulum also has spa services and a picnic area, as well as a garden and access to a nearby outdoor pool.

Are there restaurants at or near Motto by Hilton Tulum?

Yes, there are 4 on-site restaurants, featuring international cuisine and poolside dining.

What's the area around Motto by Hilton Tulum like?

Motto by Hilton Tulum is in Zama, a short 1-minute walk from Hunab Lifestyle Center.

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Motto by Hilton Tulum Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Restaurant
Food
Beach
Rooftops
Location
Biking
Bed
Taxi

What guests liked

  • The pool area was very nice, with great service and tasty snacks available. (9 reviews)
  • The property's gym was well-equipped and a great amenity for guests. (5 reviews)
  • The property is close to many restaurants and offers delicious food options with a great selection of dining choices nearby. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Amazing stay. Perfectly relaxing which is what we wanted
8-night trip

10/10

Amazing experience at Motto by Hilton. The staff were incredible, very kind and attentive. The food was great and the amenities were beyond our expectations!
Delicious welcome drink
4-night trip

10/10

Perfect stay!
3-night trip

10/10

Excelente hotel
1-night trip

8/10

Nice place
4-night trip

10/10

Great staff, great location
4-night trip

10/10

Great area amazing staff
5-night trip

10/10

Stay was pleasing
2-night trip

10/10

Staff were amazingly helpful. Property and restaurants were great! Great location to walk through the city! Pools were beautifully looking over the rainforest
6-night trip

8/10

Great option to be close to Tulum’s downtown. Rooms are small but have everything you need
1-night trip

10/10

todo excelente
1-night trip

10/10

Beautiful and nice hotel 💙
3-night trip

10/10

Everything was just perfection. Thanks to Motto Hilton for this wonderfull stay.
7-night trip

8/10

Clean and gym was nice
2-night trip

10/10

Hands down one of the best hotel experiences I've had. Location was great, hotel was great with lots of amenities nearby and most of all the staff were fantastic. Really helpful, knowledgeable and friendly at all times. If visiting Tulum again I'd definitely go back!
4-night trip

10/10

People were helpful and nice.
6-night trip

8/10

The hotel was great and the staff were amazing. The location is safe but not in the most happening of places in Tulum.

10/10

Everything was great. Except maybe the room bed was against the wall and only queen size
3-night trip

8/10

Nice hotel
1-night trip

10/10

The hotel is amazing and only 20 minutes bike ride from beautiful beach club . The rooftop with the pool is amazing.The staff is welcoming , helped me for everything , even bike renting (which is free).
3-night trip

10/10

I love the food , the smell of the hotel , the people is just amazing
2-night trip

10/10

Great Hotel
4-night trip

10/10

I love this property- every one was super nice and friendly
4-night trip

10/10

Stuff are amazing and friendly, the location is easy to acsess to downtown. If you are new to this area, local stuff can give you the best ideas and options to experience.
2-night trip

4/10

Very noisy place with music at midnight, food with extreme poor quality
1-night trip