Auberge Seraphine

3.0 star property
Bayfront hotel in Castries with 2 bars/lounges and outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Auberge Seraphine

Outdoor pool, pool loungers
Exterior
Exterior
Standard Room, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Free parking
    Free parking
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Room service
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Front desk safe
  • Self-serve laundry
  • Luggage storage
Feel at home
  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Queen Beds

Superior Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Queen Beds

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About the area

Map
Vielle Bay, Pointe Seraphine, Castries, 000124

What's nearby

  • Castries Central Market - 17 min walk - 1.5 km
  • St. Lucia Town Hall - 18 min walk - 1.5 km
  • Vigie Beach - 3 min drive - 1.8 km
  • Saint Lucia National Archives - 5 min drive - 3.3 km
  • La Toc Beach - 17 min drive - 5.2 km

Getting around

  • Castries (SLU-George F. L. Charles) - 4 min drive
  • Vieux Fort (UVF-Hewanorra Intl.) - 81 min drive

Restaurants

  • ‪KFC - ‬10 min drive
  • ‪Armandos - ‬8 min drive
  • ‪Cricketer's Pub - ‬7 min drive
  • ‪Bayside Restaurant - ‬5 min drive
  • ‪KFC - ‬6 min drive

About this property

Auberge Seraphine

Situated on the bay, Auberge Seraphine is a great choice for a stay in Castries. Guests can indulge in deep-tissue massages, aromatherapy or reflexology, and grab a bite to eat at Reflections, which serves international cuisine and is open for breakfast, lunch and dinner.

Languages

English

At a glance

Hotel size

  • 24 rooms

Arriving/Leaving

  • Check-in time starts at noon
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site extended parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–10 AM
  • 2 bars/lounges
  • Restaurant
  • Room service (limited hours)

What to do

  • Beach nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Pool loungers

Facilities

  • Built in 1995
  • Safe-deposit box at front desk
  • An outdoor pool

Accessibility

  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping

Special features

Dining

Reflections – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 6.00 per person, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 16 per person

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.

Also known as

Auberge Seraphine
Auberge Seraphine Castries
Auberge Seraphine Hotel
Auberge Seraphine Hotel Castries
Hotel Seraphine
Auberge Seraphine St. Lucia/Castries
Auberge Seraphine Hotel
Auberge Seraphine Castries
Auberge Seraphine Hotel Castries

Frequently asked questions

Does Auberge Seraphine offer free cancellation for a full refund?
Yes, Auberge Seraphine does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Auberge Seraphine?
Yes, there's an outdoor pool.
Are pets allowed at Auberge Seraphine?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Auberge Seraphine?
Yes, there's free self and extended parking.
What are the check-in and check-out times at Auberge Seraphine?
You can check in starting at noon. Check-out time is noon. Contactless check-out is available.
What is there to do at Auberge Seraphine and nearby?
Auberge Seraphine has 2 bars and an outdoor pool.
Are there restaurants at or near Auberge Seraphine?
Yes, Reflections offers al fresco dining and international cuisine.
Does Auberge Seraphine have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Auberge Seraphine like?
Auberge Seraphine is a short 4-minute drive from Castries (SLU-George F. L. Charles) and 17 minutes' walk from Castries Central Market.

Auberge Seraphine Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Exceptional

One week at Auberge
Staff are amazing. Beautiful setting. fabulous restaurant. Room needs more lively art/deco.
Jacqueline, 7-night trip
Verified Hotels.com guest review

6/10 Good

the property is located in a envy area, where the tours operators have shore tours, but the property is outdated. need more up to the times look, the rooms are ok, but they need some help. The restaurant is dying, dinner service is weak. had dinner and either was cold or overcooked, or maybe frozen taste. but needs help now. that could be a goldmine, but needs some TLC
4-night business trip
Verified Expedia guest review

8/10 Very good

Boutique Beauty
Cornelis, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

The location of the hotel is excellent in terms of proximity to Castries, the Vigie airport and cruise terminal. It's located in a quiet area with great views.
Andie, 1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful area, beautiful view of the ocean, very close to Castries market, and shopping
TJ, 1-night business trip
Verified Expedia guest review

8/10 Very good

The property had a pool and restaurant, bar, egret nesting tree, lily pond, boat harbor and near by shopping mall. and restaurants
1-night romance trip
Verified Travelocity guest review

8/10 Very good

it was adequate, had to ask for towels first day. no coffee in room, restaurant staff was slow but all staff was friendly. they even went and bought us a conversion plug for outlets. beautiful setting. close to ships and shopping mall-restaurants. clean rooms. management was wonderful. our airport drivers were the best, friendly and on-time.
2-night romance trip
Verified Travelocity guest review

2/10 Poor

This is a very basic, home grown hotel that charges way too much for what you get! The bed was hard, the bathroom was not clean or updated in any way. Shower leaked on the floor. Towels were small and rough. Tile floors didn't feel clean. This is a very tired property with multiple outlets that didn't work. Too many stairs that aren't safe. Not particularly helpful staff, loud music from a wedding reception. No soap in the bathroom.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Rex, 1-night trip
Verified Hotels.com guest review

8/10 Very good

3-night business trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

4/10 Fair

1-night trip
Verified Expedia guest review

6/10 Good

Apparently like a lot of places in Castries, the first impression is a place that was last decorated in the 70s. But it has nice touches and charm - big rooms, a decent pool, close to the city and George Charles airport if you’re there for work and the WiFi works pretty well. It is a bit expensive, but that seems to be typical for St Lucia.
D, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

The hospitality was five star - Caius was wonderful, friendly, warm, welcoming and extremely helpful with all queries, resolving them swiftly and to a immaculately high standard. I will definitely stay again and recommend to friends/family!!!
1-night family trip
Verified Expedia guest review

4/10 Fair

The property is decent (not great). The room had a bad smell this time around and the service in the restaurant was quite poor. I ate at the restaurant on two occasions during my 1 night stay and was disappointed on both occasions with different staff. The front desk reception was ok but they need to train the rest of the staff. It was not good and I don’t recommend them anymore.
1-night business trip
Verified Orbitz guest review

6/10 Good

2-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

It is a small 22 room hotel within easy walking distance of downtown Castries. The staff will point out the short cut by the cruise ship terminal. It is quiet and clean with a nice view of the water. No beach but a nice pool. A frig and tea and coffee in the room. My favourite was the large balcony.
7-night romance trip
Verified Expedia guest review

6/10 Good

nothing special about the hotel. No safe deposit box. lots of rotten wooden boards etc. very tired. Staff are helpful but food service very slow
2-night romance trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Very convenient to the airport. Lovely restaurant, open air and good food options. The room was comfortable and very clean.
1-night romance trip
Verified Expedia guest review

6/10 Good

Probably the best business hotel close to downtown Castries. Property dated but staff are excellent and rooms are clean. Good restaurant.
2-night business trip
Verified Expedia guest review

2/10 Poor

Stay was horrible Will never stay at this place again or recommend anyone to stay at this place. Service was unbelievably POOR. Needs renovation.
Levi C., 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review