The Murray, Hong Kong, a Niccolo Hotel

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Pool
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Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Overview of The Murray, Hong Kong, a Niccolo Hotel

The Murray, Hong Kong, a Niccolo Hotel

5-star property
Luxury hotel with 5 restaurants, near Hong Kong St. John's Cathedral

9.2/10 Superb

492 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is £322
Price available on 7/11/2022
Map
22 Cotton Tree Drive,Central, Hong Kong
Main amenities
  • Daily housekeeping
  • 5 restaurants and 2 bars/lounges
  • Rooftop terrace
  • Breakfast available
  • 24-hour health club
  • Valet parking
  • 24-hour room service
  • Spa services
  • Conference centre
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Central & Western District
  • Lan Kwai Fong - 2 min drive
  • Hong Kong Convention and Exhibition Centre - 8 min drive
  • Victoria Harbour - 8 min drive
  • Kowloon Bay - 8 min drive
  • Ocean Park - 16 min drive
  • Repulse Bay - 9 min drive
  • Stanley Main Beach - 26 min drive
  • Tai Po Old Market - 23 min drive
  • Hong Kong Disneyland - 32 min drive
  • Pui O Beach - 38 min drive

Getting around

  • Hong Kong International Airport (HKG) - 38 min drive
  • Hong Kong Central Station - 8 min walk
  • Hong Kong Admiralty Station - 11 min walk
  • Hong Kong Sheung Wan Station - 19 min walk
  • Hong Kong Station - 13 min walk

About this property

The Murray, Hong Kong, a Niccolo Hotel

5-star luxury hotel revitalised in 2017 and located in the heart of Central & Western District
You can look forward to a rooftop terrace, a garden and dry cleaning/laundry services at The Murray, Hong Kong, a Niccolo Hotel. Be sure to enjoy a meal at any of the 5 on-site restaurants. In addition to 2 bars and a 24-hour health club, guests can connect to free in-room WiFi.
Additional perks include:
  • Full breakfast (surcharge), valet parking (surcharge) and concierge services
  • Meeting rooms, tour/ticket information and a 24-hour front desk
  • Wedding services, free newspapers and luggage storage
  • Guest reviews say good things about the breakfast, helpful staff and location
Room features
All 336 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menu and Laptop workspace. Guest reviews speak positively of the size rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • Smart TVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 336 rooms
  • Arranged over 25 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 12:30 AM
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 1 per room)*
  • Pets must be supervised

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site valet parking (HKD 400 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • 5 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Working away

  • Meeting rooms
  • Conference centre (20452 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour health club
  • Spa services

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • Smart television
  • Premium digital channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down duvet
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of HKD 475 per person (approximately)

Pets

  • Pets are allowed for an extra charge of HKD 1000 per pet, per night

Parking

  • Valet parking costs HKD 400 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing that there's a smoke detector, a security system and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Murray Hong Kong Niccolo Hotel
Murray Niccolo Hotel
Murray Hong Kong Niccolo
Murray Niccolo
The Murray, Hong Kong, a Niccolo Hotel Hotel
The Murray, Hong Kong, a Niccolo Hotel Hong Kong
The Murray, Hong Kong, a Niccolo Hotel Hotel Hong Kong

Frequently asked questions

Does The Murray, Hong Kong, a Niccolo Hotel offer free cancellation for a full refund?
Yes, The Murray, Hong Kong, a Niccolo Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Murray, Hong Kong, a Niccolo Hotel?
As of 7 Oct 2022, prices found for a 1-night stay for 2 adults at The Murray, Hong Kong, a Niccolo Hotel on 7 Nov 2022 start from £322, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Murray, Hong Kong, a Niccolo Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Murray, Hong Kong, a Niccolo Hotel?
Yes, cats and dogs are welcome, with a limit of 1 per room. There's a charge of HKD 1000 per pet, per night.
Is parking offered on site at The Murray, Hong Kong, a Niccolo Hotel?
Yes. Valet parking costs HKD 400 per night.
What are the check-in and check-out times at The Murray, Hong Kong, a Niccolo Hotel?
You can check in from 3:00 PM - 12:30 AM. Check-out time is noon. Express check-in and contactless social distancing and check-out are available.
What is there to do at The Murray, Hong Kong, a Niccolo Hotel and nearby?
The Murray, Hong Kong, a Niccolo Hotel has 2 bars and a 24-hour health club, as well as spa services and a garden.
Are there restaurants at or near The Murray, Hong Kong, a Niccolo Hotel?
Yes, there are 5 on-site restaurants. Nearby restaurants include China Club (5-min walk), Cipriani (6-min walk) and L16 Cafe and Bar (6-min walk).
What's the area around The Murray, Hong Kong, a Niccolo Hotel like?
The Murray, Hong Kong, a Niccolo Hotel is in Central & Western District, a short 8-minute walk from Hong Kong Central Station and 10 minutes' walk from Lan Kwai Fong. Travellers say that this hotel is in a good location.

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.3/10

Staff & service

9.3/10

Amenities

9.4/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Tsz Ho, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

ying yee, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Henry, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Pui yee ANNIE, 2-night trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

8/10 Very good

Karen, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Janny Lai Ping, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Sze Ngai, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wing Shue, 1-night trip
Verified Expedia guest review