Charleroi (CRL-Brussels South Charleroi) - 83 min drive
Antwerp-South Station - 7 min drive
Antwerp Central Station - 15 min walk
Antwerp (ZWE-Antwerp Central Train Station) - 15 min walk
Airport shuttle (surcharge)
Restaurants
Café De Zwaan - 1 min walk
Thai By Sanito - 2 min walk
Fiera Antwerp - 3 min walk
Hotel FRANQ - 1 min walk
Den Echo - 3 min walk
About this property
Hotel FRANQ
Located just 4 mi (6.4 km) from the airport, Hotel FRANQ offers a shuttle (available 24 hours). Guests can visit the fitness centre for a workout or grab a bite to eat at Restaurant FRANQ, which serves breakfast, lunch and dinner. Other highlights include a bar/lounge, a snack bar/deli and a terrace. The helpful staff and overall property condition get good marks from fellow travellers.
Languages
Dutch, English, French
At a glance
Hotel size
42 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Belgian license plates must register their vehicle with the city in advance.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site self-parking (EUR 25.00 per night)
Wheelchair-accessible parking on site
On-site parking is limited
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–10:00 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Bike hire
Bike storage
Facilities
Safe-deposit box at front desk
Rooftop garden
Garden
Terrace
Library
Fitness centre
Bike parking
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Double-glazed windows
At least 80% of lighting from LEDs
Banquet hall
Accessibility
Lift
Lift door width (centimetres): 99
Wheelchair-accessible path of travel
Wheelchair-accessible parking
16 on-site accessible parking spaces
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in hallways
Hallway handrail height (centimetres): 90
Handrails in stairwells
Stairwell handrail height (centimetres): 89
Front entrance ramp
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Espresso maker
Electric kettle
Slippers
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Special features
Dining
Restaurant FRANQ – This fine-dining restaurant serves breakfast, lunch and dinner. Reservations are required.
Franq Bar – This bar only serves light fare. Open daily.
Awards and affiliations
The property is a member of Relais & Chateaux.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.97 per person, per night
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 28 per person
Airport shuttle service is offered for an extra charge of EUR 78 per room (one-way)
Children & extra beds
Cots/infant beds are available for EUR 30.0 per night
Rollaway beds are available for EUR 90.0 per night
Parking
Covered self-parking costs EUR 25.00 per night
Parking height restrictions apply
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Franq Antwerp
Franq Antwerp
Franq
Hotel FRANQ Hotel
Hotel FRANQ Antwerp
Hotel FRANQ Hotel Antwerp
Frequently asked questions
Does Hotel FRANQ offer free cancellation for a full refund?
Yes, Hotel FRANQ does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel FRANQ?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel FRANQ?
Yes. Self-parking costs EUR 25.00 per night. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by Hotel FRANQ?
Yes, an airport shuttle is available. The charge is EUR 78 per room one-way.
What are the check-in and check-out times at Hotel FRANQ?
Check-in start time: 3:00 PM; check-in end time: 4:00 AM. Check-out time is noon.
What is there to do at Hotel FRANQ and nearby?
Hotel FRANQ has a fitness centre and a garden.
Are there restaurants at or near Hotel FRANQ?
Yes, there's an on-site restaurant, Restaurant FRANQ.
What's the area around Hotel FRANQ like?
Hotel FRANQ is a short 6-minute walk from Cathedral of Our Lady and 6 minutes' walk from Antwerp Market Square.
Hotel FRANQ Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
14 Dec 2024
Michael
Michael, 3-night trip
Verified Hotels.com guest review
6/10 Good
20 Nov 2024
Fine
Nice hotel and good locations. Friendly staff and nice breakfast. But the condition of the rooms and corridors was outdated and needing maintenance.
Shahrooz
Shahrooz, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
4 Sept 2024
Fantastic Hotel
Very good hotel, short walk to the old town and not too far from the train station
The hotel staff are fantastic and very obliging
We would recommend this hotel to anyone looking for a luxury stay
Paul
Paul, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Sept 2024
I was so happy that I chose Hotel FRANQ for my last stop in Belgium - at the end of a trip when you start to get a little bit tired. The staff was remarkable, going above and beyond in every way. The room was spacious and comfy - the right amount of luxury without being stuffy. And, as a treat I had dinner one night at their Michelin starred Restaurant FRANQ and the food and the staff were amazing. I loved this place and would choose it again if I were to visit Antwerp again.
Donna
Donna, 2-night trip
Verified Expedia guest review
10/10 Exceptional
25 Aug 2024
Liliane
Liliane, 2-night trip
Verified Expedia guest review
10/10 Exceptional
7 Aug 2024
A beautiful hotel with high quality services and decor. I look forward to future visits.
Eddie
Eddie, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
25 Jul 2024
Lovely hotel but disappointed with broken shower
My mum and I stayed for 3 nights, the hotel is gorgeous, great location and the staff are really friendly. I would have given 5 stars, however, we were disappointed that our shower was broken during our stay and wouldn't drain properly. On reporting, an engineer came on the second night, but was even worse. We were not offered any form of compensation for this.
Alyson
Alyson, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Jul 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Jun 2024
This is the perfect place to stay in Antwerp. It’s located centrally - close to the train station, historic town square including the church designed by Ruben, and is walkable to local hangouts and shopping areas. The hotel has a cool history being a former bank and the staff are knowledgeable about this history and the area.
Jill
Jill, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 Jun 2024
It was an amazing time at this hotel the staff was awesome and extremely helpful. I would definitely stay at this property again and recommend it to friends and family.
Ginger
Ginger, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
29 Apr 2024
Well located. EXCELLENT restaurant.
Philip
Philip, 2-night trip
Verified Expedia guest review
10/10 Exceptional
3 Apr 2024
Excellent hotel in a great location
Lovely hotel stay in Antwerp with the family. The staff are exceptional and the stay was very comfortable and pleasant. A great location just a couple blocks from the old town and a few blocks to the Diamond district. Make sure to ask the front desk for any recommendations you need as all their suggestions were great. We would definitely stay here again and recommend it highly.
David
David, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Apr 2024
Patanjali
Patanjali, 2-night trip
Verified Expedia guest review
10/10 Exceptional
21 Mar 2024
Exceptional stay!
Everything was marvelous from the glass of Prosecco at checkin to the impeccable service to the very last minute. Cannot say enough about the solicitude of the staff.
Theresa
Theresa, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Jan 2024
The hotel and restaurant were lovely. Great location. Staff friendly and helpful. Would stay here again!
Sarah
Sarah, 2-night trip
Verified Expedia guest review
10/10 Exceptional
1 Jan 2024
Emile
Verified Expedia guest review
6/10 Good
21 Dec 2023
The staff was very friendly and helpful. My biggest problem with this hotel is the bed. The bed was awful. Waking up on vacation sore and uncomfortable isn't ideal. The breakfast was wonderful as was the staff on duty for the breakfast.
Daniel
Daniel, 1-night romance trip
Verified Expedia guest review
8/10 Very good
3 Dec 2023
Comfortable, clean and great location
Weekend stay, our room faced the courtyard and was very quiet & comfortable. Hotel is well located within walking distance to old town & the port. We walked from the train station to the hotel and it was okay distance if you don’t have a lot of luggage but a taxi may be a better choice
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2023
Kevin
Kevin, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2023
Beautiful hotel - very well appointed and well staffed. Rooms were a good size for Europe and beds very comfortable with nice linens.
Especially loved the welcome glass of Prosecco during check in!
Great stay and beautiful area!
Jayne
Jayne, 2-night trip
Verified Expedia guest review
8/10 Very good
28 Oct 2023
Paul
Paul, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2023
The most wonderful welcome I've had at a hotel.
Staff were friendly and helpful throughout our stay
Room was comfortable, bed sensational and shower top notch
Breakfast was incredible! Wonderful, small but perfectly formed, fresh buffet with pastries straight out the restaurant oven, and cooked to order eggs
Would come back
Catherine
Catherine, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
23 Oct 2023
Would absolutely stay again
Excellent stay. Very welcoming staff and very helpful. Great central location.
Karen
Karen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Oct 2023
Jeff
Jeff, 1-night trip
Verified Expedia guest review
10/10 Exceptional
29 Sept 2023
The breakfast was exceptional with fresh breads, cheese, fruits, and juices. Eggs to order. Adding the breakfast option was well worth it.
The bed is comfortable. Shower was spacious. Everything was great.
The only exception is Road construction in front of the property but this is temporary as of 9/28/23.