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The Fives Oceanfront Hotel

4.5 star property
Upmarket beachfront resort with spa, near Arrecife de Puerto Morelos National Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Fives Oceanfront Hotel

On the beach, white sand, beach cabanas, sun-loungers
Exterior
2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Lobby sitting area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Air conditioning
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Fitness centre
  • Sauna
  • Free use of bicycles
  • Beach umbrellas
  • Beach cabanas
  • Beach sunloungers
Feel at home
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Minibar
The price is £169
includes taxes & fees
17 Dec - 18 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Presidential Room, 2 Bedrooms, Oceanfront

Presidential Room, 2 Bedrooms, Oceanfront | Premium bedding, minibar, in-room safe, desk

Presidential Room, 2 Bedrooms, Oceanfront

Highlights

Air conditioning
Smart TV
Premium bedding
Hairdryer
Private bathroom
Champagne service
Free bottled water
Minibar
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Room, 3 Bedrooms, Oceanfront

Premium bedding, minibar, in-room safe, desk

Room, 3 Bedrooms, Oceanfront

Highlights

Air conditioning
Smart TV
Premium bedding
Hairdryer
Private bathroom
Champagne service
Free bottled water
Minibar
  • Ocean view
  • Sleeps 10
  • 2 Queen Beds, 1 Double Sofa Bed and 2 King Beds

View all photos for Presidential Room, 3 Bedrooms, Oceanfront

Premium bedding, minibar, in-room safe, desk

Presidential Room, 3 Bedrooms, Oceanfront

Highlights

Air conditioning
Smart TV
Premium bedding
Hairdryer
Private bathroom
Champagne service
Free bottled water
Minibar
  • Ocean view
  • Sleeps 10
  • 1 Double Sofa Bed, 2 King Beds and 2 Queen Beds

View all photos for Junior Suite

View from room

Junior Suite

Highlights

Balcony
Air conditioning
Smart TV
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
Champagne service
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Ocean View

Premium bedding, minibar, in-room safe, desk

Room, 2 Bedrooms, Ocean View

Highlights

Air conditioning
Smart TV
Premium bedding
Hairdryer
Private bathroom
Champagne service
Free bottled water
Minibar
  • Ocean view
  • Sleeps 8
  • 1 King Bed

View all photos for 1 Bedroom Partial Oceanview Residences

Premium bedding, minibar, in-room safe, desk

1 Bedroom Partial Oceanview Residences

Highlights

Air conditioning
Smart TV
Premium bedding
Hairdryer
Private bathroom
Champagne service
Free bottled water
Minibar
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 Bedroom Oceanview Residences

Premium bedding, minibar, in-room safe, desk

1 Bedroom Oceanview Residences

Highlights

Air conditioning
Smart TV
Premium bedding
Hairdryer
Private bathroom
Champagne service
Free bottled water
Minibar
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About the area

Map
Av. Javier Rojo Gomez Sm 002 Mza 25 Lt 1, Puerto Morelos, QROO, 77580

What's nearby

  • Ojo de Agua Beach - 11 min walk - 0.9 km
  • Puerto Morelos Town Square - 14 min walk - 1.2 km
  • Puerto Morelos Artists’ Cooperative - 14 min walk - 1.3 km
  • Puerto Morelos Beach - 5 min drive - 2.4 km
  • Crococun Zoo - 7 min drive - 6.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 24.2 miles/39 km

Restaurants

  • ‪Yum yum Wok - ‬11 min walk
  • ‪Don Ernesto's - ‬11 min walk
  • ‪Merkadito del Mar - ‬15 min walk
  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬16 min walk
  • ‪Panna e Cioccolato - ‬15 min walk

About this property

The Fives Oceanfront Hotel

At The Fives Oceanfront Hotel , you can spend time at the beach enjoying cabanas, beach umbrellas and beachside drinks, plus you'll be within a 15-minute walk of Puerto Morelos Town Square. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and hydrotherapy. Al Mare, one of 3 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this luxurious resort include 3 bars/lounges, a rooftop terrace and a poolside bar. The helpful staff and overall property condition get good marks from fellow travellers.

All-inclusive

All-inclusive room rates at The Fives Oceanfront Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Yoga

Languages

English, Spanish

At a glance

Hotel size

  • 93 units
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Wi-Fi (speed: 25+ Mbps) in rooms*

Parking

  • Free secured, uncovered on-site self-parking
  • Free secured, uncovered on-site valet parking
  • On-site parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 3 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Private dining
  • Room service (late night)

Travelling with children

  • Lifeguard on-site

What to do

  • On the beach
  • Beach club (surcharge)
  • Yoga classes
  • Ecotours
  • Sailing
  • Boat tours
  • Scuba diving
  • Snorkelling
  • Winery release events
  • Surfing/body boarding nearby
  • Zip-lining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2019
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Communal living room
  • Fitness centre
  • 2 outdoor pools
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Step-free path to entrance
  • Area rugs in public areas
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Be entertained

  • 40-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 25+ Mbps)
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

Al Mare – This beachfront theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.
K iin Rooftop – This restaurant overlooks the ocean and specialises in international cuisine. Guests can enjoy drinks at the bar. Open daily.
Romarley Beach House – This restaurant specialises in Caribbean cuisine. Open daily.
Romarley Pool Bar – This bar is located by the pool. Open daily.
Manglar Lobby Bar – On-site bar. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Christmas Day (25 December) gala dinner per adult: USD 100
  • Christmas Day (25 December) gala dinner per child: USD 50 (from 6 to 17 years old)

Optional extras

  • WiFi is available in guest rooms for USD 15 per night (rates may vary)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.

Frequently asked questions

Does The Fives Oceanfront Hotel offer free cancellation for a full refund?
Yes, The Fives Oceanfront Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Fives Oceanfront Hotel ?
Yes, there are 2 outdoor pools. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at The Fives Oceanfront Hotel ?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Fives Oceanfront Hotel ?
Yes, there's free self and valet parking.
What are the check-in and check-out times at The Fives Oceanfront Hotel ?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at The Fives Oceanfront Hotel and nearby?
Have fun with on-site activities such as sailing, snorkelling and cycling. Additional recreation on-site includes ecotours and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. The Fives Oceanfront Hotel also has 3 bars and a sauna, as well as a fitness centre and beach cabanas.
Are there restaurants at or near The Fives Oceanfront Hotel ?
Yes, there are 3 on-site restaurants, featuring beachfront dining, Italian cuisine and ocean views.
What's the area around The Fives Oceanfront Hotel like?
The Fives Oceanfront Hotel is a short 14-minute walk from Puerto Morelos Town Square and 11 minutes' walk from Ojo de Agua Beach. The local area is walkable and popular for its beaches.

The Fives Oceanfront Hotel Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Ryan, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

P J, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent!!
The Fives is the best all-inclusive in the Cancún area. Service, food, beach, pools, accommodations- all top notch. The best staff anywhere!!!
Mexican Independence Day party on the beach
Rooftop pool
Breakfast with a view
Melissa, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Tobin, 1-night trip
Verified Hotels.com guest review

6/10 Good

We were having an excellent experience. People like Andres in the Romarley restaurant made our stay incredibly special. The food is nice and the place is beautiful. Nevertheless staying there feels like a teenager staying at their parents' house. I invited a friend over to co-work and I was made to pay around $100 to grant her access to the hotel and despite being very clear we would work, and they have no suitable working space so we would be in my room to take some zoom calls, they came upstairs to insist that she should not be allowed in my room at all. Additionally, they provide no support in day care or recommending nannies, and when hiring a nanny to take care of your kids you will also be made to pay a fee. Basically they do not state this anywhere but if you go to this hotel you can forget about having guests unless you want a very harsh treatment and to be made to pay and still be harassed about it.
Valentina, 4-night family trip
Verified Orbitz guest review

10/10 Exceptional

Dope spot. Loved it
Jonathan, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The Fives was a great stay, my husband and I enjoyed our honeymoon there!
Erin, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

This property is excellent!!!! I was given an upgrade. Staff was so kind and friendly. Definitely recommend.
Tanisha, 1-night family trip
Verified Expedia guest review

8/10 Very good

Courtney, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Nice.
Kendra L, 3-night trip
Verified Expedia guest review

8/10 Very good

Traveled with my two children! They enjoyed themselves! We were there durning the hurricane so we experienced lights out for a few, but the staff did a great job at accommodating the guest. My son left his beats headphones in the room on bed when we went for dinner. To notice that the headphones were stolen by house keeping! The situation was reported but no one was held accountable nor was I reimbursed. I was pretty disappointed. Not sure if I will return after this situation.
CRYSTAL, 4-night family trip
Verified Expedia guest review

8/10 Very good

Front desk never answered when calling from room phone. Only one trash can available in kitchen area, there should be one for bathroom area also, had to leave trash on counter or floor for housekeeping to pick up later.
Michelle, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

diego, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

Marisabel, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

I recently had the pleasure of staying at this stunning hotel, and it was truly a remarkable experience! The decor was exquisite, and the cleanliness was impeccable. The staff were exceptionally warm and welcoming, always ready to assist with a smile. Their dedication to ensuring our comfort made our stay truly memorable. I wholeheartedly recommend this hotel for an unforgettable and delightful stay.
Oleksandr, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Rebecca Hung Ka, 4-night trip
Verified Orbitz guest review

4/10 Fair

The property is over rated the room had flies the room didn’t seem to be cleaned that well the sheets had stains and there was a moldy smell in the room. The food wasn’t good portions were small and food was below average. There was no activity’s to do very boring vibe. The staff was ok I wouldn’t recommend this hotel it was a total waste I think they are using the Marley name to attract guests very disappointed in my stay
shakiea m, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Overall, The Fives Beachfront was a wonderful experience and plan to be back. Room cleaning service could be improved, such as cleaning on a timely schedule without having to ask a few times. Hugo, Moises in the restaurant area, Brian at the beach area and Angel at reception area deserve our compliments. They were very attentive and hard working folks. Thank you for a wonderful and relaxed experience!
Maritza, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great stay
Elizabeth, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jessica, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Ernesto Paul, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great staff and very helpful
Shazia, 4-night family trip
Verified Expedia guest review

8/10 Very good

Great staff and service.
Connie, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The staff were so kind and willing to offer ideas of activities in the city. The food was amazing and the all inclusive package was well worth the money. The room size was excellent and had a beautiful view of the ocean.
Lexie, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great place
Oluwatobiloba, 3-night trip
Verified Expedia guest review