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Hilton Cancun, an All-Inclusive Resort

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Exterior
2 outdoor pools
2 outdoor pools
2 outdoor pools
Deluxe Suite, 1 King Bed, Ocean View | View from room

Overview of Hilton Cancun, an All-Inclusive Resort

Hilton Cancun, an All-Inclusive Resort

4.5 star property
Beachfront property in Cancun with free water park, restaurant

8.6/10 Fabulous

919 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is £444
Price available on 7/2/2023
Map
Highway 307, Cancun, QROO, 77500

Room options

About this area

What's nearby

  • On a private beach
  • Moon Palace Golf Club - 27 min drive
  • Riviera Cancun Golf Resort - 35 min drive
  • Iberostar Cancun Golf Course - 24 min drive
  • Delfines Beach - 24 min drive
  • La Isla Shopping Mall - 30 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 31.1 miles/50.1 km

Restaurants

  • Los Caporales - 14 min drive
  • Los De Pescado - 14 min drive
  • Starbucks - 14 min drive
  • McDonald's - 15 min drive
  • Bugambilias - 16 min drive
Map

About this property

Hilton Cancun, an All-Inclusive Resort

Hilton Cancun, an All-Inclusive Resort offers a private beach where you can enjoy the shade from a beach umbrella or relax on a sunlounger. 2 outdoor pools provide fun for everyone, and guests can also take advantage of a fitness centre and a steam room. The coffee shop/cafe is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other highlights at this luxurious property include 2 poolside bars, a free water park and a free kid's club.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service (limited menu)
Dining availability limited at one or more venues

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 714 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • Pets allowed (dogs only, 1 per room, up to 51 lb per pet)*
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured on-site self-parking
  • Free secured on-site valet parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 poolside bars
  • Restaurant
  • Bar/lounge
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Free water park access
  • Playground
  • Trampoline

What to do

  • On a private beach
  • Access to nearby outdoor pool

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas

Facilities

  • Built in 2021
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 2 outdoor pools
  • Free water park
  • Arcade/games room
  • Steam room
  • Water slide

Accessibility

  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Languages

  • English
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Desk chair

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service (limited menu)
Dining availability limited at one or more venues

Dining

Azulinda Lobby Bar – On-site lobby lounge.
Azulinda Market & Cafe – On-site café. Open 24 hours. Open daily.
Vela Food Hall – This buffet restaurant serves breakfast, lunch and dinner. Open daily.
La Luce – This restaurant only serves dinner. Open daily.
Maxal – This restaurant serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Pets are allowed for an extra charge of MXN 1100 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser; cashless payment methods are available for all transactions; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and CleanStay (Hilton) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>This property does not have lifts.</p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Hilton Cancun an All Inclusive Resort
Hilton Cancun, an All-Inclusive Resort Cancun
Hilton Cancun, an All-Inclusive Resort All-inclusive property

Frequently asked questions

Does Hilton Cancun, an All-Inclusive Resort offer free cancellation for a full refund?
Yes, Hilton Cancun, an All-Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Cancun, an All-Inclusive Resort?
As of 3 Feb 2023, prices found for a 1-night stay for 2 adults at Hilton Cancun, an All-Inclusive Resort on 7 Feb 2023 start from £444, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Cancun, an All-Inclusive Resort?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Hilton Cancun, an All-Inclusive Resort?
Yes, there are 2 outdoor pools.
Are pets allowed at Hilton Cancun, an All-Inclusive Resort?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 51 lb per pet. There's a charge of MXN 1100 per accommodation, per stay. Food and water bowls are available.
Is parking offered on site at Hilton Cancun, an All-Inclusive Resort?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hilton Cancun, an All-Inclusive Resort?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hilton Cancun, an All-Inclusive Resort and nearby?
Hilton Cancun, an All-Inclusive Resort has 2 poolside bars, a private beach and a steam room, as well as an arcade, a garden and access to a nearby outdoor pool.
Are there restaurants at or near Hilton Cancun, an All-Inclusive Resort?
Yes, there's an on-site restaurant, Azulinda Lobby Bar. Nearby restaurants include Los Caporales (6.2 mi), Bugambilias (6.7 mi) and Momo (6.7 mi).
What's the area around Hilton Cancun, an All-Inclusive Resort like?
Hilton Cancun, an All-Inclusive Resort is located a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

Reviews

8.6

Fabulous

9.2/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Exceptional
The Hotel is amazing.. everything... clean, restaurants, bar...
Alicia, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

I would rate this stay as an 8.
Beautiful property. The best staff ever, friendly, helpful. The best. Very clean. Good food. I was very frustrated that there wasn’t hard copies in the rooms with information instead of having to use a smart phone. Also, there wasn’t enough hand rails in the pool area. Us older people need to be able to use the pool or go to the beach without the fear of falling. Again, I will say the staff were the best of the best. I would enjoy another visit with Hilton but I have great concerns about those I mentioned.
Carla, 8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is new and in great condition. We enjoyed an excellent stay there in Oct 2022.
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel!!! Staff was always smiling and helpful. Food fresh and delicious. It was my first time at the Hilton Cancun and for sure will not be the last. Very happy with my stay!!!
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

This property is new and well maintained. The rooms are a good size and very nice. The staff is friendly. The kids playground pool was perfect for the kids to have and the snack shop was excellent providing sancks throughout the day. Definitely would be recommend. Can't wait to visit again.
Verified Orbitz guest review

10/10 Exceptional

N/A
Verified Travelocity guest review

10/10 Exceptional

The resort was beautiful. I wish i would have chosen an Oceanview. The only think is they are missing a club and adult nightly activities. This property was still worth it.
cylieah, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Cristian Humberto, 3-night trip
Verified Expedia guest review