Carretera Cancun-Puerto Morelos KM 27.5, Mz. 41, Sm. 12, Puerto Morelos, QROO, 77580
What's nearby
Petempich Bay - 1 min walk - 0.0 km
Arrecife de Puerto Morelos National Park - 1 min walk - 0.0 km
Puerto Morelos Beach - 12 min drive - 10.1 km
Puerto Morelos Town Square - 18 min drive - 12.4 km
Ojo de Agua Beach - 19 min drive - 12.9 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 27.4 miles/44.1 km
Restaurants
Market Cafe - 16 min drive
Sensai - 17 min drive
Preferred Club Lounge - 16 min drive
Casa del Mar - 17 min drive
Preferred Club Bar - 1 min walk
About this property
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive offers a private beach where you can sip a drink at the beach bar, plus you'll be within a 15-minute drive of Puerto Morelos Beach. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. The coffee shop/cafe is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other highlights at this luxurious property include a fitness centre, a hot tub and a snack bar/deli. Fellow travellers love the helpful staff.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Water activities
Kayaking
Snorkelling
Windsurfing
Land activities
Tennis
Lessons/classes/games
Yoga
Entertainment
Theme parties
Languages
English, French, Spanish
At a glance
Hotel size
164 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free uncovered on-site valet parking
Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 7:00 AM–11:30 AM
Restaurant
Bar/lounge
Beach bar
Coffee shop
Private dining
24-hour room service
Snack bar/deli
Water dispenser
What to do
On a private beach
Fitness classes
Winery release events
Pool table
Ecotours nearby
Snorkelling nearby
Working away
Business centre
4 meeting rooms
Computer station
Conference centre (8933 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Beach towels
Pool loungers
Pool umbrellas
Romance packages
Facilities
3 buildings/towers
Built in 2016
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
An outdoor pool
Full-service spa
Hot tub
Wine-tasting room
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Banquet hall
Outdoor entertainment area
Mediterranean architecture
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Minibar
Espresso maker
Dressing gowns and slippers
Iron/ironing board
Window screens
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Shower only
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Mobile key entry
Special features
Spa
Guests can indulge in a pampering treatment at the property's full-service spa, Relax Spa By Pevonia. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 65 per pet, per night
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Property Registration Number BVM1711087E9
Frequently asked questions
Does Secrets Riviera Cancún All Preferred - Adults Only - All inclusive offer free cancellation for a full refund?
Yes, Secrets Riviera Cancún All Preferred - Adults Only - All inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?
Yes, there's an outdoor pool.
Are pets allowed at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of USD 65 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive and nearby?
Have fun during the warmer months with activities nearby such as snorkelling. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the hot tub. Secrets Riviera Cancún All Preferred - Adults Only - All inclusive also has a private beach, an outdoor pool and a fitness centre, as well as spa services and a garden.
Are there restaurants at or near Secrets Riviera Cancún All Preferred - Adults Only - All inclusive?
Yes, there's an on-site restaurant.
What's the area around Secrets Riviera Cancún All Preferred - Adults Only - All inclusive like?
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive is located a short 1-minute walk from Petempich Bay.
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
24 Aug 2024
Great property with a super friendly and attentive staff.
Candace G
Candace G, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 Aug 2024
Property and service was amazing
Meechelle
Meechelle, 3-night trip
Verified Expedia guest review
10/10 Exceptional
9 Aug 2024
Tequisha
Tequisha, 4-night trip
Verified Hotels.com guest review
8/10 Very good
31 Jul 2024
Emily
Emily, 4-night trip
Verified Expedia guest review
8/10 Very good
24 Jul 2024
Not enough food options in the secret side as well as not enough dancing options or entertainment on this side . We also believe we had bed bugs as we got all bit all over the body .
Aracelly
Aracelly, 3-night trip
Verified Expedia guest review
10/10 Exceptional
24 Jul 2024
Gregory
Gregory, 6-night trip
Verified Expedia guest review
10/10 Exceptional
21 Jul 2024
Great resort for adults only. Highly recommend secrets pool and restaurant area. Top notch and great staff!
Adolfo
Adolfo, 3-night family trip
Verified Expedia guest review
8/10 Very good
18 Jul 2024
Derrick Lanez Thompson
Derrick Lanez Thompson, 4-night trip
Verified Expedia guest review
10/10 Exceptional
18 Jul 2024
Christopher
Christopher, 3-night trip
Verified Expedia guest review
10/10 Exceptional
16 Jul 2024
Luis the bartender in the lounge ALWAYS went above and beyond
Estefana helped us each day with questions and all our bookings she was fantastic
Luis who was in charge of Rosewater for dinner made sure we had everything we needed every hour during our private dinner
Cruz who served drinks at the pool was so sweet and amazing!
Felicia Ann
Felicia Ann, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 Jul 2024
Jerome
Jerome, 4-night trip
Verified Expedia guest review
10/10 Exceptional
14 Jul 2024
Ashley
Ashley, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Jul 2024
Brian
Brian, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Jul 2024
Excellent service
Shuntana
Shuntana, 3-night romance trip
Verified Expedia guest review
8/10 Very good
5 Jul 2024
The food was horrible! We stayed 5 nights and didn’t enjoy any of the restaurants. It was always hot inside the restaurant the facility kept the ac off.
ROSS
ROSS, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 Jul 2024
One of my favorite resorts I've been to! Amazing food, especially for an all inclusive. Great staff. Easy to walk around the resort.
Rebecca
Rebecca, 6-night trip with friends
Verified Expedia guest review
4/10 Fair
2 Jul 2024
William
William, 3-night trip
Verified Expedia guest review
10/10 Exceptional
30 Jun 2024
Love it
Carlington
Carlington, 8-night trip
Verified Expedia guest review
8/10 Very good
28 Jun 2024
Lizet
Lizet, 4-night trip
Verified Expedia guest review
10/10 Exceptional
26 Jun 2024
The staff, everyone where so friendly snd nice. The room was beautiful and food in buffet and Italian restaurant was excellent. The only down side ocean water not safe to swim and so food in other restaurant need more season. We had a happy anniversary and reconnected. Thank you for a blessed time.
LaTosha Marie
LaTosha Marie, 4-night romance trip
Verified Orbitz guest review
8/10 Very good
25 Jun 2024
Shanelle Julianne
Shanelle Julianne, 4-night trip
Verified Expedia guest review
2/10 Poor
25 Jun 2024
The property feels old and dirty. The moisture almost made me slip while walking. I stayed here years ago and realized this was the same terrible property. I will never stay here again. It's not worth the five-star rating it has.!
LAURA ALEJANDRA
LAURA ALEJANDRA, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 Jun 2024
Property beautiful and staff amazing and professional ( shout out to Lucia at check-in).
Ray
Ray, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Jun 2024
Camille
Camille, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
21 Jun 2024
Little bit less than I’m used to and expected from Secrets property. But the all the staff courtesy and professionalism made up the little disappointment I had especially the manager Carlos. Very nice and calm explaining the situation and did everything possible to make our stay comfortable.