Naismith Memorial Basketball Hall of Fame - 4 min walk
Titanic Museum - 9 min walk
MGM Springfield - 12 min walk
MassMutual Center - 18 min walk
Baystate Medical Center - 4 min drive
Getting around
Hartford, CT (BDL-Bradley Intl.) - 19 min drive
Westfield, MA (BAF-Barnes Municipal) - 21 min drive
Holyoke Station - 12 min drive
Windsor Locks Station - 15 min drive
Springfield Union Station - 27 min walk
Restaurants
McDonald's - 6 min walk
Wahlburgers - 12 min walk
Red Rose Pizzeria - 16 min walk
Starbucks - 7 min walk
Max's Tavern - 5 min walk
About this property
Hilton Garden Inn-Springfield, MA
Hilton Garden Inn-Springfield, MA offers a great location, putting you within a 15-minute walk of MGM Springfield. Guests can take a dip in the indoor pool or grab a bite to eat at Great American Grill, which serves breakfast and is one of 2 restaurants. A bar/lounge and a 24-hour fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.
Languages
English
At a glance
Hotel size
143 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Express check-in/out available
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Property amenities
Food and drink
Breakfast available each morning (surcharge)
2 restaurants
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Travelling with children
Children's menu
Working away
24-hour business centre
Meeting rooms
Conference space
Services
24-hour front desk
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2002
Safe-deposit box at front desk
Picnic area
Fireplace in reception
Television in common areas
24-hour fitness centre
An indoor pool
Hot tub
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Great American Grill – This restaurant only serves breakfast.
Uno Chicago Grill – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Refundable deposits
Deposit: USD 150 per accommodation, per stay
Optional extras
Breakfast is offered for an extra charge of approximately USD 11.95 per person
Children & extra beds
Rollaway beds are available for USD 20.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 6 AM to 10 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
State tax ID – C0013222810
Also known as
Hilton Garden Inn Hotel Springfield
Hilton Garden Inn Springfield
Springfield Hilton Garden Inn
Hilton Garden Inn Springfield Hotel Springfield
Hilton Garden Inn Springfield Hotel
Hilton Garden Inn Springfield MA Hotel
Hilton Garden Inn Springfield MA
Hilton Garden Springfield, Ma
Hilton Garden Inn-Springfield, MA Hotel
Hilton Garden Inn-Springfield, MA Springfield
Hilton Garden Inn-Springfield, MA Hotel Springfield
Frequently asked questions
Does Hilton Garden Inn-Springfield, MA offer free cancellation for a full refund?
Yes, Hilton Garden Inn-Springfield, MA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn-Springfield, MA?
Yes, there's an indoor pool. Guests have pool access from 6 AM to 10 PM.
Are pets allowed at Hilton Garden Inn-Springfield, MA?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn-Springfield, MA?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Garden Inn-Springfield, MA?
Check-in start time: 3 PM; check-in end time: 3 AM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hilton Garden Inn-Springfield, MA?
No, this hotel doesn't have a casino, but MGM Springfield (12-min walk) is nearby.
What is there to do at Hilton Garden Inn-Springfield, MA and nearby?
Hilton Garden Inn-Springfield, MA has an indoor pool and a 24-hour fitness centre, as well as 1 hot tub and a picnic area.
Are there restaurants at or near Hilton Garden Inn-Springfield, MA?
Yes, there are 2 on-site restaurants.
What's the area around Hilton Garden Inn-Springfield, MA like?
Hilton Garden Inn-Springfield, MA is a short 12-minute walk from MGM Springfield and 4 minutes' walk from Naismith Memorial Basketball Hall of Fame.
Hilton Garden Inn-Springfield, MA Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
31 Dec 2024
Best Hotel for Basketball Hall of Fame trip
Great! Very convention location right next to the Basketball Hall of Fame Museum that we visited.
Fritz
Fritz, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Dec 2024
Barbara
Barbara, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
23 Dec 2024
Large room for the price. Clean hotel and easy parking. Exceeds expectations
Anthony
Anthony, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
21 Dec 2024
Great location - hotel is undergoing some renovations - was a bit noisy but the room was comfortable albeit a bit dated - very nice staff - gym needs some new equipment
Barbara
Barbara, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Dec 2024
Dennis
Dennis, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 Dec 2024
Will be better once they are done with renos
Nice location off the highway but when i booked i did notknow it was undergoing renovations and the hotel had tarps and cardboard on the floors where they tore it up. Also the heat was not working well in the rooms and was freezing cold.
Crystal
Crystal, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Dec 2024
william
william, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Dec 2024
Jasmine
Jasmine, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
2 Dec 2024
A little more attention to details
Overall, it was good visit. The only issue was that our bathroom had bath soap and lotion dispensers, but they didn't have enough soap for at least one person. The breakfast options can be improved a little for the price.
Gilbert
Gilbert, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2024
Alex
Alex, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
17 Nov 2024
The shower dripped all night
Joseph
Joseph, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
1 Nov 2024
Zachary
Zachary, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 Oct 2024
Hope
Hope, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2024
Hilton Garden Inn stay
The room was clean. And spacious. It was a handicap room, which I was not expecting. So the bathroom was weird. Would have preferred a standard room.
JoAnne
JoAnne, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
13 Oct 2024
Check in went well, the staff was very polite and made small talk while the computers were struggling to check us in. It was incredibly busy but the wait wasn’t too bad getting checked in. The room was clean but you could hear every single room around you including the one directly below you through the vents so it was loud listening to everyone and the dog barking under us. We left for the evening and didn’t return back until after 11, but when we did return there was vomit all over the floor and wall next to the elevators that hadn’t been cleaned up it just had towels thrown across it on the floor and the wall was still in pure sight so that was pretty gross. We had dinner delivered and the hotel didn’t want our dasher bringing our food to our door but eventually they let him up and he left it there for us which we received and enjoyed. The beds were clean, the shower was great, the tv was average (it worked but not great). Only other complaint was that the housekeeping staff came in our room an hour before check out and asked us “why we hadn’t checked out yet” and seemed annoyed that we were still packing everything up. I asked the front desk when we were checking out if check out had been at 11 and I was just misinformed but they said “no, why?” And I explained what housekeeping said and she made a face of ‘ahhh yeah that happens’ and said “well we are just busy tonight and trying to get ahead of it for cleaning” but overall it’s wasn’t a bad stay. Very comfy pillows. :)
RuthAnne
RuthAnne, 1-night family trip
Verified Expedia guest review
6/10 Good
12 Oct 2024
Working lights
Gwendolyn
Gwendolyn, 2-night trip
Verified Expedia guest review
10/10 Exceptional
8 Oct 2024
Every time I have stayed a this hotel, I've had a great experience. Always safe and very clean
Catherine
Catherine, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2024
sayward
sayward, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 Oct 2024
Very clean
Brendan
Brendan, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 Oct 2024
Jeffrey
Jeffrey, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 Oct 2024
Good stay
Room was clean and comfortable and in a convenient location for us. Beds didn’t look or feel like queen size but I double checked with front desk and was assured they were queen sized.
Amy
Amy, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
29 Sept 2024
When he got to our hotel room we realized that both beds were made with a top sheet but no base sheet so we could see the mattress cover on both of the beds.
Katie
Katie, 1-night romance trip
Verified Expedia guest review
6/10 Good
29 Sept 2024
The staff was pretty blasé and gave off the vibe that they didn’t want to be there. I mean I don’t blame them, Springfield Mass is so lame but it definitely affected our stay. My husband and I felt a little uncomfortable. But it was very clean and the rooms were decent