When you stay at Rossio Plaza Hotel, you'll be in a fantastic location, only a five-minute walk from Santa Justa Elevator and Rossio Square. Also, Avenida da Liberdade and Castle of São Jorge are within a short 10-minute walk. Fellow travellers love the helpful staff and overall property condition. Public transportation is only a short walk: Rossio Station (Green) is 3 minutes and Baixa-Chiado Station is 3 minutes.
Languages
English, French, Italian, Portuguese, Spanish
At a glance
Hotel size
62 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 7:30 AM–10:30 AM
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Accessibility
Lift
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Handrails in stairwells
Well-lit path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Espresso maker
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Local maps
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 7.50 for children
Airport shuttle service is offered for an extra charge of EUR 60 per room (return)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Property Registration Number 12152
Also known as
Rossio Plaza Hotel Hotel
Rossio Plaza Hotel Lisbon
Rossio Plaza Hotel Hotel Lisbon
Frequently asked questions
Does Rossio Plaza Hotel offer free cancellation for a full refund?
Yes, Rossio Plaza Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Rossio Plaza Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Rossio Plaza Hotel?
Sorry, there's no on-site parking at Rossio Plaza Hotel.
Is an airport shuttle service offered by Rossio Plaza Hotel?
Yes, an airport shuttle is available. The charge is EUR 60 per room return.
What are the check-in and check-out times at Rossio Plaza Hotel?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is noon.
Is there an on-site casino at Rossio Plaza Hotel?
No, this hotel doesn't have a casino, but Lisbon Casino (9-min drive) is nearby.
What's the area around Rossio Plaza Hotel like?
Rossio Plaza Hotel is in Lisbon Old Town, a short 3-minute walk from Rossio Station (Green) and 2 minutes' walk from Rossio Square. Travellers say that the local area is very central perfect for sightseeing.
Rossio Plaza Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
5 Dec 2024
Kayla
Kayla, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Dec 2024
Elizabeth
Elizabeth, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Dec 2024
Di
Di, 4-night family trip
Verified Hotels.com guest review
6/10 Good
19 Nov 2024
Small difficult to navigate room for the price
Had to carry luggage up a flight of stairs before getting to a slow tiny elevator, room is small, hard to navigate, almost hit my head on the free hanging t.v. a few times, a blood spot on my sheet. Really disappointed to pay so much money for a hotel that has a good location, relatively good breakfast, and not much else
Bill
Bill, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Nov 2024
Front desk staff was incredibly freindly and helpful with suggestions. Great location!
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
15 Nov 2024
Not sure it’s worth the money
Lobby extremely small, often packed with no room to move, elevator small and slow, no way to make hot water in room, crazy clicking noise I room couldn’t figure out how to fix, window faces wall, no view
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2024
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2024
Great hotel and great location highly recommend
Thomas
Thomas, 2-night trip
Verified Hotels.com guest review
8/10 Very good
23 Oct 2024
Nice and convenient
Very convenient location. Small hotel. Not a lot of amenities but that isn't why you stay here. Could walk everywhere. We asked for 2 single beds as we were friends travelling together. Unfortunately, they couldn't give us one with 2 beds so we squeezed into a Queen bed together. Not optimal.
Melanie
Melanie, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
15 Oct 2024
The staff was great - friendly, courteous and efficient. The room is just too small - absolutely no storage room for clothes or suitcases. The hotel is in an excellent location.
fredrick
fredrick, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Oct 2024
Mervin
Mervin, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 Oct 2024
Very central, not too noisy, TINY!
We arrived very late, very enthusiastic staff member wanted to chat while we had our complimentary tart and port. We were only overnighting. We had a view out to the Santa Justa lift. bathroom small but modern with a window to the street. Bedroom very tiny. Adequate room if you not planning to spend much time in it.
N
N, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Oct 2024
Kristy
Kristy, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
30 Sept 2024
Very friendly and helpful staff. Great location. Clean.
Thomas
Thomas, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 Sept 2024
Our check in experience was exceptional! Perfect location if you want to conveniently be located in the middle of everything. Our room was clean, spacious for two, cool AC, comfortable beds. Staff extremely helpful and accommodating. Thank you all for a wonderful visit to Lisbon!
Marsha Elaine
Marsha Elaine, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
29 Sept 2024
Staff very helpful. Great location.
Room small, but has everything you need.
Breakfast included. Limited selection but enough to get day started.
Marianne
Marianne, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 Sept 2024
SIMON
SIMON, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Sept 2024
Very convenient for the major city sights. Room is small but clean and lerfectly acceptable for a city hotel. Loved the welcome port and pastel
Janice
Janice, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 Sept 2024
Wonderful reception staff & good location. Stairs were required.
Patricia
Patricia, 2-night family trip
Verified Expedia guest review
8/10 Very good
25 Sept 2024
Hotel Rossio Plaza is extremely well situated and great for getting to restaurants and a comfortable walk to the marina. The staff in reception were pleasant enough. The staff in the breakfast room were brilliant. Friendly, helpful and efficient. Although the actual dining area is quite cramped! The beds were clean and very comfortable. Contrary to some websites there is no spa or shuttle bus in this hotel. Our room was to the side of the main entrance to the hotel. This door was locked at all times so we felt very secure.
john edward
john edward, 4-night romance trip
Verified Expedia guest review
8/10 Very good
24 Sept 2024
Great location and despite being on a busy street my room was very quiet and well sound proofed. Comfortable bed. Helpful staff.
Deborah
Deborah, 3-night business trip
Verified Expedia guest review
6/10 Good
24 Sept 2024
Not so good. As soon as we walked into the reception we could smell the sewer stench. It was also present in the guest room.
Breakfast was ok.
Staff were friendly and pleasant.
Soo Mei
Soo Mei, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
24 Sept 2024
Susan or Scott
Susan or Scott, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 Sept 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Sept 2024
Really nicely done hotel. Very modern and great location for everything.
Staff were lovely and very helpful even offering a treat and wine upon arrival.
The rooms were fairly small but fine for a few nights
The only issue was a strong drain smell in the entrance hall of the hotel and building works were right next to our room and started at 8am. Loud drilling noise is not very relaxing and didn’t appreciate being woken up by it. Assume when this is completed it will be fine but we weren’t aware the works were ongoing before our trip.