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The Pier Hotel

3.5 star property
Victorian hotel on beach in Eastbourne City Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Pier Hotel

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Reception
Deluxe Twin Room, Sea View | Desk, iron/ironing board, free WiFi, bed sheets
Lounge

Reviews

7.8 out of 10

Good

Popular amenities

  • Non-smoking
  • Free WiFi

Main amenities (2)

  • On the beach
  • Limited hour front desk

Feel at home (6)

  • Private bathroom
  • Television
  • Coffee/tea maker
  • Bath or shower
  • Free toiletries
  • Hairdryer
The price is £27
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Single Room, Sea View

Standard Single Room, Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Sea View

Highlights

Heating
Smart TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • Sea view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, Sea View

Standard Double Room, Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Sea View

Highlights

Heating
Smart TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 15 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Heating
Smart TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 16.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room, Sea View

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Single Room, Sea View

Highlights

Heating
Smart TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 9.9 sq m
  • Sea view
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Basic Single Room

Highlights

Heating
Smart TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Apartment

Family Apartment | Desk, iron/ironing board, free WiFi, bed sheets

Family Apartment

Highlights

Heating
Smart TV
3 bedrooms
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • 35 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

Deluxe Double Room

Highlights

Heating
Free cots/infant beds
Smart TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Sea View

Family Room, Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Sea View

Highlights

Heating
Smart TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 24 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Basic Double Room

Basic Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Basic Double Room

Highlights

Heating
Smart TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

Highlights

Heating
Smart TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Twin Room, Sea View

Deluxe Twin Room, Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, Sea View

Highlights

Heating
Smart TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 17 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Room

Highlights

Heating
Smart TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
Desk
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Twin Room, Sea View

Standard Twin Room, Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Sea View

Highlights

Heating
Free cots/infant beds
Smart TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, Sea View

Deluxe Double Room, Sea View | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Sea View

Highlights

Heating
Free cots/infant beds
Smart TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • Sea view
  • Sleeps 2
  • 1 Double Bed

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Pet-friendly
Free WiFi
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7.8 out of 10, Good, (1012)
The price is £44
includes taxes & fees
19 Dec - 20 Dec
The Burlington Hotel
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About the area

Map
4 Grand Parade, Eastbourne, England, BN21 3EH

What's nearby

  • Eastbourne Pier - 1 min walk
  • Eastbourne Bandstand - 5 min walk
  • Devonshire Park Theatre - 9 min walk
  • Eastbourne Beach - 11 min walk
  • Congress Theatre - 12 min walk

Getting around

  • Hampden Park Station - 11 min drive
  • Eastbourne Station - 12 min walk
  • Pevensey and Westham Station - 13 min drive

Restaurants

  • ‪To the Rise Bakery - ‬3 min walk
  • ‪The Crown & Anchor - ‬3 min walk
  • ‪The Chippy on the Pier - ‬9 min walk
  • ‪Cafe Nikoletta - ‬2 min walk
  • ‪Victorian Tea Rooms - ‬9 min walk

About this property

The Pier Hotel

Situated by the ocean, The Pier Hotel is a great choice for a stay in Eastbourne. Fellow travellers like the helpful staff and location.

Languages

Arabic, English, Hindi, Urdu

At a glance

DONE

Hotel size

    • 31 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 2:00 PM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • For more details, please contact the property using the information on the booking confirmation
    • Guests who may encounter issues with stairs should contact this property in advance. There are about 10 steps at the front door and 7 steps up or down after exiting the lift.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

What to do

  • On the beach

Services

  • Front desk (limited hours)

Facilities

  • Victorian architecture

Room amenities

Be entertained

  • Smart television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Fees & policies

Optional extras

  • Late check-in between 10:30 PM and 6:00 AM can be arranged for an extra charge of GBP 30
  • Late checkout can be arranged for an extra charge of GBP 20 (subject to availability)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Pier Hotel Eastbourne
Hotel The Pier Hotel Eastbourne
Eastbourne The Pier Hotel Hotel
The Pier Hotel Eastbourne
Pier Eastbourne
Hotel The Pier Hotel
Pier Hotel
Pier
The Pier Hotel Hotel
Pier Hotel Eastbourne
The Pier Hotel Eastbourne
The Pier Hotel Hotel Eastbourne

Frequently asked questions

Does The Pier Hotel offer free cancellation for a full refund?
Yes, The Pier Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Pier Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Pier Hotel?
Sorry, there's no on-site parking at The Pier Hotel.
What are the check-in and check-out times at The Pier Hotel?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge of GBP 20 (subject to availability).
What's the area around The Pier Hotel like?
The Pier Hotel is a short 1-minute walk from Eastbourne Pier and 5 minutes' walk from Eastbourne Bandstand. Travellers say that this hotel is in a good location.

The Pier Hotel Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Good

Very dated hotel, apparently under new management. No parking, had to pay £30 in the hotel across the road or pay £9 perday NCP a good walk away. Only saw 1 person all the time i was there. This person had zero personality! No food available at all due to no staff for the kitchen
Paul, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Iain, 1-night trip
Verified Hotels.com guest review

6/10 Good

Single sea-view room
I stayed in a single sea-view room. The room was nicely decorated and the bed was very comfortable. Good Wi-Fi. Lovely view of the pier and beach. The shower was hot and powerful. Unfortunately, the room and en-suite were not very clean, it was very dusty and there were bits on the carpet. The mug/spoon was still dirty from previous guest. The en-suite really needed a deep clean and the toilet had been left dirty in the bowl although it had a paper slip on the toilet seat to say it had been cleaned. Parked in the local NCP for £7.95 per 24 hours which was only a 5-min walk to the hotel and straightforward (is cheaper if you download the app before you park). I had received an email from the hotel before my stay with the parking permit instructions (subject to availability) however they do not have permits at all at the moment as they have not been granted by the council yet. Found it a little confusing - the email was not needed as it wouldn't have been an option to have a permit and I wasted half an hour trying to find a space in the permit zone to then be told they did not have any to give out anyway! No restaurant for breakfast but there was a Wetherspoons a short walk away so was not an issue. Understand it has recently been taken over so may explain these few issues.
Bianca-Bo, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Evan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Average Services
My experience of my stay at Pier Hotel would be average. I paid £50 per night for three nights. Hotel rooms were average, quite congested to walk. Firstly, I was annoyed of the services provided. I understand the management was new and they purchased the hotel few days ago, the wifi router in my room wasn’t working. Things were not checked before the arrival of the guest. They did offer me another room on my Day 2 which I denied, because one day stay left only. Secondly, no room service at all. We left rooms in a good condition, and we expected the basic services to be done when we arrive back to the room. Basic like; emptying the bin, replacing the laundry, providing the with toiletries because they get used every day. We always had to ask for the services, which is quite unusual for the hotels. Overall, average stay at the hotel. The best things about the hotel is, it is right in front of the Pier and Seafront. This is the only attractive and positive things about Pier Hotel.
Angel Akanksha, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The main area in the room was good; however, the bathroom needs some attention - loose tap, musty smell and rust in places.
Sarah, 1-night trip
Verified Expedia guest review

2/10 Poor

Ryan, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Fairly average hotel. Bed was really hard and uncomfortable. Often had no hot water late in the evenings. Needs improvement for sure but was quite a cheap stay.
Constantine, 4-night business trip
Verified Expedia guest review

8/10 Very good

The property as just been taken over by new owners. The hotel manager is very polite and made you feel welcome. The room we stayed in was clean and adequate for me and my wife. The property has no catering facilities or bar so it is room only which did not bother us as there are plenty of restaurants, cafes and bars around the hotel. All in all a very pleasant stay.
James, 6-night trip
Verified Expedia guest review

4/10 Fair

Dave, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice everything
Gurvinder, 1-night family trip
Verified Expedia guest review

6/10 Good

Sarah, 2-night trip
Verified Expedia guest review

2/10 Poor

Very shabby hotel unacceptable standard.
najib, 1-night family trip
Verified Expedia guest review

2/10 Poor

The hotel is in a terrible condition I am surprised Expedia sees it fit for purpose. I have never seen such poor quality service and an hotel in such dire conditions. Very disappointed with need.
Najib, 1-night family trip
Verified Expedia guest review

6/10 Good

My single room 301. Didn't like almost impossible to use tiny hand basin shaving light not working. Showerhead needs replacing, needle like spray! Had to walk 1/2 mile to get breakfast at J.D.'spoons!
andy, 2-night trip
Verified Expedia guest review

6/10 Good

Adam, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Tim, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Laura, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

The room did not have 2 double beds as stated. Could not connect to the internet. There were no parking concessions, breakfast or drinks as stated at the time of booking and in an email after booking. Unfriendly owner and offered no apology for any of the things mentioned above.
Sara, 3-night romance trip
Verified Expedia guest review

6/10 Good

Harry, 1-night trip
Verified Expedia guest review

8/10 Very good

Katie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Scott, 1-night trip
Verified Hotels.com guest review

8/10 Very good

When we arrived it was locked and didn’t open till 14.00. We checked in only to find it was under new management. There was no Restaurant or Bar, The front desk was only open to check people in. They gave me a fob to open the front door. The room was clean and well fitted, but we felt that it seem more like a Hostel then a Hotel. Not really impressed, and not what was advertised on Expedia. We spoke to another couple who had also booked through who felt the same. Probably won’t book it again.
Terry, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Crystal, 1-night trip
Verified Expedia guest review

4/10 Fair

Property recently under new management. Wifi was being installed. No AC in our unit, just 2 basic fans. On a really hot night. Location was very convenient. Amenities were basic.
DAVID, 1-night family trip
Verified Expedia guest review

General property information

Breakfast
Available
Parking
Available
Reasons to Book
Great Location & Room Cleanliness
Check-In Time
2:00 PM