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Novotel Krakow City West

4.0 star property
Family-friendly hotel with indoor pool, near National Museum

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Krakow City West

Exterior
Point of interest
Point of interest
Point of interest
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Parking available
  • Spa
  • Electric vehicle charging point
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Free area shuttle
  • Fitness centre
  • Self parking
  • Children's pool
  • Spa services
  • Business centre
  • 5 meeting rooms

For families (6)

  • Children stay free
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Television
The price is £43
includes taxes & fees
6 Jan - 7 Jan 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 1 Queen Bed with Sofa bed (Novation)

Superior Room, 1 Queen Bed with Sofa bed (Novation) | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed with Sofa bed (Novation)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Clothes dryer
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds (Novation)

Superior Room, 2 Single Beds (Novation) | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds (Novation)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Clothes dryer
Hypo-allergenic bedding
Sofa bed
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Twin Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

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The price is £59
includes taxes & fees
12 Jan - 13 Jan 2025
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About the area

Map
Armii Krajowej 11, Kraków, Lesser Poland, 30-150

What's nearby

  • Wawel Castle - 8 min drive
  • ICE Krakow Congress Centre - 8 min drive
  • Main Market Square - 8 min drive
  • St. Mary's Basilica - 9 min drive
  • Cloth Hall - 9 min drive

Getting around

  • Kraków (KRK-John Paul II - Balice) - 19 min drive
  • Kraków Łobzów Station - 10 min drive
  • Turowicza Station - 10 min drive
  • Zabierzow Station - 14 min drive
  • Free local area shuttle

Restaurants

  • ‪Klub Studencki Filutek - ‬10 min walk
  • ‪Współwinni - ‬5 min walk
  • ‪Piazza Toscana - ‬7 min walk
  • ‪Browar Górniczo-Hutniczy S.A. - ‬11 min walk
  • ‪Zaścianek. Klub - ‬9 min walk

About this property

Novotel Krakow City West

Novotel Krakow City West features a free kids' club and puts you within a 10-minute drive of Royal Road and Wawel Castle. Guests can indulge in deep-tissue massages, and Novo2 serves breakfast, lunch, and dinner. An indoor pool, a bar/lounge and a fitness centre are other highlights. Fellow travellers love the helpful staff.

Languages

English, French, German, Italian, Polish, Russian, Spanish, Ukranian

At a glance

Hotel size

  • 305 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: 2:00 AM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Free children's club

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (PLN 70 per night)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Off-site

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Free local shuttle
  • Playground
  • Toys
  • Children's books

What to do

  • Shopping
  • Hiking/biking trails nearby

Working away

  • Business centre
  • 5 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Spa services
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Dryer

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Deep-soaking bath
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and sports massages.

Dining

Novo2 – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: PLN 100 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 85 per person

Renovations and closures

The following facilities or services will be unavailable from December 15 2024 to December 22 2024 (dates subject to change):
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 100 per pet, per night

Parking

  • Self-parking costs PLN 70 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Novotel Hotel Krakow City West
Novotel Krakow City West
Accor Krakow Bronowice
Novotel Krakow City West Hotel
Novotel Krakow Bronowice Hotel Krakow
Krakow Novotel
Novotel Krakow City West Hotel
Novotel Krakow City West Kraków
Novotel Krakow City West Hotel Kraków

Frequently asked questions

Does Novotel Krakow City West offer free cancellation for a full refund?
Yes, Novotel Krakow City West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Krakow City West?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM. The swimming pool will be unavailable from December 15 2024 to December 22 2024 (dates subject to change).
Are pets allowed at Novotel Krakow City West?
Yes, pets are welcome. There's a charge of PLN 100 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Novotel Krakow City West?
Yes. Self-parking costs PLN 70 per night. Electric car charging is available.
What are the check-in and check-out times at Novotel Krakow City West?
Check-in start time: 4:00 PM; check-in end time: 2:00 AM. Check-out time is noon.
What is there to do at Novotel Krakow City West and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre and spa services. Novotel Krakow City West also has an arcade.
Are there restaurants at or near Novotel Krakow City West?
Yes, there's an on-site restaurant, Novo2.
Does Novotel Krakow City West have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.

Novotel Krakow City West Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great hotel
Great hotel, rooms lovely and comfortable. Breakfast had a good selection. My only critism would be some of the cooked food was not hot enough snd i would have liked better tea and coffee making facilities in the room
S, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Dec 2024
Really great stay - loved the Christmas feel too!
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 3-night trip
Verified Hotels.com guest review

6/10 Good

Andy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Sam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

20min from the city center by bus and cost 1 dollar one way
Kazimierz L., 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Maria Angela, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel and friendly helpful staff. Prob a bit too far from the main activities for us. Buses were good to get around once we figured them out.
Lyndsey, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Dung, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

ania, 1-night trip
Verified Expedia guest review

8/10 Very good

Joy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shrikant, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

All was perfect Just the car park too expensive Thanks 😊
Artur, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely clean Hotel staff were very nice food was great.
Keith, 2-night trip
Verified Expedia guest review

8/10 Very good

We stayed for 2 nights as a family of 4 in 1 room. 2 youths and 2 adults. We arrived early and were able to leave our luggage whilst we went off to explore the old town. The staff were very helpful. The room was perfect for our needs however was very hot so we had to open the window to get some air, thus then made the noise from outside very obvious. We had an early tour booked for a 5:55am pick up and the hotel provided a breakfast box. The hotel is good location from airport and old town. We used Uber to get around.
Harriet, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Grear friendly hotel
John, 1-night family trip
Verified Expedia guest review

8/10 Very good

Overall, I had a good experience with the hotel.
Pawel, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Good all-round hotel £4 in uber taxi for main square Good value for money Breakfast was a typical Polish breakfast but plenty od choice can't really fault this hotel would stay again
ellen, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

jennings, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great for a family Trip
Jessica, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lucy, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Ivan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Slawomir, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Really good breakfast. Clean rooms and excellent service from the staff.
Christopher, 3-night family trip
Verified Expedia guest review

2/10 Poor

Will not stay there again.
Ronald, 1-night trip
Verified Expedia guest review

General property information

Breakfast
Available
Parking
Available
Reasons to Book
Great Location & Onsite Restaurant/Bar
Check-In Time
4:00 PM