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DoubleTree by Hilton Stoke on Trent

4.0 star property
Stoke-on-Trent hotel with indoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Stoke on Trent

Bar (on property)
Lobby
Outdoor wedding area
Lobby
Indoor pool, open 6:30 AM to 8:00 PM, pool loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
Feel at home
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
The price is £76
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

Highlights

Heating
LCD TV
Sofa bed - queen
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
  • 9 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed

Highlights

Heating
LCD TV
Sofa bed - queen
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
Coffee/tea maker
  • 9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Queen Bed with Sofa bed

Highlights

Heating
LCD TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
Coffee/tea maker
Electric kettle
  • 9 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

Highlights

Heating
LCD TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible

Highlights

Heating
LCD TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Electric kettle
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Heating
LCD TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
Coffee/tea maker
Electric kettle
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Family Room, 1 King Bed with Sofa bed

Highlights

Heating
LCD TV
Sofa bed - queen
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
Coffee/tea maker
  • 9 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

Highlights

Heating
LCD TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
Coffee/tea maker
Electric kettle
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Hilton Garden Inn Stoke on Trent

Pet-friendly
Parking available
Free WiFi
Restaurant
8.8 out of 10, Excellent, (448)
The price is £67
includes taxes & fees
24 Nov - 25 Nov
Hilton Garden Inn Stoke on Trent
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About the area

Map
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ

What's nearby

  • Waterworld - 2 min walk - 0.2 km
  • The Potteries Museum and Art Gallery - 17 min walk - 1.4 km
  • Regent Theatre - 18 min walk - 1.6 km
  • Victoria Hall - 3 min drive - 1.9 km
  • Staffordshire University - 3 min drive - 2.6 km

Getting around

  • Manchester Airport (MAN) - 44 min drive
  • Birmingham Airport (BHX) - 65 min drive
  • Stoke-On-Trent Station - 7 min drive
  • Longport Station - 8 min drive
  • Longton Station - 12 min drive

Restaurants

  • ‪Brindley Farm - Dining & Carvery - ‬10 min walk
  • ‪M&S Café - ‬4 min drive
  • ‪Nando's - ‬8 min walk
  • ‪Toby Carvery - ‬6 min walk
  • ‪Burger King - ‬11 min walk

About this property

DoubleTree by Hilton Stoke on Trent

Located near a train station, DoubleTree by Hilton Stoke on Trent is a great choice for a stay in Stoke-on-Trent. After splashing around at the indoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a sauna, a steam room and a garden. The pool and helpful staff get great marks from fellow travellers.

Languages

English, French, German, Spanish

At a glance

Hotel size

  • 147 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 5.00 per day)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • An indoor pool
  • Sauna
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15.00 to 16.95 for adults and GBP 8.00 to 9 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for GBP 15.0 per day

Parking

  • Self-parking costs GBP 5.00 per day
  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 8:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property uses a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Plus Hanley Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel

Frequently asked questions

Does DoubleTree by Hilton Stoke on Trent offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Stoke on Trent does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Stoke on Trent?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 8:00 PM.
Are pets allowed at DoubleTree by Hilton Stoke on Trent?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at DoubleTree by Hilton Stoke on Trent?
Yes. Self-parking costs GBP 5.00 per day. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at DoubleTree by Hilton Stoke on Trent?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at DoubleTree by Hilton Stoke on Trent and nearby?
DoubleTree by Hilton Stoke on Trent has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near DoubleTree by Hilton Stoke on Trent?
Yes, there's an on-site restaurant.
What's the area around DoubleTree by Hilton Stoke on Trent like?
DoubleTree by Hilton Stoke on Trent is a short 2-minute walk from Waterworld and 17 minutes' walk from The Potteries Museum and Art Gallery.

DoubleTree by Hilton Stoke on Trent Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Busy but quiet
Busy hotel but extremely quiet room. Usually you hear the corridor door slam every time someone passes through, or their footsteps on the floor. The room we had was silent! We couldn’t hear people or cars at all. We had the Superior King room and it was so lovely and spacious. The breakfast was great too!
Emily, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Craig, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Neil, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Laura, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel but AC not working
Nice hotel but air conditioning control did not work
Susan, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Jacqueline, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Only go B&B
The hotel facilities, rooms and staff were excellent. The only thing that let it down was that we went half board and despite having a good food allowance the evening meal was diabolical. Firstly our meals were overcooked then the second time they arrived, the order was incorrect. We also asked if we could pre-order the children's meals to take to the room when we finished in the restaurant, but it was prepared to early and was given to us cold do the children didn't eat that evening.
DONNA, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Free Cookies!
Back here after our first trip three years ago. All still good and nice to find that we still get free cookies!
Mike, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Myles, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emma, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Chris, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good Hotel
Large comfortable room. Quick efficient check in. Friendly staff. Plenty of parking.
Nicol, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

I was in room 232 and it sounded liked I was above a laundry and the sound of a drier was going all night and all morning. I had to put my headphones in to be able to get to sleep as it was too loud
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great other than than the heating situation.
It was a lovely family stay, in a suite room. we were cold though, I had to ring housekeeping in the morning regarding the heating as the radiators hadn't come on. So they brought an electrical radiator which didn't do anything to be honest. We were told the heating was on a timer. You would think this time of year the heating would most definitely have come on in the morning.
Kev, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Roger, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel
Beautiful hotel, our room was immaculate. The shower was amazing. Breakfast was busy as we stayed during school holidays but the staff were excellent at replenshing everything. I would highly recommend this hotel. Very convenient for Alton Towers.
Miss, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Baljit, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice stay in good quality hotel
Jill, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel
Jane on reception was fantastic with our small kids and gave them all cookies on arrival! The family rooms were spacious and clean. Our kids loved the breakfast buffet and the pool.
Rachel, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Poor inattentive service
Overall room was nice and clean. Service in the bar area was slow, not very attentive and extremely robotic. Waited ages to get served at the bar although 3 staff were behind it - but seemed to be serving other areas of the restaurant. One guy was making cocktails for other tables but was so slow and when he was the only one in the bar area did not apologise or say someone will be with you - you just ended up watching him make drinks for someone else.
Michael, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Laura-Jayne, 1-night family trip
Verified Hotels.com guest review

6/10 Good

franklyn, 1-night business trip
Verified Hotels.com guest review