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DoubleTree by Hilton Stoke on Trent

Photo gallery for DoubleTree by Hilton Stoke on Trent

Exterior
Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board
Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board
Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board
Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Overview of DoubleTree by Hilton Stoke on Trent

DoubleTree by Hilton Stoke on Trent

4.0 star property
4-star hotel in Stoke-on-Trent with indoor pool and restaurant

8.4/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Non-smoking
  • Bar
  • 24/7 front desk
The price is £76
Price available on 22/12/2022
Map
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • Terrace
  • 24-hour front desk
For families
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

About this area

What's nearby

  • Peak District National Park - 35 min drive
  • Peak District National Park - 32 min drive

Getting around

  • Manchester Airport (MAN) - 49 min drive
  • Stoke-On-Trent Station - 7 min drive
  • Longport Station - 9 min drive
  • Longton Station - 12 min drive

Restaurants

  • Frankie & Benny's - 5 min walk
  • Papa John's - 7 min walk
  • TGI Friday's - 8 min walk
  • Brindley Farm - 10 min walk
  • Brewers Fayre - 10 min walk

About this property

DoubleTree by Hilton Stoke on Trent

Timezone: Europe/London With a stay at Best Western Plus Stoke-on-Trent Hanley Moat House Hotel in Stoke-on-Trent, you'll be within a 15-minute drive of Trentham Gardens and The Potteries Museum and Art Gallery. This 4-star hotel is 5.1 mi (8.2 km) from Keele University and 1 mi (1.7 km) from Regent Theatre. Stay in one of 147 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Treat yourself with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a hair salon. Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 147 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 5.00 per day)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–9:00 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Luggage storage
  • Wedding services

Facilities

  • Garden
  • Terrace
  • An indoor pool
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Breakfast costs between GBP 10.00 and GBP 16.95 for adults, and GBP 5.00 and GBP 10.00 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for GBP 15.0 per day

Parking

  • Self-parking costs GBP 5.00 per day
  • RV/bus/lorry parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Guests are provided with hand sanitiser.

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Plus Hanley Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel

Frequently asked questions

Does DoubleTree by Hilton Stoke on Trent offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Stoke on Trent does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at DoubleTree by Hilton Stoke on Trent?
As of 1 Dec 2022, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Stoke on Trent on 22 Dec 2022 start from £76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Stoke on Trent?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at DoubleTree by Hilton Stoke on Trent?
Yes, there's an indoor pool.
Are pets allowed at DoubleTree by Hilton Stoke on Trent?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at DoubleTree by Hilton Stoke on Trent?
Yes. Self-parking costs GBP 5.00 per day. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at DoubleTree by Hilton Stoke on Trent?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at DoubleTree by Hilton Stoke on Trent and nearby?
DoubleTree by Hilton Stoke on Trent has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near DoubleTree by Hilton Stoke on Trent?
Yes, there's an on-site restaurant. Nearby restaurants include Frankie & Benny's (5-min walk), Papa John's (7-min walk) and TGI Friday's (8-min walk).
What's the area around DoubleTree by Hilton Stoke on Trent like?
DoubleTree by Hilton Stoke on Trent is a short 17-minute walk from The Potteries Museum and Art Gallery and 17 minutes' walk from Regent Theatre. Travellers say that this hotel is in a good location.

Overall score and ratings

8.4

Very good

8.5/10

Cleanliness

8.6/10

Staff & service

8.3/10

Amenities

8.2/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Philip, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Laura, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nashat, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Junior suite - great for families!
We stayed as a family of 4 with a 5 year old and a 2 year old in a Junior Suite. There was ample space, with 2 large 55 inch smart TVs, dining space and sitting area, even with the sofa bed open and a travel cot set up. Bathroom was large with separate bathtub and shower. Plenty of tolietries were provided. Iron and ironing board were also provided. Car parking is £5 a day, but right outside the entrance. Breakfast was of excellent quality, including poached eggs cooked to order very quickly. We used the small but hested indoor swimming pool which opened early, allowed children and floats. There was a sauna and steam room too, although these obviously didn't allow children. We would highly recommend and would stay again.
Richard, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lynsey, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great quality and high standards
Excellent friendly staff and cleanliness.
Matthew, 1-night trip
Verified Hotels.com guest review

6/10 Good

Good…and indifferent.
It was okay and hotel is being improved from previous ownership. But when using leisure facilities no toiletries were provided to shower afterwards. The same in the room as standard (but can be requested from reception) Also a pet hate having to pay for parking when using a hotel car park. Dinner service not great as seemed under staffed. Breakfast was the opposite as service was great. A chef came out and was very friendly and offering to cook more food if needed etc and brought kids some small muffins.
David, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great overnight stay
We arrived late after a day at Alton Towers. We were greeted by a very friendly receptionist on arrival, she was vey informative and booked us for breakfast and gave directions to our room. We arrived at our room and were delighted with how spacious it was for a queen room, very modern, clean, and we found as a family of 4 plenty of plug sockets to charge mobiles, etc. room had everything we needed and beds were comfortable. After a long day at the park, we then went down to the bar for a drink before bed, nice bar area and the staff were lovely. Breakfast the next morning was plentiful and everything fresh and the usual great standard for a Hilton hotel, staff again very informative and kept everything clean, and well stocked. My husband and son used the pool and said it was nice for a wee swim before the long journey home. We would definitely return to this hotel again. Thank you for a pleasant stay.
Kelly, 1-night family trip
Verified Hotels.com guest review

6/10 Good

William, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel
A fantastic hotel in a great location for places to visit on the area, A lovely hotel great rooms and delicious breakfast
Claire, 1-night family trip
Verified Hotels.com guest review