DoubleTree by Hilton Stoke on Trent

Property class: 4
Edwardian hotel in Stoke-on-Trent with indoor pool and restaurant

Choose dates to view prices

Nestled near the train station, DoubleTree by Hilton Stoke on Trent offers a warm welcome with a coffee shop, garden, and bar. Guests can relax in the sauna or steam room, enjoy WiFi throughout their stay and savor breakfast at the restaurant. The helpful staff has left lasting impressions on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Free Wi-Fi
  • Restaurant
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • Room service
  • Coffee shop/cafe
  • Conference centre

Feel at home (6)

  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
The current price is £61
includes taxes & fees
19 Apr - 20 Apr

Room options

Available filters for rooms
Showing 16 of 16 rooms

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(7 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 9 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(13 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed with Sofa bed

  • 9 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(62 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe King Room

  • Sleeps 2

Deluxe Queen Room with Sofa Bed

  • Sleeps 3

Family King Room with Sofa Bed

  • Sleeps 6

Junior King Suite

  • Sleeps 4

King Guest Room

  • Sleeps 2

King Room-Accessible

  • Sleeps 2

King Room with Sofa Bed

  • Sleeps 4

Family Room With Two Queen Beds

  • Sleeps 4

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About the area

Map
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ

What's nearby

  • Waterworld - 2 min walk - 0.2 km
  • The Potteries Museum and Art Gallery - 15 min walk - 1.3 km
  • Regent Theatre - 18 min walk - 1.5 km
  • Victoria Hall - 20 min walk - 1.7 km
  • Staffordshire University - 2 min drive - 2.4 km

Getting around

  • Manchester Airport (MAN) - 44 min drive
  • Birmingham Airport (BHX) - 65 min drive
  • Stoke-On-Trent Station - 7 min drive
  • Longport Station - 8 min drive
  • Longton Station - 12 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Brindley Farm - Dining & Carvery - ‬10 min walk
  • ‪M&S Café - ‬4 min drive
  • ‪The Holy Inadequate - ‬15 min walk
  • ‪Pizza Hut - ‬6 min walk

About this property

DoubleTree by Hilton Stoke on Trent

Located near a train station, DoubleTree by Hilton Stoke on Trent is a great choice for a stay in Stoke-on-Trent. After splashing around at the indoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this Edwardian hotel include a 24-hour fitness centre, a sauna and a steam room. The pool and helpful staff get great marks from fellow travellers.

At a glance

DONE

Hotel size

    • 147 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered on-site self-parking (GBP 7.50 per day)
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

What to do

  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Ski area nearby
  • Zip-lining nearby

Working away

  • Business centre
  • 11 meeting rooms
  • Co-working spaces
  • Conference centre (129805 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • Built in 1768
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness centre
  • An indoor pool
  • Sauna
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Edwardian architecture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Awards and affiliations

Eco-certified property
This property participates in ECOsmart – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15.00 to 16.95 for adults and GBP 8.00 to 9 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for GBP 15.0 per day

Parking

  • Uncovered self-parking costs GBP 7.50 per day
  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 8:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Plus Hanley Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel

Frequently asked questions

Does DoubleTree by Hilton Stoke on Trent offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Stoke on Trent does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton Stoke on Trent?

Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 8:00 PM.

Are pets allowed at DoubleTree by Hilton Stoke on Trent?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at DoubleTree by Hilton Stoke on Trent?

Yes. Self-parking costs GBP 7.50 per day. Motorhome/coach/lorry parking and electric car charging are available.

What are the check-in and check-out times at DoubleTree by Hilton Stoke on Trent?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

What is there to do at DoubleTree by Hilton Stoke on Trent and nearby?

During the winter, enjoy nearby recreation such as skiing and return when the snow melts for cycling and hiking. Additional recreation nearby includes casino gaming, cave exploring and ecotours. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and a sauna. DoubleTree by Hilton Stoke on Trent also has a garden.

Are there restaurants at or near DoubleTree by Hilton Stoke on Trent?

Yes, there's an on-site restaurant.

What's the area around DoubleTree by Hilton Stoke on Trent like?

DoubleTree by Hilton Stoke on Trent is a short 2-minute walk from Waterworld and 17 minutes' walk from The Potteries Museum and Art Gallery.

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Reviews

DoubleTree by Hilton Stoke on Trent Reviews

8.6

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with a great choice of hot and cold food, and staff were often praised for their excellent service. (58 reviews)
  • The property's pool was a lovely bonus, clean, and a great space to relax after a long day. (24 reviews)
  • The gym was well-equipped and available without an additional cost. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Children
Lobby
Family friendly
Food
Parking
Bed
Restaurant

Reviews

Verified

10/10 Exceptional

Staff were very friendly and helpful. We really enjoyed our short stay.
Amber, 2-night trip
Verified

10/10 Exceptional

Clean, good facilities, nice atmosphere.
Daniel, 1-night trip
Verified

10/10 Exceptional

Lovely big hotel room
Samantha, 1-night trip
Verified

6/10 Good

Hotel was nice bed was really hard so i did not sleep breakfast was really nice
liam, 1-night trip
Verified

10/10 Exceptional

Everything was excellent
Matthew, 5-night trip
Verified

10/10 Exceptional

The staff, and services were excellent. The only slight criticism I have is that a hot tub was advertised online, but the hotel does not actually have one. Apart from that, I have nothing but good things to say about my stay.
Jad, 2-night trip
Verified

8/10 Very good

Quick and easy check in. Family room was spacious but VERY warm and it was only March. We were provided with a fan for the room so that was useful.
Georgia, 2-night trip
Verified

10/10 Exceptional

Excellent room, clean, quiet and comfortable. Breakfast was lovely and had a very good variety.
Susana, 1-night trip
Verified

10/10 Exceptional

Staff were friendly and helpful, hotel was well presented and comfortable
Ruth, 1-night trip
Verified

8/10 Very good

Clean and good beds pleasant staff
Lewis, 1-night trip
Verified

10/10 Exceptional

Clean room, nice staff Cocktails from bar need a little more work Apart from that everything was excellent
hakan, 1-night trip
Verified

8/10 Very good

Smooth check in , loverly food in bar , Hugh queen x 2 bed room , spotless Duvets could have been warmer Over all loverly hotel
Kim, 1-night trip
Verified

10/10 Exceptional

Clean room. Friendly helpful staff. Great amenities.
Robert, 1-night trip
Verified

10/10 Exceptional

The room was perfect
Will, 1-night trip
Verified

10/10 Exceptional

We have a fantastic time here. Swimming pool is brilliant and changing area is clean.
Kit Yee Josephine, 1-night trip
Verified

10/10 Exceptional

Clean and friendly reception. I love BF! Even though food is same as other hotel BF, it was much better than others.i would like to come back again.
K, 2-night trip
Verified

10/10 Exceptional

Lovely room and very friendly
John, 1-night trip
Verified

10/10 Exceptional

Extensive menu all fresh
Christopher, 1-night trip
Verified

10/10 Exceptional

Great lovely clean hotel great location
Michael, 1-night trip
Verified

10/10 Exceptional

First time we stayed at double tree Stayed as a family two adult and two children Nice atmosphere Nice lobby and common areas Rooms are to a good standard Staff are lovely During our dinner the dinner party sitting next to us the child had an asthma attack in the restaurant, it was a pleasure to see all the staff provide immediate assistant to the table, bringing water, some ice cream for the young child after he calmed down, the restaurant team also alerted reception who also checked on the guest, it was a real pleasure to see how empathetic the team reacted to a guest in need even the young. Doubletree by Hilton would be our first choice in the future Thank you for a lovely stay
Sonni, 1-night trip
Verified

10/10 Exceptional

Great customer service and facilities
Lloyd, 1-night trip
Verified

10/10 Exceptional

Overall great stay, felt super clean and comfortable.
Tom, 1-night trip
Verified

10/10 Exceptional

Great stay, issue with bar food that was sorted very quickly. Breakfast was very busy & the lady was amazing sorting everyone out with a big smile on her face.
Alison Marie, 1-night trip
Verified

10/10 Exceptional

Staff very helpful! Check in easy. Paying for overnight car parking was surprising. Very unnecessary! Breakfast good. Room clean. Windows need replacing.
Johanne, 1-night trip
Verified

10/10 Exceptional

Yes very good service most enjoyable
Philip, 1-night trip