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All properties in Jebel Ali, Dubai, United Arab Emirates
1 room, 2 adults

JA Palm Tree Court

5-star5 stars
Great for families

Good to know

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
Within JA The Resort, Jebel Ali Beach, Jebel Ali, Dubai, United Arab Emirates

Jebel Ali beachfront resort with 7 restaurants, golf course
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Our trip was amazing. The hotel did everytging possible to ensure cleanliness. Our room…Jun 24, 2020
  • Great hotel , fantastic service and excellent ValueJun 22, 2020

JA Palm Tree Court

from £180
  • Junior Suite, Sea View
  • Junior Suite, Garden View
  • Suite, 1 Bedroom, Sea View
  • Suite, 1 Bedroom, Beachfront (Residence)
  • Suite, 2 Bedrooms, Sea View (Residence)
  • Beachfront Terrace Junior Suite
  • Garden Terrace Junior Suit
  • Junior Suite, Sea View (Residence)
  • Junior Suite, Garden View (UAE Resident, UAE ID Mandatory)

What’s around JA Palm Tree Court

Landmarks

  • On the waterfront
  • MOTIONGATE™ Dubai - 9.7 mi / 15.6 km
  • Legoland® Water Park - 10.7 mi / 17.2 km
  • Bollywood Parks™ Dubai - 10.7 mi / 17.2 km
  • Dubai Expo 2020 - 12.3 mi / 19.8 km
  • The Walk - 16.1 mi / 25.8 km
  • Aquaventure - 22.4 mi / 36.1 km
  • Global Village - 27.6 mi / 44.4 km

Getting around

  • Dubai (DXB-Dubai Intl.) 44-min drive
  • Dubai (DWC-Al Maktoum Intl.) 25-min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Free theme park shuttle

At a glance

Key facts

Hotel size

  • This hotel has 212 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements. Guests booked in a Junior Suite, Garden View (UAE Resident, UAE ID Mandatory) must present Emirates ID (for UAE residents) at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club (ages 2-12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Free area shuttle

  • Free shopping centre shuttle

  • Free theme park shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 7 restaurants
  • 2 bars/lounges
  • 3 beach bars
  • 4 poolside bars
  • 2 swim-up bars
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Fitness classes on site
  • Fishing on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Miniature golf on site
  • Helicopter/aeroplane tours on site
  • Horse riding/rental on site
  • Kayaking on site
  • Motor boating on site
  • Parasailing on site
  • Playground on site
  • Racquetball/squash on site
  • Rowing or canoeing on site
  • Sailing on site
  • Tennis lessons on site
  • Volleyball on site
  • Waterskiing on site
  • Windsurfing on site
Working away
  • Business centre
  • Meeting rooms
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 10
  • Year Built – 2000
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
Languages Spoken
  • Arabic
  • Chinese
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Portuguese
  • Russian
  • Spanish
  • Ukrainian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Memory foam mattress
Things to enjoy
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at JA Palm Tree Court are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Activities and facilities/equipment
All non-motorised water sports are included.

Water activities

  • Kayaking
  • Windsurfing

Kids' club
  • Supervised activities for children between 2 and 12 years old

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkelling excursions
  • Premium and/or non-domestic beverages
  • Surcharge for bottled spirits
  • Minibar
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

Spa

Calm Spa & Salon has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

La Fontana – This poolside family restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).

Shooters – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

White Orchid – This poolside theme restaurant specialises in seafood and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Captain's Restaurant&Bar – This family restaurant specialises in Mediterranean cuisine and is located on the beach. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

JA Palm Tree Court’s small print

Also known as

  • JA Palm Tree Court Hotel Jebel Ali
  • Palm Tree Court
  • JA Palm Tree Court Resort Jebel Ali
  • JA Palm Tree Court Resort
  • JA Palm Tree Court Resort
  • JA Palm Tree Court Jebel Ali
  • JA Palm Tree Court Resort Jebel Ali
  • JA Palm Tree Court Hotel
  • JA Palm Tree Court Jebel Ali
  • JA Palm Tree Court
  • JA Palm Tree Court Resort Jebel Ali
  • JA Palm Tree Court Resort
  • JA Palm Tree Court Resort
  • JA Palm Tree Court Jebel Ali
  • JA Palm Tree Court Resort Jebel Ali

Policies

This property will place an authorization for the 1st night room and tax for any bookings where payment for the stay will be made on site instead of at the time of booking.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 9:00 AM to 6:00 PM
  • Children under 18 years old are not allowed in the spa without adult supervision.

    Guests under 18 years old are not allowed in the spa.

    This property does not have lifts.

    Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

    The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property 48 hours prior to arrival on the number on the booking confirmation.

    Reservations are required for golf tee times, massage services and spa treatments, and can be made by contacting the property before arrival on the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city: AED 20 per accommodation, per night
    • New Year's Eve (31 December) Gala Dinner per adult: AED 1500
    • New Year's Eve (31 December) Gala Dinner per child: AED 750 (up to 11 years old)
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Rollaway beds are available for AED 275.0 per night

    Buffet breakfast is offered for an extra charge of AED 120 for adults and AED 60 for children (approximately)

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of AED 295 per vehicle (one-way)

    Airport shuttle for children between the ages of 2 and 11 costs AED 0 (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for JA Palm Tree Court

    • Does JA Palm Tree Court offer free cancellation for a full refund?
      Yes, JA Palm Tree Court does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at JA Palm Tree Court?
      Yes, there's free valet parking.
    • Is there a pool at JA Palm Tree Court?
      Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 6:00 PM.
    • Are pets allowed at JA Palm Tree Court?
      Sorry, neither pets and nor service animals are allowed.
    • What are the check-in and check-out times at JA Palm Tree Court?
      You can check in from 3:00 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near JA Palm Tree Court?
      Yes, there are 7 on-site restaurants.
    • Is an airport shuttle service offered by JA Palm Tree Court?
      Yes, an airport shuttle is available. The charge is AED 295 per vehicle one-way.
    • What is there to do near JA Palm Tree Court?
      Recommended spots to visit include MOTIONGATE™ Dubai (9.7 mi) and Legoland® Water Park (10.7 mi), along with Bollywood Parks™ Dubai (10.7 mi) and Dubai Expo 2020 (12.3 mi).

    Recent reviews

    Superb 9.2 From 177 reviews

    Exceptional 10.0
    Amazing
    Nauman, gb4 night family trip
    Good 6.0
    Not Inclusive!!
    I have stayed in palm tree court over 20 times over the years and it has been really good but this year it was disappointing to say the least ! When got there I signed up for an all inclusive package which should have said not all inclusive!! I paid over £1000 for my wife and I for 6days all inclusive !! It got to a point when we could not have fresh orange juice we had to have a powdered version which tasted like cleaning fluid horrendous!! Many other things that weren’t included!! It made you feel like a 2nd class resident!!! Fish restaurant set menu which if you didn’t like sea bass you were not eating !!! There used to be choices!! They said they are changing it now and introducing a 2 tier all inclusive!! Hate to think what that will be like !!
    Peter, gb7 night family trip
    Exceptional 10.0
    Fantastic Hotel
    Our stay at the JA Palm Tree Court, Dubai was absolutely fantastic. All of the staff from the reception desk, concierge, waiters in all of the restaurants, cleaners up to the Manager, were excellent. When we arrived our room was very nice but we felt a little bit out of the way and so they moved us to a more convenient room near to our family. It was my 70th birthday our anniversary and my husband’s birthday too and we received that many cakes it was unbelievable. We will certainly be returning again next year, we couldn’t have asked for a better hotel so thank you to all involved. Christine Walton
    C, gb8 night family trip
    Exceptional 10.0
    Great relaxing stay.
    Fabulous stay as ever, our third year returning. Room is huge and very high standard with a lovely terrace. Staff very friendly and helpful.
    Kate, gb4 night trip with friends
    Very good 8.0
    Ja resort
    Pricey but comfortable,great breakfast, really good and scenic resort
    Anjum, gb8 night romance trip
    Exceptional 10.0
    Very clean and the best possible quality of service.
    Zeljko, gb3 night romance trip
    Very good 8.0
    4 Day family Getaway
    We booked the Palm tree due to its close proximity to the Dubai Parks. It is very secluded and has a sister hotel next to it. The facilities and rooms are excellent and the staff are friendly and courteous. Lots of free transport is available to the malls and other Parks such as the Aqua land or Dubai resort Parks. The hotel is clean and grounds are very impressive. It is a tranquil place away from the hustle and bustle of Dubai. Great to unwind and relax.
    Patrick, gb4 night family trip
    Exceptional 10.0
    Geat family stay at JA Palm Tree Court
    Nice and clean hotel. Large and comfortale rooms suitable for families. Nice amenties and pools. Safety measures for COVID19 were welcomed. The food was nice. Beach was medium, probably because of the extreme heat...
    Abderraouf, ie1 night family trip
    Exceptional 10.0
    Everything was perfect. Staff were amazing
    Emily, ie2 night trip with friends
    Very good 8.0
    Great family resort
    Excellent resort with great beach, sports and several varm pools. Rooms good size and beachfront. Very polite and service oriented staff in general. Plenty of restaurants but too many with fast food orientation now. Two years ago restaurant menus was much better. Great for families.
    rrolf, ie10 night family trip

    JA Palm Tree Court

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