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Old Town Residence - Premium Aparthotel

3.0 star property
Hotel located steps from Royal Road

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Photo gallery for Old Town Residence - Premium Aparthotel

Premium Triple Room | Living area | 43-inch Smart TV with digital channels, TV
Exterior
Premium Triple Room | Living area | 43-inch Smart TV with digital channels, TV
Shower, hair dryer, towels, soap
Premium Suite | 1 bedroom, hypo-allergenic bedding, cots/infant beds, travel cot
In Kraków Old Town, discover the charm of Old Town Residence - Premium Aparthotel. Guests can unwind in their rooms with WiFi and enjoy express check-in and check-out for a seamless stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (2)

  • Housekeeping (on request)
  • Air conditioning
The current price is £99
includes taxes & fees
13 Jun - 14 Jun

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premium Quadruple Room

Premium Quadruple Room | 1 bedroom, hypo-allergenic bedding, cots/infant beds, travel cot

Premium Quadruple Room

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Digital channels
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Twin Room

Premium Twin Room | 1 bedroom, hypo-allergenic bedding, cots/infant beds, travel cot

Premium Twin Room

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Digital channels
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Suite

Premium Suite | 1 bedroom, hypo-allergenic bedding, cots/infant beds, travel cot

Premium Suite

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Digital channels
  • City view
  • Sleeps 5
  • 2 Single Beds, 1 Single Sofa Bed and 1 Double Sofa Bed

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, hypo-allergenic bedding, cots/infant beds, travel cot

Premium Double Room

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Digital channels
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Triple Room

Premium Triple Room | Living area | 43-inch Smart TV with digital channels, TV

Premium Triple Room

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Digital channels
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Premium Triple Room

Premium Triple Room | 1 bedroom, hypo-allergenic bedding, cots/infant beds, travel cot

Premium Triple Room

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Digital channels
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, hypo-allergenic bedding, cots/infant beds, travel cot

Premium Double Room

Highlights

Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Digital channels
  • City view
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
17 Mikolajska, Kraków, Malopolskie, 31-027

What's nearby

  • Royal Road - 1 min walk - 0.0 km
  • Main Market Square - 5 min walk - 0.4 km
  • St. Mary's Basilica - 5 min walk - 0.4 km
  • Galeria Krakówska - 8 min walk - 0.7 km
  • Wawel Castle - 14 min walk - 1.2 km

Getting around

  • Kraków (KRK-John Paul II - Balice) - 26 min drive
  • Turowicza Station - 7 min drive
  • Kraków Plaszów Station - 13 min drive
  • Kraków Główny Station - 18 min walk

Restaurants

  • ‪House of Beer - ‬1 min walk
  • ‪MoaBurger - ‬1 min walk
  • ‪Milkbar Tomasza - ‬3 min walk
  • ‪METRUM Restobistro - ‬1 min walk
  • ‪Pierogarnia Krakowiacy - ‬2 min walk

About this property

Old Town Residence - Premium Aparthotel

Old Town Residence - Premium Aparthotel offers a fantastic location, putting you a short five-minute walk from Royal Road and Main Market Square. Also, Oskar Schindler Factory and Wawel Castle are within a short drive.

Languages

English, Polish, Russian, Ukranian

More about this property

VISIBILITY

At a glance

Hotel size

    • 11 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 15
    • Check-out time is 10:00 AM

Special check-in instructions

    • There is no front desk at this property
    • Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15

Pets

    • Pets not allowed

Internet

    • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

    • No on-site parking

Other information

    • Smoke-free property
ROOM

Room amenities

Be entertained

  • 43-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Hypo-allergenic bedding
  • Travel cot
  • Bed sheets provided

Freshen up

  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 25+ Mbps)

More

  • Housekeeping (on request)
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Cleaning fee: PLN 60 per accommodation, per stay

Optional extras

  • Housekeeping is offered for an extra charge of PLN 60 every 7 days

Children & extra beds

  • Cots/infant beds are available for PLN 50.0 per stay

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Old Town Premium Krakow
Old Town Residence Premium Aparthotel
Old Town Residence - Premium Aparthotel Hotel
Old Town Residence - Premium Aparthotel Kraków
Old Town Residence - Premium Aparthotel Hotel Kraków
HELP_OUTLINE

Frequently asked questions

Does Old Town Residence - Premium Aparthotel offer free cancellation for a full refund?

Yes, Old Town Residence - Premium Aparthotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Old Town Residence - Premium Aparthotel?

Sorry, pets aren't allowed.

Is parking offered on site at Old Town Residence - Premium Aparthotel?

Sorry, there's no on-site parking at Old Town Residence - Premium Aparthotel.

What are the check-in and check-out times at Old Town Residence - Premium Aparthotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 10:00 AM. Express check-in and check-out are available.

What's the area around Old Town Residence - Premium Aparthotel like?

Old Town Residence - Premium Aparthotel is a short 1-minute walk from Royal Road and 4 minutes' walk from Main Market Square.

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Old Town Residence - Premium Aparthotel Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Location
Room
Square
Bathroom
Apartment
Bed
Lobby
Shower
Building
Drinks

Reviews

10/10 Exceptional

The location is close to restaurants, parks, and points of interest. The place is comfortable and feels safe.
Ana, 1-night trip

8/10 Very good

Great location!!
Diana, 3-night trip

8/10 Very good

4 netter i september

Krakow var en fin by og leiligheten hadde en svært sentral plassering.
4-night trip

8/10 Very good

We were staying 3 nights and it would have been nice to have more than 1 teabag provided, and there was never a receptionist available
John, 3-night trip

10/10 Exceptional

Fantastic location. Right off the Little Market square, 15-20 minutes walk to train station and just steps away from Old Town. Clean and modern furnishings at a very affordable price. Luggage storage available. There’s no reception office on site, but check in procedure and communications through WhatsApp were very easy.
Andrew, 2-night trip

10/10 Exceptional

2 minute walk from the main square. Lots of options for dining and places to grab a drink. Very comfortable bed and relatively quiet for its location
Daniel, 3-night trip

10/10 Exceptional

Situated in the old town and a five minute walk to the main square. Simple check in, you're mailed/texted the entry code for the main entrance and your room on the day of arrival. Ten minute walk from Krakow station if you choose to take the train from the airport. Very good value
Evan, 4-night trip

10/10 Exceptional

The property is located in an amazing position in Kraków which is only 3/4 minutes far away from the main square (of course it depends from how fast you walk) which made everything much easier. The Room was really clean and they provided us with all the necessary for a 4 days staying. Moreover, it was also quite spacious.
Michele, 3-night trip

10/10 Exceptional

Krakow City Break

Lovely apartment, spacious. Great location, 5minute walk to the centre.
Jill, 3-night trip

10/10 Exceptional

Great location, but there are lots of pubs and clubs nearby so it is v noisy at night.
Victoria, 4-night trip

10/10 Exceptional

This apartment was spotlessly clean and well located. It was less then 10 minutes from the train station & a few minutes walk from the main square. Would highly recommend.
Kirsty, 4-night trip

8/10 Very good

Great Location

Decent sized room, not enough storage space. There is tea coffee making facilities and a mini fridge. The surfaces and floor were not the cleanest. A light in the back yard between buildings is needed. Great wee place for a stay
Charlene, 4-night trip

10/10 Exceptional

10/10

10/10 location and the room is very modern not a bad thing to say!
James, 3-night trip

10/10 Exceptional

So comfy that u might miss your check out

Very spacious and cozy apartment with comfy bed and nice bed linen- I had an amazing sleep… that I missed the check out time :) location is spot on, by main square and all the fantastic restaurants And night life around
Aleksandra, 1-night trip

8/10 Very good

We enjoyed our stay! The area is beautiful and it is within walking distance to the main old town square. There are many restaurants and shops nearby. The building is older but the decor was modern and clean. We did have some issues getting into the building with the code we were given and had to call reception. There is not a front desk, check-in and check-out is done virtually.
Abbegail, 1-night trip

6/10 Good

The room was small. The extra bed opened but wasn’t stable and child kept folding inside it. Funny at first but he couldn’t sleep well. The shower is manageable for tiny people. I could barely fit. We ran out of toilet paper and there was no one to ask for more.
Dotan, 4-night trip

8/10 Very good

Lovely, but be careful.

Lovely rooms, very comfortable. One slight issue, when we went to check-in our room wasnt ready so we were changed room. Sadly at 4am the person previously allocated that room arrived, which was distressing and interrupted the night.
C, 1-night trip

6/10 Good

Bad customer service and no toilet roll

Rooms doesn’t get changed at all unless you pay extra everyday, if you need anything by WhatsApp asked for toilet roll said the housekeeping going to bring it down in the morning, had asked again as came back tostill no toilet roll after being out all day, said won’t be bringing it until after 9 not good enough!! The hotel service was shocking on day check out housekeeping walked into the room no knocking expecting us out of the room before check out. Only thing can say good location within walking distance
NADINE, 4-night trip

6/10 Good

TV not working

TV did not work. No milk with coffee. Great location though.
Ms Alison, 1-night trip

8/10 Very good

Great hotel, but little personal service

The room is maybe the best I've ever got for this low price, and the location is great as well, a few minutes walk from Rynek Glowny. There is no personal service, everything has to go through e-mail. They have quite a few offers for guests, but everything has to be ordered before check-in. When I tried to get hold of someone at the door there was no answer. This hotel has no escalator. Now that I know about their system I definetely think I will visit this hotel again!
John David, 2-night trip

6/10 Good

had a glitch on arrival. I did not receive any message on how to get in (there is no reception). Another resident explained how they received a message with a code. after calling, they sent me a text message with a code. all good. these are amazingly small rooms, which is fine by me. don't drop the soap in the shower, as there is not enough room to bend down and pick it up. A lot of partyers stay here. expect loud conversations and singing in the hallways between 3:30 AM and 4:30 when they are returning from their outings. other than that, this was a great place with a great location1
Bernard, 3-night trip

4/10 Fair

The room was nice, but the hotel was a bit noisy. We heard all The noises from the corridor, and also the bells of the church at the night. Sightseeings, good shopping places and restaurants were nearby. We booked a room for four persons, but when we came to the hotel there was two beds only. There was a sofa-bed for two also, but the hotel hadn't made beds for us, so we had to make two beds by ourselves. The bed sheet had some stains and the pillow was really high and big on every bed. In the hotel room there was a carpeting all over the floor and it was stinky and stained. We had just a couple of little toilet paper rolls on our toilet, and they run off halfway of our visit. We asked the hotel to bring us more toilet paper, and they promised us to bring some, but they never bring any. Our reservation contained breakfast, but we didn't get any information before about where was the restaurant. There should be some kind of info on the room about breakfast and cleaning practicalities. There was no cleaning on the room at all during our visit, and we were not informed about that before or during our stay. Also there was a 550m walk to the breakfast restaurant, but the hotel staff told us it was "next door" when asking. There was no hotel staff or reception on the hotel, but the chat worked quite well with hotel staff. They replied to our messages in few hours usually, but we didn't get enough information about hotel practicalities beforehand.
Noora, 4-night trip

6/10 Good

I stayed here for 4 nights in Feb 2023 and I wasn’t too impressed. Bad Points. To start, I was given instruction on how to check in. They text you with a code for the main entrance and then a code for your room. I went to the room I was given and entered the code to get in. I opened the door and walked into a room that someone else was currently staying in (all of their belongings were spread out across the room and the place was a mess.) I called the customer service number and explained - it turned out that they sent me the wrong room details (which allowed me to enter the wrong locked room.) Of course this was a mistake, but ecause of this, I had no confidence in the hotel’s security and therefore didn’t risk leaving anything of value in the room. Instead I carried around everything I had. I waited around for roughly 15 minutes and then received the correct details. Once I was in the room, I could see make up stains on the carpet and black marks on the white walls, but they weren’t really a concern. The biggest issue I had was how well you could hear all of the other rooms. I had one room next me that was playing loud music, singing and slamming their room door all night long. On top of that, even though I had both sets of windows, the nets and the curtains all fully closed, I could constantly smell cigarettes in the room. Good Points. Great location and a good price. Room was also nice and modern, despite the abuse previous tourists!

4/10 Fair

Great location but that's where it ends.

Our booking was nearly cancelled because of issues with their system. Our card had the necessary funds to make the payment at all times but we were told that they could not take payment and failure to contact them within 24 hours would result in cancellation. This situation was exacerbated by them making contact by email rather than mobile as agreed. The issue was eventually resolved but we could have been left high and dry due to their system error. We then had issues with being provided with the required entry codes and had to chase them several times, before we received the information. The Aparthotel is very well positioned. Our room was very small with a complete lack of storage: 4 hangers provided for clothes and absolutely no shelving in the bathroom, so cosmetics had to be stored on the only table in the room. The TV serves only as a streaming service, there are no TV channels. There were no chairs or desk. You had to sit on the toilet at an angle otherwise your legs would be bashing into the sink. The shower enclosure was tiny. It should be stated that the room was very clean and that the fridge and kettle were welcome additions, but the fridge froze drinks. We have been to Krakow many times but have never found encountered such glaring issues with communication before. We might have arrived and faced the stress of finding fresh accommodation through no fault of our own, had we not checked our e-mails. Based on our experience, we will book elsewhere in the future.
Urszula, 5-night trip

6/10 Good

Accommodation is in a great location but the photos on the website are clearly of a different property. Carpets were dirty, beds were uncomfortable with a tiny bathroom which had a shower that was minute! Tried to bribe us with an extra hour on the check out if we left a positive review - generally disappointing
Craig, 3-night trip