Bairro Alto Hotel puts you in a great location, within a short 10-minute walk of Rossio Square and Santa Justa Elevator. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps or facials. Other highlights at this luxurious hotel include a bar/lounge, a fitness centre and a sauna. The helpful staff and location get great marks from fellow travellers. Public transportation is only a short walk: Pç. Luis Camões Stop and Chiado Stop are only steps away.
Languages
English, French, German, Portuguese, Spanish
At a glance
Hotel size
87 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site valet parking (EUR 35 per day; includes in/out privileges)
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 7:30 AM–11:30 AM on weekdays and 7:30 AM–noon on weekends
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Babysitting (surcharge)
Working away
Business centre
4 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2005
Safe-deposit box at front desk
Terrace
Library
Fitness centre
Art gallery on-site
Full-service spa
Sauna
Massage/treatment rooms
Steam room
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Braille signage
Bathroom emergency pull cord
Step-free path to entrance
Room amenities
Be entertained
Television
Home comfort
Air conditioning and heating
Minibar
Espresso maker
Electric kettle
Dressing gowns and slippers
Sleep well
Blackout curtains
Soundproofed rooms
Turndown service
Free cot/infant bed
Bed sheets provided
Freshen up
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Free bottled water
High chair
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe (laptop compatible)
Access via exterior corridors
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.
Dining
On-site venue – This restaurant specialises in Portuguese cuisine and serves breakfast, lunch and dinner.
On-site venue No. 2 – This bar only serves light fare. Open daily.
Awards and affiliations
Bairro Alto Hotel is listed in the 2020 Condé Nast Traveller Hot List.
The property is a member of the Leading Hotels of the World.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately EUR 35 to 50 for adults and EUR 35 to 50 for children
Airport shuttle service is offered for an extra charge of EUR 60 per vehicle (one-way. Maximum occupancy 2)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for EUR 120.0 per night
Guests must contact this property in advance to reserve cots/infant beds
Parking
Covered valet parking costs EUR 35 per day with in/out privileges
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Property Registration Number 237
Also known as
Bairro Alto
Bairro Alto Hotel
Bairro Alto Hotel Lisbon
Bairro Alto Lisbon
Bairro Alto Lisbon
Hotel Bairro Alto
Bairro Alto Hotel Hotel
Bairro Alto Hotel Lisbon
Bairro Alto Hotel Hotel Lisbon
Frequently asked questions
Does Bairro Alto Hotel offer free cancellation for a full refund?
Yes, Bairro Alto Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Bairro Alto Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Bairro Alto Hotel?
Yes. Valet parking costs EUR 35 per day.
Is an airport shuttle service offered by Bairro Alto Hotel?
Yes, an airport shuttle is available. The charge is EUR 60 per vehicle one-way.
What are the check-in and check-out times at Bairro Alto Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Bairro Alto Hotel?
No, this hotel doesn't have a casino, but Lisbon Casino (10-min drive) is nearby.
What is there to do at Bairro Alto Hotel and nearby?
Bairro Alto Hotel has a spa and a steam room.
Are there restaurants at or near Bairro Alto Hotel?
Yes, there's an on-site restaurant that offers Portuguese cuisine.
What's the area around Bairro Alto Hotel like?
Bairro Alto Hotel is in Lisbon Old Town, a short 1-minute walk from Pç. Luis Camões Stop and 8 minutes' walk from Rossio Square. Travellers love the hotel's prime location.
Bairro Alto Hotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
14 Dec 2024
Robert
Robert, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
20 Nov 2024
Amazing restaurant restaurant & roof top bar
Good location & efficient, friendly staff. Didn't like the security measure with regards to lifts, we should have been given 2 keys. Restaurant & roof top bar outstanding for this I would stay again.
GK
GK, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
The hotel staff were helpful and very friendly!
Laurel
Laurel, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 Nov 2024
Barry
Barry, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Oct 2024
Joseph
Joseph, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Sept 2024
We had the perfect ending to our Portugal trip at the Barrio Alto! From the moment we checked in, the attention to detail and high level of service was evident. Breakfast on the terrace was a wonderful way to start each day, and cocktails at sunset were the perfect end. The hotel is in a great location to really walk around the city and explore. We couldn’t be happier with our stay!
Megan
Megan, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
16 Sept 2024
staff was friendly, helpful, location was good, room size was excellent, restaurant was very good and lovely view.. Highly recommend
Edward J.
Edward J., 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 Sept 2024
Excellent place to be I Lisbon
We are walking Camino and have made Barrio Alto Hotel our home in between our whole stay in Portugal
Stephanie
Stephanie, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
3 Sept 2024
Amazing service. 5 star service all the way!!
Tim
Tim, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Aug 2024
Definitely a 5 Star experience. Great location to explore Lisbon. The staff was remarkable!!! They truly made it feel like a home away from home.
Tim
Tim, 3-night trip
Verified Hotels.com guest review
8/10 Very good
26 Aug 2024
Rooms are very small. No hot water in shower
However staff is very friendly and they go out of their way to help
Zina
Zina, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 Aug 2024
Awesome stay
First.Class service. Highly recommend
Jose
Jose, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Aug 2024
The staff were great . The hotel was well appointed. Breakfast buffet was ok
Hugh C
Hugh C, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Aug 2024
Amazing, will return
Rafaela
Rafaela, 2-night trip
Verified Expedia guest review
10/10 Exceptional
8 Aug 2024
This hotel is A
The attention to detail and incredibly professional/ personable staff made our stay a wonderful experience. The property is perfectly located and luxurious in its well appointed rooms, dining areas, spa and reception areas. The dining areas overlook the neighborhood and river and the view is spectacular. I highly recommend this hotel!
Laurie
Laurie, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 Aug 2024
Impeccable service and attention to detail. Prime location and walkable to many attractions. Restaurant was top notch with a beautiful roof top. Highly recommend.
Beth
Beth, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 Jul 2024
Sylvia
Sylvia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
6 Jul 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
1 Jul 2024
Alan
Alan, 3-night trip
Verified Expedia guest review
10/10 Exceptional
28 Jun 2024
Ertan
Ertan, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Jun 2024
Kameko
Kameko, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 Jun 2024
Nayeli
Nayeli, 2-night trip
Verified Expedia guest review
10/10 Exceptional
31 May 2024
Could not have been better!
Nicole
Nicole, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 May 2024
We loved this place! Roof deck beautiful, rooms amazing, service so lovely.
Katherine
Katherine, 4-night trip
Verified Expedia guest review
10/10 Exceptional
27 Apr 2024
Charming Perfection
The staff was knowledgeable, experienced and cordial. The breakfast staff could not make it any better. They were extremely accommodating, polite and friendly. Kudos to all the staff.