When you stay at Hotel H12, you'll be within a 15-minute walk of Main Market Square and Wawel Castle. Guests can enjoy the fitness centre, and buffet breakfast is available daily.
Languages
English, Polish
At a glance
Hotel size
29 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport, train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking is limited
Off-site parking nearby (PLN 120 per day; booking required)
Street parking available
Transfers
Airport shuttle on request (available 24 hours a day)*
Train station shuttle on request (available 24 hours a day)*
Bus station shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Coffee/tea in a common area
Water dispenser
What to do
Boat tours nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Television in common areas
Fitness centre
Shopping centre on-site
Spa services
Accessibility
Lift
Lift door width (centimetres): 90
Accessible airport shuttle
Accessible bus station shuffle
1 steps to reach property
Room amenities
Be entertained
112-cm Smart TV
Satellite TV channels
Home comfort
Air conditioning and heating
Slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Bed sheets provided
Freshen up
Soap and shampoo
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Mini fridge
Free bottled water
More
Daily housekeeping
Local maps
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 80 for adults and PLN 80 for children
Airport shuttle service is offered for an extra charge of PLN 110 per vehicle (one-way. Maximum occupancy 3)
Train station pick-up, train station drop-off and bus station shuttle services are offered for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 80 per pet, per day
Parking
Parking is available nearby and costs PLN 120 per day (984 ft away)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Hotel H12 Hotel
Hotel H12 Kraków
Hotel H12 Hotel Kraków
Frequently asked questions
Does Hotel H12 offer free cancellation for a full refund?
Yes, Hotel H12 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel H12?
Yes, cats and dogs are welcome. There's a charge of PLN 80 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel H12?
Yes. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel H12?
Yes, an airport shuttle is available. The charge is PLN 110 per vehicle one-way.
What are the check-in and check-out times at Hotel H12?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Hotel H12 and nearby?
Have fun during the warmer months with activities nearby such as boat tours. Enjoy amenities such as a fitness centre and spa services.
What's the area around Hotel H12 like?
Hotel H12 is in Kraków Old Town, a short 4-minute walk from Main Market Square and 15 minutes' walk from Wawel Castle.
Hotel H12 Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
9.4/10
Amenities
9.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
15 Dec 2024
Tidy, clean and great value.
Great hotel, close to the Christmas market and many other attractions in Krakow. Would definitely stay here again if ever visiting the city.
S
S, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Dec 2024
Anne
Anne, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
14 Nov 2024
Robin
Robin, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Flying Visit
Great location minutes from the Old Town and short walk to Krakow main station for easy transfer from the airport.
Lorna
Lorna, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
17 Sept 2024
Robert
Robert, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
13 Sept 2024
Neil
Neil, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Sept 2024
This was the nicest hotel breakfast I’ve ever had in my life. There was even champagne for the mimosas. The staff was excellent.
Peter
Peter, 3-night trip
Verified Expedia guest review
10/10 Exceptional
1 Sept 2024
Minako
Minako, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Aug 2024
Excellent location
Excellent location , very comfortable beds
Irina
Irina, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Aug 2024
Verified traveller
6-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Aug 2024
Wonderful boutique hotel with 20 rooms in an excellent part of the city located near all the restaurants in the world - staff provided extra pillows and arranged a staff driver to take us to the airport at 4:30 - very helpful
Phillip
Phillip, 3-night family trip
Verified Expedia guest review
8/10 Very good
26 Jun 2024
Great location in Old town and convenient to the train station also.
Christy
Christy, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
20 Jun 2024
Wonderful End to Our Vacation
We stayed at Hotel H12 for 4 nights at the end of our trip, which was wonderful. The location was very convenient. The hotel was clean, bright, and comfortable. The staff was very helpful and friendly. Breakfast was amazing. I would recommend this hotel and stay here again!
Kathryn
Kathryn, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Jun 2024
Lovely hotel in the heard of Old Town
Beautiful hotel located in Old Town Krakow. The rooms were modern and clean, breakfast was most than I expected and they conveniently allowed me to store my luggage while I toured around the city.
Scott
Scott, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jan 2024
Sarah
Sarah, 3-night trip
Verified Expedia guest review
10/10 Exceptional
26 Aug 2023
Brilliant hotel
Really clean and well presented. Perfect for families and 2 mins walk from the major attraction
Jonathan
Jonathan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Jul 2023
Wonderful stay. Perfect location, very clean, and a lovely breakfast each morning. Highly recommend!
John
John, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
10 Jul 2023
Excellent service and a great location!
David William
David William, 3-night trip
Verified Expedia guest review
8/10 Very good
30 May 2023
diana
diana, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 May 2023
A wanderfull experience
The location of the hotel is wonderfull! Very close to the old city.Plenty of cafes and restaurants nearby.We love specially the roof cafe at the music academy .The hotel staff was very nice and always ready to help us
diana
diana, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Mar 2023
Cosy and really clean
Very pleasant hotel, friendly staff, very very clean. We loved it instantly. Our room had an amazing view on the old fashioned sw.Tomasza street. Only 3 minutes walk to the main square. Very good and cheap milkbar few meters away too. Can’t fault anything at all. After our check out We have received nice little parcel with apples :). Next time we come to Krakow we will definitely book the same hotel. Perfect.
Katarzyna
Katarzyna, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Mar 2023
Excellent
Wonderful centrally located hotel 5 minutes walk to the market square .. Staff very helpful and friendly would definitely staff here again
Matthew
Matthew, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
20 Jan 2023
good hotel in the old town, helpful staff, comfortable room
Sergey
Sergey, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
18 Sept 2022
New hotel only 4 months old. Staff were very good.