Crowne Plaza Festival City, an IHG Hotel

5.0 star property
Luxury hotel with spa, near Dubai Festival City Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Festival City, an IHG Hotel

Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Exterior
Exterior
View from room
Breakfast, lunch, dinner served; Mediterranean cuisine, pool views

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • Non-smoking
    Non-smoking
  • Connecting rooms available
    Connecting rooms available
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free area shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Health club
  • Sauna
  • Steam room
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Connecting/adjoining rooms available
The price is £132
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed (Waterfront View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 36 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Single Beds (Waterfront View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 33 sq m
  • Water view
  • Sleeps 3
  • 2 Single Beds

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Eco-friendly toiletries
Bathrobes
Private bathroom
  • City view
  • Sleeps 2
  • 1 Single Bed

Suite (Diplomatic)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 120 sq m
  • Water view
  • Sleeps 4
  • 1 Single Bed

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Suite, 1 Bedroom (Waterfront View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 83 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed (Waterfront View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 33 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Standard Room (Waterfront View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Eco-friendly toiletries
Bathrobes
Private bathroom
  • 34 sq m
  • Water view
  • Sleeps 2
  • 1 Single Bed

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About the area

Map
Dubai Festival City, Dubai

What's nearby

  • Dubai Festival City Mall - 9 min walk
  • Dubai Creek - 3 min drive
  • City Centre Deira - 6 min drive
  • Wafi City Mall - 6 min drive
  • Dubai World Trade Centre - 8 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 10 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 29 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 49 min drive
  • Creek Station - 26 min walk
  • Free local area shuttle
  • Free train station pickup
  • Free train station drop-off

Restaurants

  • ‪Intercontinental Club Lounge - ‬1 min walk
  • ‪Marks & Spencer Cafe - ‬5 min walk
  • ‪Hard Rock Cafe - ‬5 min walk
  • ‪مطعم ومقهى الفنار - ‬14 min walk
  • ‪كوستا كوفي - ‬13 min walk

About this property

Crowne Plaza Festival City, an IHG Hotel

Crowne Plaza Festival City, an IHG Hotel features a rooftop terrace and puts you within a 10-minute walk of Dubai Festival City Mall. You can visit the spa to indulge in massages, body wraps or manicures and pedicures, and Mediterranean cuisine is served at Zaytoun, which is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a health club. The helpful staff and shopping get good marks from fellow travellers.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Portuguese, Romanian, Russian, Spanish, Turkish

At a glance

Hotel size

  • 316 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Children's club*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • On-site parking includes off-street options

Transfers

  • Free train station shuttle from 6:00 AM to midnight

Off-site

  • Free area shuttle within 10 kilometres

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Free local shuttle
  • Childcare in room (surcharge)

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • 11 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Health club
  • An outdoor pool
  • Bike parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Accessible train station shuttle
  • Wheelchairs available on site
  • Step-free path to entrance

Room amenities

Be entertained

  • Plasma television
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Spa InterContinental has 10 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Zaytoun – This poolside restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Belgian Beer Cafe Dubai – This pub serves brunch, lunch and dinner. Open daily.
Mazar Lounge – This café specialises in international cuisine and only serves light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 112 per person

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AED 150.0 per stay
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • Guests under 16 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Festival
Crowne Plaza Festival City
Crowne Plaza Festival City Dubai
Crowne Plaza Festival City Hotel
Crowne Plaza Festival City Hotel Dubai
Festival City Crowne Plaza
Crowne Plaza Dubai Festival City Hotel Dubai
Crowne Plaza Festival City
Crowne Plaza Festival City, an IHG Hotel Hotel
Crowne Plaza Festival City, an IHG Hotel Dubai
Crowne Plaza Festival City, an IHG Hotel Hotel Dubai

Frequently asked questions

Does Crowne Plaza Festival City, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Festival City, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Festival City, an IHG Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at Crowne Plaza Festival City, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Festival City, an IHG Hotel?
Yes, there's free self and valet parking. Electric car charging is available.
What are the check-in and check-out times at Crowne Plaza Festival City, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Crowne Plaza Festival City, an IHG Hotel and nearby?
Crowne Plaza Festival City, an IHG Hotel has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near Crowne Plaza Festival City, an IHG Hotel?
Yes, Zaytoun offers al fresco dining and Mediterranean cuisine.
What's the area around Crowne Plaza Festival City, an IHG Hotel like?
Crowne Plaza Festival City, an IHG Hotel is in Dubai Festival City, a short 9-minute walk from Dubai Festival City Mall.

Crowne Plaza Festival City, an IHG Hotel Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Good

Kim, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Always love staying here
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lynn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Simon, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Muhammad, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Omer, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Muhammad Musa, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Didn’t like bathroom
Nehal, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel and the room perfect the girl at the reception so nice and helpful
Wasan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Ahmad, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay!!!
Can-tear-a provided us with the BEST room service ever! He is a great worker!
Jeffery, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Junaid, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Arthit, 1-night trip
Verified Expedia guest review

10/10 Exceptional

farhana, 1-night trip
Verified Hotels.com guest review

6/10 Good

Eid al adha holiday
The hotel needs to upgrade few things as soon as possible 1- breakfast chef’s need to be changed as variety’s and quality of food is poor 2- water pressure at the toilet needs to be fixed as it’s low and toilet siphon needs to either fixed or changed ! Most of times very difficult to operate 3- WiFi must be upgraded
mohamad, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fiona E, 11-night trip
Verified Expedia guest review

10/10 Exceptional

Mona, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emad, 2-night trip
Verified Expedia guest review

10/10 Exceptional

excellent
akil, 5-night trip
Verified Expedia guest review

10/10 Exceptional

FOUAD, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was perfect
Marvin, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel, food was excellent! Staff is amazing, we will for sure be back!
Nancy, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Clean and tidy
faowaz, 6-night business trip
Verified Expedia guest review

2/10 Poor

Mohammed, 1-night trip
Verified Hotels.com guest review